Customer Support Specialist

COMPANY OVERVIEWGlobal Atlantic Financial Group, a subsidiary of KKR, is a premier global investment firm specializing in alternative asset management and insurance solutions. We strive to deliver exceptional investment returns through a strategic, disciplined approach and by fostering growth in our portfolio companies and communities. Our extensive portfolio includes investment funds focused on private equity, credit, and real assets, along with a suite of retirement, life, and reinsurance products designed to meet the evolving needs of our clients.POSITION SUMMARYThe Portfolio Optimization & Construction team at Global Atlantic is dedicated to designing and refining asset allocations to fulfill financial and risk management objectives across our expanding insurance portfolio. We are currently in search of a quantitative investment analyst to further develop our asset allocation, pricing, and optimization frameworks with a particular emphasis on insurance asset-liability management (ALM).This role operates at the nexus of quantitative finance and insurance, contributing to portfolio construction for both reinsurance blocks and retail insurance products, while engaging in collaborative efforts with actuarial, risk, and investment teams.RESPONSIBILITIESPortfolio Construction & ALMDevelop and optimize asset portfolios for reinsurance blocks and retail insurance products (including annuities, life insurance, and pension risk transfer).Create asset allocation models that integrate regulatory capital requirements, duration matching, and cash flow analysis.Assist in pricing new business by modeling optimal allocations and projecting expected returns for potential transactions.Enhance the ALM framework to aid in deal assessment and portfolio structuring.Analytics & AttributionEstablish attribution frameworks to clarify portfolio performance across various asset classes, sectors, duration, and credit qualities.Examine market influences such as interest rate fluctuations, credit spreads, and equity volatility.Utilize quantitative methods to monitor portfolios while working in tandem with actuarial, risk, and finance teams.Prepare insightful presentations for senior investment committees and portfolio managers.Platform Development

Join Nox Metals as an Operations Lead in Los Angeles, CA, and help revolutionize the American manufacturing landscape.At Nox Metals, we believe that American factories deserve a supply chain that operates as swiftly as they do. We are a technology-focused company providing aluminum plates, bars, and rounds to aerospace and defense manufacturers, utilizing cutting-edge software and automation to deliver metals faster than traditional methods.As our Operations Lead, you will be instrumental in transforming our LA facility from a vacant building into a fully operational production floor. This role is pivotal in establishing our presence in the region.Your responsibilities will include:Overseeing the complete build-out of the LA facility from inception to operational readiness.Sourcing and negotiating for equipment, tooling, racking, and material handling to create a fully functional floor.Recruiting and assembling the LA team, including operators, technicians, drivers, and support staff.Developing and implementing systems and processes to ensure smooth operations, including shift schedules, safety protocols, quality control, inventory management, and shipping logistics.Collaborating with our Detroit team to integrate proven processes and enhance operational efficiency in LA.Working closely with the software team to deploy NOX NEST on the production floor, ensuring it meets the needs of our operators.Managing throughput, on-time delivery, and customer quality metrics from the LA site.Leading the day-to-day operations once the facility is fully functional.Ideal candidates will possess:A proactive mindset with a strong sense of agency to drive initiatives forward.Experience in building operations from the ground up.A leadership style that inspires others to perform at their best.Exceptional organizational skills with the ability to balance multiple projects simultaneously.Familiarity with AI tools to enhance productivity.Comfort and competence in both operational and software environments.A humble approach, willing to engage in all aspects of the job, from operating machinery to interviewing candidates.A customer-centric perspective, understanding the importance of quality in manufacturing.Flexibility in working hours to meet shipping deadlines as necessary.A can-do attitude that embraces all tasks, big or small.This is a full-time, in-person role based in Los Angeles.

