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Customer Support Representative at Emi Labs | Buenos Aires Province

Emi LabsBuenos Aires Province, Argentina
On-site Full-time

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Experience Level

Entry Level

Qualifications

We are looking for individuals who are:Enthusiastic and adaptable, with a willingness to embrace new challenges. Excellent communicators, able to articulate issues clearly and effectively. Problem-solvers who can think critically under pressure. Team players, eager to contribute to our collective success.

About the job

At Emi Labs, we are dedicated to enhancing the professional prospects of Frontline Workers, a group that constitutes 80% of the global workforce but often lacks visibility in the job market. Our mission is to empower this digitally invisible population by providing them with the tools and resources they need to thrive.

Our innovative approach aims to revolutionize the recruiting process, making it more accessible and equitable for both job seekers and employers with high-volume hiring needs.
Our flagship product, Emi, is an AI-driven recruitment assistant that streamlines communications between companies and applicants, allowing for efficient screening, skill validation, interview scheduling, and document collection, ultimately saving time for recruiters.

Having participated in Y-Combinator's Winter 2019 batch and securing $11M in funding in 2022, co-led by Merus Capital and Khosla Ventures, we are on an exciting growth trajectory.

Join Our Customer Support Team

Our dynamic customer support team thrives in a fast-paced environment, tackling diverse challenges and continuously seeking improvement. As the first point of contact for our clients, we are committed to understanding their needs and resolving their issues, either directly or by collaborating with our technical team. Our insights are invaluable in shaping company strategy, as we are passionate about delivering exceptional customer service.

About Emi Labs

Emi Labs is a pioneering company focused on transforming the landscape for Frontline Workers by leveraging technology to enhance their visibility and professional opportunities. Our innovative solutions bridge the gap between job seekers and employers, fostering a more inclusive workforce.

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