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About the job
Cross Border Talents is actively seeking fluent German speakers for an exciting opportunity in Athens, Greece. Are you ready to embark on a new adventure abroad?
Your Role as a Customer Technical Advisor:
Handle and document customer inquiries via toll-free phone lines;
Ensure precise data entry of customer inquiries, concerns, and feedback into the customer service database;
Address and document client complaints according to company policy;
Resolve all support calls and (where applicable) emails within agreed SLAs and log them appropriately;
Utilize open-ended questions, support documents, and system training to troubleshoot effectively;
Provide solutions to common issues and frequently asked questions.
Cross Border Talents is actively seeking fluent German speakers for an exciting opportunity in Athens, Greece. Are you ready to embark on a new adventure abroad?Your Role as a Customer Technical Advisor: Handle and document customer inquiries via toll-free phone lines; Ensure precise data entry of customer inquiries, concerns, and feedback into the customer …
Cross Border Talents is actively seeking proficient Romanian speakers to join our dynamic team in Athens, Greece. If you are considering an international move for a fulfilling career, this opportunity may be the perfect fit for you!Your Role as a Customer Technical Advisor:Address and document consumer inquiries and questions via dedicated customer service phone lines.Ensure precise data entry of consumer queries and feedback into our customer service database.Manage client complaints in accordance with the company's escalation policy.Respond to and resolve all support calls and emails within agreed Service Level Agreements (SLAs) while ensuring proper documentation.Utilize open questioning techniques, support resources, and system training to troubleshoot effectively.Provide informed recommendations for common issues and frequently asked questions.
Η ΤΕΡΝΑ Α.Ε., μέλος του Ομίλου ΓΕΚ ΤΕΡΝΑ, αναζητά έναν Μηχανικό Τεχνικού Γραφείου για να ενταχθεί στην ομάδα μας στην Αθήνα. Ο ιδανικός υποψήφιος θα έχει την ευθύνη για την οργάνωση και τον συντονισμό των τεχνικών και οικονομικών θεμάτων του έργου, καθώς και για την παρακολούθηση της προόδου και των συμβατικών υποχρεώσεων.
Join Cross Border Talents as a Danish Customer Technical Advisor in the vibrant city of Athens, Greece! This is an exciting opportunity for Danish speakers looking to embrace a new adventure abroad. Are you ready to take your career to the next level?Your Responsibilities:Provide exceptional support by responding to consumer inquiries through free phone lines.Accurately document customer interactions, questions, and feedback in our customer service database.Handle client complaints in accordance with our escalation policy, ensuring they are properly logged and addressed.Manage all support calls and emails efficiently, adhering to our service level agreements (SLAs).Utilize open-ended questions, support documentation, and system training to troubleshoot issues effectively.Offer insightful recommendations for frequently asked questions and common problems.
Join our dynamic team at GEK TERNAS as an Airport Project Civil Engineer. In this pivotal role, you will be responsible for the planning, design, and execution of airport-related civil engineering projects. Your expertise will contribute significantly to the successful completion of high-profile infrastructure projects that enhance transportation hubs.
