Senior Data Engineer at Foodics | Amman, Jordan

About Us❓At Foodics, we are revolutionizing the restaurant management ecosystem as a premier provider of payment technology. Established in 2014, with our headquarters in Riyadh and offices spanning across five countries, including the UAE, Egypt, Jordan, and Kuwait, we proudly serve clients and partners in over 35 nations worldwide. Our cutting-edge product…

Join Unifonic, a vibrant startup recognized as a Great Place to Work®, transforming the communication landscape through our innovative CPaaS (Communication Platform as a Service) solutions. With a dedicated team of over 400 passionate professionals, we strive to provide exceptional experiences for more than 5,000 client-focused companies.At Unifonic, we foster a collaborative and enjoyable work environment where creativity flourishes and fresh ideas are welcomed. As proud shareholders, we embody the spirit of Unifonic in everything we do. Become a part of our exciting journey!Meet the Team!The Client Services team at Unifonic is committed to ensuring our clients receive unparalleled support. As the primary contact for our clients, you will play a pivotal role in building enduring relationships. We collaborate closely with clients to understand their unique needs, helping them leverage our services to fulfill their business objectives. If you have a passion for customer service and a proactive mindset, you will excel in our fast-paced, dynamic environment.Your Role:As a Customer Support Engineer, you will handle intricate support issues that vary in priority and must be resolved within established service levels. You will collaborate with multiple stakeholders to perform daily tasks while representing the company in a supportive manner.Key Responsibilities:Address client inquiries and work with vendors to resolve issues as first and second-line support via email, phone, and remote access.Manage daily operations related to the company's products and services, including reporting, project performance monitoring, and issue tracking.Provide comprehensive training in areas of expertise, product knowledge, and integration.Ensure the availability of technical infrastructure, systems, products, and services.Collaborate with cross-functional teams to create a seamless client experience and identify new product or feature development opportunities.Facilitate effective communication among stakeholders.Act as a coach and trusted advisor to valued clients.Document and communicate best practices for ongoing management and operational problem-solving.

About UsWelcome to Foodics, a cutting-edge restaurant management ecosystem and payment technology provider. Established in 2014 with our headquarters located in Riyadh, we have expanded our presence across five countries, including the UAE, Egypt, Jordan, and Kuwait. Serving customers in over 35 countries globally, we have successfully processed more than 6 billion orders, positioning Foodics as one of the fastest-growing SaaS companies in the MENA region.Role OverviewAs a Senior Back-End Engineer, you will be a vital part of our technology team, responsible for developing, maintaining, testing, and debugging our back-end web applications. Your primary goal will be to ensure the delivery of fully functional and stable applications.Key ResponsibilitiesDefine and oversee the architecture of multiple web applications.Collaborate effectively with designers, engineers, and product managers.Design and implement new features and functionalities.Employ test-driven development practices to produce well-tested code.Tackle complex performance and architectural challenges.Write clean, well-organized code that is easy to understand.Integrate data from various services and databases.Provide guidance and mentorship to junior engineers.Research and advocate for the adoption of new systems and technologies.Identify opportunities to reduce technical debt, enhance performance, and streamline our codebase.Desired Skills and QualificationsAt least 5 years of experience in developing large-scale web applications.Extensive experience with relational databases.Strong expertise in PHP and Laravel; experience in other programming languages is also welcome.Proficient in writing unit and integration tests.Experience designing, implementing, and deploying backend services with an emphasis on high availability, low latency, and data consistency.Solid understanding of REST APIs.Familiarity with Redis and caching mechanisms.Proven ability to lead technical projects in a fast-paced environment.Knowledge of modern queuing and caching systems, particularly Redis.Excellent communication skills and a track record of effective collaboration with diverse stakeholders.Strong analytical and problem-solving skills.Experience in developing fintech applications is a plus.Fluency in English, both written and spoken.Ability to adapt to different time zones and work effectively in a remote setting.Ideal Candidates WillHave participated in the design of large-scale systems, addressing performance, scalability, and latency issues.Possess a solid background in Fintech and Foodtech.

