Director of Software Engineering, Consumer Enablement

Role overview Upside seeks a Senior Consumer Analytics Engineer I based in Austin. This position centers on extracting insights from consumer data to guide business decisions. The engineer partners with teams throughout the company, working directly with colleagues in various departments. Day-to-day work includes analyzing substantial datasets, developing an…

Upside is seeking a Senior Full Stack Software Engineer to join the Consumer Operations team in Austin. This position centers on developing applications that enhance the experience for Upside's consumers. Projects involve both backend and frontend work, with a focus on creating solutions that are scalable and easy to maintain. Key responsibilities Design and build features across the stack to address user needs Collaborate with team members from other departments to deliver integrated software Support the quality and reliability of consumer-facing applications Influence technical decisions that shape the consumer experience Requirements Proven experience developing scalable, production-ready applications Comfortable working on both backend and frontend components Skilled at collaborating with cross-functional teams Strong problem-solving abilities and attention to detail

About Upside:At Upside, we are revolutionizing traditional commerce with innovative technology that blends the advantages of online retail—such as profit measurement, attribution, and incrementality—to deliver exceptional value to our users on daily purchases. Our platform has empowered millions of customers to earn 2 to 3 times more cashback compared to other services, while also enabling numerous brick-and-mortar businesses to gain profitable customers. With billions of dollars flowing through the Upside platform annually, we ensure that this value benefits our retail partners, the consumers they cater to, and vital sustainability initiatives.Position OverviewAs the Senior Systems Manager, you will play a pivotal role in designing, optimizing, and evolving our Consumer Operations technology stack. You will be the technical lead for essential operational systems and integrations, driving the identification, development, and scaling of AI-driven solutions that enhance customer experience and significantly lower operational costs.This position allows for high autonomy and requires close collaboration with Product and Engineering teams while maintaining a strong presence in Consumer Operations. To succeed, you must possess deep technical knowledge, a systems-oriented mindset, and the capability to translate operational challenges into scalable technical solutions.Key ResponsibilitiesVoice of the Customer (VOC) Insights:Lead the development and maintenance of reporting that highlights VOC insights across Consumer Operations channels.Create scalable, automated reports and dashboards that showcase customer sentiment, ongoing issues, friction points, and trends in customer experience.Collaborate with Consumer Operations, Product, and Marketing teams to ensure VOC insights are actionable and consistently integrated into strategic decision-making.Leverage data to link customer feedback with operational drivers and areas for improvement.Systems Management & Integration:Oversee the operational effectiveness of critical Consumer Operations systems, including Zendesk, Retool, Slack integrations, and related tools.Ensure systems are reliable, scalable, well-integrated, and optimized for both frontline and back-office teams.Serve as the technical liaison for system-related issues and enhancements.

Join our dynamic team at rdccareers as an Analytics Engineer, where you will play a crucial role in transforming data into actionable insights. In this position, you will collaborate with cross-functional teams to develop analytical models and strategies that drive business decisions. Your expertise will help us leverage data to enhance our operations and improve our services.

Join Upside as a Senior Merchant Analytics Manager and take charge of driving data-driven decisions to enhance our merchant partnerships. You will leverage your expertise in analytics to provide insights that inform strategies and optimize performance. Collaborate with cross-functional teams to support our growth and ensure our merchants achieve their goals.

Join our dynamic team as a Senior Engineer I in Observability at DigitalOcean, a leading cloud infrastructure provider where we empower developers to build, deploy, and scale applications that run on the cloud.In this role, you will be instrumental in enhancing the observability of our platforms, ensuring that our systems are reliable, scalable, and efficient. Your expertise will contribute to the development of cutting-edge monitoring tools, improving performance and helping our engineering teams diagnose and resolve issues quickly.