Are you a driven and proactive IT Service and Operations Manager eager to take on a new and rewarding challenge? We invite you to consider joining our esteemed team at our headquarters in Athens, with opportunities for occasional onsite engagements at client locations throughout Europe.Your Responsibilities: Oversee and coordinate the operations and support teams, including Service Desk and Technical Support, to ensure seamless execution of international projects; Take full ownership of maintaining the operational integrity of our technologies and services, ensuring all daily activities are executed promptly and efficiently; Manage IT Facilities within the company’s data center or external environments, including client premises and various cloud solutions; Guarantee compliance with Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) for both internal and external stakeholders; Implement and coordinate ITIL Service Operation Processes, such as event and incident management, and request fulfillment; Collaborate with development teams to integrate ITIL processes into product designs; Leverage Service Management tools to generate insightful reports on operational performance; Proactively address and resolve conflicts while eliminating obstacles that arise. Essential Qualifications: Bachelor's degree in an IT-related discipline; ITIL Foundation Certification or higher; Fluency in English; Minimum of 8 years of experience in Service and Operations management, focusing on critical systems and advanced tools in a senior role; Proficient in managing IT projects using Agile methodologies; Experience in building, deploying, and updating software in an agile framework; Familiarity with ITIL-compliant ITSM tools such as BMC Remedy, ServiceNow, or similar platforms. Preferred Qualifications: Understanding of DevOps practices and/or certification; Certification in Agile methodologies; Certification in Project Management methodologies; Over 10 years of experience in IT Service and Operations management. What We Offer:We value and reward commitment and talent. As part of our team, you will enjoy:A competitive full-time salary;Private Health Insurance through the company’s group plan;Flexible working hours;Access to state-of-the-art tools;Opportunities for professional development, including language courses and specialized training;Career advancement opportunities;
Join our dynamic team at crossbordertalents as a Technical Operations Data Specialist. We are seeking individuals with a passion for data and operations, who are fluent in both Greek and English. Your role will involve managing daily operations, fostering knowledge sharing, and contributing to our mission of excellence.Key Responsibilities: Conduct data mapping and integrate various systems. Implement and maintain parametrization strategies and activities. Execute various debt collection processes as per established work instructions. Investigate and resolve daily task-related incidents effectively. Create, enhance, and maintain documentation and procedures. Ensure high-quality outcomes in a rapidly evolving environment. Identify and recommend areas for improvement within processes.
Are you fluent in Danish? A remarkable opportunity in technical support awaits you!We are excited to present an opening for a passionate and communicative Technical Support Advisor on behalf of our esteemed client. Are you ready to embark on your next adventure?This is your chance to represent one of the leading tech giants in the consumer electronics sector, all while being part of a supportive and dynamic work environment.In this role, you will be the first point of contact for customers, addressing their technical issues through various channels such as phone, email, and chat. Your goal will be to foster strong customer relationships by responding to inquiries and resolving concerns with efficiency and professionalism.Join a vibrant, multicultural team in Greece and utilize your language skills!Key Responsibilities:Provide expert software troubleshooting for mobile devices, including smartphones and tablets.Assist customers in managing their accounts and securing their passwords.Handle post-sales inquiries related to the online store.Deliver exceptional support by offering accurate and comprehensive information using appropriate methods and tools.Manage a high volume of incoming calls and emails.Establish trust and build sustainable relationships with customers through open communication.Address customer complaints and provide effective solutions.Identify customer needs to ensure satisfaction.
Join Mercier Consultancy as a German-Speaking Technical Support Consultant! This is a remarkable opportunity for individuals eager to kickstart their career in tech support without prior experience. As part of our dynamic team, you will deliver exceptional service to our German-speaking clients, assisting them with technical inquiries related to our innovative products and services.In this role, you will undergo a comprehensive training program designed to equip you with the essential skills and knowledge to excel. You will interact with clients through various channels, troubleshoot their issues, and provide effective solutions to enhance their overall experience.Key ResponsibilitiesDeliver technical support to German-speaking clients via phone, email, and chat.Troubleshoot and resolve technical issues, providing clear, step-by-step solutions.Document all client interactions and technical issues accurately in our support system.Advise clients on best practices for maximizing the use of our products.Collaborate with team members to address complex issues as needed.Engage in training sessions to enhance your technical knowledge and customer service skills.Collect and analyze client feedback to identify areas for improvement in our support services.
