About the job
flexbee is looking for a Customer Service Representative to join the team in Amsterdam for a temporary assignment. This role offers a chance to work at an international logistics provider, handling both administrative tasks and direct customer contact.
Role Overview
This is a full-time, temporary position expected to last about 3 months. The schedule is Monday through Friday, 08:00 to 17:00 (40 hours per week). The Customer Service Representative serves as the main contact for international customers, responding to inquiries and coordinating closely with the logistics team.
Main Responsibilities
- Review and update open emails each morning
- Monitor shipment statuses throughout the day
- Work with the logistics team to resolve complaints and set deadlines
- Keep customers informed about agreed deadlines and solutions to their concerns
- Update customers on the arrival and departure times of their orders
Compensation and Benefits
- Full-time position (40 hours per week)
- Gross monthly salary between €2900 and €3200, depending on experience
- Travel allowance of €0.23 per kilometer
- 25 vacation days
- 8% holiday pay
- Pension scheme
- Social company events, including team outings and Christmas parties
- Opportunities for growth within the organization
- A self-reliant role as a key link within the warehouse
- Direct employment with our partner
Location
This position is based in Amsterdam, Noord-Holland, Nederland.
