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Experience Level
Entry Level
About the job
gek-terna is seeking an ICT Help Desk Support Engineer in Athens, Attica. This position centers on supporting users and maintaining reliable IT systems throughout the organization.
Main responsibilities
Troubleshoot technical issues related to hardware and software.
Assist users with IT inquiries and requests.
Help ensure the smooth operation of company IT systems.
What this role involves
This role focuses on providing prompt and effective support to colleagues, addressing a range of technical problems as they arise. The ICT Help Desk Support Engineer works closely with users to resolve issues and keep daily operations running smoothly.
gek-terna is seeking an ICT Help Desk Support Engineer in Athens, Attica. This position centers on supporting users and maintaining reliable IT systems throughout the organization. Main responsibilities Troubleshoot technical issues related to hardware and software. Assist users with IT inquiries and requests. Help ensure the smooth operation of company IT s…
Με πάνω από 40 χρόνια επιτυχούς πορείας στον τομέα της υγείας, ο Όμιλος εταιρειών Βιοιατρική είναι ο κορυφαίος πάροχος υπηρεσιών Πρωτοβάθμιας Φροντίδας στην Ελλάδα. Δεσμευόμαστε στην ιατρική και ψηφιακή τεχνολογία, προωθώντας την υγεία και την επιστήμη, προσφέροντας παράλληλα ευκαιρίες απασχόλησης σε εξειδικευμένο προσωπικό.Στη Βιοιατρική, οι άνθρωποί μας είναι η «καρδιά» του οργανισμού μας, υποστηρίζοντας το όραμά μας για φροντίδα και βελτίωση της ποιότητας ζωής των ανθρώπων. Με τις αξίες μας - Ενσυναίσθηση, Αριστεία, Όραμα & Υπευθυνότητα, δημιουργούμε ένα περιβάλλον που προάγει τη διαφορετικότητα και την συμπερίληψη και αναπτύσσει τις ικανότητες του προσωπικού μας.Αυτή τη στιγμή αναζητούμε έναν IT Service Desk – End User Support EngineerΟ ρόλος αναφέρεται στον IT Service Desk Supervisor.Σκοπός ΘέσηςΠαροχή υποστήριξης στους τελικούς χρήστες, εξασφαλίζοντας την ομαλή λειτουργία των τεχνολογικών υποδομών και την επίλυση τεχνικών προβλημάτων.Κύρια Καθήκοντα/ΑρμοδιότητεςΛήψη & Διαχείριση αιτημάτων υποστήριξης χρηστών.Τηλεφωνική & remote υποστήριξη σε IT & τηλεπικοινωνιακό εξοπλισμό.Επίλυση προβλημάτων σε Windows 10, Office 365, εφαρμογές, ios/android, κ.λ.π.
Optasia is a pioneering B2B2X financial technology platform that specializes in scoring, financial decision-making, disbursement, and collection services. Our mission is to promote financial inclusion globally and transform the financial landscape.We are on the lookout for a dynamic and results-oriented Internal Audit Specialist who is energized by a fast-paced and empowering environment. This role is perfect for individuals who excel in teamwork and wish to contribute to an innovative fintech organization. Candidates should possess a solid technology and IT background with 4 to 6 years of experience in internal audit, IT audit, or technology risk management.The successful candidate will join our Risk, Compliance, and Assurance team, reporting directly to the Head of Internal Audit. You will play a critical role in assessing and enhancing the effectiveness of our internal controls, risk management practices, and various business and governance processes. Your focus will be on IT General Controls, technology platforms, integrations, IT systems lifecycle, AI/ML models, cloud infrastructure, data governance, and information security.The ideal candidate will showcase strong analytical and communication skills, capable of translating audit findings into clear, actionable insights that drive business value. Collaboration with cross-functional teams, including engineering, product, operations, compliance, and finance, will be essential to help us scale securely while upholding robust control frameworks and operational discipline.Key Responsibilities:Plan, execute, and deliver risk-based internal audits to assess the design and operational effectiveness of internal controls across operations, systems, and business processes.Draft comprehensive reports and communicate audit findings, providing actionable insights and recommendations to management.Collaborate with technology, product, risk, and compliance teams to understand systems, processes, and emerging risks.Track the implementation of audit recommendations.Assist in developing the annual audit plan.Foster a culture of accountability and strong internal controls.Contribute to enhancing automation and data-driven methodologies within the audit function.
Join our dynamic team at METRO AEBE, one of Greece's leading employers with over 11,300 dedicated professionals. Our IT Helpdesk Department, under the direction of the General Director of Organization and IT, is on the lookout for: IT Support Engineer - Store Network Assistance. In this role, you will be instrumental in delivering technical support to our extensive store network.Your daily responsibilities will include:Providing end-user technical support through phone, ticketing systems, and email communications.Diagnosing and resolving hardware, software, and network issues across various devices (PCs, printers, tablets, POS systems, scanners, etc.).Installing and configuring software applications to ensure optimal performance.Monitoring and managing local network connections, including LAN, switches, and Wi-Fi.Conducting routine diagnostic checks to uphold system integrity.Documenting, tracking, and resolving all support requests promptly.Contributing to our knowledge base and creating user manuals to enhance operational efficiency.Collaborating with other IT departments to refine systems, tools, and processes.Working on a weekly shift basis (morning, afternoon, and Saturdays).