Join a dynamic leader in the education technology sector, recognized as the global authority in professional skills assessment and certification, with a presence in over 200 countries. This is your opportunity to apply now! PeopleCert is on the lookout for a visionary and strategic Senior Brand Manager to spearhead brand communications for PRINCE2, a globally acclaimed best practice framework and one of the premier project management certification portfolios. In this pivotal role, you will craft and implement the brand strategy for PRINCE2 across all communication channels, turning product marketing insights into engaging stories and cohesive experiences. Your efforts will be vital in enhancing PRINCE2’s global visibility, ensuring consistency, and fostering engagement among diverse markets and audiences.Key Responsibilities of the Senior Brand Manager - PRINCE2:Design and implement a comprehensive brand communication strategy for PRINCE2 across various platforms and customer journeys.Transform product marketing value propositions into captivating narratives, messaging frameworks, and branded content.Maintain consistency in messaging, visual identity, and tone across digital channels, sales collateral, promotional campaigns, events, and partner communications.Work closely with Product Marketing, Creative, Content, and Digital teams to bring the brand to life at every touchpoint.Guide and oversee creative teams and external agencies to produce high-quality, engaging brand materials.Act as the brand guardian for PRINCE2, ensuring coherence across its product variations and global markets.Monitor and analyze brand performance, providing insights to refine strategies, messaging, and creative approaches.Support the ongoing development and positioning of the PRINCE2 portfolio to align with market demands and global best practices.Ensure that your work aligns with the company's core values: quality, innovation, passion, integrity, clarity, and velocity. Desired Qualifications:Bachelor’s degree in Marketing, Communications, or a related field; a Master’s degree is a plus.A minimum of 7 years of experience in brand management or marketing communications, ideally within a B2B, global, or professional certification context.Demonstrated expertise in developing and executing integrated brand communication strategies across various channels and markets.Strong grasp of brand positioning, customer segmentation, and the buyer journey.Excellent command of English (C2 level certification preferred).
Location: Athens, Attikí, Greece About nrb nrb values trust, respect, and team spirit. The company credits its success to a team of dedicated professionals who bring integrity and expertise to every project. Role Overview The PMO & Contract Management Administrator supports project delivery and contract execution across major IT and EC framework contracts. This position blends project coordination, governance, and reporting with contract administration, invoicing, and monitoring of service level agreements. The role works closely with internal teams, clients, and partners to keep projects and contracts on track. Key Responsibilities Coordinate project activities and support delivery across multiple contracts Administer contracts, manage invoicing, and monitor SLAs Prepare reports and support governance processes Collaborate with internal stakeholders, clients, and partners to resolve issues and ensure smooth execution Work Environment Work in a multicultural team where collaboration and clear communication are valued. The PMO & Contract Management Administrator plays a central role in achieving successful outcomes for both projects and contracts.
The Civil Manager plays a pivotal role as a liaison between the Pre-Construction and Development teams, overseeing two (2) to four (4) Urban and/or Cottage projects at any given time. This position spans the due diligence phase, entitlements, plan production, and permitting, after which the project components are transferred to the Landmark Urban Construction team.Reporting to: Senior Civil ManagerDirect Reports: NoneKey Responsibilities: The following duties represent the primary responsibilities of the Civil Manager, which may evolve as organizational needs change:Familiarize and review Development Agreements.Understand and review Architect Agreements.Engage local Land-Use Attorneys for insights regarding Civil, Survey, Traffic, Geotechnical, and Environmental Consulting Engineers.Solicit proposals from potential Consulting Engineers in alignment with Landmark's standards.Engage with City Officials to gather essential project information, including concerns related to the project area, potential water/sewer/storm capacity issues, general permitting processes, and timelines.Verify receipt of Water and Sewer Capacity Letters.Consult with local utility providers (power/gas/telecom) to identify possible construction-related challenges.Determine necessary Construction-related easements such as R.O.W., crane swing, and tiebacks.Identify potential off-site improvement needs, including utility upgrades and traffic enhancements.Develop and maintain preliminary Pre-Development schedules.Ensure alignment between the A/E Team, Development, and Pre-Construction regarding Project Permitting requirements.Coordinate with Development to secure rezone, conditional use permits, and entitlements necessary for project development.Lead and participate in weekly Coordination calls with the Pre-Construction Manager and Design Manager, along with other relevant meetings to ensure project coherence.Communicate potential construction-related pricing issues to the Pre-Construction Manager.Inform the Design Manager and Developer of any potential design-related programmatic changes.Conduct reviews of milestone plan sets to confirm inclusion of Civil design deliverables and ensure coordination with plans from other disciplines.Coordinate code reviews to identify factors impacting development, such as building setbacks, streetscape requirements, and buffers.