Role Overview ICON is hiring a Senior Systems Engineer I to drive the cross-functional development of Defense R&D programs. This position focuses on optimizing and designing advanced 3D printing robotics for defense and military use. The Senior Systems Engineer I will report to the Senior Director of Defense R&D Programs and work onsite at ICON’s Austin, TX campus. Key Responsibilities Lead a skilled team of engineers and technicians in developing systems for defense applications. Guide the use of systems engineering tools, processes, and methodologies throughout project lifecycles. Communicate technical information clearly with both internal teams and external partners. Ensure designs meet the strict requirements of defense and military standards. What ICON Looks For Strong background in systems engineering, including hands-on experience with relevant tools and processes. Clear, effective communicator across disciplines and audiences. Proactive, detail-oriented, and collaborative approach to problem-solving. Demonstrated humility and a team-first mindset. Location This position is based in Austin, Texas, United States.

Join DigitalOcean as a Senior Software Engineer I specializing in storage solutions! In this pivotal role, you'll contribute to the design and enhancement of our cutting-edge storage systems. Collaborate with a talented team to deliver scalable and efficient software solutions that power millions of applications globally.

Join our team at Dungarvin as a Consumer Benefits Coordinator. In this pivotal role, you will be responsible for coordinating consumer benefits programs, ensuring that each participant receives the support and resources they need. This is an excellent opportunity for individuals looking to launch their careers in a dynamic and fulfilling environment.

Join Qualia, a leading innovator in B2B real estate technology, where we simplify and enhance the home buying and selling journey. Our platform connects homebuyers, sellers, lenders, title and escrow agents, and real estate professionals, creating a transparent digital closing experience. Millions of consumers across the nation trust Qualia to facilitate their home transactions each year.WHAT YOU'LL WORK ONWe are seeking visionary engineers eager to contribute to our growing engineering team. Our engineers are innovative thinkers who thrive in collaborative settings while also excelling in independent projects. With weekly software releases, you will collaborate closely with design and customer-facing teams to craft exceptional experiences that delight our users. Expect a diverse range of engaging projects.As a Senior Software Engineer, you bring extensive industry experience and a solid track record of successful project management. You are adept at taking ownership of complex projects, making critical architectural decisions, and conducting thorough research to substantiate your choices. Your past experiences have equipped you to handle challenges effectively and mentor junior developers. You appreciate the uniqueness of each team and adapt accordingly.RESPONSIBILITIESFocus on developing both frontend and backend web technologies, enhancing our core applications, and integrating diverse software systems, including payment processing features.Adapt responsibilities flexibly based on the company's needs, utilizing your skills and interests.YOUR BACKGROUND LIKELY MAKES YOU A MATCHStrong full-stack web developer with over 5 years of relevant experience.Demonstrated product sense, meticulous attention to detail, and a passion for impactful software development.Experience in making significant architectural decisions for large-scale projects.Mentorship experience with junior developers.Exposure to various engineering team environments, both small and large.THE TECH STACK YOU'LL USEJavaScript, React, Node.js, and more.

Role Overview The Senior Manager of Analytics and Insights at Weedmaps leads a team focused on turning data into clear, actionable insights that drive strategic decisions. This hybrid role is based in Austin, TX, with two days onsite each week. Reporting to the VP of Data, this position connects technical data infrastructure with business strategy and decision-making. The team operates with high autonomy, ensuring metric accuracy, scalable self-service analytics, and trusted guidance for leaders across the company. What You Will Do Shape and execute an analytics strategy that supports company goals and CTO priorities across business intelligence, analytics, and data science. Oversee the company’s metrics framework, maintaining consistency, accuracy, and reliability of KPIs across all business areas. Lead the development of self-service analytics, including dashboards and AI-enhanced tools. Deliver proactive insights that improve decision-making throughout the organization. Work closely with Engineering, Product, Finance, and Marketing to prioritize data projects and translate business questions into scalable analytical solutions. Seek ways to improve team efficiency through new tools, AI integration, and better cross-departmental processes. Oversee analytics support for major business initiatives, such as ERP migrations and compliance projects. Present strategic findings and key metrics to executive leadership and the CTO. Design and manage A/B testing and other experiments to validate product ideas. Stay current with industry trends and analytics best practices. What You Bring Experience leading and developing a team of six or more in analytics, business intelligence, or data science. Background in hiring, onboarding (including structured 30/60/90 day plans), performance management, and career development for direct reports. Proven ability to build a culture of ownership, intellectual rigor, and continuous improvement.