D-ploy is a leading IT and engineering solutions provider operating across the EMEA region, with a presence in countries such as Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We pride ourselves on delivering cutting-edge IT services and solutions to our esteemed clients, emphasizing reliability, efficiency, and long-term partnerships that drive IT productivity and enhance business value.We are currently seeking an experienced IT Onsite Support Engineer to provide exceptional support to end-users in a professional and regulated environment in Athens.Key ResponsibilitiesDeliver first and second-level IT support (covering hardware, software, mobile devices, and peripherals).Serve as the primary onsite contact for IT-related issues faced by end-users.Troubleshoot incidents and service requests using our ticketing system (ServiceNow).Provide timely and professional user support, both desk-side and remotely.Accurately document all actions and resolutions within the ticketing system.Facilitate IT onboarding for new employees, including equipment setup and user guidance.Contribute to knowledge base documentation and support continuous service improvement initiatives.
Join Our TeamOpenBet stands at the forefront of global betting and gaming entertainment, collaborating with over 200 partners to deliver unforgettable winning experiences to millions worldwide. Whether it's processing bets during monumental events like the FIFA World Cup and Super Bowl or innovating next-generation products like BetBuilder, we are committed to continuously enhancing the player experience with top-tier content, state-of-the-art technology, and advanced player protection measures.With a legacy spanning over 25 years, our unparalleled platform has supported the most renowned betting brands, guaranteeing peak performance with 100% uptime, exceptional scalability, and rapid processing. Boasting 85 licenses and a robust client base of 20 World Lottery Association operators, our team of more than 1,200 professionals across 14 countries is at the heart of the industry. Elevate your career with OpenBet and become part of a global team that is shaping the future of betting entertainment.Your RoleWe are seeking an enthusiastic Operations Support Engineer to join our dynamic team. In this pivotal role, you will support, debug, and enhance the performance and functionality of our applications and systems operating in high-availability production environments. Your contributions will be vital as you work with our products and advance your career.Key ResponsibilitiesTake ownership of investigating various production issues at both application and database levels.Develop robust, well-structured solutions to production problems.Communicate investigation statuses effectively to the customer.Deploy fixes to production environments.Escalate issues to senior team members as needed.Assist in creating and maintaining support documentation, including FAQs, knowledge base articles, and troubleshooting guides.Participate in a rotational schedule that includes weekend and holiday work.Your ProfileIf you are the ideal candidate for the Operations Support Engineer position, you will possess:A Bachelor's degree in a relevant scientific discipline, preferably in computer science, engineering, or information systems from a reputable university.2-3 years of experience in an application support role, demonstrating a strong record in technical investigation and problem-solving.Hands-on experience with at least one major programming language (Java, J2EE, C, C++, Python, PHP, etc.) and SQL.Solid understanding of programming fundamentals (data structures, algorithms).Strong analytical and problem-solving capabilities.Excellent verbal and written communication skills.A quick-learning ability to adapt to new technologies, work independently, and manage workload effectively.
Optasia is an advanced B2B2X financial technology platform dedicated to enhancing scoring, financial decision-making, disbursement, and collection processes. Our mission is to drive financial inclusion globally, as we are transforming the financial landscape.We are in search of passionate and dynamic professionals with a results-oriented mindset to join our innovative team. As the Director of Quantitative Risk Management, you will lead a team of 50 dedicated members focused on optimizing Credit Risk. Your primary responsibility will involve researching, developing, implementing, and managing a framework for quantifying model and market risk. The ideal candidate will be self-motivated, thrive in fast-paced environments, and possess strong interpersonal skills for effective collaboration with Credit Traders and Quantitative Risk Data Scientists.Key Responsibilities:Oversee the measurement, monitoring, and control of credit risk.Develop a robust framework for risk model validation and strategy assessment.Review and validate the accuracy and suitability of existing and new risk models.Assess and validate credit risk policies.Design and define comprehensive credit risk management reports.Provide expert guidance to risk stakeholders regarding risk-taking practices.Support and validate risk optimization systems.Conduct detailed analysis and documentation of methodologies, techniques, and findings.Engage in cutting-edge research for risk quantification and model validation.
Optasia is a cutting-edge B2B2X financial technology platform that encompasses scoring, financial decision-making, disbursement, and collection services. Our adaptable AI platform fosters financial inclusion, facilitates responsible financing decisions, and enhances customer experiences across 39 countries, supported by 7 regional offices.We are on the lookout for dynamic and driven professionals who possess a proactive attitude and a results-oriented mindset. Join our innovative team to deliver exceptional solutions in an exciting and collaborative environment.Your Responsibilities:Conduct market research and identify distribution partners across Africa.Uncover underserved market segments.Identify new asset classes.Examine regulatory and market shifts.Analyze competitors to identify product gaps.Define and prioritize product features.Manage product backlog effectively.Oversee the prioritization of customer requests (CR).Support the initial rollout and integration of new products.Create comprehensive use cases and business requirements.Perform feasibility studies and draft business plans.Lead product design, development, and release processes.Coordinate the collection and prioritization of product functionality requests.Monitor developments in the fintech credit space.Evaluate new credit product propositions.Assess distribution partners and tailor products to meet their needs.Prepare detailed business requirements and product specifications.Define go-to-market (GTM) strategies.Draft user manuals and sales support documentation.Collaborate with legal teams on contract templates.Engage with various stakeholders to piece together product elements.Train commercial and operations teams on new products and distribution partners.Monitor and optimize new products and partnerships during the first year of operations.
