Customer Service Representative (US)

Join our dynamic team as a Customer Service Representative (CSR) where you will play a vital role in providing exceptional service to our members. You will be the first point of contact for inquiries and support, ensuring that every interaction is positive and informative. Your ability to communicate effectively and empathetically will be crucial in assisting our members with their needs.

This position is based at our vibrant location at 1397 West Mound St, Columbus, OH 43223.About PLS:At PLS, which stands for People – Location – Service, we believe in providing our customers with better financial service options. As a premier retail provider of financial services, we prioritize our customers, ensuring they receive the utmost care and attention from our dedicated team. Established in 1997, PLS operates over 200 financial service centers across 12 states, offering convenient and transparent financial products that meet everyday needs. Our commitment to excellence is reflected in the growth and trust we have garnered over the years, led by our Co-Presidents, Bob and Dan Wolfberg.Position Overview:As a Customer Service Representative (CSR), you will be the friendly face of PLS, responsible for delivering exceptional customer service. Your role will involve educating customers about our diverse range of financial products and services, ensuring compliance with all policies and regulations, and maintaining our quality standards.

Join our team as a Customer Service Specialist at PLS, where you will be the vital link between our customers and our diverse financial services. Your role will involve providing exceptional service, educating clients about our products, and ensuring compliance with all regulations. As the face of PLS, you will contribute to a welcoming environment while maintaining high operational standards.

Why This Role MattersJoin Matic as a Senior Customer Service Representative and become the primary voice for our customers! Your mission will be to deliver exceptional service that keeps our clients satisfied and loyal. Engaging directly with customers via phone, you will answer inquiries, resolve issues, and ensure their continued partnership with Matic.Key Responsibilities:Frontline Support: Deliver expert assistance and guidance to our customers primarily through phone communication, as well as via email and text.Retention Efforts: Identify customers at risk of cancellation and leverage your problem-solving skills to retain their business.Value Communication: Clearly convey the Matic value proposition to remind customers why they chose our services.Upselling: Proactively suggest additional insurance products that enhance customer coverage and value.Achievement of Goals: Meet and exceed team objectives related to productivity, quality, customer satisfaction, and policy retention.Our Expectations for an Inbound CSR:Save Attempt Every Time: Make a save attempt on every cancellation request.One Call Resolution: Strive to resolve customer issues before concluding the call.Customer Holds: Communicate with customers when they are placed on hold and provide timely updates.Customer Advocacy: Champion our customers in every interaction. Be proactive in addressing concerns and take ownership when necessary.Professionalism: Maintain a calm, professional, and empathetic demeanor. Represent Matic as you would expect to be represented.Pursuit of Excellence: Continually seek ways to improve service quality.

Join our dynamic team as a Provider Service Representative where you will play a pivotal role in enhancing our healthcare services. In this position, you will be responsible for delivering exceptional support to healthcare providers, resolving inquiries, and ensuring a seamless experience for our clients. Your communication skills and customer-centric approach will be vital in fostering strong relationships within the healthcare community.

Join Our Team as a Customer Service Representative!At Matic, we believe in the power of exceptional customer service. As our Customer Service Representative, you will play a crucial role in being the voice of our company. Your primary responsibility will be ensuring customer satisfaction through outstanding service, answering inquiries, resolving issues, and fostering long-term relationships with our clients.Key Responsibilities:Frontline Support: Deliver exceptional service and support to our customers via phone, email, and text.Retention Strategies: Identify customers at risk of leaving and utilize your problem-solving skills to retain them.Value Communication: Clearly convey the Matic value proposition to reinforce customer loyalty.Upselling Opportunities: Suggest additional insurance products to enhance customer coverage and satisfaction.Achieve Team Goals: Meet or exceed team objectives related to productivity, quality, and customer satisfaction metrics.What We Expect from You:Save Attempt Every Time: Make every effort to retain customers who express cancellation requests.One Call Resolution: Strive to resolve issues within a single interaction.Customer Engagement: Keep customers informed during hold times and provide updates regularly.Customer Advocacy: Take ownership of customer issues and advocate for their needs.Professionalism: Maintain a calm, professional demeanor while empathetically addressing customer concerns.Continuous Improvement: Seek opportunities for personal and team growth on a daily basis.