Syarah is building data-driven solutions for automotive e-commerce in the region. The team in Amman is looking for a Senior Data Engineer to strengthen and scale core data systems, analytics, and reporting. This is a hands-on position focused on building and maintaining data pipelines, improving data quality, and generating insights that support decisions across product, operations, and finance. The role centers on developing and sustaining Syarah’s data infrastructure using Google Cloud Platform (GCP). Key Responsibilities Design, build, and maintain scalable data pipelines and ETL processes. Optimize the data platform on GCP, including BigQuery, Dataform, and Cloud Run. Create and manage clean, scalable data models for analytics and reporting. Integrate data from various sources, such as ERP and operational systems. Develop and support APIs (using Flask or similar frameworks) for data access and integration. Monitor and manage data workflows with Airflow or similar tools. Ensure data accuracy, consistency, and reliability across platforms. Support integration of analytics and tracking tools like Mixpanel and Adjust. Build dashboards and reports for business teams. Analyze data to identify trends, issues, and opportunities. Collaborate with finance, product, and operations teams to address data needs. Contribute to automation and internal tools, including AI-related use cases.

Unifonic, a proud recipient of the Great Place to Work® award, is a dynamic SaaS startup that is revolutionizing business communication. Our enthusiastic team of 500 dedicated Unifones is committed to providing outstanding experiences for over 5,000 customer-centric companies.We foster a culture of creativity, collaboration, and enjoyment, where every idea is embraced and honored. As stakeholders in our company, we are not just communicators; we are innovators building the future together. Join Unifonic and be part of something truly remarkable!Join Our Team!The Professional Services team drives the integration of Unifonic’s AI-powered customer experience platform, enhancing customer journeys, marketing, and contact centers to achieve quicker value realization, measurable outcomes, and sustained platform engagement.As a Senior Forward-Deployed Engineer, you will engage directly with enterprise clients to translate their business objectives into functional software solutions. You will oversee the lifecycle from initial care through stabilization and scaling, ensuring a seamless transition to our Support or Transition teams. Your focus will be on developing connector-first solutions and efficient services that are mindful of costs.Key Responsibilities:Engage in discovery sessions with clients across KSA, sketching out architectures, validating constraints, and aligning stakeholders on anticipated outcomes.Design and implement comprehensive integrations across various platforms such as CRMs, ERPs, contact centers, and marketing tools like Freshdesk and HubSpot.Create and manage reusable connectors and workflows utilizing tools like Zapier, Make, or n8n, while documenting templates for consistent application.Craft conversations and data flows for AI-driven experiences, fine-tuning models to uphold quality standards.Engineer robust systems with observability, employing OAuth2 or JWT, Keycloak SSO frameworks, Kong API gateway practices, structured logging, Kibana dashboards, and Postman collections.Ensure rigorous delivery processes, including scope definition, acceptance criteria, risk and dependency management, from hyper-care to stable operation, and subsequent expansion.Orchestrate customer experiences using Flow Studio and Agent Console, providing visibility into key metrics for stakeholders.

Job PurposeJoin Tarjama as a Lead Senior Software Engineer, where you'll spearhead and actively engage in every aspect of the software development lifecycle. This role involves working with a diverse array of programming languages and technologies to design, develop, and enhance scalable, high-quality software solutions tailored to meet intricate business demands. Your adaptability in both frontend and backend systems will be crucial as you collaborate with cross-functional teams and mentor junior engineers, cultivating a culture of technical excellence.Duties & ResponsibilitiesCross Functional Collaboration:• Collaborate closely with product, design, development, QA, and DevOps teams to conceptualize and implement innovative software solutions that have a significant impact across various technologies and platforms.• Work with stakeholders to thoroughly comprehend user requirements and convert them into scalable, maintainable technical solutions.• Partner with data teams and infrastructure specialists to enhance system performance, scalability, and reliability.Architecture & System Design:• Craft and execute robust, efficient, and secure software architectures that encompass both server-side and client-side components.• Design scalable, modular, and maintainable solutions using contemporary frameworks, libraries, and cloud-native technologies.• Develop and integrate solutions utilizing both relational and non-relational databases, guaranteeing data consistency and high availability.Development & Implementation:• Lead the full-stack application development process, producing clean, high-quality, and maintainable code across various programming languages and frameworks.• Create and manage APIs, services, and user interfaces to ensure seamless integration between system components.• Design responsive and user-friendly frontends along with performant and secure backends, tailored to project requirements.Testing, Optimization & Maintenance:• Perform thorough testing at all stages (unit, integration, system, and performance testing) to guarantee software reliability and robustness.• Continuously refine code and system architecture for scalability, security, and maintainability.• Proactively troubleshoot, debug, and resolve technical issues throughout the stack to sustain system health.Security & Compliance:• Apply best practices for secure coding and ensure adherence to data protection standards.• Protect applications from vulnerabilities across the entire stack, particularly focusing on secure API development and user data security.Documentation & Best Practices:• Maintain comprehensive and clear technical documentation for codebases, system architectures, and processes to support long-term maintainability.