Optasia is a B2B2X financial technology platform focused on scoring, financial decision-making, disbursement, and collection. The company’s mission centers on advancing financial inclusion worldwide and reshaping the financial sector through a distinct approach. Role Overview The Quantitative Risk Data Scientist will join the Credit Portfolio Optimization team in Athens. This position sits at the intersection of risk management, research, and technology, contributing to algorithmic trading and portfolio optimization projects. The role involves working alongside traders, big data experts, and machine learning engineers to support real-time decision-making and maintain strong system performance. What You Will Do Design and implement algorithmic solutions to maximize revenue through detailed credit risk analysis. Extract actionable insights on credit risk using advanced big data analytics. Develop tools and procedures for portfolio risk assessment to monitor and manage credit risk effectively. Conduct thorough risk analyses of microloans and other financial products, refining risk models to improve decision quality. Identify and evaluate credit risk factors by applying advanced computational techniques to large datasets. Build predictive models using statistical and machine learning methods to strengthen risk management strategies. Collaborate closely with data scientists and machine learning engineers. Continuously update risk assessment methods in response to changing market conditions. What We Look For Bachelor’s or Master’s degree in Data Science, Statistics, Finance, Mathematics, or a related discipline. 2-5 years of experience in quantitative risk analysis, preferably within financial services. Demonstrated skill in developing and applying algorithmic models for revenue and risk optimization. Strong background in statistical modeling and experience with machine learning models. Proficiency in Python or R, and hands-on experience with big data risk analytics. Track record of designing and deploying portfolio risk assessment tools. Excellent problem-solving skills and attention to detail when working with complex datasets. Key Attributes Sound judgment and strong analytical thinking. Self-driven, resourceful, and comfortable working independently.
G4S Telematix, a proud member of the Global G4S & Allied Universal Group, stands as a leading name in integrated security solutions, boasting over 20 years of expertise in providing comprehensive Monitoring & Response services to enhance your mobility.Our innovative offerings seamlessly integrate advanced tracking and sensing technologies with a cutting-edge software platform and round-the-clock Secure Operations Center. This unique combination enables us to deliver unparalleled monitoring, management, and response services across the Logistics, Automotive, and People Safety sectors.L3 Application Support EngineerReporting to: Head of TechnologyLocation: Metamorfosis, AthensWe are on the lookout for a dedicated and skilled L3 Application Support Engineer to join our dynamic Technology team. This pivotal role involves the development and support of both internal and client-facing software applications, ensuring top-notch design, quality, and reliability through meticulous QA, testing, and assessment processes.Key Responsibilities & Accountabilities● Act as the primary Technical Subject Matter Expert (SME) for IoT Application Solutions, contributing significantly to solution design and offerings.● Take full accountability for software service requests, conducting root-cause analysis and implementing direct, code-level solutions to address system issues.● Manage L2 and L3 software support requests, coordinating with vendors to resolve issues promptly and effectively.● Organize and facilitate User Operational Testing (UOT) phases, collaborating with key stakeholders to ensure system integrity, performance, and operational readiness before production release.● Create and maintain comprehensive technical documentation, detailing system architectures, API endpoint specifications, and operational workflows for all newly developed and modified solutions.
Join INTRALOT as an Application Support EngineerYour Role: As an Application Support Engineer, you will play a vital role in maintaining the smooth functioning of our applications. Your responsibilities include:Monitoring and addressing production issues at the 2nd level within specified timelines.Quickly initiating a 'Problem' report when the root cause of an incident is not identified.Performing in-depth troubleshooting for incidents and problems in production.Taking ownership of problem tracking and monitoring with a goal to improve processes for recurring issues.Reproducing incidents and confirming fixes through comprehensive regression testing.Contributing to root cause analysis initiatives to avert future outages or quality challenges.This role requires flexibility, as it may involve shift work and occasional international travel to serve our global clientele.
G4S Telematix, part of the renowned Global G4S & Allied Universal Group, stands as a leader in integrated security solutions, boasting over 20 years of expertise in delivering exceptional Monitoring & Response services tailored to secure your mobility.Our innovative solutions merge cutting-edge tracking and sensing technologies with an advanced software platform, all supported by our 24/7 Secure Operations Center. We provide comprehensive monitoring, management, and response services across the Logistics, Automotive, and People Safety sectors.Position: Level 3 Application Support EngineerReporting to: Head of TechnologyLocation: Metamorfosis, AthensWe are on the lookout for an enthusiastic and skilled Level 3 Application Support Engineer to become a vital part of our Technology team. In this dynamic role, you will be pivotal in developing and supporting both internal and client-facing software applications. Your focus will be to uphold the design, quality, and reliability of our solutions through meticulous QA, testing, and assessment procedures.
Join INTRALOT as an Application Support EngineerYour Role: As an Application Support Engineer, you will play a crucial role in maintaining smooth operations by:Monitoring and addressing open production issues at the second level within specified timeframes.Immediately initiating a "Problem" report when the root cause of an incident is not identified.Performing advanced troubleshooting for production incidents and issues.Taking ownership of problem monitoring and tracking, emphasizing process improvement for recurring issues.Reproducing incidents and validating fixes through regression testing.Contributing to root cause analysis initiatives to prevent future outages or quality problems.Flexibility is essential as this position may involve shift work and occasional international travel due to our global clientele.
Optasia is a leading B2B2X financial technology platform dedicated to enhancing scoring, financial decision-making, disbursement, and collection processes. Our mission is to drive financial inclusion for everyone, and we are passionate about transforming the financial landscape.We are on the lookout for dynamic and motivated professionals who are results-oriented and possess a proactive mindset. Join a team of like-minded individuals who are innovating solutions in an exciting work environment. As a Senior Quantitative Risk Data Scientist, you will play a crucial role in Optasia's algorithmic trading and portfolio optimization unit. As part of the Credit Portfolio Optimization team, you will merge your expertise in risk management, research, and technology to implement trading strategies across various projects. You will utilize your insights and knowledge to make real-time critical decisions while collaborating with experienced traders, big data specialists, and machine learning engineers to optimize system performance.Your ResponsibilitiesDevelop and implement algorithmic solutions aimed at optimizing revenues through credit risk analysis.Generate credit-risk insights using advanced big data analytics.Create and execute portfolio risk assessment tools and procedures to effectively monitor and manage credit risk.Conduct in-depth risk analysis on microloans and other financial products, refining risk models to enhance decision-making processes.Identify and assess credit risk factors using sophisticated computational techniques on extensive datasets.Build predictive models, employing both statistical and machine learning methods, to bolster risk management strategies.Work collaboratively with fellow data scientists and machine learning engineers.Continuously enhance and refine risk assessment methodologies to keep pace with evolving market conditions.Mentor junior and mid-level quantitative analysts, fostering an environment of collaboration and knowledge sharing.Stay informed about industry trends, emerging technologies, and evolving methodologies to maintain best-in-class risk management practices.
