Customer Contact Representative

Are you a seasoned customer service professional who finds satisfaction in providing information and advice to clients over the phone and via email? Do you know how to convey a smile through your voice? If so, we want to hear from you!Join an inclusive and dynamic organization where you can truly make a difference! At Mobility Invest Group, we value collabor…

Join Swarco, a leader in intelligent transportation solutions, as a Management Assistant. In this pivotal role, you will provide comprehensive support to our management team, assisting in administrative tasks, coordinating meetings, and optimizing operational efficiency. Your organizational skills will be key in managing schedules and ensuring seamless communication within the team.

Empower leadership: become a Team Manager of Recovery Care at Beweging 3.0!At Beweging 3.0, we believe that everyone deserves an environment where they feel seen, heard, and valued. Our mission? Creating pleasant working, living, and communal experiences.We are looking for an experienced and resilient Team Manager of Recovery Care (ELV) for our De Lichtenberg location. This role involves leading recovery-oriented care with a therapeutic focus and actively contributing to the future vision of the location: enhancing recovery care in close collaboration with the treatment service and the regional network.Your ResponsibilitiesAs a Team Manager, you will provide comprehensive leadership to the ELV department and play a crucial role in the development of the ELV Protected Recovery department for individuals with dementia and complex behaviors. This new care model is currently being prepared by a working group and requires vision, structure, and leadership. You will be a key player in this transition, both content-wise and organizationally, leading a team of approximately 20 FTE in the future. You will work with empowered, professionally strong staff who value clear leadership. Your presence on the work floor is essential, as you encourage ownership and maintain calm and direction in a dynamic environment.You will develop and build teams suited for recovery-oriented, temporary care with a therapeutic character.You will manage the quality of care, safety, flow, and optimal collaboration with the treatment service (including doctors, therapists, and psychologists).You will be responsible for healthy business operations, personnel allocation, and continuity of care.You will maintain and strengthen regional contacts, including referrers and network partners.You will guide staff in professionalism, reflection, and managing complex behavior.You will translate strategic choices (Course 2028 and Our Approach) into daily practice.

Join Swarco as a Project Manager and drive transformative projects that shape the future of urban mobility. In this dynamic role, you will lead various teams, manage project timelines, and ensure the delivery of innovative solutions that enhance city infrastructures.Your leadership will be crucial in facilitating collaboration across departments and stakeholders, guiding projects from conception to completion while adhering to budgetary constraints and timelines.

Van der Valk is renowned as the largest family-owned hospitality company in the Netherlands. With over 75 hotels operating both nationally and internationally, we pride ourselves on luxury, comfort, and accessibility. Hospitality is at the core of our values, and we need you to help us maintain that standard! If you are excited about the opportunity to join our team, consider the following position.Duty Management InternFinal Internship MBO 4/HBO Amersfoort‍OperationalAre you excited about being involved in all hotel departments and ready to take on challenges? Then the Duty Management Intern position is a fantastic learning opportunity for you.YOUR ROLE You will assist in all hotel departments, providing support where needed.As a great host, you will be the face of our team, warmly welcoming guests and actively engaging with them in the lobby.You will create memorable WOW moments for our guests.Specific guest requests will be communicated with relevant departments and directly updated in our reservation system.You will pamper our VIP guests through our VIP plan.Assist guests professionally with a bright smile, and provide immediate technical support for room issues when possible.You will regularly patrol the hotel, inspect rooms, ensure safety and order, and report any technical issues to management.Stay informed about events and parties taking place in the hotel at all times.Address, resolve, and manage complaints in coordination with the Front Office Manager.Oversee the Lost & Found procedure and ensure its proper execution.WHO YOU ARE A multitasker.A problem solver. You are fluent in English, and for the Dutch hotels, also in Dutch, and possibly have a good command of French.Enthusiastic and eager to learn.Possess a positive attitude.

