Customer Service & Sales Representative

Join our team at JYSK as a Customer Service & Sales Representative, where you will play a vital role in ensuring customer satisfaction and driving sales. Your responsibilities will include assisting customers with inquiries, providing expert product knowledge, and achieving sales targets. We are looking for enthusiastic individuals who are eager to learn and…

Help onze klanten weer snel op weg! Sluit je aan als Customer Care Agent bij Mantel!Is klantgerichtheid jouw tweede natuur en haal je voldoening uit het overtreffen van verwachtingen? Versnel je stappen en kom werken in onze gezellige Customer Care afdeling in Arnhem!Bij Mantel hebben we een heldere ambitie: elke straat voorzien van een Mantel fiets! Sinds 1938 zijn we gegroeid van een lokale fietsenmaker in Arnhem naar de grootste fietsenwinkel van Nederland. We breiden snel uit in Europa, maar blijven gefocust op waar het echt om draait: onze klanten. Samenwerken, ondernemerschap en plezier staan centraal in ons team.

Join our dynamic team at JYSK as a B2B Customer Support & Order Specialist. In this role, you will be the primary point of contact for our business clients, ensuring their needs are met with exceptional service and support. Your responsibilities will include handling inquiries, managing orders efficiently, and maintaining strong relationships with our clients to drive satisfaction and loyalty.We are looking for an enthusiastic individual who thrives in a fast-paced environment, has a keen eye for detail, and possesses excellent communication skills. You will play a crucial role in contributing to the success of our business operations.

Wat ga je doen?Als B2B Customer Support & Order Specialist ben jij de sleutel tot een vlekkeloze afhandeling van omvangrijke klantaanvragen en complexe projecten. Je bent het betrouwbare interne aanspreekpunt voor onze klanten en zorgt ervoor dat de achterkant van onze salesoperatie perfect in orde is.Inbound Beheer en Case Management• Je fungeert als het eerste aanspreekpunt voor inkomende zakelijke klantaanvragen via e-mail en telefoon.• Je verwerkt grote orders en complexe B2B-offertes snel en foutloos in ons systeem.• Je lost logistieke uitdagingen op, handelt supportvragen en klachten proactief af, en garandeert de klanttevredenheid.• Je houdt de voortgang en deadlines van lopende klantprojecten en leveringen in de gaten.Administratieve Uitvoering en Organisatie• Je beheert klantdossiers in ons CRM-systeem (Salesforce) en waarborgt een constante, hoge datakwaliteit.• Je bent de stevige schakel tussen de salescollega's, de logistieke afdeling en de klant.• Je signaleert mogelijkheden voor efficiëntieverbeteringen binnen interne administratieve processen en neemt het initiatief om deze door te voeren.Het ResultaatDankzij jouw kalmte, analytisch vermogen en nauwkeurigheid verloopt de operatie op kantoor soepel. Onze zakelijke klanten voelen zich gewaardeerd en volledig ontzorgd, omdat jij ervoor zorgt dat alles wat we aan de voorkant verkopen, aan de achterkant perfect wordt georganiseerd en geleverd.

Join bdo4 as a Financial Associate in the retail sector, where your analytical skills will help shape financial strategies. In this role, you will be responsible for managing financial data, preparing reports, and supporting our finance team with various tasks. If you have a keen eye for detail and a passion for numbers, we want to hear from you!

Do you recall the most remarkable customer journey you've ever had? Or perhaps the least enjoyable? What drives these experiences? How can businesses engage effectively, resolve issues, and enhance your life with every interaction? Our goal is to ensure seamless experiences across all interactions.“The entire customer journey. One platform.”As customers navigate effortlessly through various channels, platforms, apps, and physical locations, our mission is ambitious: to empower growing businesses to serve, sell, interact, and engage through one Global AI-Powered Customer Engagement Platform. We connect conversations, customer data, and payments with AI Agents, enabling businesses globally to grow faster, together.Our services are fully integrated within a unique business structure, encompassing four units: Connect, Pay, Live, and Engage.We are seeking a Product Manager to lead the product strategy for our Customer Service suite, namely the Mobile Service Cloud.Your role will center around expanding this solution into new industries and broadening our customer base. Your mission is to enhance the Mobile Service Cloud to cater to more complex customer service environments, facilitating CM.com’s growth into untapped markets.While the product is performing well, the time has come to push boundaries. Collaborating with a team of 10 developers in Arnhem, you will be instrumental in building new features, refining existing ones, and preparing the product for new opportunities. Whether introducing workforce management tools or leveraging AI for smarter workflows, your contributions will shape the future of customer service software.