Join Nox Metals as a Software Engineer in Los Angeles, CA, and be at the forefront of revolutionizing the American manufacturing supply chain.At Nox Metals, we are committed to delivering innovative technology solutions that enhance the efficiency of aluminum supply for aerospace and defense sectors. Our aim is to utilize cutting-edge software and automation to expedite our services to American manufacturers.As a Software Engineer, you will play a pivotal role in developing systems that will operate in our new facility, ensuring a seamless and efficient manufacturing process.Your key responsibilities include:Designing and implementing production systems for quoting, scheduling, procurement, machine operations, and material tracking.Deploying code that powers operations directly on the factory floor.Creating internal tools to enhance automation, planning, and inventory management across diverse alloy types.Developing customer-facing applications for quoting, ordering, and order tracking.Collaborating closely with operators and machinists to identify bottlenecks and implement solutions promptly.Owning the technical infrastructure of our new factory from its inception.Coordinating efforts with our software team in Detroit to ensure alignment across facilities.Ideal candidates will possess:Proven experience as a full-stack engineer with a fast-paced delivery mindset.A strong foundation in building systems from the ground up.Familiarity with AI tools to enhance productivity.A proactive approach to navigating ambiguity and problem-solving.A passion for creating software that impacts physical operations.Strong agency, with the ability to take initiative and seek assistance when necessary.A humble attitude, willing to engage with operators and customers on the factory floor.A customer-centric approach, understanding that quality is crucial for real-world applications.Flexibility to work outside standard hours when required.A team player who embraces all aspects of the job.This is a full-time, in-person position based in Los Angeles.

Join Cermaticom as a Data Scientist in our Risk Platform team, where you will leverage your analytical skills to assess risks and develop data-driven strategies. In this role, you will work closely with cross-functional teams to enhance our risk management processes through innovative data solutions.

Join Our Dynamic Team:We are looking for a motivated Warehouse Coordinator to be a vital part of our expanding HVAC and electrical contracting company operating throughout the United States and Canada. In this pivotal role, you will oversee essential warehouse operations, ensuring the effective execution of receiving and kitting processes, thereby equipping our teams with the necessary materials for success every day.Key Responsibilities:Receiving and Loading Operations:Receive and process returns from field teamsOrganize and load materials for outbound service and installation trucksKit Fulfillment:

Join Our Team:We are looking for a dedicated and efficient Warehouse Coordinator to join our dynamic team at Jetson Home Inc., a leading HVAC and electrical contracting firm with operations across North America. In this crucial role, you will oversee essential warehouse functions, ensuring that our teams are well-equipped with the necessary materials for daily operations.Key Responsibilities:Truck Receiving & LoadingProcess and manage returned materials from field teams efficiently.Organize and load outbound materials for service and installation trucks.Kit FulfillmentEnsure timely assembly and distribution of kits to support operational needs.

The Opportunity:At Jetson Home, we simplify the process for homeowners to upgrade their HVAC systems to modern heat pumps through an entirely online platform, providing instant quotes without any pressure. Our financing program plays a pivotal role in attracting customers, and this position is essential in managing and advancing our entire financing ecosystem across five markets, four lender tiers, and various government programs, as well as a future captive lending platform.The Consumer Financing Coordinator will bridge lender relationships, government initiatives, sales operations, and product development to ensure a seamless financing experience for our customers while contributing to the evolution of Jetson's lending capabilities.Make a significant impact in a company where financing is a key competitive advantage, not an afterthought.Gain direct exposure to the development of captive lending programs — a unique opportunity in a company at this stage.Work in a collaborative, low-bureaucracy environment where your contributions are valued and visible.Enjoy a remote-first culture with a team distributed across the US and Canada.

We are on the lookout for a dynamic and seasoned Senior Manager – Public Cloud to spearhead the strategic vision, design, implementation, and governance of our enterprise-level public cloud platforms. In this pivotal role, you will drive cloud transformation initiatives across AWS, Azure, and GCP, ensuring operational excellence while collaborating closely with both business and technology leaders to deliver secure, scalable, and cost-efficient cloud solutions.This leadership position demands a robust technical background, expertise in program management, and the capability to cultivate and inspire high-performing teams in a fast-paced, transformation-oriented environment.

The Opportunity:Are you ready to elevate your electrical career to new heights? At Jetson, we are dedicated to transitioning every home away from gas and toward sustainable energy solutions, with Sacramento being a key area for this mission. As one of our pioneering team members in California, your role will extend beyond typical wiring tasks—you will help shape our operational strategies. Collaborate closely with a dedicated installation team to remove gas furnaces and install electric heat pump systems, while also partnering with our engineering team to refine our processes and enhance our offerings. If you pride yourself on delivering clean, high-quality work, enjoy tackling real-world challenges, and seek to contribute to a greater purpose beyond just service calls, we invite you to join us.What You'll Do:Install all electrical infrastructure required to support heat pump systems, ensuring quality and compliance on every job.Conduct load calculations and design practical, code-compliant solutions for real-world applications.Upgrade main electrical panels as required, including smart panels, splitters, and sub-panel configurations.Manage the permit process and oversee inspections across California jurisdictions.