Domino's Pizza in Columbus is looking for a Customer Service Representative to join the team. This role is the first point of contact for guests, taking care of questions, orders, and making sure everyone leaves happy. Key responsibilities Welcome customers both in person and over the phone Answer questions about the menu and current promotions Take accurate orders and handle payments Address customer concerns with a professional approach Work with team members to keep service efficient What we look for Friendly, outgoing personality Comfortable interacting with customers face-to-face and by phone Enjoys being part of a team Willing to stay active during busy periods

About Integrated Specialty CoveragesIntegrated Specialty Coverages, LLC (ISC) is a pioneering technology and data-driven commercial Managing General Agent (MGA) and insurance wholesaler that is reshaping the insurance landscape.Supported by a leading private equity firm, Onex Partners, and directed by a visionary management team, ISC is merging the realms of insurance and technology to form a formidable Insurtech leader. As a top online distributor of insurance products across diverse industries and for 'Main Street USA', we are seeking talented individuals to join us in our quest for exponential growth. Our goal is to become the preferred source for brokers and agents seeking insurance solutions. To achieve this, we are assembling a digitally savvy team that understands the critical intersection of user experience, data, and AI/ML, optimizing our engagement with customers and partners.Job SummaryThe Customer Service Representative plays a vital role in supporting underwriters, agents, customers, and internal teams across both commercial and personal lines of insurance. This position guarantees outstanding service, precise processing, and effective communication while upholding a comprehensive understanding of carrier guidelines and internal protocols.Ideal candidates for this role will be based in the Columbus, OH area and will work remotely, with occasional short-distance travel required.Position ResponsibilitiesAssist new business and renewal underwriters, agents, customers, and internal personnel across commercial and personal lines.Address agent inquiries via phone, email, and other communications, providing insights and information on commercial lines products.Deliver exceptional customer service while managing the daily servicing of new and renewal business.Offer clerical support, quoting assistance, and perform other administrative tasks as necessary.Accurately and efficiently manage incoming and outgoing correspondence.Maintain a thorough understanding of carrier coverage forms, automation systems, eligibility requirements, and program specifics.Comply with customer service standards detailed in procedural manuals, process documents, and leadership directives.Document all relevant activities within the Agency Management System.Perform additional duties as assigned.

Join our dynamic team at Collabera as a Customer Service Representative! In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. You will engage with customers to address inquiries, resolve issues, and ensure a positive experience. If you have a passion for helping others and enjoy working in a fast-paced environment, we want to hear from you!

Join our dynamic team as a Provider Services Representative at Healthcare Support Staffing. We are seeking motivated individuals to enhance the provider experience and ensure effective communication between healthcare providers and our company.As a Provider Services Representative, you will be responsible for addressing provider inquiries, resolving issues, and providing support regarding our services. Your exceptional communication skills will play a key role in fostering relationships and delivering top-notch service.

Global Elite Careers is seeking a Remote Client Services Representative based in Columbus, Georgia. This role centers on supporting families through financial services, with a strong focus on integrity and ethical client care. Role overview As part of a growing team, the Client Services Representative helps families and children secure their financial future. The position is fully remote, offering flexibility to balance work and personal commitments. Every interaction is guided by honesty, transparency, and a commitment to doing what’s right for clients. What you will do Support families by providing guidance on financial services designed to protect their well-being Engage with clients in a manner that builds trust and ensures peace of mind Maintain high ethical standards in every interaction Work both independently and as part of a collaborative team Why join Global Elite Careers? Make a direct impact in the lives of families and children Enjoy the flexibility of a work-from-home position Access opportunities for career growth and advancement Be part of a mission-driven team that values integrity Requirements Sincere desire to help others and create a positive impact Strong communication and interpersonal skills Ability to work independently and within a team Consistent commitment to ethical conduct All interviews for this role will be conducted via Zoom video conferencing.

Join our dynamic team as a Bilingual Customer Service Representative, where your language skills will be valued and utilized! We are looking for enthusiastic individuals who possess a passion for helping others and providing top-tier customer service. In this role, you will communicate with customers in both English and Spanish, addressing inquiries, resolving issues, and ensuring customer satisfaction.Key responsibilities include:Engaging with customers through various channels to provide assistance and support.Utilizing your bilingual skills to effectively communicate with a diverse customer base.Maintaining accurate records of customer interactions and transactions.Collaborating with team members to enhance service delivery.

Join our team as a Customer Service Representative at Domino's Pizza! We are looking for enthusiastic individuals who are passionate about providing exceptional customer service. In this role, you will be the face of our brand, assisting customers with their orders, addressing inquiries, and ensuring a delightful experience from start to finish.