Join the innovative team at Mercier Consultancy as a Portuguese-Speaking Customer Support Representative in our Mobile Banking Services Department! In this pivotal role, you will provide assistance to our Portuguese-speaking clientele, addressing their mobile banking inquiries and ensuring a seamless experience with our services. Your primary goal will be to deliver precise information and effective solutions to elevate customer satisfaction.This role is ideal for individuals who are enthusiastic about mobile banking technology and committed to offering exceptional customer service. You will collaborate with a skilled team to meet client needs and contribute to an outstanding banking experience. If you possess outstanding communication skills and a customer-centric approach, we invite you to apply!
Become a Key Player as a Senior Application Support Engineer at INTRALOTYour Mission:As a Senior Application Support Engineer, you will be instrumental in ensuring our applications run smoothly and reliably. You will tackle complex production challenges, contribute to system enhancements, and guide junior engineers. Your key responsibilities include:Diagnosing and resolving production incidents at the 2nd level within established SLAs.Conducting root cause analyses (RCA) to identify and address recurring issues.Improving and optimizing our existing monitoring and alerting systems, including Nagios, Grafana, and NewRelic.Partnering with cross-functional teams (Development, DevOps, and QA) to enhance system stability.Reproducing incidents in testing environments and validating solutions prior to deployment.Managing problem tracking and resolution to facilitate continuous service improvements.Offering mentorship and technical assistance to junior team members.
Elevate Your Career with INTRALOT as a Senior Application Support EngineerRole Overview:As a Senior Application Support Engineer, you will be instrumental in maintaining the reliability and seamless functionality of our applications. Your expertise will be crucial in addressing intricate production challenges, driving system enhancements, and guiding junior team members.Diagnosing and resolving production incidents at the 2nd level, adhering to agreed Service Level Agreements (SLAs).Conducting root cause analysis (RCA) to pinpoint and alleviate recurring issues.Improving and refining existing monitoring and alerting systems, utilizing tools such as Nagios, Grafana, and NewRelic.Collaborating with cross-functional teams (Development, DevOps, and QA) to enhance system stability.Simulating incidents in test environments and confirming fixes prior to deployment.Managing problem tracking and resolution, ensuring ongoing service improvement.Providing mentorship and technical support to junior team members.
Mellon Group of Companies stands as a prominent multinational entity with over 9,000 employees across 14 countries, headquartered in the vibrant city of Athens, Greece. Founded in 1994, Mellon Technologies, our flagship company, delivers tailored technology solutions, contact center services, and business process outsourcing to meet the demands of financial institutions and organizations engaged in significant consumer transactions, including Retail Banks, Public Utilities, Telecommunications Providers, and major Private Companies.Embark on an exciting journey with us and ignite your career in technology!We are on the lookout for enthusiastic students eager to complete their internship within our FinTech Development Training Program at Mellon Technologies, filling various roles:Junior Software DevelopersAndroid DevelopersC/C++ Embedded DevelopersC# .NET DevelopersPython EngineersSecurity EngineersQA EngineersIf technology and programming fuel your passion, this is your chance to acquire practical experience by engaging in real-world projects, significantly enhancing your portfolio and technical skills in the realm of Software Development and FinTech applications!What You Can ExpectAn intensive 2-month training program crafted to hone your programming skills and knowledge of FinTech methodologies.Hands-on work on real-world projects, enriching your portfolio while deepening your expertise in the FinTech domain.Specialization options: C# & .NET Development or Java & Android Development.No prior experience required – we prioritize passion and motivation!A unique chance to learn from industry veterans at Mellon Technologies, acquiring practical skills that will steer your career in the tech sector.Successful interns may have the opportunity for continued collaboration within the company.
Why Join UsAt GRNET S.A., we are dedicated to enhancing Internet connectivity and providing high-quality e-Infrastructures and advanced services to the Greek Educational, Academic, and Research communities. Our mission is to bridge the digital divide while ensuring equal participation for all members in the global Society of Knowledge. Our services span across various sectors including Education, Research, Health, and Culture.In 2026, GRNET will proudly host the DAEDALUS supercomputer, poised to be among the top supercomputers in Europe. This state-of-the-art facility will cater to the unique demands of the Greek AI factory - Pharos, particularly for AI workflows. Built on HPE’s NVIDIA GH200 architecture, DAEDALUS is designed to deliver approximately 89 petaflops of sustained performance (115 petaflops peak) for traditional HPC, AI, and Big Data workloads, supported by 1 PB of high-performance NVMe and 10 PB of usable storage.As a Distributed AI Support Engineer, your role will be pivotal in assisting researchers, startups, and industry teams in transforming this cutting-edge infrastructure into tangible AI innovations. You will collaborate with leading European universities, supercomputing centers, and industrial partners within the broader EuroHPC ecosystem. While familiarity with all the technologies mentioned is not necessary, a strong foundation in AI and Python programming, along with a willingness to learn, is essential.
