About the job
Location: 9616 N. Lamar Blvd., Austin, TX 78753
About PLS:
Join PLS® where we believe you deserve better! We are a premier retail provider of financial services focused on People – Location – Service. Our customers are our top priority, and our dedicated team members exemplify excellence daily. Headquartered in Chicago, PLS operates over 200 financial service centers across 12 states, offering convenient check cashing services and other financial products that fit our customers' needs. Founded in 1997 by Bob and Dan Wolfberg, we pride ourselves on transparency and affordability, making us a trusted alternative for many.
Position Overview:
As a Bilingual Customer Service Representative (CSR), you will be the primary point of contact for our valued customers. Your role is crucial as you will deliver outstanding customer service and educate clients about our diverse product offerings. You will be responsible for adhering to our quality standards and following all applicable policies and procedures.