As a leader in the financial sector, BIQH is dedicated to empowering financial institutions with precise and well-managed market data. Over recent years, we have established a strong foundation in assisting these institutions to navigate and optimize their market data landscape. Our innovative approach is increasingly recognized in the market, contributing to heightened visibility, brand awareness, and word-of-mouth referrals across Europe.To maintain our momentum during the transition period between the departure of a colleague and the onboarding of a new Marketing Manager, we are seeking a seasoned Interim Marketing Manager. This role is crucial for ensuring continuity in ongoing marketing activities without focusing on campaign management. We need a proactive individual who can quickly adapt, take ownership, and make a direct impact.In this role, you will collaborate closely with the Business Director, Account Executive, and our Product Marketer to oversee the execution of the existing marketing and sales plan, making adjustments as necessary to meet established goals.You will serve as the central liaison among sales, account management, product teams, external agencies, and the market. Your ability to challenge input, structure it effectively, and translate it into actionable strategies will be vital. This position is ideal for someone who is immediately available, combines ownership with commercial acumen, and is driven by delivering tangible results.Throughout your assignment, you will work hand-in-hand with the Business Director to facilitate a smooth handover to the new Marketing Manager.Key ResponsibilitiesDefine, communicate, and promote BIQH's proposition while ensuring marketing contributes directly to commercial outcomes in our target markets across Europe.Enhance BIQH's market positioning and recognition in commercial discussions.Translate complex market data challenges into clear and compelling messages, ensuring consistent application across all communication channels.Oversee the development and execution of the sales and marketing plan, with a strong emphasis on account-based marketing and active engagement with defined target accounts.Promote the roles of events, roundtable discussions, and thought leadership as core elements of our go-to-market strategy.Develop and activate partner-driven marketing initiatives that open doors and enhance BIQH's credibility in the market.Contribute to a steady stream of qualified inbound opportunities by boosting BIQH's visibility, credibility, and presence in the market.

Ben jij een gedreven professional die energie haalt uit het werven van nieuwe klanten en het behalen van ambitieuze targets? Bij cybermason zoeken we jou als Inside Sales Accountmanager! Je krijgt de kans om te werken in een dynamische, snelgroeiende organisatie waar jouw bijdrage essentieel is voor ons succes. Als proactieve teamspeler maak jij het verschil voor onze klanten!FunctieomschrijvingIn de rol van Inside Sales Accountmanager maak je deel uit van ons Sales team en ben je verantwoordelijk voor de uitbreiding van ons klantenbestand. Je bent actief betrokken bij het realiseren van strategische doelstellingen en adviseert zowel prospects als bestaande klanten bij hun keuzes. Je sluit zelfstandig contracten af, wat resulteert in een hogere klanttevredenheid en het behalen van onze omzetdoelen. Je onderhoudt regelmatig telefonisch contact met klanten, verstuurt op maat gemaakte offertes en volgt deze proactief op. Kortom, een uitdagende rol met veel variatie!TakenOpvolgen van binnenkomende leads;Voeren van advies- en verkoopgesprekken;Uitbrengen van offertes en afsluiten van contracten;Controleren van volledigheid en juistheid van contractdocumenten;Focus op nieuwe zakelijke kansen;Actief meedenken over nieuwe verkoopkanalen en campagnes;Nieuwe diensten aanbieden aan bestaande klanten;Beheren van klantrelaties.Wat bieden wij?Competitief salaris – verdien tussen de €2.800 en €3.200 per maand (40 uur).26 verlofdagen – om even op te laden van al je succesvolle gesprekken;Vakantiegeld – voor die droomvakantie die je wilt boeken;Pensioenregeling – zodat je ook later goed bent voorbereid;Opleiding en ontwikkeling – groei niet alleen ons klantenbestand, maar ook jezelf;Een impactvolle functie – jij draagt direct bij aan het succes van cybermason en onze klanten;Een geweldig team – met gezellige collega's die ook nog eens goed kunnen koken. Regelmatig worden er culinaire avonden georganiseerd!Een uniek kantoor – ons pand was ooit een Gymnasium, wat zorgt voor een inspirerende werkomgeving.