Join our innovative team at Progressoft as a Software Implementation Testing Engineer. In this pivotal role, you will ensure our software solutions are successfully implemented and thoroughly tested. We seek a candidate with a solid foundation in both implementation and testing practices, dedicated to delivering exceptional products to our clients.Key Responsibilities:Engage in project planning by providing insights on testing requirements, potential risks, and timelines.Draft and uphold comprehensive testing documentation, including test plans, test cases, and reports.Acquire and maintain an in-depth understanding of our software products, including customization and integration per the client's finalized scope.Collaborate with various stakeholders—developers, implementation teams, project managers, and business analysts—to define and document test cases.Formulate and execute test plans and cases to ensure that software products fulfill end-user needs.Conduct testing, track defects, and liaise with the development team to facilitate prompt resolution.Perform end-to-end testing for customer-specific software solutions according to project agreements.Carry out comprehensive setup certification and readiness checks before the client's testing and acceptance phase.Oversee the entire testing phase in conjunction with the client’s SIT (System Integration Testing) and UAT (User Acceptance Testing) teams, addressing queries and tracking reported issues.Ensure accurate reporting on testing status and align findings with project managers and product owners.Assist clients during test case execution and track reported defects, ensuring clear communication with the development team.Conduct post-release checks to verify that systems are functioning correctly before further customer testing.

Job OverviewJoin our dynamic team at khibraty as a Mid-Level QA Engineer. In this pivotal role, you will spearhead our quality assurance initiatives, develop and uphold comprehensive QA processes, and guarantee the delivery of exceptional software solutions. Your expertise will shine through hands-on involvement in test automation, API testing, and the integration of cutting-edge AI tools to elevate QA productivity.Key Responsibilities:Establish, implement, and refine QA processes and industry best practices.Design, develop, and maintain automated test scripts for web, mobile, and API applications.Collaborate with product management and development teams to outline testing requirements and acceptance benchmarks.Leverage AI-driven tools to enhance testing efficiency and defect identification.Conduct both manual and automated testing to ensure adherence to functional, performance, and security standards.Monitor QA metrics, identify areas for enhancement, and champion ongoing improvements.

About the RoleJoin our dynamic team as a Software Engineer, where you will play a pivotal role in the design, implementation, and maintenance of innovative features on our highly scalable payments platform. Your focus will be on ensuring that your deliverables align with product requirements and uphold our quality standards.Key ResponsibilitiesDesign, develop, and enhance full-stack software features and reusable libraries.Create, maintain, and refine system design components.Manage software integrations with third-party service providers.Conduct root cause analysis for complex software issues and devise effective solutions.Generate comprehensive technical documentation.Plan, estimate, and schedule tasks effectively.Stay informed about the latest best practices in software development.Collaborate with cross-functional teams while adhering to engineering standards.Contribute to the technical roadmap for our payment platform.Develop and sustain backend functionality for the client dashboard.Monitor system performance to enhance payment success and reliability.Work closely with product, QA, and operations teams.Required Skills and Experience3+ years of hands-on experience with Python, Java, or C++.2+ years in developing and delivering features using Angular, ReactJS, or NextJS.Proficiency in JavaScript or TypeScript.Experience with Django Framework and Django REST API Framework.Strong understanding of System Designs, SOLID principles, and Design Patterns.Experience in building APIs.In-depth knowledge of version control systems (e.g., Git) and platforms (e.g., Github, Bitbucket, Gitlab).Familiarity with Relational Database Management Systems (RDBMS) such as MySQL or PostgreSQL.Understanding of Scrum/Agile methodologies.Preferred SkillsExperience with interpreted programming languages, especially Python 3.10+.Familiarity with containerization technologies (e.g. Docker, Docker Compose).Experience with CSS frameworks like Bootstrap and Tailwind.Knowledge of standard UI libraries (Material, Chakra UI).Ability to write unit and functional tests.Prior experience with payment systems, PSPs, or Fintech platforms.Understanding of payment concepts including authorization, capture, refunds, webhooks, and settlement.