Are you proficient in the German language? A fantastic opportunity in the technical support field is about to transform your career!We are on the lookout for a passionate and communicative Technical Support Consultant to join our client's team. Are you ready to embark on this exciting journey?This is your chance to work as a Technical Support Consultant for one of the leading tech companies, where you'll enjoy an exceptional working environment.In this role, you will be the first point of contact for customers, addressing and resolving their technical issues while nurturing solid customer relationships through prompt and professional assistance.Leverage your language skills and become part of a vibrant, multicultural team in Greece!Key ResponsibilitiesAs a German Technical Support Consultant, your duties will include:Handling incoming phone calls and assisting callers with various computer-related issues.Listening attentively to customer concerns to assess and resolve their problems.Utilizing customer information to diagnose technical issues and guide them through the necessary steps for resolution.Consulting the solutions database for existing customer problems and solutions, while contributing new information as required.Responding to emails and online chat inquiries for technical support.QualificationsThe ideal candidate for the German Technical Support Consultant position should possess:Native or C2 level proficiency in German.B1-B2 English proficiency.A strong interest in technology and a desire to learn about new innovations.Excellent communication skills.Previous experience in customer support is advantageous.BenefitsUpon succeeding in this role as a German Technical Support Consultant, you will enjoy:A competitive salary with two additional salaries per year.A monthly productivity bonus.Comprehensive relocation support (including flight to Greece, four weeks of hotel accommodation, airport transfers, help with apartment hunting, and real estate fees covered when applicable).A health package.Full training provided by certified instructors.Opportunities for professional growth and development.Participation in special events and community initiatives.Free online Greek language courses.A state-of-the-art workplace with relaxing break areas.The opportunity to work for a Great Place to Work-Certified company that values diversity and provides equal opportunities for all.
We are seeking a dynamic and motivated Italian-speaking professional to join our client's Customer Support team in Athens. In this role, you will assist customers with technical inquiries, ensuring they receive the best possible support. No prior IT experience is necessary; if you possess strong communication skills and a passion for helping others, we will equip you with the training needed to excel!Your journey will begin with comprehensive hands-on training that will not only familiarize you with our client's products but also hone your problem-solving abilities. This position is an excellent opportunity to kick-start your career in customer experience, product support, or IT.Key Responsibilities:• Address customer inquiries through phone, email, or chat with a positive and helpful demeanor.• Assist customers in navigating through basic troubleshooting procedures to resolve technical challenges.• Maintain customer satisfaction by providing timely and clear updates.• Escalate complex technical issues to senior team members when necessary.Requirements:• Proficient communication skills in Italian (both written and spoken).• Fluent in English (C1 level).• A patient, empathetic approach with a strong customer-first mentality.• Eagerness to learn and adapt to new systems and processes.• Basic computer literacy (we’ll provide the training you need).• Must be able to work on-site at our client’s office in Athens.
