Customer Success Partner - B2B at MioDottore | Rome

MioDottoreRome

On-site Full-time

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Experience Level

Experience

Qualifications

Ideal candidates will have:Proven B2B experience, especially in managing client portfolios within the tech or healthcare industries. Strong analytical and strategic thinking skills, with a focus on achieving measurable results. Exceptional communication and relational skills, allowing for effective collaboration with clients and internal teams. A growth-oriented mindset, capable of identifying opportunities for improvement and innovation. A results-driven approach, eager to see the impact of your initiatives on business outcomes.

About the job

Join MioDottore and be the architect of success for our B2B clients!

MioDottore is not just a platform; we are leaders in Health Tech in Italy. With over 450 professionals and the trust of investors like Goldman Sachs, we are redefining the future of healthcare in 13 countries. Our mission? Helping people live longer, healthier lives.

We are seeking a Customer Success Partner who can blend genuine empathy with tangible goals: retention, upselling, and shared growth with clients. This individual should not merely respond to requests but anticipate needs and build true strategic partnerships.

Your Responsibilities:

Account Management: Proactively manage a B2B client portfolio focusing on retention and growth.
Strategic Consulting: Analyze needs to propose tailored solutions.
Revenue Growth: Identify upselling and cross-selling opportunities to create real value.
Customer Advocacy: Gather and analyze customer feedback to guide product evolution.
Cross-functional Collaboration: Coordinate with product, marketing, and sales teams to optimize the customer experience.

Who We Are Looking For:

We seek dynamic, enthusiastic individuals with a growth mindset. Ideally, you possess:

B2B Experience: Management of client portfolios in technology or healthcare sectors.

Business Acumen: Strong analytical skills and a results-oriented mindset.

Soft Skills: Excellent interpersonal and communication skills.

Growth-oriented Mindset: You see opportunities where others see challenges.

Results-driven: You want to see the concrete impact of your work on metrics.

Don't just send your CV! We truly want to get to know you through a cover letter where you share:

What has been your greatest

About MioDottore

MioDottore is a trailblazer in the Health Tech sector in Italy, boasting a robust team of over 450 professionals. With substantial backing from investors like Goldman Sachs, we are at the forefront of transforming healthcare across 13 countries. Our dedication is to improve lives by helping individuals lead longer, healthier lives.

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Customer Success Partner - B2B at MioDottore | Rome

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