Customer Success Manager at Unwrap | Santa Barbara

Join our team as a Program Manager to lead our Adult Outpatient Program, where you will play a crucial role in enhancing the quality of care for our clients. You will oversee program operations, coordinate with multidisciplinary teams, and ensure compliance with regulatory standards. Your leadership will foster a supportive environment for both staff and clients, promoting optimal mental health outcomes.

We are seeking an experienced and motivated Director of Clinical Operations to lead our Adult Outpatient Program in Santa Barbara, CA. This pivotal role involves overseeing clinical practices, ensuring compliance with regulations, and enhancing patient care services. The ideal candidate will have a strong background in clinical operations, a passion for improving mental health services, and the ability to inspire and manage a diverse team.

Lightfully Behavioral Health provides evidence-based mental health care for adults in Santa Barbara. The organization offers a range of services, including residential treatment, partial hospitalization, intensive outpatient programs, and virtual support. The team is committed to high-quality care and a supportive, compassionate environment. Role overview The Primary Therapist works with adults in the outpatient program, helping clients address mental health challenges and supporting their overall well-being. The role emphasizes a holistic approach and encourages authentic, compassionate interactions with both clients and colleagues. Work schedule This position is scheduled Monday through Friday. Our values Compassion and kindness in every interaction Support for team members to bring their authentic selves to work Dedication to delivering exceptional care through authenticity, courage, and determination

Join LifeStance Health as an Adult Psychiatrist and elevate your career with a flexible hybrid schedule. In this role, you will have the opportunity to provide exceptional mental health care to adults while enjoying the work-life balance that comes from a hybrid working model. Collaborate with a dynamic team of professionals dedicated to improving the lives of individuals struggling with mental health challenges.

We are seeking a dedicated and dynamic Property Manager to join our team at Bisnow in beautiful Santa Barbara, CA. In this role, you will be responsible for overseeing the daily operations of our properties, ensuring exceptional tenant satisfaction, and maximizing property value through effective management strategies.The ideal candidate will possess strong leadership skills, a keen attention to detail, and a passion for real estate management. You will work closely with tenants, vendors, and maintenance teams to create a positive living experience.

About Us:impact.com stands at the forefront of the commerce partnership marketing landscape, revolutionizing how businesses foster growth by enabling seamless discovery, management, and scaling of partnerships throughout the customer journey. Our platform connects a diverse array of partners—from affiliates and influencers to content publishers and brand advocates—empowering companies to drive authentic, performance-based growth through trusted relationships. With award-winning products such as Performance (affiliate), Creator (influencer), and Advocate (customer referral), impact.com unifies all types of partnerships into a singular, integrated platform. As more consumers turn to trusted recommendations, impact.com ensures brands are positioned where it matters most. Over 5,000 global brands, including industry giants like Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, leverage impact.com to manage more than 225,000 partnerships delivering tangible business results.Your Role:As a Senior Onboarding Manager, you will play a pivotal role in guiding our clients through the account setup and integration process. You will manage the comprehensive onboarding experience, collaborating with both internal teams and clients to ensure a smooth implementation, account configuration, training, and activation process, all while meeting critical milestones on schedule. You will be a key contributor, dedicated to providing a customized, professional, and engaging experience that aligns with client goals, ultimately leading to delighted customers and successful partnerships.

Join our dynamic team at impact as an Associate Project Manager. In this pivotal role, you will be responsible for assisting in the planning, execution, and delivery of key projects, ensuring they meet the specified goals and timelines. You will collaborate closely with cross-functional teams, manage project documentation, and contribute to fostering a productive project environment.

