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Customer Support Representative - Australia

openspaceAustralia
On-site Full-time

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Experience Level

Entry Level

Qualifications

Excellent communication skills, both verbal and writtenStrong problem-solving abilitiesAbility to work in a team-oriented environmentExperience in customer service or support roles is preferredFamiliarity with CRM software is a plus

About the job

openspace is looking for a Customer Support Representative based in Australia. This position acts as the first contact for customers, helping them navigate services, answer questions, and solve issues to create a smooth experience.

Key responsibilities

  • Reply to customer inquiries through various channels
  • Provide clear and accurate information about openspace's products and services
  • Identify and resolve customer issues efficiently
  • Foster positive customer relationships by listening and responding with care

Requirements

  • Comfortable working in a busy environment
  • Strong communication and problem-solving abilities
  • Empathy in every customer interaction
  • Dedication to delivering helpful, timely support

About openspace

openspace is a leading company dedicated to providing innovative solutions that enhance customer experiences. Our commitment to excellence is reflected in our team, who are passionate about making a difference in the lives of our clients. We value collaboration, creativity, and a customer-first mindset.

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