We are excited to announce an opportunity for a Senior Backend Engineer with our esteemed client. This role involves architecting, building, and scaling robust backend systems that are essential to powering various products. You will be instrumental in the design of APIs, enhancing system reliability, and advocating for backend best practices. Collaboration will be key as you work closely with product, frontend, and data teams to deliver comprehensive solutions that align with our client's mission.Key ResponsibilitiesLead the design, development, and optimization of backend systems and APIs.Establish and uphold backend engineering best practices, coding standards, and architectural guidelines.Mentor and nurture backend engineers, promoting technical excellence and career development.Work in tandem with product managers, frontend developers, and data/ML teams to define requirements and implement scalable solutions.Ensure high performance, reliability, and security of systems at scale.Champion continuous improvement in CI/CD processes, monitoring, and observability.Engage in strategic technical roadmap planning and system design discussions.Investigate and incorporate emerging technologies to boost backend efficiency and innovation.

Join our dynamic team at Progressoft as a Software Development Engineer in Test (SDET). In this role, you will be responsible for designing and implementing automated tests across various platforms, including UI (using Playwright), APIs (utilizing REST Assured and Postman), and performance (with k6). You will integrate these automated tests into CI/CD pipelines, preferably using GitLab. Your expertise in Docker/Compose, Java, TypeScript, shell scripting (bash), and SQL for validating results will be essential to our success. A solid understanding of testing processes, defect lifecycle, and test design techniques such as Boundary Value Analysis (BVA), equivalence partitioning, decision tables, state transitions, and pairwise testing is crucial.

Job Overview We are seeking a highly skilled L3 Network Security Engineer, specifically a Saudi National, to enhance the bank’s network security framework. This pivotal role involves the advanced design, operation, and optimization of network security measures including state-of-the-art firewalls, VPNs, web proxies, SSL inspection, Intrusion Prevention Systems (IPS), DDoS protection, and advanced threat protection. As the final escalation point for complex security incidents, you will lead incident responses and provide expert guidance to elevate our security posture, performance, and resilience across all relevant technologies.Key Technology Focus: Your expertise will align with SAMA standards, working with tools such as:SSL Inspection: GigamonVPN: Palo Alto GlobalProtect, F5 APM VPNWeb Proxy: Forcepoint Web SecurityFirewalls: Palo Alto, Cisco ASA or FTD, Fortinet FortiGateDDoS Protection: ArborIPS or Network Advanced Threat Protection: Cisco IPS, Trellix, or FireEye NXIntegration with SIEM and monitoring platformsThe role requires close collaboration with the F5 or Edge Security tower, L3 Email Security Engineer, SOC, and infrastructure teams.Core ResponsibilitiesAdvanced Support and Escalation Management: Serve as the primary escalation point for complex incidents involving firewalls, VPNs, proxies, IPS, SSL inspection, DDoS, and network ATP. Engage in deep troubleshooting, packet analysis, and conduct thorough investigations for critical issues.Configuration, Optimization, and Maintenance: Design, implement, and fine-tune policies on firewalls including Palo Alto, Cisco ASA, and Fortinet devices. Manage VPN services ensuring authentication, MFA integration, and high availability. Oversee SSL decryption policies and operate Gigamon SSL inspection, Arbor DDoS, and network IPS/ATP solutions.Architecture and Design: Contribute to low-level designs, network security architectures, and change plans for new projects while recommending enhancements in zoning and traffic flows to meet SAMA CSF and NCA ECC guidelines.Incident Response and Reporting: Lead the incident response process during significant events, coordinating with SOC, infrastructure, and application owners to generate detailed root cause analyses.

