Customer Success Manager, Commercial at HackerOne

HackerOneSeattle

Remote Full-time

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In the role of Customer Success Manager, you will manage a diverse portfolio of clients, focusing on retention, satisfaction, and delivering long-term value. You will closely collaborate with customers to understand their objectives, helping them to leverage the full potential of HackerOne's platform and ensuring successful renewals. This position is vital for enhancing the customer experience and reinforcing HackerOne's reputation as a reliable security partner.

About the job

Renowned organizations such as Anthropic, Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, the UK Ministry of Defence, and the U. S. Department of Defense rely on HackerOne to fortify their digital ecosystems. We have been recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for our leadership in AI Security Testing and have been honored as a Most Loved Workplace for Young Professionals in 2024.

At this crucial juncture in the security industry, HackerOne is setting the standard where offensive security is essential for innovative companies striving to build trust and resilience in an increasingly complex digital landscape.

HackerOne Values: We are committed to nurturing a diverse and inclusive culture. Our values center on being Customer Obsessed, Defaulting to Disclosure, and Winning Together, ensuring that we prioritize our customers' outcomes with transparency and integrity.

About HackerOne

HackerOne is a pioneering leader in Continuous Threat Exposure Management, merging advanced AI capabilities with a vast network of security researchers. We provide comprehensive solutions to help organizations identify and mitigate cyber risks effectively.

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