Join Swarco as a Technical New Business Manager and take the lead in driving innovative solutions in the mobility sector. In this pivotal role, you'll harness your technical expertise and business acumen to develop new opportunities and enhance our service offerings.

Lease a Bike, based in Amersfoort, Utrecht, is a leading provider of bicycle leasing in the Netherlands and part of mobility group Pon. The company believes cycling is about more than just getting from A to B: it supports well-being, helps the environment, and saves money. With recent legal changes making bike leasing more accessible, Lease a Bike has grown rapidly from a start-up in 2020 to a scale-up, now operating with over 50 colleagues in the Netherlands and a European team of more than 450 professionals. Role overview The Dealer Account Management Internship places you at the center of the relationship between local bike shops and Lease a Bike. This position offers the chance to take ownership of tasks, suggest improvements, and help refine processes during a period of strong company growth. Collaboration is key: you will work closely with colleagues in sales and marketing, and be part of a supportive, international team. What you will do Expand the network of partner bike shops Maintain contact with shops, often through on-site visits Keep partner data and information up to date and look for ways to optimize it Coordinate with sales and marketing teams to improve service to clients Help organize dealer activities and events in collaboration with bike shops Requirements Shows initiative and is comfortable working independently Can coordinate multiple tasks at once Communicates easily with partners Values a positive and collaborative workplace atmosphere

We are excited to announce an opening for the role of Outdoor Sports Operations Manager due to a new internal opportunity for our current manager, Robert. This dynamic and multifaceted position places you at the helm of our beautiful outdoor sports facilities, overseeing their operation, maintenance, and management. You will collaborate with a team of experts skilled in maintaining both natural and artificial grass fields, pruning, mowing, repairing fences, paving, and irrigation systems.Key Responsibilities:Oversee the operation, management, and upkeep of 24 sports parks and 10 allotment complexes across the Eemland region.Maintain open communication with municipalities, associations, their boards, subcontractors, and the service department of SRO.Provide guidance regarding the usage and management policies of the facilities, while effectively addressing and resolving inquiries from clients, associations, local residents, and colleagues.Inspire, lead, and support a team of approximately 10 colleagues, conducting annual performance reviews and monitoring agreed-upon objectives.Prepare departmental budgets.Procure materials and services for ongoing and new projects.What We Offer:A challenging and diverse role where you will be tasked with keeping all stakeholders satisfied.A one-year contract with the intent to extend, full-time position of 36 hours per week.Possibility of a 32-hour workweek upon discussion.A salary ranging from €3,505 to €5,140 gross per month, based on experience (CAO Vermo, scale 9).8% vacation pay.Additional benefits such as an 8.33% year-end bonus, a solid pension plan, and opportunities for personal development through the SRO Academy.

BIQH supports financial institutions in managing their market data with accuracy and control. The company is recognized for its practical mindset and strong client partnerships, and is now growing its presence across the European financial sector. Role overview The B2B SaaS Marketing Manager will drive BIQH’s next stage of expansion. This role blends hands-on campaign work with strategic planning and direct responsibility. The focus is on building BIQH’s market profile and turning business momentum into clear, measurable results. What you will do Collaborate with the Business Director, Account Executive, and Product Marketer to create and execute marketing and sales plans at both tactical and operational levels Ensure marketing activities are tied to specific objectives and monitor their effectiveness Serve as a link between sales, account management, product teams, external agencies, and the broader market Turn complex market data topics into straightforward, actionable marketing strategies Take on increasing strategic responsibility for BIQH’s positioning and the impact of marketing on commercial growth Who will thrive in this role Proactive individuals with a strong sense of ownership and commercial awareness People who are comfortable working across different teams and functions Those who want to shape both daily marketing execution and long-term strategy Location This role is based in Amersfoort, Utrecht, Netherlands.