About the RoleJoin our dynamic team as an Engineering Manager (Backend) at a rapidly expanding, product-focused technology company that is making waves in the consumer tech and food delivery industries.This role uniquely blends people leadership with hands-on technical influence. You will be responsible for leading and nurturing a talented backend engineering team, collaborating closely with Product, Mobile, Design, QA, and DevOps to create scalable, high-quality solutions. The ideal candidate possesses extensive backend knowledge, strong architectural insight, and a genuine enthusiasm for developing and mentoring high-performing teams.Key ResponsibilitiesGuide, mentor, and cultivate the growth of a backend engineering team, assisting in their technical and career development.Work collaboratively with Product, Design, Mobile, and QA teams to deliver robust, scalable solutions.Oversee backend technical planning, architectural decisions, and code quality standards.Strike a balance between immediate delivery demands and long-term technical vision and scalability.Conduct regular one-on-one meetings, performance evaluations, and career development discussions.Promote a culture of collaboration, accountability, innovation, and continuous improvement.Manage team capacity, recruitment strategies, and resource distribution.Encourage and uphold engineering best practices, including CI/CD, code reviews, and automated testing.Collaborate with leadership to align backend technical projects with overarching business goals.

Are you ready to embrace your passion at work and make a significant impact in the lives of others? Do you aspire to join a dynamic team dedicated to challenging the ordinary and redefining the status quo?If this resonates with you, then look no further! webook.com stands as Saudi Arabia’s premier event ticketing and experience booking platform, renowned for its cutting-edge technology, extensive features, rapid adaptability, and exceptional revenue, having facilitated the largest mega events in the Kingdom with over 2 billion in sales.Role OverviewAs a Prompt Engineer, you will craft high-quality prompts, system instructions, and tools that ensure our LLM features are precise, secure, and cost-efficient. You will be responsible for overseeing evaluations, prompt versioning, and ongoing enhancements.Key Responsibilities:Design, revise, and link prompts (system/tool/policy) across a variety of tasks.Develop both offline and online evaluation frameworks (rubrics, golden sets, metrics).Create and manage prompt libraries with versioning, A/B testing, and telemetry tracking.Minimize hallucinations through verification, constrained decoding, and tool utilization.Execute safety protocols: jailbreak/prompt-injection testing, content policy assessments, and PII management.Collaborate with engineers to integrate prompts into production features.

Are you ready to fall in love with your work? Do you aspire to create meaningful change and enhance people's lives? Join our dynamic team at webook.com, Saudi Arabia’s premier event ticketing and experience booking platform, recognized for our cutting-edge technology and outstanding features. We take pride in serving some of the Kingdom's largest mega-events, boasting over 2 billion in sales.Key Responsibilities:Design and develop scalable, secure, and high-functionality mobile applications.Enhance and maintain existing mobile applications to ensure optimal performance.Utilize React Native for crafting innovative UI components for mobile applications.Write efficient, scalable, and reusable code to create interchangeable modules.Monitor application performance and optimize for seamless user experiences.Generate ideas for new programs, products, or features by keeping up with industry trends.Analyze data, processes, and code to identify issues and areas for improvement.Collaborate with the product and operations teams to realize the product roadmap and build highly scalable applications.

About UsWelcome to Foodics! We are at the forefront of restaurant management solutions and payment technology. Established in 2014 and headquartered in Riyadh, we have expanded our presence across five countries, including the UAE, Egypt, Jordan, and Kuwait. Serving customers and partners in over 35 countries worldwide, our innovative products have facilitated the processing of more than 6 billion orders, positioning Foodics as one of the fastest-growing SaaS companies in the MENA region. Recent funding rounds have brought our total to $170 million, making our latest raise the largest SaaS funding round in MENA, further enhancing our capabilities to serve business owners effectively.Role OverviewAs a Senior Data Scientist / Senior ML Engineer, you will spearhead the design, development, and deployment of advanced ML/AI/GenAI models instrumental to Foodics’ core offerings, such as pricing strategies, personalized experiences, and fraud detection. You will work collaboratively with Data Engineers, Product Managers, and Platform teams to create impactful, production-grade models.Your ResponsibilitiesManage the complete ML model lifecycle, including problem framing, data exploration, training, deployment, and monitoring.Design and develop scalable solutions utilizing classical ML and GenAI methodologies.Adopt MLOps best practices, ensuring version control, reproducibility, monitoring, and CI/CD for models.Collaborate with cross-functional squads and platform teams to promote model reusability and adherence to established standards.Mentor junior ML engineers and contribute to the organizational ML knowledge repository.Integrate models with APIs and backend services as necessary.Embrace a

