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Customer Value Associate - Tacto Pioneer Program

TactoMunich
On-site Full-time

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Experience Level

Experience

Qualifications

Candidates should possess strong analytical abilities, exceptional communication skills, and a proactive mindset. A background in consulting or relevant experience is preferred, along with a passion for driving value and delivering results in a customer-centric environment.

About the job

Our Commitment: Become a Customer Value Manager in Just 6 Months

The Customer Value Manager (CVM) position at Tacto offers an exhilarating career trajectory where your contributions are evident to both you and our clients every day. This role merges consulting-style problem-solving, daily collaboration with clients, and strategic accountability for delivering measurable value. Typically, individuals embark on this journey after accumulating over 2 years of experience in consulting or related fields.

Through the Pioneer Program, we facilitate a fast-track path: within a mere 6 months, you will cultivate the skills, confidence, and expertise necessary to engage directly with our customers' leadership teams, oversee daily client interactions, and execute projects that empower procurement leaders in the European Mittelstand to maximize the value derived from our software solutions.

The Opportunity:

Start as a Customer Value Associate (Pioneer) → Master our product and consulting methodologies → Deliver your first measurable impact for customers → Transition into a Customer Value Manager role with your own portfolio after 6 months. Your promotion is not a matter of chance—achieving specified milestones will guarantee your advancement to Customer Value Manager within the set timeframe.

Why Join the Pioneer Program?

  • Develop Essential Consulting Skills: Analyze client data, uncover savings, create business cases, engage with C-level stakeholders, and deliver tangible outcomes that facilitate significant change for Mittelstand leaders.

  • Customer Engagement from Day One: Enjoy daily interactions with procurement teams, gain exposure to C-level executives, and take ownership of customer deliverables.

  • Commercial and Strategic Integration: Become a trusted advisor for our clients by merging measurable savings with strategic transformation initiatives and fostering long-term account development.

  • Personalized Coaching: Benefit from 1:1 mentorship with a seasoned CVM, maintain a weekly learning journal, engage in daily shadowing and debriefs, and follow a personalized development plan tailored to your strengths.

  • Multi-Departmental Exposure: As a CVM, you will collaborate between Product Development and Sales, gaining firsthand insights into how these areas intersect in one of Europe's most dynamic startups.

  • Startup Culture: At Tacto, we are driven, passionate, humble, and supportive. We believe in proactive action and empowerment—regardless of your experience level, you will have full ownership of your responsibilities from day one.

About Tacto

Tacto is a fast-growing startup revolutionizing procurement processes within the European Mittelstand sector with innovative software solutions designed to maximize value and efficiency for our clients.

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