The Opportunity:Join Jetson in making a significant impact on the future of energy! As we strive to transition every home away from gas, we’re looking for skilled electricians to help us lead this change in San Jose. You won’t just be doing standard electrical work; you’ll play a pivotal role in shaping our operational processes and methodologies. Collaborate with our dedicated installation team to replace gas furnaces with cutting-edge electric heat pump systems and work closely with our engineering team to enhance our practices. If you take pride in delivering impeccable workmanship, enjoy tackling challenges head-on, and want to be part of a visionary mission, we want to hear from you!What You'll Do:Properly install electrical infrastructure for heat pump systems, ensuring excellence in every project.Conduct load calculations and create practical, code-compliant solutions to meet real-world needs.Upgrade electrical panels as necessary, including smart panels, splitters, and sub-panel configurations.Manage the permit acquisition process and oversee inspections across California jurisdictions.

The Opportunity:As the HVAC Team Lead at Jetson Home Inc., you will be the pivotal figure that our installation crew relies on. You will set the benchmark for quality on job sites, mentor new technicians, and ensure that every installation we deliver to homeowners is exemplary. Your extensive experience in residential installations combined with a strong knowledge of heat pump systems will make you an essential part of our team. You will have a unique opportunity to influence our operations in a new market, shaping our processes rather than merely following existing protocols. If this dynamic and impactful role resonates with you, we are eager to connect.What You'll Do:Oversee complete heat pump system installations from removal of existing gas furnaces and AC units through to final cleanup and readiness for the homeowner.Carefully execute refrigerant recovery, system evacuation, and precise charging processes.Interpret blueprints and wiring diagrams to ensure accurate installations and effective troubleshooting.Keep abreast of local building codes and industry standards to ensure compliance and safety during all installations.

The OpportunityAs the HVAC Team Lead at Jetson Home Inc., you will be the cornerstone of our installation crew. Your expertise will guide our newer technicians, ensuring that every installation we complete meets our high standards of quality and safety. With extensive experience in residential HVAC systems, particularly heat pumps, you will take ownership of projects from start to finish. You will have the opportunity to influence our operational strategies in a new market, making this a pivotal role in our mission to transform homes through sustainable energy solutions.What You'll DoPerform complete heat pump installations, ensuring all equipment is properly removed and the site is left clean and ready for the homeowner.Conduct refrigerant recovery, system evacuation, and charging with precision and care.Interpret blueprints and wiring diagrams to ensure accurate installations and effective troubleshooting.Stay updated on local building codes and best practices to enhance installation efficiency and safety.

The Opportunity:At Jetson Home Inc., we are seeking dedicated and skilled HVAC Installers who take immense pride in their work. If you have the ability to enter a home, remove outdated gas systems, and leave behind a state-of-the-art heat pump installation that excites homeowners, we want to meet you! This role goes beyond typical installations; you will play a key part in the clean energy transition, enhancing our processes, and representing Jetson during crucial customer interactions. If you are the type of installer who pays attention to detail, communicates effectively, and maintains high standards of work regardless of oversight, we encourage you to apply.What You'll Do:Perform complete heat pump system installations from beginning to end, including the removal of existing gas furnaces and air conditioning units, while ensuring the job site is tidy and prepared.Carry out refrigerant recovery, system evacuation, and accurate charging with meticulous attention.Carefully prepare the area after equipment removal to ensure a seamless start for the new installation.Read and interpret blueprints and wiring diagrams to execute installations with precision and troubleshoot effectively.

Join Our Team as an HVAC Installer!At Jetson Home Inc., we are seeking skilled HVAC Installers who take immense pride in their work. If you are a technician who can seamlessly replace outdated gas systems with modern heat pump installations, leaving customers thrilled with their new energy-efficient solutions, we want you on our team. This role is not just about installations; it's a vital part of the clean energy movement. You will have the opportunity to enhance our processes and represent Jetson during crucial customer interactions. If you possess an eye for detail, exceptional communication skills, and a commitment to quality—whether or not someone is watching—then we would love to connect with you.Key Responsibilities:Conduct full installations of heat pump systems from start to finish, including the safe removal of old gas furnaces and air conditioning units, ensuring the site is clean and ready for new equipment.Perform refrigerant recovery, system evacuation, and meticulous charging of systems.Prepare installation areas thoughtfully post-equipment removal to ensure a smooth start for new installations.Interpret blueprints and wiring diagrams to execute installations correctly and troubleshoot system issues effectively.