We are excited to represent our client, a leading global search engine company, in the search for a Slovenian-speaking Customer Support Search Engine Consultant based in Athens. This is a fantastic opportunity to elevate your career while working in a vibrant and multicultural team environment.In this role, you will leverage your exceptional communication skills alongside your technical expertise. Your daily responsibilities will include:Engaging with customers through various communication channels.Diagnosing and resolving technical issues with your analytical problem-solving abilities.Monitoring and managing case progress to ensure timely resolutions.Establishing and nurturing professional relationships with partners and stakeholders.Keeping key stakeholders informed about the status of their inquiries.Documenting cases in internal systems while staying informed about client products and services.
gek-terna is seeking an ICT Help Desk Support Engineer in Athens, Attica. This position centers on supporting users and maintaining reliable IT systems throughout the organization. Main responsibilities Troubleshoot technical issues related to hardware and software. Assist users with IT inquiries and requests. Help ensure the smooth operation of company IT s…
Με πάνω από 40 χρόνια επιτυχούς πορείας στον τομέα της υγείας, ο Όμιλος εταιρειών Βιοιατρική είναι ο κορυφαίος πάροχος υπηρεσιών Πρωτοβάθμιας Φροντίδας στην Ελλάδα. Δεσμευόμαστε στην ιατρική και ψηφιακή τεχνολογία, προωθώντας την υγεία και την επιστήμη, προσφέροντας παράλληλα ευκαιρίες απασχόλησης σε εξειδικευμένο προσωπικό.Στη Βιοιατρική, οι άνθρωποί μας είναι η «καρδιά» του οργανισμού μας, υποστηρίζοντας το όραμά μας για φροντίδα και βελτίωση της ποιότητας ζωής των ανθρώπων. Με τις αξίες μας - Ενσυναίσθηση, Αριστεία, Όραμα & Υπευθυνότητα, δημιουργούμε ένα περιβάλλον που προάγει τη διαφορετικότητα και την συμπερίληψη και αναπτύσσει τις ικανότητες του προσωπικού μας.Αυτή τη στιγμή αναζητούμε έναν IT Service Desk – End User Support EngineerΟ ρόλος αναφέρεται στον IT Service Desk Supervisor.Σκοπός ΘέσηςΠαροχή υποστήριξης στους τελικούς χρήστες, εξασφαλίζοντας την ομαλή λειτουργία των τεχνολογικών υποδομών και την επίλυση τεχνικών προβλημάτων.Κύρια Καθήκοντα/ΑρμοδιότητεςΛήψη & Διαχείριση αιτημάτων υποστήριξης χρηστών.Τηλεφωνική & remote υποστήριξη σε IT & τηλεπικοινωνιακό εξοπλισμό.Επίλυση προβλημάτων σε Windows 10, Office 365, εφαρμογές, ios/android, κ.λ.π.
Optasia is a pioneering B2B2X financial technology platform that specializes in scoring, financial decision-making, disbursement, and collection services. Our mission is to promote financial inclusion globally and transform the financial landscape.We are on the lookout for a dynamic and results-oriented Internal Audit Specialist who is energized by a fast-paced and empowering environment. This role is perfect for individuals who excel in teamwork and wish to contribute to an innovative fintech organization. Candidates should possess a solid technology and IT background with 4 to 6 years of experience in internal audit, IT audit, or technology risk management.The successful candidate will join our Risk, Compliance, and Assurance team, reporting directly to the Head of Internal Audit. You will play a critical role in assessing and enhancing the effectiveness of our internal controls, risk management practices, and various business and governance processes. Your focus will be on IT General Controls, technology platforms, integrations, IT systems lifecycle, AI/ML models, cloud infrastructure, data governance, and information security.The ideal candidate will showcase strong analytical and communication skills, capable of translating audit findings into clear, actionable insights that drive business value. Collaboration with cross-functional teams, including engineering, product, operations, compliance, and finance, will be essential to help us scale securely while upholding robust control frameworks and operational discipline.Key Responsibilities:Plan, execute, and deliver risk-based internal audits to assess the design and operational effectiveness of internal controls across operations, systems, and business processes.Draft comprehensive reports and communicate audit findings, providing actionable insights and recommendations to management.Collaborate with technology, product, risk, and compliance teams to understand systems, processes, and emerging risks.Track the implementation of audit recommendations.Assist in developing the annual audit plan.Foster a culture of accountability and strong internal controls.Contribute to enhancing automation and data-driven methodologies within the audit function.
Join our dynamic team at METRO AEBE, one of Greece's leading employers with over 11,300 dedicated professionals. Our IT Helpdesk Department, under the direction of the General Director of Organization and IT, is on the lookout for: IT Support Engineer - Store Network Assistance. In this role, you will be instrumental in delivering technical support to our extensive store network.Your daily responsibilities will include:Providing end-user technical support through phone, ticketing systems, and email communications.Diagnosing and resolving hardware, software, and network issues across various devices (PCs, printers, tablets, POS systems, scanners, etc.).Installing and configuring software applications to ensure optimal performance.Monitoring and managing local network connections, including LAN, switches, and Wi-Fi.Conducting routine diagnostic checks to uphold system integrity.Documenting, tracking, and resolving all support requests promptly.Contributing to our knowledge base and creating user manuals to enhance operational efficiency.Collaborating with other IT departments to refine systems, tools, and processes.Working on a weekly shift basis (morning, afternoon, and Saturdays).
D-ploy is a leading IT and engineering solutions provider operating across the EMEA region, with a presence in countries such as Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We pride ourselves on delivering cutting-edge IT services and solutions to our esteemed clients, emphasizing reliability, efficiency, and long-term partnerships that drive IT productivity and enhance business value.We are currently seeking an experienced IT Onsite Support Engineer to provide exceptional support to end-users in a professional and regulated environment in Athens.Key ResponsibilitiesDeliver first and second-level IT support (covering hardware, software, mobile devices, and peripherals).Serve as the primary onsite contact for IT-related issues faced by end-users.Troubleshoot incidents and service requests using our ticketing system (ServiceNow).Provide timely and professional user support, both desk-side and remotely.Accurately document all actions and resolutions within the ticketing system.Facilitate IT onboarding for new employees, including equipment setup and user guidance.Contribute to knowledge base documentation and support continuous service improvement initiatives.