Are you passionate about cycling and eager to help our customers choose the perfect chain, cassette, or tire to enhance their cycling performance? Do you possess a keen eye for commercial opportunities and a deep understanding of bicycle mechanics? At Mantel, we are on the lookout for a Category Specialist for our 'Parts' team to elevate our product content and pricing strategy!At Mantel, we are driven by one clear mission: to have a Mantel bike on every corner! We achieve this by working collaboratively, entrepreneurially, and with great joy to create a workplace that everyone enjoys. Since 1938, we have grown from a small bike shop in Arnhem to the largest bike retailer in the Netherlands, and we are well on our way to conquering Europe. As a Category Specialist for Parts, you will play a crucial role in this journey, serving as the source of all relevant product information for our customers and colleagues in the Superstores.

Join bdo4 as a Financial Associate Intern in Retail! This is a fantastic opportunity to gain hands-on experience in the financial sector while contributing to our retail operations. You will assist with financial reporting, budgeting, and analysis, all while working alongside experienced professionals in a dynamic environment.This internship is designed for MBO students looking to apply their academic knowledge in a real-world setting. You will be involved in various financial tasks, providing valuable insights and supporting our team in achieving financial goals.

About the Role JYSK in Arnhem is looking for a Werkstudent to support salary administration on a part-time basis. This position offers hands-on experience with payroll processes and salary data management. Main Responsibilities Assist with payroll tasks and salary data entry Help maintain accurate records for salary administration Support the team to ensure payroll runs smoothly What You Will Gain Practical experience in salary administration Insight into payroll operations at an established company Opportunities to develop attention to detail and organizational skills

Join our team as a Mobile Security Guard and embark on an exciting career in the security industry! We are looking for motivated individuals who are eager to learn and grow. In this role, you will ensure the safety and security of various locations while receiving comprehensive paid training to develop your skills in the field.

Are you looking to earn extra cash on weekends while being part of an amazing team? Join our Superstore in Arnhem for a temporary position! If you want to earn well, set your own hours, and work in a vibrant environment with a fantastic team atmosphere, then apply for the Weekend Sales Assistant position and help customers find their perfect ride!At Mantel, we have one clear mission: to have a Mantel bike on every corner of the street! We have rapidly evolved from a local bike shop to a significant player in Europe. How do we achieve this? By working together, being entrepreneurial, and having a lot of fun. This spring and summer, we need you to strengthen our team!What will you do?You will work at our impressive Superstore in Arnhem, a dynamic workplace where craftsmanship and passion come together! You'll assist customers in finding their ideal bike, gear, or sporting apparel. Every day is different in our Superstores, and that’s what you enjoy!You listen to customers, ask the right questions, and ensure they leave with a smile (and the right products).Whether it's a test ride on our indoor track or honest maintenance advice, you make a difference and create memorable shopping experiences for our customers.You ensure the Superstore is always looking its best, making every cyclist feel welcome.You are an energetic person who doesn’t like to sit still. Whether you’re an experienced cyclist or just enjoy a sporty environment, your enthusiasm is contagious!

Financial Controller Associate | Arnhem | 32 to 40 hours per week | HybridJoin our financial team to expertly manage the administration of our Owners' Associations (VvE). We are looking for an enthusiastic colleague with excellent communication skills, who is eager to learn and ready to strengthen our team. Are you seeking the next step in your career as a Financial Controller? Apply now!Your Responsibilities:As a Financial Controller Associate, you will handle the financial administration for an Owners' Association, including the associated settlements. You will collaborate closely with our VvE Managers. Your responsibilities include:Managing the financial aspects of your own portfolio of VvE’s, including preparing annual accounts;Processing decisions made during the annual meeting of an Owners' Association;Investigating administrative inquiries thoroughly and providing feedback to our clients or suppliers;Documenting agreements at the invoice level;Preparing settlements for gas, water, electricity, and service costs.