As the leading platform trusted by real estate professionals for over 25 years, Realtor.com® has been at the forefront of online real estate. Our mission is to connect buyers, sellers, and renters with reliable insights and expert guidance to help them find their ideal home. With our comprehensive suite of tools, we are not only transforming the real estate landscape but also simplifying the home-buying journey for consumers, ensuring an intuitive and empowering user experience.Join us in our mission to enable more individuals to discover their path to homeownership by eliminating barriers, fostering connections, and instilling confidence through expert advice.At Realtor.com®, we assist countless Americans in their quest for home. As the top real estate open marketplace, we provide the necessary tools, data, and expert support to navigate one of life’s most significant decisions with assurance.We are laying the groundwork to distinguish ourselves as a challenger brand in a competitive marketplace, building momentum for future growth. We seek a visionary leader in the role of Principal, Consumer Brand Strategy to advance our strategic thinking, challenge conventions, and ensure our brand remains ahead of market trends.In this role, you will serve as a senior individual contributor and influential leader, guiding the strategic approach of how Realtor.com® engages with consumer audiences. You will ensure our brand strategy fosters creative excellence, drives product innovation, and generates measurable business results while maintaining consistency across over 15 campaigns. We are looking for someone who understands that experience defines brand—each interaction at every touchpoint shapes perception. You will advocate for strategic rigor within a high-performance organization, leveraging research, data, frameworks, and cultural insights to align and propel forward momentum across our business.Reporting directly to the VP, Brand & Creative, you will collaborate closely with your B2B Brand Strategy counterpart, our Creative Directors, and a creative team of over 10 individuals. You will lead our partnership with the external agency GSD&M on our celebrity campaign featuring Reba McEntire and routinely present to C-suite executives, including the Chief Consumer & Marketing Officer, CEO, and VP of Corporate Strategy.

Senior Software Engineer I - Cloud SIEMAt Sumo Logic, our Cloud SIEM (Security Information and Event Management) platform offers in-depth security visibility and analytics tailored for contemporary cloud and hybrid environments. Utilizing sophisticated analytics and machine learning, our Cloud SIEM enables real-time threat detection, incident response, and compliance management. Built for scalability and efficiency, it integrates seamlessly with a diverse array of security tools and data sources, empowering organizations to adeptly manage and alleviate security risks while enhancing their security operations. Our Cloud SIEM equips security teams to proactively counter evolving threats and uphold robust security postures.We are on the lookout for a talented backend Software Engineer to join our dynamic Cloud SIEM team in Austin, TX, collaborating in person one day per week. In this pivotal role, you will help design, develop, and maintain our state-of-the-art cloud-based SIEM solutions.

Become a part of Udemy and shape the future of learning.At Udemy, we offer a cutting-edge, AI-driven skills acceleration platform designed to facilitate growth for individuals and teams alike. Our approach is personalized, practical, and focused on generating real-world impact.Our simple yet powerful mission is to transform lives through education. Your contributions will empower people globally to develop skills for a variety of uses, whether they’re learning something new or advancing their expertise to stay competitive in their field.With over 80 million learners and 17,000 businesses already benefiting from Udemy, if you thrive on change, are inspired by learning, and are eager to make a significant difference, you will find a welcoming environment here.To learn more about us, visit our company page.Our Work EnvironmentUdemy is a global entity headquartered in San Francisco, with additional offices in Austin and Denver, as well as international hubs in Australia, India, Ireland, Mexico, and Türkiye. This role requires in-office presence at our Austin, Denver, or San Francisco locations.Key CompetenciesPartnership Developer: You are enthusiastic about finding and nurturing strategic partnerships that generate significant business impact and revenue growth.Collaborative Achiever: You excel in cross-functional teamwork and execute partnership initiatives with meticulous attention to detail and operational excellence.Analytical Thinker: You leverage data analytics to guide decisions, establish KPIs, and enhance partnership success using metrics like CAC and LTV.Trust Builder: You effortlessly establish trust with partners and internal stakeholders, cultivating productive long-term business relationships.Adaptive Learner: You flourish in dynamic settings, quickly assimilate knowledge from senior colleagues, and adjust to evolving partnership strategies.