Join Our TeamOpenBet stands at the forefront of global betting and gaming entertainment, collaborating with over 200 partners to deliver unforgettable winning experiences to millions worldwide. Whether it's processing bets during monumental events like the FIFA World Cup and Super Bowl or innovating next-generation products like BetBuilder, we are committed to continuously enhancing the player experience with top-tier content, state-of-the-art technology, and advanced player protection measures.With a legacy spanning over 25 years, our unparalleled platform has supported the most renowned betting brands, guaranteeing peak performance with 100% uptime, exceptional scalability, and rapid processing. Boasting 85 licenses and a robust client base of 20 World Lottery Association operators, our team of more than 1,200 professionals across 14 countries is at the heart of the industry. Elevate your career with OpenBet and become part of a global team that is shaping the future of betting entertainment.Your RoleWe are seeking an enthusiastic Operations Support Engineer to join our dynamic team. In this pivotal role, you will support, debug, and enhance the performance and functionality of our applications and systems operating in high-availability production environments. Your contributions will be vital as you work with our products and advance your career.Key ResponsibilitiesTake ownership of investigating various production issues at both application and database levels.Develop robust, well-structured solutions to production problems.Communicate investigation statuses effectively to the customer.Deploy fixes to production environments.Escalate issues to senior team members as needed.Assist in creating and maintaining support documentation, including FAQs, knowledge base articles, and troubleshooting guides.Participate in a rotational schedule that includes weekend and holiday work.Your ProfileIf you are the ideal candidate for the Operations Support Engineer position, you will possess:A Bachelor's degree in a relevant scientific discipline, preferably in computer science, engineering, or information systems from a reputable university.2-3 years of experience in an application support role, demonstrating a strong record in technical investigation and problem-solving.Hands-on experience with at least one major programming language (Java, J2EE, C, C++, Python, PHP, etc.) and SQL.Solid understanding of programming fundamentals (data structures, algorithms).Strong analytical and problem-solving capabilities.Excellent verbal and written communication skills.A quick-learning ability to adapt to new technologies, work independently, and manage workload effectively.
Optasia is an advanced B2B2X financial technology platform dedicated to enhancing scoring, financial decision-making, disbursement, and collection processes. Our mission is to drive financial inclusion globally, as we are transforming the financial landscape.We are in search of passionate and dynamic professionals with a results-oriented mindset to join our innovative team. As the Director of Quantitative Risk Management, you will lead a team of 50 dedicated members focused on optimizing Credit Risk. Your primary responsibility will involve researching, developing, implementing, and managing a framework for quantifying model and market risk. The ideal candidate will be self-motivated, thrive in fast-paced environments, and possess strong interpersonal skills for effective collaboration with Credit Traders and Quantitative Risk Data Scientists.Key Responsibilities:Oversee the measurement, monitoring, and control of credit risk.Develop a robust framework for risk model validation and strategy assessment.Review and validate the accuracy and suitability of existing and new risk models.Assess and validate credit risk policies.Design and define comprehensive credit risk management reports.Provide expert guidance to risk stakeholders regarding risk-taking practices.Support and validate risk optimization systems.Conduct detailed analysis and documentation of methodologies, techniques, and findings.Engage in cutting-edge research for risk quantification and model validation.
Optasia is a cutting-edge B2B2X financial technology platform that encompasses scoring, financial decision-making, disbursement, and collection services. Our adaptable AI platform fosters financial inclusion, facilitates responsible financing decisions, and enhances customer experiences across 39 countries, supported by 7 regional offices.We are on the lookout for dynamic and driven professionals who possess a proactive attitude and a results-oriented mindset. Join our innovative team to deliver exceptional solutions in an exciting and collaborative environment.Your Responsibilities:Conduct market research and identify distribution partners across Africa.Uncover underserved market segments.Identify new asset classes.Examine regulatory and market shifts.Analyze competitors to identify product gaps.Define and prioritize product features.Manage product backlog effectively.Oversee the prioritization of customer requests (CR).Support the initial rollout and integration of new products.Create comprehensive use cases and business requirements.Perform feasibility studies and draft business plans.Lead product design, development, and release processes.Coordinate the collection and prioritization of product functionality requests.Monitor developments in the fintech credit space.Evaluate new credit product propositions.Assess distribution partners and tailor products to meet their needs.Prepare detailed business requirements and product specifications.Define go-to-market (GTM) strategies.Draft user manuals and sales support documentation.Collaborate with legal teams on contract templates.Engage with various stakeholders to piece together product elements.Train commercial and operations teams on new products and distribution partners.Monitor and optimize new products and partnerships during the first year of operations.
Optasia is a B2B2X financial technology platform focused on scoring, financial decision-making, disbursement, and collection. The company’s mission centers on advancing financial inclusion worldwide and reshaping the financial sector through a distinct approach. Role Overview The Quantitative Risk Data Scientist will join the Credit Portfolio Optimization team in Athens. This position sits at the intersection of risk management, research, and technology, contributing to algorithmic trading and portfolio optimization projects. The role involves working alongside traders, big data experts, and machine learning engineers to support real-time decision-making and maintain strong system performance. What You Will Do Design and implement algorithmic solutions to maximize revenue through detailed credit risk analysis. Extract actionable insights on credit risk using advanced big data analytics. Develop tools and procedures for portfolio risk assessment to monitor and manage credit risk effectively. Conduct thorough risk analyses of microloans and other financial products, refining risk models to improve decision quality. Identify and evaluate credit risk factors by applying advanced computational techniques to large datasets. Build predictive models using statistical and machine learning methods to strengthen risk management strategies. Collaborate closely with data scientists and machine learning engineers. Continuously update risk assessment methods in response to changing market conditions. What We Look For Bachelor’s or Master’s degree in Data Science, Statistics, Finance, Mathematics, or a related discipline. 2-5 years of experience in quantitative risk analysis, preferably within financial services. Demonstrated skill in developing and applying algorithmic models for revenue and risk optimization. Strong background in statistical modeling and experience with machine learning models. Proficiency in Python or R, and hands-on experience with big data risk analytics. Track record of designing and deploying portfolio risk assessment tools. Excellent problem-solving skills and attention to detail when working with complex datasets. Key Attributes Sound judgment and strong analytical thinking. Self-driven, resourceful, and comfortable working independently.