Are you passionate about building and maintaining client relationships? Does the thrill of securing a signed proposal excite you? Do you thrive in navigating complex decision-making processes and lengthy sales cycles? Join Khonraad as an Account Manager and make a significant impact by introducing essential software solutions in the healthcare sector.About KhonraadFor over 20 years, Khonraad has been the national software platform supporting workflows within the laws of Wvggz, Wzd, and Wth. As part of Visma, we empower municipalities, mental health organizations, and other partners to work faster, safer, and more efficiently during crisis interventions. We believe technology serves a societal purpose. Join an organization where your work directly contributes to a better society.

Join Deliverect, where our API-first platform is transforming commerce through a comprehensive suite of integrated solutions for both the food and retail sectors. We enable businesses to boost their revenue and simplify operations, facilitating seamless sales and deliveries. Be part of our journey to redefine customer connections in a dynamic global market.Department Overview:The Product Department at Deliverect leads the charge in digital ordering innovation, continually creating cutting-edge solutions for the global marketplace. Our dedicated team of engineers, designers, and product managers develop tools that help businesses succeed in the fast-evolving digital environment, optimizing both delivery and on-premise services.We prioritize the development of user-friendly, reliable, and scalable technology that simplifies operations and improves customer satisfaction, playing a crucial role in the success of businesses worldwide. Innovation is not just a goal; it's the essence of our work. Your Contribution:As a Product Manager, you will immerse yourself in our fast-paced Direct vertical, collaborating with multiple engineering teams to shape our long-term strategy and tactical initiatives. You will serve as a decisive leader, ensuring every detail of our deliverables meets high standards.You will confidently challenge assumptions and advocate for the best product outcomes. Concurrently, you’ll engage with current and prospective customers, conduct industry research, and leverage data to guide the evolution of our products. This is a full-time, hybrid role with a flexible schedule, requiring three days in our Amersfoort office and two days working remotely.

Are you the Solution Architect with a minimum of 5 years of experience in managed services and outsourcing searching for a new challenge? We have an incredible opportunity for you within our Architects team!Your Responsibilities:You will collaborate with the new business, account management, and solution consultants for leading clients who host their mission-critical applications with us, ensuring high-level security.For new clients of Solvinity, you will design, manage, implement, and enhance solutions related to infrastructure (storage, compute, networking, and virtualization), managed services (Linux, Windows, middleware, databases, monitoring, and management tools), enterprise application infrastructures, CI/CD, web-based platforms, and public cloud services (Azure).Your Key Responsibilities Include:Translating client requirements into appropriate solutions.Proactively identifying and implementing improvements.Advising clients on managed services, outsourcing, and cloud solutions.Providing guidance on security, service management, transition approaches, and business continuity.Collaborating with the Customer Relations department to calculate and respond to (complex) tenders and requests for proposals.Calculating and addressing (complex) tenders within a bid team.Communicating plans and solutions effectively at both operational and management levels.About the Department:The Architects team is part of the Customer Engineering department, which aims for continuous service improvement and is responsible for the implementation, renewal, and management of hosting and high-performance computing solutions at Solvinity. The eleven Customer Engineering teams consist of engineers with diverse experiences and specializations, each working for a designated group of clients to enhance collaboration.The Architects team currently consists of 10 Technical Solution Architects who primarily work for one or more CE teams servicing our existing clients.