Domino's Pizza, Inc. is looking for a Customer Service Representative in Columbus. This position focuses on interacting directly with customers, whether in person or over the phone. The representative answers questions, takes orders, and works to ensure each guest has a positive experience. As the main point of contact, this role helps shape every visit and call. Key responsibilities Respond to customer inquiries both in person and by phone Take accurate orders and confirm all details with customers Help create a smooth, friendly experience for every guest Maintain Domino's service standards during each interaction Requirements Interest in food service and customer care Clear and effective communication skills Reliable and positive attitude For those who enjoy making someone's day a little better, Domino's welcomes the chance to connect.

Imagine earning an additional $1,000 to $2,000 each month from the comfort of your home. We are seeking qualified candidates to join our team as part-time Client Services Representatives in the thriving financial services sector. Enjoy the flexibility of remote work while retaining the stability of your current job. Whether you want to pay off your mortgage early, take well-deserved family vacations, or save for an early retirement, dedicating just 20 hours a week can help you develop new skills and transform your financial future.In this role, you will deliver tailored benefits solutions that secure your clients' futures. Your responsibilities will include:• Engaging with clients virtually to formulate empowering financial strategies.• Building lasting relationships with clients.• Staying updated on industry trends to enhance your expertise.• Collaborating with a vibrant remote team where teamwork drives success.Benefits Include:• Work remotely from anywhere• Comprehensive training provided• A positive, energetic team atmosphere• Opportunities for rapid career advancement• Weekly payments• Residual incomeKey Responsibilities:• Making and receiving client calls• Scheduling appointments with interested clients• Virtually presenting and explaining insurance products and benefits• Assisting in the completion of insurance applications• Participating in ongoing training sessions (optional)*All interviews will be conducted via Zoom video conferencing.(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)

Join the dynamic team at Domino's Pizza as a Customer Service Representative! In this role, you will deliver exceptional service to our customers, ensuring their orders are processed efficiently and accurately. You will be the first point of contact for our loyal customers, answering their inquiries and resolving any issues they may have. If you are passionate about providing top-notch customer service and enjoy a fast-paced environment, we want to hear from you!

Domino's Pizza in Columbus is hiring a Customer Service Representative. This position centers on direct interaction with customers, both in person and over the phone. A positive attitude and clear communication are essential for success in this role. What you will do Greet and assist customers in a welcoming, professional way Take and process orders with attention to accuracy and speed Share details about menu options and current promotions Address questions or concerns, working to resolve them quickly What helps you succeed Strong communication skills A friendly, approachable manner Ability to stay organized while managing multiple tasks This role plays an important part in creating a positive experience for every Domino's customer in Columbus.

About the Role Domino's Pizza, Inc. in Columbus is looking for a Customer Service Representative. This position serves as the main point of contact for customers, handling orders, answering questions, and resolving concerns. Every interaction shapes the customer’s experience, whether over the phone or in person. What You Will Do Greet customers and answer their questions about menu items and promotions Take orders accurately by phone or in person Address customer concerns and help resolve issues promptly Work with team members to ensure orders are prepared correctly What We Look For Clear communication and a friendly attitude Ability to stay organized during busy periods Focus on customer satisfaction

POSITION TITLE: Service Sales Representative REPORTS TO: Branch Manager/District Sales Manager Konecranes is in search of a dynamic and results-driven Service Sales Representative to join our team in Columbus, OH. In this pivotal role, you will leverage your sales expertise to promote and sell our range of products and services aimed at enhancing customer safety and productivity. Your responsibilities will include achieving set sales goals across various lifting equipment categories such as repairs, retrofits, hoists, spare parts, general overhauls, and consultation services. Strong organizational skills are essential for monitoring our service department's workload and ensuring timely service delivery. Exceptional communication skills are a must, as you will engage directly with our valued customers. If you are ready to thrive in a fast-paced, safety-oriented environment, we encourage you to apply at Konecranes today!PRINCIPAL RESPONSIBILITES:Engage in proactive sales activities to promote safety and efficiency enhancements, components, modernization, and new equipment to existing clients while developing new accounts to achieve established sales quotas.Assist in preparing accurate price estimates for service work using established pricing tools and guidelines in collaboration with the service department.Maintain regular contact with all existing accounts, providing monthly reports on customer interactions.Foster relationships with assigned accounts through monthly communication, documenting all activities with key clients and preparing account plans for the District Manager.Utilize CRM software to track all activities, business opportunities, and proposals submitted to customers, providing weekly reports to management.Oversee the service department's workload to ensure all available time slots are filled with sold projects.Assess project qualifications and credit worthiness as needed, including checking D&B ratings and obtaining credit applications.Assist in the collection efforts for overdue accounts, consulting with district staff before delivering services to accounts that are outstanding for over 60 days.Manage the contract renewal process to meet customer needs and prevent lost opportunities, documenting all sales activities in the CRM system.