G4S Telematix, a proud member of the Global G4S & Allied Universal Group, stands as a leading name in integrated security solutions, boasting over 20 years of expertise in providing comprehensive Monitoring & Response services to enhance your mobility.Our innovative offerings seamlessly integrate advanced tracking and sensing technologies with a cutting-edge software platform and round-the-clock Secure Operations Center. This unique combination enables us to deliver unparalleled monitoring, management, and response services across the Logistics, Automotive, and People Safety sectors.L3 Application Support EngineerReporting to: Head of TechnologyLocation: Metamorfosis, AthensWe are on the lookout for a dedicated and skilled L3 Application Support Engineer to join our dynamic Technology team. This pivotal role involves the development and support of both internal and client-facing software applications, ensuring top-notch design, quality, and reliability through meticulous QA, testing, and assessment processes.Key Responsibilities & Accountabilities● Act as the primary Technical Subject Matter Expert (SME) for IoT Application Solutions, contributing significantly to solution design and offerings.● Take full accountability for software service requests, conducting root-cause analysis and implementing direct, code-level solutions to address system issues.● Manage L2 and L3 software support requests, coordinating with vendors to resolve issues promptly and effectively.● Organize and facilitate User Operational Testing (UOT) phases, collaborating with key stakeholders to ensure system integrity, performance, and operational readiness before production release.● Create and maintain comprehensive technical documentation, detailing system architectures, API endpoint specifications, and operational workflows for all newly developed and modified solutions.
Join INTRALOT as an Application Support EngineerYour Role: As an Application Support Engineer, you will play a vital role in maintaining the smooth functioning of our applications. Your responsibilities include:Monitoring and addressing production issues at the 2nd level within specified timelines.Quickly initiating a 'Problem' report when the root cause of an incident is not identified.Performing in-depth troubleshooting for incidents and problems in production.Taking ownership of problem tracking and monitoring with a goal to improve processes for recurring issues.Reproducing incidents and confirming fixes through comprehensive regression testing.Contributing to root cause analysis initiatives to avert future outages or quality challenges.This role requires flexibility, as it may involve shift work and occasional international travel to serve our global clientele.
G4S Telematix, part of the renowned Global G4S & Allied Universal Group, stands as a leader in integrated security solutions, boasting over 20 years of expertise in delivering exceptional Monitoring & Response services tailored to secure your mobility.Our innovative solutions merge cutting-edge tracking and sensing technologies with an advanced software platform, all supported by our 24/7 Secure Operations Center. We provide comprehensive monitoring, management, and response services across the Logistics, Automotive, and People Safety sectors.Position: Level 3 Application Support EngineerReporting to: Head of TechnologyLocation: Metamorfosis, AthensWe are on the lookout for an enthusiastic and skilled Level 3 Application Support Engineer to become a vital part of our Technology team. In this dynamic role, you will be pivotal in developing and supporting both internal and client-facing software applications. Your focus will be to uphold the design, quality, and reliability of our solutions through meticulous QA, testing, and assessment procedures.
Join INTRALOT as an Application Support EngineerYour Role: As an Application Support Engineer, you will play a crucial role in maintaining smooth operations by:Monitoring and addressing open production issues at the second level within specified timeframes.Immediately initiating a "Problem" report when the root cause of an incident is not identified.Performing advanced troubleshooting for production incidents and issues.Taking ownership of problem monitoring and tracking, emphasizing process improvement for recurring issues.Reproducing incidents and validating fixes through regression testing.Contributing to root cause analysis initiatives to prevent future outages or quality problems.Flexibility is essential as this position may involve shift work and occasional international travel due to our global clientele.
Optasia is a leading B2B2X financial technology platform dedicated to enhancing scoring, financial decision-making, disbursement, and collection processes. Our mission is to drive financial inclusion for everyone, and we are passionate about transforming the financial landscape.We are on the lookout for dynamic and motivated professionals who are results-oriented and possess a proactive mindset. Join a team of like-minded individuals who are innovating solutions in an exciting work environment. As a Senior Quantitative Risk Data Scientist, you will play a crucial role in Optasia's algorithmic trading and portfolio optimization unit. As part of the Credit Portfolio Optimization team, you will merge your expertise in risk management, research, and technology to implement trading strategies across various projects. You will utilize your insights and knowledge to make real-time critical decisions while collaborating with experienced traders, big data specialists, and machine learning engineers to optimize system performance.Your ResponsibilitiesDevelop and implement algorithmic solutions aimed at optimizing revenues through credit risk analysis.Generate credit-risk insights using advanced big data analytics.Create and execute portfolio risk assessment tools and procedures to effectively monitor and manage credit risk.Conduct in-depth risk analysis on microloans and other financial products, refining risk models to enhance decision-making processes.Identify and assess credit risk factors using sophisticated computational techniques on extensive datasets.Build predictive models, employing both statistical and machine learning methods, to bolster risk management strategies.Work collaboratively with fellow data scientists and machine learning engineers.Continuously enhance and refine risk assessment methodologies to keep pace with evolving market conditions.Mentor junior and mid-level quantitative analysts, fostering an environment of collaboration and knowledge sharing.Stay informed about industry trends, emerging technologies, and evolving methodologies to maintain best-in-class risk management practices.
