About the job
Join our dynamic team at hirehawk as an E-commerce Specialist, where you will play a pivotal role in enhancing the growth and daily management of our online store. Your responsibilities will encompass managing product listings, optimizing site performance, supporting marketing campaigns, and elevating the overall customer experience across various e-commerce platforms.
The ideal candidate is data-driven, detail-oriented, and possesses extensive experience across e-commerce platforms, digital marketing, and online merchandising.
Key Responsibilities:
- Manage and optimize product listings on e-commerce platforms such as Shopify, Amazon, WooCommerce, or similar.
- Monitor key performance indicators, including website performance, conversion rates, and sales metrics.
- Coordinate and execute product launches, promotions, and merchandising strategies.
- Ensure the accuracy of product content, including descriptions, pricing, images, and inventory.
- Collaborate with marketing teams to implement email, paid media, and promotional campaigns.
- Analyze sales data, customer behavior, and site analytics to pinpoint growth opportunities.
- Apply SEO best practices to enhance product and category pages.
- Manage inventory updates and stock levels across platforms.
- Support marketplace operations on platforms such as Amazon, Walmart, eBay, etc., as needed.
- Troubleshoot e-commerce issues related to orders, checkout, product pages, and integrations.