Fraport Greece is seeking a dynamic and skilled Project Engineer to join our Design and Construction Team. In this pivotal role, you will facilitate and oversee the successful delivery and handover of design and construction projects, ensuring they are completed on schedule, meet established standards, and remain within budget.This position is based at our headquarters in Marousi.Your Key Responsibilities:Conduct thorough reviews of detailed designs in collaboration with approved consultants (OTS’s) and provide ongoing support throughout the design and construction phases.Track and report on the progress of approvals, certifications, and permitting processes to ensure timely project completion.Contribute to the preparation of design Task Orders, Requests for Proposals for construction, contracts, scope statements, and pricing according to approved designs and schedules.Review essential OTS and contractor documents, including schedules, reports, inspection and testing plans, and material submittals.Update project status to Project Controls & Reporting regularly.Finalize project closeout documentation efficiently.Monitor and support the execution of projects on-site as necessary.Supervise construction activities as required.Regularly review construction progress reports to ensure alignment with project goals.Ensure the timely submission of necessary project documentation, such as work permits and health and safety plans.Assist with aspects related to pending works, defects, and liabilities.Qualifications:Master’s degree or Diploma (TEI) in Mechanical or Electrical Engineering.At least five years of relevant professional experience in a similar role, ideally within large organizations.Demonstrated expertise in Project Management, with a preference for candidates holding a Project Management Professional (PMP) certification.Experience in large-scale design and construction projects, especially within the airport sector.Proficiency in both English and Greek, with a strong ability to communicate effectively in a corporate setting.Advanced knowledge of MS Office applications.Completion of military service obligations (if applicable).Essential Skills:Exceptional customer service and teamwork abilities.Strong prioritization skills and the ability to meet deadlines.Excellent communication and interpersonal skills.High adaptability and responsiveness to a fast-paced work environment with multiple projects and stakeholders.
Join Cross Border Talents as a French Customer Technical Advisor in the vibrant city of Athens, Greece! Are you ready to embrace an exciting opportunity abroad?Your Responsibilities: Handle and document customer inquiries through our dedicated support hotline; Accurately log consumer interactions and feedback in our customer service database; Address client complaints in accordance with our escalation policy; Ensure timely resolution of support calls and emails, adhering to service level agreements (SLAs); Troubleshoot issues using open-ended questions, support documents, and system training; Provide solutions for common issues and respond to frequently asked questions.
Join Cross Border Talents as a Latvian Customer Technical Advisor in beautiful Athens, Greece! If you're considering relocating abroad, this is your chance to embrace a new adventure.Your Responsibilities as a Customer Technical Advisor: Address and log customer inquiries received through our toll-free support lines; Ensure accurate data entry of customer questions, concerns, and feedback into our service database; Handle client complaints in accordance with our established escalation process; Respond to all support calls and, when applicable, emails within agreed Service Level Agreements (SLAs) and ensure proper documentation; Utilize open-ended questions, support documents, and system training for effective troubleshooting; Provide solutions to common issues and frequently asked questions. Requirements:Qualifications for the Customer Technical Advisor: High School Diploma or equivalent; Fluent in Latvian; Proficient in English (C1 level); Typing speed of at least 20 words per minute; Exceptional active listening skills; Strong problem-solving abilities; Excellent troubleshooting capabilities. Benefits:What We Offer at Cross Border Talents: Reimbursement for travel expenses; 14 days of hotel accommodation while we assist in finding suitable housing; 12-month renewable contract; Comprehensive health coverage including private healthcare; Attractive salary with performance bonuses; Standard working hours: 40 hours per week (8 hours per day, 5 days a week); Free Greek language lessons; No agency fees for real estate services.
Are you a fluent Slovak speaker eager to embark on an exciting journey with a leading multinational technology powerhouse?Join our team as a Slovak Technical Support Specialist and become a part of the world’s largest multinational technology company renowned for its innovations in consumer electronics, software, and online services. Here in Greece, you will be welcomed into a vibrant and multicultural environment where your career can flourish!This is a unique chance to establish yourself as a technical representative for a prominent American tech giant and dynamically elevate your career!Key Responsibilities: Serve as the primary contact for Slovak-speaking customers Understand and evaluate customer needs to ensure satisfaction Deliver software troubleshooting for a variety of mobile devices including phones and tablets Assist customers in managing and securing their accounts and passwords Address post-sales inquiries related to online store transactions Handle a high volume of incoming calls and emails Foster strong and lasting relationships with customer accounts Resolve customer complaints by providing effective solutions Qualifications: Fluency in both written and spoken Slovak C1 proficiency in English Strong technical skills Familiarity with iOS or macOS, or similar technologies, is preferred Customer-centric mindset Commitment to delivering exceptional customer experiences Willingness to relocate to Greece EU citizenship required Benefits: Competitive gross monthly salary of 1300€ 14 monthly salaries per year Monthly performance bonuses up to 200€ Transportation bonus of 100€ Comprehensive relocation package including flight tickets, two weeks of free accommodation, assistance in finding housing, and taxi fare from the airport Flexible work-from-home policy while residing in Greece Extensive training course Ongoing first-class training and development opportunities Career advancement prospects Be part of a leading multinational call center Enjoy a diverse and modern workplace culture
Join Optasia as a 1st-Level Technical Support Engineer in the fast-paced fintech sector. In this role, you will provide crucial support to our clients by troubleshooting and resolving technical issues. You will collaborate with various teams to ensure seamless service delivery and enhance customer satisfaction.