Are you technically skilled, customer-oriented, and seeking a rewarding field service role? As a Service Engineer at Konica Minolta, you will be the primary contact for our clients, ensuring that printers and multifunctional devices operate at their best while providing guidance on optimal usage. If you're in search of a fresh challenge, inspiration, and opportunities for personal growth, your search ends here! Apply now at Konica Minolta.We are looking for a Service Engineer to serve the Northeastern region (Arnhem).Your Responsibilities:Repairing and maintaining our printers and MFPs.Troubleshooting technical issues on-site.Advising clients on usage and maintenance.Documenting completed tasks.Collaborating with colleagues to ensure exceptional service delivery.You will work with state-of-the-art equipment and have ample opportunities for knowledge enhancement through training.What We Offer:Responsibility, challenge, teamwork, and professional growth.Flexibility and significant room for initiative.A comprehensive benefits package, including a company car, pension plan, 25 vacation days, and additional leave days.An innovative work environment with ongoing training and development opportunities.About Us:Konica Minolta is a global leader providing innovative solutions to organizations and society. Headquartered in Tokyo, we operate in 50 countries with over 40,000 employees, delivering products and services in 150 countries worldwide.Our People and Innovations drive us to enhance our business, continually applying our motto ‘Rethink and shape the future’ to transform how businesses operate and leverage technology. As a leading IT service provider, we aim to meet the ever-changing needs of our Clients with our Digital Print, IT, Artificial Intelligence, and Augmented Reality solutions. We take pride in delivering IT services and solutions in IT infrastructure, IT security, and cloud environments.Join our team and thrive in an environment founded on strong Collaboration, continuous Learning, and personal Growth. Every day at Konica Minolta is an opportunity to share your Ideas and contribute to our success.

Join JYSK as a dedicated intern at our Head Office Reception in Arnhem! This exciting internship will provide you hands-on experience in a dynamic office environment. As a reception intern, you will be the first point of contact for visitors and callers, contributing to the positive image of our company.Your responsibilities will include managing phone calls, greeting guests, and assisting with various administrative tasks. This role is perfect for someone looking to enhance their customer service skills and gain valuable insights into office operations.

Are you welcoming, sociable, and dedicated to service? Are you ready for a fulfilling challenge in your career? If so, the position of Restaurant Staff Member at our elderly care organization might be perfect for you! We are seeking an enthusiastic and motivated colleague for our restaurant located at Regina Pacis. In this role, you will be responsible for welcoming clients, serving meals, and preparing gatherings. Does this sound like you?Your ResponsibilitiesAs a restaurant staff member, you play a vital role as a host within our restaurant. You are the main point of contact for clients and other guests looking for a meal or a drink. Your tasks include:Serving meals, beverages, and snacks while considering dietary preferences and special nutritional needs;Organizing catering for events and receptions as well as preparing for gatherings;Ensuring a presentable restaurant environment and an appealing presentation of meals and drinks;Performing cleaning tasks, such as sanitizing equipment, buffets, and containers;Checking and replenishing supplies.Your Work EnvironmentWithin the Food & Drink team, you will find an open and collegial atmosphere where hospitality, service orientation, and personal attention to clients are paramount.Our locations are part of Attent Zorg en Behandeling, an organization dedicated to offering valuable care and support to the elderly at one of our eleven residential care locations or in their own homes. Want to learn more about our organization? Visit our website.What We OfferAt Attent Zorg en Behandeling, you can expect the following employment conditions:A contract for a minimum of 24 and a maximum of 28 hours per week, for a duration of one year with the intention to convert this into a permanent contract;A gross salary in accordance with the VVT collective labor agreement ranging from €2,511 to €3,124 (FWG 25) based on a full-time 36-hour workweek;Attractive secondary employment benefits, including 8% holiday pay, and a year-end bonus of 8.3%.

