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Danish-Speaking Customer Support Representative - Remote Position

Mercier Consultancy MDRemote — Latvia
Remote Full-time

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Experience Level

Experience

Qualifications

RequirementsFluency in Danish (both written and spoken); proficiency in English is an advantage. Prior experience in customer support or customer service roles is preferred. Excellent communication and interpersonal skills. Ability to efficiently manage multiple tasks in a fast-paced environment. Familiarity with customer support software and tools is a plus. Positive attitude, eagerness to learn, and adaptability. Strong problem-solving abilities and attention to detail.

About the job

Mercier Consultancy MD is hiring a Danish-Speaking Customer Support Representative for a remote position based in Latvia. This role centers on helping Danish-speaking clients by answering questions, resolving concerns, and making sure each interaction is positive.

What You Will Do

  • Support Danish-speaking customers by phone, email, and chat.
  • Respond quickly to questions about products, services, and orders.
  • Troubleshoot problems and find solutions to ensure customer satisfaction.
  • Keep accurate records of each customer interaction.
  • Work with other teams to address client needs as they arise.
  • Maintain up-to-date knowledge of products and company policies to give correct information.

About Mercier Consultancy MD

Mercier Consultancy MD is a leading consultancy firm focused on providing exceptional support and solutions to clients across various sectors. Our commitment to quality service and client satisfaction is at the core of our operations, making us a preferred choice for businesses seeking reliable consultancy services.

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