Join the innovative team at Mercier Consultancy as a Portuguese-Speaking Customer Support Representative in our Mobile Banking Services Department! In this pivotal role, you will provide assistance to our Portuguese-speaking clientele, addressing their mobile banking inquiries and ensuring a seamless experience with our services. Your primary goal will be to deliver precise information and effective solutions to elevate customer satisfaction.This role is ideal for individuals who are enthusiastic about mobile banking technology and committed to offering exceptional customer service. You will collaborate with a skilled team to meet client needs and contribute to an outstanding banking experience. If you possess outstanding communication skills and a customer-centric approach, we invite you to apply!
Become a Key Player as a Senior Application Support Engineer at INTRALOTYour Mission:As a Senior Application Support Engineer, you will be instrumental in ensuring our applications run smoothly and reliably. You will tackle complex production challenges, contribute to system enhancements, and guide junior engineers. Your key responsibilities include:Diagnosing and resolving production incidents at the 2nd level within established SLAs.Conducting root cause analyses (RCA) to identify and address recurring issues.Improving and optimizing our existing monitoring and alerting systems, including Nagios, Grafana, and NewRelic.Partnering with cross-functional teams (Development, DevOps, and QA) to enhance system stability.Reproducing incidents in testing environments and validating solutions prior to deployment.Managing problem tracking and resolution to facilitate continuous service improvements.Offering mentorship and technical assistance to junior team members.
Elevate Your Career with INTRALOT as a Senior Application Support EngineerRole Overview:As a Senior Application Support Engineer, you will be instrumental in maintaining the reliability and seamless functionality of our applications. Your expertise will be crucial in addressing intricate production challenges, driving system enhancements, and guiding junior team members.Diagnosing and resolving production incidents at the 2nd level, adhering to agreed Service Level Agreements (SLAs).Conducting root cause analysis (RCA) to pinpoint and alleviate recurring issues.Improving and refining existing monitoring and alerting systems, utilizing tools such as Nagios, Grafana, and NewRelic.Collaborating with cross-functional teams (Development, DevOps, and QA) to enhance system stability.Simulating incidents in test environments and confirming fixes prior to deployment.Managing problem tracking and resolution, ensuring ongoing service improvement.Providing mentorship and technical support to junior team members.
Mellon Group of Companies stands as a prominent multinational entity with over 9,000 employees across 14 countries, headquartered in the vibrant city of Athens, Greece. Founded in 1994, Mellon Technologies, our flagship company, delivers tailored technology solutions, contact center services, and business process outsourcing to meet the demands of financial institutions and organizations engaged in significant consumer transactions, including Retail Banks, Public Utilities, Telecommunications Providers, and major Private Companies.Embark on an exciting journey with us and ignite your career in technology!We are on the lookout for enthusiastic students eager to complete their internship within our FinTech Development Training Program at Mellon Technologies, filling various roles:Junior Software DevelopersAndroid DevelopersC/C++ Embedded DevelopersC# .NET DevelopersPython EngineersSecurity EngineersQA EngineersIf technology and programming fuel your passion, this is your chance to acquire practical experience by engaging in real-world projects, significantly enhancing your portfolio and technical skills in the realm of Software Development and FinTech applications!What You Can ExpectAn intensive 2-month training program crafted to hone your programming skills and knowledge of FinTech methodologies.Hands-on work on real-world projects, enriching your portfolio while deepening your expertise in the FinTech domain.Specialization options: C# & .NET Development or Java & Android Development.No prior experience required – we prioritize passion and motivation!A unique chance to learn from industry veterans at Mellon Technologies, acquiring practical skills that will steer your career in the tech sector.Successful interns may have the opportunity for continued collaboration within the company.
Why Join UsAt GRNET S.A., we are dedicated to enhancing Internet connectivity and providing high-quality e-Infrastructures and advanced services to the Greek Educational, Academic, and Research communities. Our mission is to bridge the digital divide while ensuring equal participation for all members in the global Society of Knowledge. Our services span across various sectors including Education, Research, Health, and Culture.In 2026, GRNET will proudly host the DAEDALUS supercomputer, poised to be among the top supercomputers in Europe. This state-of-the-art facility will cater to the unique demands of the Greek AI factory - Pharos, particularly for AI workflows. Built on HPE’s NVIDIA GH200 architecture, DAEDALUS is designed to deliver approximately 89 petaflops of sustained performance (115 petaflops peak) for traditional HPC, AI, and Big Data workloads, supported by 1 PB of high-performance NVMe and 10 PB of usable storage.As a Distributed AI Support Engineer, your role will be pivotal in assisting researchers, startups, and industry teams in transforming this cutting-edge infrastructure into tangible AI innovations. You will collaborate with leading European universities, supercomputing centers, and industrial partners within the broader EuroHPC ecosystem. While familiarity with all the technologies mentioned is not necessary, a strong foundation in AI and Python programming, along with a willingness to learn, is essential.
We are excited to represent our client, a leading global search engine company, in the search for a Slovenian-speaking Customer Support Search Engine Consultant based in Athens. This is a fantastic opportunity to elevate your career while working in a vibrant and multicultural team environment.In this role, you will leverage your exceptional communication skills alongside your technical expertise. Your daily responsibilities will include:Engaging with customers through various communication channels.Diagnosing and resolving technical issues with your analytical problem-solving abilities.Monitoring and managing case progress to ensure timely resolutions.Establishing and nurturing professional relationships with partners and stakeholders.Keeping key stakeholders informed about the status of their inquiries.Documenting cases in internal systems while staying informed about client products and services.