The Opportunity:Are you a highly driven and passionate HVAC professional with a knack for field operations management? Join Jetson Home Inc. in our exciting mission to combat climate change by revolutionizing the residential HVAC industry. With our expansion into the California market, we are thrilled to open our third branch in San Jose!The Field Operations Manager will play a pivotal role in ensuring that our HVAC installation teams are fully equipped and supported to perform their tasks safely, efficiently, and to the highest quality standards. This position serves as a bridge between field operations and leadership, focusing on readiness, resource allocation, and real-time problem-solving to foster team success. As we refine our processes and procedures for optimal installation quality and efficiency, you will contribute significantly to our growing knowledge base.What You Will Do:Coordinate the daily readiness of field teams by managing tools, equipment, vehicles, parts, and job documentation.Act as the primary liaison between the field crew and internal departments such as logistics, procurement, and scheduling.Conduct site visits to provide support, coaching, and quality assurance for active installation projects.

The Opportunity:Join Jetson Home Inc., a pioneering company dedicated to combating climate change by revolutionizing the residential HVAC industry. As we expand our footprint in California with our fourth branch located in Ontario, we seek an enthusiastic and skilled HVAC professional to assume the role of Field Operations Manager. You will ensure that our HVAC installation teams are well-equipped and primed to deliver their work with the utmost safety, efficiency, and quality. This pivotal role serves as a bridge between field operations and leadership, emphasizing readiness, resource distribution, and real-time solutions to propel team success. Your contributions will be vital as we refine our processes and procedures, ensuring exceptional installation quality and operational efficiency.

About the RoleAs a Senior Consultant in Professional Services, you will be at the forefront of delivering high-caliber consulting services to our clients across the EMEA region. In this pivotal role, reporting directly to the Consulting Manager, you will offer strategic guidance on complex projects, helping clients navigate intricate requirements while optimizing our software solutions to achieve their critical business objectives. The successful candidate will possess a robust blend of technical acumen, exceptional consultative abilities, and strong client relationship management skills to ensure unparalleled customer satisfaction and business value.Key ResponsibilitiesDeliver expert solutions and insights on our products, software development, and business processes tailored to complex client scenarios.Showcase thought leadership by staying abreast of the latest product features, emerging technologies, and industry best practices.Leverage advanced technical expertise to address complex business challenges and guide clients in achieving their strategic objectives.

Join our dedicated team at Gersh Autism as a passionate Behavior Technician (Paraprofessional). This full-time position is for a year-round school program located in West Hills, Huntington, NY, where you will make a significant difference in the lives of students with autism spectrum disorder (ASD).In this role, you will provide vital support in academic and behavioral settings, assisting students to achieve their individual goals and enhancing their educational experience.Key Responsibilities:Collaborate with classroom teachers to implement individualized education plans (IEPs) and behavior intervention plans (BIPs) for students with autism.Deliver one-on-one and small group support to enhance academic and social skills.

This position offers a $5,000 Sign-On Bonus!As a Board-Certified Behavioral Analyst (BCBA) at Gersh Autism, your primary responsibility will be to design, implement, and oversee behavioral support services tailored for children diagnosed with autism spectrum disorders within our RSC Clinic environment. You will lead and mentor a team of RSC ABA Therapists and BCBA Candidates, ensuring the delivery of proactive educational and behavioral supports while developing comprehensive treatment plans. This role reports directly to the Regional Director.SCHEDULE:Monday to Friday, 8:00 AM – 5:00 PM with flexibility. Weekend hours may be required based on site needs.PRIMARY EXPECTATIONS:Utilize appropriate assessment tools and data to craft behavior change plans and intervention strategies that align with the goals outlined in the treatment plan.

Join our team as a Registered Behavior Technician (RBT)!Ready Set Connect is on the lookout for a dedicated and skilled School Contract RBT to support students with Autism Spectrum Disorder (ASD). Under the guidance of a Board Certified Behavior Analyst (BCBA), you will engage in one-on-one instruction, behavioral intervention, and social skills development tailored to each student's unique needs. Your role is pivotal in helping these students reach their personal goals through compassion and effective communication.