Join Enable Dental and Transform HealthcareAt Enable Dental, we're on a mission to revolutionize dental care by delivering high-quality, comprehensive services directly to those who need it the most—patients in assisted living facilities, skilled nursing homes, and individuals unable to visit conventional offices. By integrating advanced mobile healthcare technology with a compassionate and skilled team, we significantly improve oral health outcomes and enhance the quality of life for countless patients. As a rapidly expanding, mission-driven organization, we nurture a high-performance culture where innovation, accountability, and collaboration are at the heart of all we do. If you seek a meaningful career with significant growth potential, this is your chance to make a real difference.Your Day-to-Day ResponsibilitiesAs a Senior Associate in Business Operations & Analytics, you will play a vital role in ensuring our field operations team is efficiently staffed, scheduled, and deployed to meet patient needs and achieve operational goals. This analytical and execution-focused position sits at the intersection of data, operations, and strategic decision-making.You'll take ownership of developing and refining the models and insights that empower our COO and field operations leaders to make informed and swift staffing decisions, as well as shape our broader operational strategy across all markets we serve.Collaboration with Regional Managers will be key as you work to enhance workforce utilization, reduce non-productive time, optimize supply and demand, and ensure we deliver care effectively and economically across our organization.Your specific duties will include:Acting as a strategic partner and analytical support to the COO, converting raw operational challenges into structured frameworks and actionable recommendations.Developing and maintaining forecasting, staffing, and resource allocation models that drive operational and strategic initiatives throughout the organization.Translating complex data into clear and persuasive narratives for executive and cross-functional stakeholders.Identifying performance gaps, inefficiencies, and growth opportunities within the organization and recommending necessary changes to address them.Leading high-visibility projects and analyses from inception to execution and measurement. Whether optimizing provider compensation structures or evaluating the ROI of new offices, you will be at the forefront of project leadership.Working closely with field operations leaders to align staffing and scheduling with service goals, productivity targets, and budgetary constraints.Creating and maintaining dashboards, reports, and tools that track field efficiency, utilization, and staffing KPIs.Why You’ll Love This RoleDirect access to the COO. Your contributions will shape leadership decisions and influence the direction of operations.Real ownership. The models and reports you create will be foundational to our operational success.

SpyCloud is dedicated to making the internet a safer place by disrupting the criminal underground. With innovative solutions that counter cyberattacks, SpyCloud safeguards over 4 billion accounts globally. The fast-paced and evolving nature of cybersecurity makes SpyCloud an exceptional workplace for those passionate about combating cybercrime.We are looking for an accomplished and driven individual to join our team as the Director of Product Analytics. In this pivotal role, you will spearhead the advancement of systems for enrichment, correlation, and identity analysis, transforming dark web, malware, and identity data into actionable intelligence. This position is central to SpyCloud's data lifecycle, influencing how new data sources and identity signals are integrated, enriched, and correlated to expose compromised data, identify vulnerable employees, and highlight emerging risks within the digital identity realm.As the leader of an expanding team of product and analytics experts, you will develop and implement a forward-thinking analytics strategy that addresses the evolving needs of SpyCloud's customers, providing next-generation insights through traditional data science and advanced AI analysis techniques.Collaboration is key in this role, as you will work closely with Security Research, Data Science, and Data Engineering teams to enhance the accuracy, scalability, and contextual identity of SpyCloud's intelligence signals. You will also be instrumental in creating a centralized analytics platform utilized by all SpyCloud products and accessible to partners and customers through API/MCP for automation and integration.This cross-functional leadership position requires both technical expertise and strategic foresight. You will adeptly balance investments in scalability, depth of intelligence, quality of identity insights, and cost efficiency while cooperating with downstream product teams to convert signals into impactful detections, dashboards, and identity risk alerts.As part of a company that pushes the boundaries of applied dark web threat and identity intelligence, you will play a crucial role in translating SpyCloud's exceptional data collection and research capabilities into unique customer value. A successful candidate will thrive in a dynamic environment, simplifying complexity into clarity, and utilizing AI-assisted tools to expedite discovery, prioritization, and decision-making across teams.