Become a pivotal part of INTERWEAVE as an Engagement Manager within our innovative consulting unit! This role presents an exciting opportunity to engage in collaborative efforts across diverse practices while overseeing a range of fascinating projects on both international and local stages. Your expertise in project and production management will be critical, especially in the areas of Business Consulting, Brand and Marketing Strategy, and Digital Transformation.In this role, you will collaborate closely with a talented team of consultants, analysts, strategists, and creative leaders, including digital marketers, art directors, designers, and developers, to deliver exceptional solutions for our clients worldwide.You will be an integral member of a cohesive team specializing in client services, project management, and production management, where you will drive precise project planning, job estimates, and foster strong relationships with clients and colleagues alike.To excel, you must possess exceptional multitasking abilities, organizational skills to manage various schedules, and a comprehensive understanding of business consulting, digital transformation, corporate innovation, research, analysis, asset development, brand positioning, strategy, and strategic marketing and communications. This knowledge will enable you to navigate the team’s processes and requirements effectively.Adhering to strict deadlines while adeptly managing project timelines, anticipating potential roadblocks, and resolving scheduling conflicts is essential.Our ideal candidate embraces lean project management methodologies and Gantt charts, is a proactive and adaptable individual who seizes new opportunities, and understands the critical importance of meticulous planning and ongoing project tracking to ensure profitability.
Cross Border Talents is actively seeking fluent German speakers for an exciting opportunity in Athens, Greece. Are you ready to embark on a new adventure abroad?Your Role as a Customer Technical Advisor: Handle and document customer inquiries via toll-free phone lines; Ensure precise data entry of customer inquiries, concerns, and feedback into the customer …
Cross Border Talents is actively seeking proficient Romanian speakers to join our dynamic team in Athens, Greece. If you are considering an international move for a fulfilling career, this opportunity may be the perfect fit for you!Your Role as a Customer Technical Advisor:Address and document consumer inquiries and questions via dedicated customer service phone lines.Ensure precise data entry of consumer queries and feedback into our customer service database.Manage client complaints in accordance with the company's escalation policy.Respond to and resolve all support calls and emails within agreed Service Level Agreements (SLAs) while ensuring proper documentation.Utilize open questioning techniques, support resources, and system training to troubleshoot effectively.Provide informed recommendations for common issues and frequently asked questions.
Η ΤΕΡΝΑ Α.Ε., μέλος του Ομίλου ΓΕΚ ΤΕΡΝΑ, αναζητά έναν Μηχανικό Τεχνικού Γραφείου για να ενταχθεί στην ομάδα μας στην Αθήνα. Ο ιδανικός υποψήφιος θα έχει την ευθύνη για την οργάνωση και τον συντονισμό των τεχνικών και οικονομικών θεμάτων του έργου, καθώς και για την παρακολούθηση της προόδου και των συμβατικών υποχρεώσεων.
Join Cross Border Talents as a Danish Customer Technical Advisor in the vibrant city of Athens, Greece! This is an exciting opportunity for Danish speakers looking to embrace a new adventure abroad. Are you ready to take your career to the next level?Your Responsibilities:Provide exceptional support by responding to consumer inquiries through free phone lines.Accurately document customer interactions, questions, and feedback in our customer service database.Handle client complaints in accordance with our escalation policy, ensuring they are properly logged and addressed.Manage all support calls and emails efficiently, adhering to our service level agreements (SLAs).Utilize open-ended questions, support documentation, and system training to troubleshoot issues effectively.Offer insightful recommendations for frequently asked questions and common problems.