About Artera Artera develops SaaS digital health solutions that help healthcare organizations improve patient experiences. With AI-powered virtual agents, Artera supports over 1,000 healthcare organizations, including specialty practices and federal agencies, and reaches 100 million patients each year. The platform assists front desk teams with patient access tasks such as self-scheduling, intake, forms, and billing. Artera’s virtual agents can supplement staff or operate as a fully autonomous digital workforce, adapting to each organization’s needs and stage of AI adoption. The service handles 2 billion communications annually, in 109 languages, across multiple platforms. Artera brings a decade of healthcare expertise and is driven by AI technology. To hear more about Artera’s vision, watch CEO Guillaume de Zwirek discuss the changing landscape of healthcare technology. Recognition and Awards Inc. 5000 Fastest Growing Private Companies (2020-2024) Deloitte Technology Fast 500 (2021-2025) Built In Best Companies to Work For (2021-2026) Forbes: America’s Best Startup Employers Newsweek: World’s Best Digital Health Companies Role Overview: Strategic Partner Manager Location: Santa Barbara, California The Strategic Partner Manager will manage key relationships with Artera’s strategic vendors and integration partners. This position is responsible for advancing Artera’s standing from a customer to a strategic priority within partner organizations. Work Authorization Candidates must be authorized to work in the United States and able to provide proof of eligibility. Artera does not offer visa sponsorship or transfers for this role.

Join the Hillstone Restaurant Group as a Restaurant Manager, where you will lead a dedicated team to deliver exceptional dining experiences. We are looking for a passionate individual who thrives in a fast-paced environment and is eager to elevate our restaurant’s performance.

As the Retail Assistant Store Manager at Vuori, you will play a pivotal role in supporting the Retail Store Manager to inspire and lead our retail sales team. This position emphasizes building authentic connections with customers while embodying Vuori’s brand ethos through expert product knowledge and a positive demeanor. You will also motivate the team to uphold Vuori’s high standards in both retail sales and customer service.Your Responsibilities:Create Unforgettable Customer ExperiencesCollaborate with the sales team to guarantee that every customer receives an exceptional shopping experience.Take charge of the sales floor, ensuring that customer satisfaction is the top priority.Prepare fitting rooms, assist in finding sizes, and provide honest, knowledgeable feedback on merchandise style and fit.Build lasting customer relationships by discussing product details, introducing new arrivals, and inviting them to upcoming events.Stay updated on trending products and share this knowledge with customers and team members.Drive Business SuccessOversee daily store operations in the absence of the Store Manager.Inspire the sales team to achieve sales targets in a commission-based environment.Pursue ongoing product knowledge in fashion and activewear to serve as an expert resource for customers.Guide the team in completing projects while maintaining a strong focus on customer satisfaction.Communicate inventory requirements to support overall business objectives.Leadership and OwnershipAssist the Store Inventory Lead with product shipments and inventory management.Partner with the Retail Store Manager for daily store maintenance, sales strategies, and team management to ensure smooth operations.Lead the team in maintaining store presentation, restocking, and cleanliness.Exercise utmost responsibility and adherence to safety protocols during store opening and closing.Encourage team members to consistently perform at their best, maintain punctuality, and uphold their responsibilities.Operational ExcellenceConduct weekly manual restocks and submit reports to inventory management.Perform weekly cycle counts to ensure inventory accuracy.Assist in processing incoming weekly shipments.Ensure that all store supplies are adequately stocked and communicate needs monthly.Manage online returns and defective products, ensuring they are shipped to the warehouse as needed.Ensure daily handling of restock and destock activities.Maintain an organized backroom and keep bins tidy.Manage Aloha displays, refreshing and restocking them weekly.

Join the dynamic team at Hillstone Restaurant Group as a Kitchen Manager, where you'll lead culinary operations and ensure the highest standards of food quality and safety. You will be responsible for overseeing kitchen staff, managing inventory, and maintaining a clean and organized kitchen environment. If you have a passion for culinary excellence and leadership, we want to hear from you!

Join Alo Yoga as a Sales & Service Manager in beautiful Santa Barbara! In this pivotal role, you will lead our sales team to deliver exceptional customer service while driving sales performance. You will be responsible for developing strategies to enhance customer engagement, ensure operational excellence, and achieve sales targets.

As an Onboarding Manager at impact, you will play a pivotal role in enhancing the experience of our new team members. Your primary focus will be to guide new hires through a seamless onboarding process, ensuring they quickly become productive and engaged members of our dynamic team. You will collaborate closely with various departments to create and refine onboarding materials, lead training sessions, and provide ongoing support to new employees.

