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Dynamic Call Center Representative at SmartFinancial | Tampa, FL

SmartFinancialTampa, Florida, United States
On-site Full-time $80K/yr - $90K/yr

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Experience Level

Entry Level

Qualifications

Prior experience in sales, telemarketing, or technology sales is highly preferred. Excellent verbal communication skills with the ability to clearly articulate product benefits. Able to work independently and collaboratively in a fast-paced environment. Proficient in building rapport with customers quickly and effectively. A positive attitude with resilience in overcoming objections or rejections during calls. Must reside within a commutable distance from our office location.

About the job

Join SmartFinancial: Empowering Insurers with Innovative Technology

At SmartFinancial, our mission is clear: to foster growth and success for insurance agencies through state-of-the-art technology! Recognized as one of the Best Places to Work for four consecutive years, we are among the fastest-growing tech companies in the industry.

As a premier insurance marketplace, we connect millions of consumers with our extensive network of insurance partners.

Your Role

We are looking for enthusiastic and driven Call Center Representatives to join our dynamic team. In this role, you will proactively reach out to potential customers, explore various insurance product options, and facilitate connections with our licensed agents. The ideal candidate will have exceptional communication skills, a passion for technology sales, and a knack for engaging customers through warm calling techniques.

The compensation for this position ranges from $16 to $17 per hour, along with uncapped commissions. Our top achievers earn between $80,000 and $90,000 after commissions and performance bonuses!

  • Make 200+ outbound calls daily to prospective customers to introduce products and services.
  • Gain a comprehensive understanding of our product offerings to effectively address customer inquiries.
  • Encourage customers to receive competitive quotes from licensed agents.
  • Utilize warm calling strategies to establish rapport with potential clients.
  • Meet or exceed daily call quotas while ensuring a high level of customer satisfaction.

Qualifications

  • Prior experience in sales, telemarketing, or technology sales is highly preferred.
  • Excellent verbal communication skills with the ability to clearly articulate product benefits.
  • Able to work independently and collaboratively in a fast-paced environment.
  • Proficient in building rapport with customers quickly and effectively.
  • A positive attitude with resilience in overcoming objections or rejections during calls.
  • Must reside within a commutable distance from our office location.

What We Offer

  • Competitive hourly rates plus incentives and performance bonuses.
  • Paid training programs.
  • Comprehensive healthcare benefits (Medical, Dental, Vision).
  • Company-paid life insurance.
  • 401(k) plan with company matching.
  • Generous paid time off & holidays.
  • Employee referral bonuses.
  • Extensive product training.
  • Daily and weekly cash giveaways.
  • Opportunities for advancement, We love promoting from within!

Why You’ll Love Working Here

We take great pride in our World-Class Culture, recognized by our employees, making SmartFinancial a truly great place to work!

About SmartFinancial

SmartFinancial is dedicated to empowering insurance agencies with cutting-edge technology. As a recognized leader in the insurance marketplace, we connect consumers with top-tier insurance providers, ensuring they receive the best options available.

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