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Digital Customer Expansion Specialist

On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:Proven experience in sales, preferably in technology or healthcare. Strong communication and negotiation skills. Ability to work independently and as part of a team. Familiarity with digital marketing tools and strategies.

About the job

Are you ready to take the lead in the digital revolution within the healthcare sector?

Do you have a passion for selling innovative digital products powered by Artificial Intelligence? If so, this opportunity is perfect for you!

Join MioDottore as a Customer Expansion Specialist and be at the forefront of digital transformation in healthcare!

In this role, you will serve as the key point of contact for physicians and healthcare professionals, assisting them in enhancing their online visibility and optimizing patient management.

Your responsibilities will include:

  • Promoting our flagship AI-based product, designed to support doctors in managing appointments and clinical information.

  • Engaging in upselling, cross-selling, and upgrading digital solutions to existing clients (B2B and B2C).

  • Providing consultancy on advanced marketing tools and management solutions.

How you will drive our clients' growth:

  • Offering value-added solutions: you will be a trusted advisor to strategic clients, presenting tools that optimize their operations.

  • Managing negotiations with empathy and expertise: you will handle the entire sales process using phone and video calls for personalized consultations, negotiations, and building valuable relationships.

  • Collaborating with the post-sales team: you will work closely with Key Account Managers to enhance retention and strengthen customer loyalty.

You could be our future Customer Expansion Specialist IF:

  • You are a strategic thinker: able to identify upsell and cross-sell opportunities that add value.

  • Consultation is second nature to you: you are passionate about helping clients discover impactful solutions, confidently endorsing a product you believe in.

  • You tackle challenges with determination and teamwork: you embrace obstacles and believe in collaborative efforts as the key to achieving great results.

  • You have sales experience: ideally, you possess at least one year of experience, particularly in upselling activities.

About MioDottore

MioDottore is a leading digital platform revolutionizing the healthcare sector by providing innovative AI-driven solutions to enhance patient management and improve visibility for healthcare professionals.

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