About the Role Rentokil Initial is looking for a Pest Control Service Technician to join the team in Arnhem. This is a full-time position focused on delivering reliable pest control services to customers while maintaining high standards of safety and satisfaction. What You Will Do Inspect properties for signs of pest activity Apply pest control measures using a range of techniques and equipment Follow all safety regulations and company standards Provide clear communication and service to customers What We Look For Interest in environmental care and public health Commitment to helping people solve pest issues Ability to work independently and follow procedures This role offers the chance to make a difference for customers and the environment every day.

Join HyGear, a leading expert in hydrogen technology, as a Service Manager!Are you seeking a dynamic role filled with both technical and organizational challenges? Do you want to be part of one of the most innovative companies in the Netherlands? HyGear invites you to join our rapidly growing organization, expanding internationally and working with hydrogen—the fuel of the future!The RoleSince 2002, HyGear has pioneered the development and delivery of advanced hydrogen systems for production, purification, and recycling directly at the end-user's site. Our systems are deployed worldwide across various industries, recognized for their reliability, cost-effectiveness, safety, flexibility, and sustainability. As part of HoSt Group BV, a leading international family business, we are committed to clean and sustainable energy solutions.As a Service Manager, you will oversee the daily operational and technical management of our global service team. From our Arnhem office, you will collaborate with your colleagues to provide excellent support for our hydrogen systems deployed worldwide.Your ResponsibilitiesLead a team of six service engineers.Manage the planning and direction of service engineers.Monitor and track ongoing improvement activities conducted globally.Coordinate with the logistics coordinator to ensure timely provision of maintenance materials to clients and schedule maintenance visits.Ensure all work is performed in accordance with applicable work and safety regulations.Act as the primary point of contact for customers, managing these relationships professionally.

SGS is hiring a Field Service Trainee for the Arnhem and Nijmegen region. This full-time role offers practical training in inspection and field testing, designed for those interested in starting a career in these areas. Role overview This position centers on learning the essentials of field service work. Trainees work directly with experienced team members, gaining exposure to real-world inspection and testing tasks. What you will do Participate in hands-on training in inspection and field testing activities Work on site with professionals to understand daily operations Develop practical skills needed for field service roles Requirements Interest in learning about inspection and field testing Willingness to work full time in the Arnhem and Nijmegen area Motivation to grow within the field service sector

About the Role JYSK is looking for a Junior Administrative Assistant to support payroll administration in Arnhem. This part-time position centers on helping the payroll team with day-to-day tasks and offers the chance to build hands-on experience in payroll processes. Main Responsibilities Assist with accurate payroll data entry Help maintain up-to-date employee records Support compliance with payroll regulations Work alongside experienced payroll colleagues and learn from their expertise What to Expect This role provides a practical introduction to payroll administration. The team values accuracy, confidentiality, and a willingness to learn. Expect regular collaboration with payroll professionals and the chance to grow administrative skills in a supportive setting.

Join us in powering the future!Do you have a passion for technology and want to contribute to the energy transition? At HyGear, a division of the HoSt Group, you will blend family-owned business culture with high-tech innovation and global expansion. We are seeking a Field Service Engineer to support our international ambitions from our Arnhem location.About HyGearHyGear supplies industrial gases (hydrogen, nitrogen, oxygen) directly to end-users by producing gas on-site using unique generators. This approach helps our customers save costs, reduce transport emissions, and enhance supply reliability.Our hydrogen production technology (Hy.GEN™) is utilized worldwide in industries like glass and metal but also serves as an energy carrier for fuel cell vehicles. Additionally, we develop innovative systems such as fuel cells, heat recovery, and biogas purification, contributing to energy, emission, and cost savings.Your ResponsibilitiesAs a Field Service Engineer, you will be responsible for the installation, commissioning, and maintenance of our hydrogen generators both domestically and internationally. You will work on new, technically challenging systems as well as existing installations.Your tasks will include:Commissioning and testing installations, both mechanical and electrical;Checking control elements (hardware and software);Resolving malfunctions and performing maintenance;Guiding and supervising service technicians;Training customers;Participating in on-call duty;Providing feedback on technical findings and contributing to product improvements.You will frequently work independently, but also in collaboration with local partners. You are practical, creative in technical solutions, and adept at balancing customer interaction with technical execution. Your base will be Arnhem, but you may also operate from Enschede or Latvia.