About the job
Farm Boy Inc. seeks a Customer Service Representative for its Kitchener location. This role plays a key part in shaping each customer's experience by offering a friendly greeting, answering questions, and helping to resolve concerns as they come up. A positive attitude and clear communication are important in this position.
Key responsibilities
- Assist customers with questions in person and over the phone
- Respond to and resolve customer concerns quickly
- Foster a welcoming and helpful environment throughout the store
- Uphold Farm Boy’s standards for customer care at all times
Requirements
- Strong communication skills
- Positive, helpful attitude