Join our dynamic team at GEK TERNAS as an Airport Project Civil Engineer. In this pivotal role, you will be responsible for the planning, design, and execution of airport-related civil engineering projects. Your expertise will contribute significantly to the successful completion of high-profile infrastructure projects that enhance transportation hubs.
Are you a driven and proactive IT Service and Operations Manager eager to take on a new and rewarding challenge? We invite you to consider joining our esteemed team at our headquarters in Athens, with opportunities for occasional onsite engagements at client locations throughout Europe.Your Responsibilities: Oversee and coordinate the operations and support teams, including Service Desk and Technical Support, to ensure seamless execution of international projects; Take full ownership of maintaining the operational integrity of our technologies and services, ensuring all daily activities are executed promptly and efficiently; Manage IT Facilities within the company’s data center or external environments, including client premises and various cloud solutions; Guarantee compliance with Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) for both internal and external stakeholders; Implement and coordinate ITIL Service Operation Processes, such as event and incident management, and request fulfillment; Collaborate with development teams to integrate ITIL processes into product designs; Leverage Service Management tools to generate insightful reports on operational performance; Proactively address and resolve conflicts while eliminating obstacles that arise. Essential Qualifications: Bachelor's degree in an IT-related discipline; ITIL Foundation Certification or higher; Fluency in English; Minimum of 8 years of experience in Service and Operations management, focusing on critical systems and advanced tools in a senior role; Proficient in managing IT projects using Agile methodologies; Experience in building, deploying, and updating software in an agile framework; Familiarity with ITIL-compliant ITSM tools such as BMC Remedy, ServiceNow, or similar platforms. Preferred Qualifications: Understanding of DevOps practices and/or certification; Certification in Agile methodologies; Certification in Project Management methodologies; Over 10 years of experience in IT Service and Operations management. What We Offer:We value and reward commitment and talent. As part of our team, you will enjoy:A competitive full-time salary;Private Health Insurance through the company’s group plan;Flexible working hours;Access to state-of-the-art tools;Opportunities for professional development, including language courses and specialized training;Career advancement opportunities;
Join our dynamic team at crossbordertalents as a Technical Operations Data Specialist. We are seeking individuals with a passion for data and operations, who are fluent in both Greek and English. Your role will involve managing daily operations, fostering knowledge sharing, and contributing to our mission of excellence.Key Responsibilities: Conduct data mapping and integrate various systems. Implement and maintain parametrization strategies and activities. Execute various debt collection processes as per established work instructions. Investigate and resolve daily task-related incidents effectively. Create, enhance, and maintain documentation and procedures. Ensure high-quality outcomes in a rapidly evolving environment. Identify and recommend areas for improvement within processes.
Are you fluent in Danish? A remarkable opportunity in technical support awaits you!We are excited to present an opening for a passionate and communicative Technical Support Advisor on behalf of our esteemed client. Are you ready to embark on your next adventure?This is your chance to represent one of the leading tech giants in the consumer electronics sector, all while being part of a supportive and dynamic work environment.In this role, you will be the first point of contact for customers, addressing their technical issues through various channels such as phone, email, and chat. Your goal will be to foster strong customer relationships by responding to inquiries and resolving concerns with efficiency and professionalism.Join a vibrant, multicultural team in Greece and utilize your language skills!Key Responsibilities:Provide expert software troubleshooting for mobile devices, including smartphones and tablets.Assist customers in managing their accounts and securing their passwords.Handle post-sales inquiries related to the online store.Deliver exceptional support by offering accurate and comprehensive information using appropriate methods and tools.Manage a high volume of incoming calls and emails.Establish trust and build sustainable relationships with customers through open communication.Address customer complaints and provide effective solutions.Identify customer needs to ensure satisfaction.