Are you an experienced Sales Architect with at least 5 years in managed services and outsourcing? If so, we have an exciting opportunity for you within our Architect team at Solvinity!Your Role:In this position, you will collaborate with new business teams, account management, and solution consultants for prestigious clients who host their mission-critical applications with us, ensuring top-level security.You will design, manage, implement, and enhance solutions in infrastructure (storage, compute, networking, and virtualization), managed services (Linux, Windows, middleware, databases, monitoring, and management tools), enterprise application infrastructures, CI/CD, web-based platforms, and public cloud services (Azure) for new Solvinity clients.A key focus of this role is on new business development, where you will lead the writing of tenders and proposals.As a Sales Architect, your responsibilities will include:Translating client requirements into appropriate solutions;Proactively identifying and implementing improvements;Advising clients on managed services, outsourcing, and cloud solutions;Providing guidance on security, service management, transition strategies, and business continuity;Collaborating with Customer Relations to calculate and respond to complex tenders and requests for proposals;Delivering presentations to clients;Participating in bid teams to calculate and respond to complex tenders;Co-authoring proposals;Communicating plans and solutions at both operational and management levels.The Team:You will be part of the Client Relations department, consisting of 20 team members including New Business Sales specialists, Architects, Client Managers, Marketing, and Bid Managers. Close collaboration with Customer Engineering teams, comprising Engineers, Architects, and Project Managers, is essential for designing and delivering services. The Sales department is divided into three business units: the Finance and Commercial unit for financial and commercial clients, the Public unit for all (semi-) governmental clients, and the New Business unit.

Ben jij de managementassistente die het verschil wil maken? Dan is deze rol bij Beweging 3.0 de perfecte kans voor jou!Wat ga je doen?Als managementassistente bij Welzin zet jij jouw vaardigheden in om de netwerkorganisatie indebuurt033 te ondersteunen. Je biedt cruciale ondersteuning aan het managementteam (MT), dat bestaat uit vier opgavemanagers, een accountmanager en een directeur. Door jouw inzet zorg je voor een gestructureerde en efficiënte werkomgeving en draag je bij aan rust, overzicht en continuïteit in het team.Je verantwoordelijkheden omvatten agendabeheer, het plannen en voorbereiden van vergaderingen, het afhandelen van correspondentie en het bewaken van afspraken en processen. Daarnaast organiseer je trainingen, bijeenkomsten en andere MT-gerelateerde activiteiten. Je bent proactief, denkt vooruit en weet goed te schakelen tussen verschillende taken en prioriteiten.In deze rol fungeer je als eerste aanspreekpunt voor zowel interne als externe contacten, waarbij je jouw communicatieve vaardigheden en dienstverlenende houding inzet. Je signaleert knelpunten in de dagelijkse praktijk en lost deze zelfstandig of in afstemming met anderen op.Je werkt samen met een collega managementassistente in een duo-constructie. Donderdag is jouw vaste werkdag; de overige uren zijn in overleg in te plannen.Ondersteunen van het MT bij agendabeheer en planningVoorbereiden en ondersteunen van MT-overleggenOndersteunen bij interne en externe communicatieVastleggen en uitwerken van afspraken en overleggenOrganiseren en ondersteunen van trainingen en bijeenkomstenFungeren als eerste aanspreekpunt voor collega’s en externe contactenSignaleren en verbeteren van werkprocessen

Role overview KPN is looking for a Financial Services Operations Manager focused on Network & Security in Amersfoort. This role centers on managing and improving financial operations while maintaining the security and reliability of services. What you will do Oversee financial operations related to network and security services Work closely with teams across the company to streamline financial processes Maintain high standards for service integrity and security Support efforts to deliver strong value to clients

About the Role Beweging 3.0 is looking for a Team Lead in Healthcare & Welfare Management to join the team at our Nijenstede location in Amersfoort, Utrecht. This position plays a central part in supporting residents, staff, and volunteers, ensuring everyone feels recognized and valued. The focus is on building a strong, community-driven environment and helping shift care from a primarily medical approach to one that supports everyday life. What You Will Do Lead and support multiple care teams (totaling around 50 FTE), fostering ownership, teamwork, and professional development. Oversee daily operations, care quality, and staff growth within the care unit. Be a visible leader on the work floor, encouraging a safe and open learning environment where professionals can excel. Translate strategic healthcare policies into practical, operational actions for your unit, helping achieve annual objectives. Implement HR processes, including coaching, managing absences, and participating in recruitment and selection. Take responsibility as project owner for various project groups within the organization. Spot opportunities for improvement, drive quality initiatives, and contribute to ongoing healthcare and welfare innovation. Who You'll Work With This role works closely with colleagues, relatives, and volunteers to create an equitable support network for residents. Collaboration and partnership are key, both within the team and with the broader community.