The Senior Level 3 Email Security Engineer plays a crucial role in the advanced design, optimization, and management of the bank’s secure email gateway and email threat protection systems. This position is pivotal in thwarting phishing attempts, business email compromise, malware intrusions, and data loss through email. The engineer will also oversee the integration of email gateways with Data Loss Prevention (DLP), classification systems, and Security Information and Event Management (SIEM) solutions.Key Technologies Include:Cisco Secure Email, ESA, or IronPortFireEye or Trellix Email Security Appliance EXForcepoint Email Security GatewayTrend Micro ScanMail for Exchange or equivalentThe engineer will serve as the ultimate escalation point for email security incidents, lead incident response efforts, and drive continuous enhancements in detection efficacy and management of false positives. Email remains the primary attack vector for many organizations, as supported by vendors like Trellix and Forcepoint that emphasize email as a key entry point for ransomware and targeted attacks.Core ResponsibilitiesAdvanced Support and Escalation ManagementAct as the final escalation point for incidents related to spam, phishing, malware, malicious URLs or attachments, spoofing, and business email compromise attacks.Lead investigations into incidents where malicious or suspicious emails have reached users, including message tracking, header analysis, sandbox results, and coordination with the Security Operations Center (SOC).Coordinate rapid containment actions such as email clawback, quarantine adjustments, or temporary blocks on senders and domains.Policy Design, Configuration, and TuningDevelop and maintain email security policies on platforms such as Cisco ESA, Forcepoint Email Security, Trellix or FireEye EX, and Trend Micro ScanMail, ensuring a balance between security and user experience.Configure anti-spam measures, reputation filters, outbreak filters, sandboxing, URL rewriting or filtering, and attachment scanning or blocking policies.Refine policies based on feedback related to false positives or negatives, threat intelligence, and SOC data, following clear approval workflows.Oversee TLS encryption policies for both inbound and outbound emails and coordinate certificate management with PKI and messaging teams.Email Authentication and Trust ControlsEstablish and maintain SPF, DKIM, and DMARC policies in collaboration with DNS and messaging teams to mitigate spoofing and domain abuse.Review authentication failures and modify alignment policies while safeguarding legitimate business communications.Email DLP and Data Protection IntegrationCollaborate closely with Data Protection and DLP engineers to integrate Forcepoint DLP and classification or DRM policies on email channels, ensuring sensitive data is identified and managed appropriately.Assist in the design and tuning of DLP policies for Personally Identifiable Information (PII), financial data, and other regulated data types, in alignment with SAMA CSF and NCA requirements.

Role Overview ZainTECH is seeking a Systems Engineer (Contract) with a focus on End User Computing and Kiosk Solutions for its Amman office. This engineer supports, maintains, and optimizes environments that include laptops, desktops, and kiosk systems. The role centers on implementing, troubleshooting, and supporting both hardware and software to ensure high availability and a smooth user experience. This position involves close collaboration with internal teams and external vendors, particularly in environments using Dell end-user devices and SEDCO kiosk solutions. A hands-on approach to system support, incident resolution, and lifecycle management is required. What You Will Do End User Computing Support Provide technical support for laptops, desktops, and other end-user devices to keep them performing well and available. Install, configure, and maintain operating systems, applications, and user environments. Diagnose and resolve hardware and software issues quickly. Assist with device deployment, upgrades, and replacements throughout the device lifecycle. Kiosk & SEDCO Solutions Support Implement, configure, and maintain SEDCO kiosk solutions. Troubleshoot issues with kiosk hardware, software, and connectivity. Ensure kiosks meet service level requirements and operate reliably. Coordinate with vendors for maintenance, escalations, and problem resolution. Hardware & Vendor Management Oversee Dell end-user device environments, ensuring compliance with standards and configurations. Work with vendors and service providers for hardware support, warranty claims, and escalations. Track and manage hardware inventory, replacements, and asset lifecycle activities. Incident Management & Troubleshooting Respond to user requests and incidents, aiming for resolution within agreed SLAs. Perform root cause analysis for recurring problems and implement preventive actions. Maintain accurate incident, resolution, and configuration records in ticketing systems. Collaboration & Support Work closely with internal IT, infrastructure, and support teams to deliver seamless services. Provide user support and guidance to help improve productivity. Support cross-functional projects related to system upgrades and deployments. Documentation & Continuous Improvement Keep documentation up to date for system configurations, processes, and troubleshooting steps. Identify and suggest ways to improve system performance, reliability, and user experience. Contribute to knowledge sharing and ongoing improvement efforts.