Join the dynamic team at Hollister Co. as an Assistant Manager in our Santa Barbara location! We are seeking a motivated and enthusiastic individual to support the store management in driving sales and creating an engaging customer experience. In this role, you will be responsible for overseeing daily operations, managing a team, and ensuring operational excellence while upholding the Hollister brand values.

Are you driven by ambition and a passion for innovation? If building impactful products excites you, then Unwrap is the perfect place for you!We are on the lookout for a dynamic AI Product Manager who is enthusiastic about creating customer-facing technologies that derive actionable insights from extensive customer feedback. Our clientele includes renowned companies like DoorDash, Stripe, Lululemon, and Southwest Airlines, all of whom depend on Unwrap to sift through millions of customer feedback pieces to identify areas for improvement.As the inaugural Product Manager of our AI team, you will play a pivotal role in defining product strategy, execution, and success metrics. Your responsibilities will encompass nurturing strong relationships with our customers to deeply understand their needs, envisioning the design of our insights products, establishing comprehensive criteria for evaluating the effectiveness of our AI solutions, and engaging in hands-on development as necessary.This role is based in our vibrant downtown Santa Barbara office, conveniently located near excellent dining options, coffee shops, and the beach.About UnwrapUnwrap.ai is dedicated to creating products that resonate with users. We empower companies like Lyft, Stripe, Oura, Microsoft, Perplexity, and GitHub to gather and analyze feedback more efficiently. Our technology integrates feedback from diverse sources, utilizing cutting-edge NLP capabilities to extract valuable insights for clients across software, hardware, and retail sectors.Currently, our passionate team of 30 is based in Santa Barbara and is rapidly expanding. We are backed by investors, having raised over $16 million to date.Our founders, who are former Product Managers from Amazon Alexa, recognized the need for effective customer feedback management after facing challenges in extracting meaningful information while working on Alexa. This realization led to the inception of Unwrap.ai.Our compact team is driven, hardworking, and results-oriented. If you find this opportunity exciting, we look forward to receiving your application.

Join Hillstone Restaurant Group as a Restaurant Management Intern in Santa Barbara! This exciting internship offers a unique opportunity to gain hands-on experience in the vibrant restaurant industry. Interns will work closely with our management team to learn about daily operations, customer service excellence, and strategic decision-making. This role is ideal for individuals passionate about food, hospitality, and leadership.

Procept BioRobotics seeks a Senior Territory Manager to support the LA North and Santa Barbara areas. This position centers on driving sales efforts and building strong relationships with clients across the territory. Main responsibilities Lead sales initiatives within the assigned regions Develop and maintain partnerships with healthcare providers and clients Conduct product demonstrations that highlight the company’s robotic technologies Impact The Senior Territory Manager plays a key role in supporting surgical teams and improving patient care by introducing advanced robotics solutions. Success in this role will help expand access to innovative surgical technology throughout LA North and Santa Barbara.

This Associate Channel Partner Manager position is based in either Santa Barbara or New York City. The role centers on building and deepening connections with agency partners, supporting impact.com’s focus on partnership-driven growth. Role overview The Associate Channel Partner Manager works to expand and strengthen relationships with both new and existing agency partners. Creativity plays a key part in designing campaigns and strategies that help grow the channel partner network and keep engagement high. Key responsibilities Develop and maintain strong, professional relationships with a portfolio of agency partners. Schedule and lead regular meetings with partners’ business development teams to set shared performance goals and review progress. Design and implement communication strategies that keep partners informed about impact.com and encourage active participation within the partner ecosystem. Drive inbound referrals from channel partners and coordinate outbound customer referrals. Collaborate with the marketing team to create co-branded marketing materials for partners.

Role Overview Hollister Co. in Santa Barbara is hiring an Assistant Manager. This role supports daily store operations and helps keep the team motivated. Assistant Managers play a key part in upholding the Hollister brand and delivering strong customer service. What You Will Do Support sales goals and assist with store operations Encourage and guide team members Help maintain a welcoming, positive work atmosphere Ensure customer service meets Hollister standards Uphold the brand’s expectations for store presentation and experience