Founded in Japan in 1887, Kao Corporation is dedicated to enhancing the quality of life through our premium products and services, fostering a Kirei Life for everyone—a beautiful life that honors the needs of consumers, clients, and the planet. With an unwavering commitment to quality, we meticulously craft our products with both the environment and consumer well-being in mind. Proudly recognized as one of the World’s Most Ethical Companies for 16 consecutive years, our guiding philosophy, the Kao Way, inspires us to act with integrity, champion innovation, and foster trust and respect among our teams.The Role:The Junior Key Account Manager for Oribe will collaborate closely with our valued Oribe salons in the Netherlands, focused on expanding and nurturing our portfolio while spearheading the acquisition of new high-end salons. This role involves executing commercial strategies through impactful presentations, customer activations, and performance monitoring. You will provide merchandising expertise, product knowledge, and educational support to ensure an exceptional experience for both salons and consumers, working alongside the Oribe education team to implement educational programs throughout the Benelux region.Key Responsibilities:Account Management:Establish and nurture relationships with current Oribe salon accounts.Implement strategies for maximum impact, including presentations for key accounts, promotional activities, and innovative product launch ideas.Design and execute successful sales campaigns in salons aligned with the global salon strategy and Oribe's global guidelines.Conduct training sessions for salon staff to convey key brand and product benefits, facilitating access to hands-on training through the Oribe education program.Drive Net Sales in retail while maintaining brand integrity in POS through effective merchandising, product knowledge, and quality sell-out activities.Collaborate with the broader Kao Salon Division team to identify opportunities to expand Oribe salons' portfolios by integrating additional Kao Salon Division brands.New Business Development:Lead efforts to identify new potential Oribe salons in the Netherlands, adhering to strategic alignment. Maintain a targeted prospect list to enhance the Oribe salon presence in line with global guidelines.

Fluency in Dutch (spoken and written) is essential for this role.Contribute to the Growth of Jac HensenAt Jac Hensen, we are committed to building a strong brand — both online and in our physical stores.To further our growth, we are seeking an (Online) Marketing Manager who maintains oversight, provides direction, and actively participates in the team.This is not a remote managerial position.We are looking for a hands-on team lead who will guide the marketing team, set priorities, and achieve results together.Are you ready for a role where you can take on responsibility and grow? This is your opportunity.Your Role and ImpactAs an (Online) Marketing Manager, you will lead the marketing team daily, ensuring structure, planning, and focus.You will translate commercial objectives into a clear marketing calendar and concrete campaigns. You will monitor progress, establish priorities, and ensure projects are completed on time and with quality.You will report to the management team, providing clear updates on results, opportunities, and improvements.While responsible for managing the team, you will also actively contribute to campaigns, e-commerce optimization, and performance.This role offers responsibility as well as guidance and opportunities for personal growth.Your Daily WorkTodayYou start with a team meeting. What is on the agenda this week? Where are the bottlenecks? You bring focus and delegate tasks.Then, you will collaborate on launching a campaign for the wedding season, ensuring timing is on track, coordinating with stores, and making adjustments as necessary.TomorrowYou will translate sales objectives into a marketing plan, determining with the team how to use email, social media, and advertising. Everything will be meticulously documented and monitored.OngoingYou will analyze results: revenue, conversion rates, and campaigns. You will discuss improvement points with the team and ensure optimizations are implemented accordingly.