Job Summary:As a Senior Splunk Engineer, you will play a pivotal role in the design, execution, management, and enhancement of Splunk Enterprise or Splunk Cloud in a large-scale corporate or managed services framework. You will oversee log onboarding, develop correlation rules, create dashboards, and tune performance to ensure the Splunk platform provides precise, actionable insights for security operations and compliance monitoring.Key Responsibilities:Architect and deploy comprehensive Splunk solutions encompassing data ingestion, parsing, indexing, and search optimization.Design and sustain custom correlation rules, alerts, dashboards, and visualizations to bolster security monitoring and incident response.Integrate new log sources from infrastructure, security, applications, and cloud systems using best practices (e.g., UF, HF, syslog, APIs).Conduct routine health assessments, performance tuning of indexers and search heads, monitor license usage, and secure configuration backups.Support threat detection efforts by converting security use cases into actionable Splunk queries and alerts.Assist in resolving ingestion failures, parsing issues, and inefficient search queries.Collaborate with SOC, threat intelligence, and infrastructure teams to ensure data relevance, integrity, and quality.Oversee Splunk Enterprise Security (ES) configurations, ensuring CIM compliance, managing notables, and implementing risk-based alerting (RBA).Establish and manage data retention policies and storage optimization aligned with compliance mandates.Automate processes using scripting languages (Python, Bash, PowerShell) and configuration management tools as necessary.Provide technical mentorship and guidance to junior Splunk engineers and analysts.

Job SummaryAs the lead for the enterprise data classification program, you will leverage the Fortra Titus platform to establish a robust data governance framework. Your responsibilities include designing a comprehensive labeling taxonomy, engineering enforcement mechanisms across Windows and Microsoft 365 applications, and integrating classification metadata with Forcepoint DLP and Seclore DRM. You will drive user adoption and ensure compliance with SAMA CSF and NCA ECC while serving as the final escalation point for classification issues. Additionally, you will mentor Level 2 engineers and conduct audits related to Data Security controls. Proper implementation of Fortra Titus labeling is crucial for enhancing DLP accuracy and compliance.Tool Stack & Scope (Primary → Adjacent)Primary: Fortra Titus Data Classification Suite (DCS) for Windows & Microsoft Office/Outlook (policy manager, client add-ins, enforcement, audit). Integrations: Forcepoint DLP (consume Titus tags/metadata in policies), Seclore DRM (rights templates driven by classification), SIEM for audit events.Adjacent Toolset: Forcepoint DLP (Email/Host), Seclore DRM, Imperva DAM, Trend Micro (Apex One / ScanMail), Carbon Black EDR, Tripwire/FIM, OPSWAT MetaDefender Kiosk, Data Patrol Watermark, Nexthink (analytics).Key ResponsibilitiesArchitecture & Program OwnershipDefine and maintain the classification taxonomy (labels, markings, handling rules, exceptions) and publish through Titus Policy Manager (SaaS/on-prem).Engineer user-driven and automatic classification in Office/Outlook with mandatory prompts and save/send enforcement; ensure consistent persistent metadata for downstream controls.Align Titus fields with Microsoft sensitivity labels as necessary (coexistence scenarios).Integration & Control EfficacyIntegrate Titus metadata into Forcepoint DLP detection and actions; optimize policy settings to minimize false positives and negatives.Coordinate Seclore DRM policy/rights templates based on classification; ensure protected files remain discoverable by DLP/CASB/SEG where feasible.Onboard SIEM for classification and enforcement events; maintain relevant dashboards and KPIs.Operations, Change & EvidenceOversee configuration lifecycle (versioning, test to production promotion, rollback plans) under ITIL Change; publish SOPs/runbooks and update knowledge articles.