Join monks as an Associate Director of Media Analytics, where you will play a pivotal role in shaping our data-driven marketing strategies. In this leadership position, you will leverage your analytical expertise to guide our media analysis efforts, ensuring that our campaigns are both effective and innovative.

Take Your Career to New Heights with Zynga!Zynga is a pioneering force in the realm of interactive entertainment, dedicated to uniting players worldwide through the joy of gaming. As a proud division of Take-Two Interactive, our games have achieved over 6 billion downloads, bringing together players from more than 175 countries with engaging gameplay, strategic challenges, and a touch of friendly rivalry.Our extensive portfolio of games caters to every player's preference, featuring beloved titles such as FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, and many more. Founded in 2007 and based in California, our teams across North America, Europe, and Asia collaborate to create unforgettable gaming experiences. At Zynga, innovation meets enjoyment, providing you the opportunity to advance your career while having fun!Join our team and become part of the excitement!Position Overview:We are on the lookout for a Senior Product Manager to join our Platform Machine Learning team. In this pivotal role, you will shape the product vision and strategy, collaborating closely with Zynga's internal teams to address their technological requirements as they develop captivating experiences for both new and existing players. Your projects will encompass the creation of automation tools, data pipelines, and machine learning models, enabling users to meet their business objectives effectively and efficiently.

As the leading platform trusted by real estate professionals, Realtor.com® has been pioneering the online real estate landscape for over 25 years. We connect buyers, sellers, and renters with reliable insights and expert guidance to help them find their ideal home. Our extensive suite of tools not only revolutionizes the real estate industry but also simplifies the home-buying process for consumers, providing them with a seamless user experience that is intuitive and decision-friendly.Join us in our mission to help more people find their way home by eliminating barriers, facilitating meaningful connections, and fostering confidence through expert advice.If you are a design expert eager to collaborate with product and engineering teams to realize an ambitious vision, we invite you to apply for the position of Senior Product Designer at Realtor.com®. This is your chance to enhance your career while contributing to a transformative mission.We seek a skilled designer capable of collaborating with cross-functional teams in Product and Engineering to bring our innovative vision for the real estate sector to life. You will be responsible for understanding, defining, and delivering polished experiences for our 75 million monthly active users across web and mobile platforms. As a design leader on our team, you will provide insightful feedback to elevate our design craft and exemplify effective collaboration.The ideal candidate will possess a robust background in consumer-facing real estate or retail products and experiences.This position reports to the Senior Manager of Design.Responsibilities:CollaborationWork alongside various stakeholders, including researchers, product leaders, engineers, marketing, brand, and fellow designers, to tackle complex challenges.Effectively communicate the value of design and your design rationale in layman's terms to Product and Engineering teams and other key stakeholders.Lead workshops, design sprints, and collaborative sessions for your team.Design Craft & ExecutionRepresent the voice of the user, exploring multiple ideas while knowing when to pivot towards an executable solution.Deliver innovative solutions that significantly enhance user experience across products.Independently oversee all aspects of the design process.