Join Mercier Consultancy as a German-Speaking Technical Support Consultant! This is a remarkable opportunity for individuals eager to kickstart their career in tech support without prior experience. As part of our dynamic team, you will deliver exceptional service to our German-speaking clients, assisting them with technical inquiries related to our innovative products and services.In this role, you will undergo a comprehensive training program designed to equip you with the essential skills and knowledge to excel. You will interact with clients through various channels, troubleshoot their issues, and provide effective solutions to enhance their overall experience.Key ResponsibilitiesDeliver technical support to German-speaking clients via phone, email, and chat.Troubleshoot and resolve technical issues, providing clear, step-by-step solutions.Document all client interactions and technical issues accurately in our support system.Advise clients on best practices for maximizing the use of our products.Collaborate with team members to address complex issues as needed.Engage in training sessions to enhance your technical knowledge and customer service skills.Collect and analyze client feedback to identify areas for improvement in our support services.
Join a dynamic leader in the education technology sector, recognized as the global authority in professional skills assessment and certification, with a presence in over 200 countries. This is your opportunity to apply now! PeopleCert is on the lookout for a visionary and strategic Senior Brand Manager to spearhead brand communications for PRINCE2, a globally acclaimed best practice framework and one of the premier project management certification portfolios. In this pivotal role, you will craft and implement the brand strategy for PRINCE2 across all communication channels, turning product marketing insights into engaging stories and cohesive experiences. Your efforts will be vital in enhancing PRINCE2’s global visibility, ensuring consistency, and fostering engagement among diverse markets and audiences.Key Responsibilities of the Senior Brand Manager - PRINCE2:Design and implement a comprehensive brand communication strategy for PRINCE2 across various platforms and customer journeys.Transform product marketing value propositions into captivating narratives, messaging frameworks, and branded content.Maintain consistency in messaging, visual identity, and tone across digital channels, sales collateral, promotional campaigns, events, and partner communications.Work closely with Product Marketing, Creative, Content, and Digital teams to bring the brand to life at every touchpoint.Guide and oversee creative teams and external agencies to produce high-quality, engaging brand materials.Act as the brand guardian for PRINCE2, ensuring coherence across its product variations and global markets.Monitor and analyze brand performance, providing insights to refine strategies, messaging, and creative approaches.Support the ongoing development and positioning of the PRINCE2 portfolio to align with market demands and global best practices.Ensure that your work aligns with the company's core values: quality, innovation, passion, integrity, clarity, and velocity. Desired Qualifications:Bachelor’s degree in Marketing, Communications, or a related field; a Master’s degree is a plus.A minimum of 7 years of experience in brand management or marketing communications, ideally within a B2B, global, or professional certification context.Demonstrated expertise in developing and executing integrated brand communication strategies across various channels and markets.Strong grasp of brand positioning, customer segmentation, and the buyer journey.Excellent command of English (C2 level certification preferred).
Location: Athens, Attikí, Greece About nrb nrb values trust, respect, and team spirit. The company credits its success to a team of dedicated professionals who bring integrity and expertise to every project. Role Overview The PMO & Contract Management Administrator supports project delivery and contract execution across major IT and EC framework contracts. This position blends project coordination, governance, and reporting with contract administration, invoicing, and monitoring of service level agreements. The role works closely with internal teams, clients, and partners to keep projects and contracts on track. Key Responsibilities Coordinate project activities and support delivery across multiple contracts Administer contracts, manage invoicing, and monitor SLAs Prepare reports and support governance processes Collaborate with internal stakeholders, clients, and partners to resolve issues and ensure smooth execution Work Environment Work in a multicultural team where collaboration and clear communication are valued. The PMO & Contract Management Administrator plays a central role in achieving successful outcomes for both projects and contracts.
The Civil Manager plays a pivotal role as a liaison between the Pre-Construction and Development teams, overseeing two (2) to four (4) Urban and/or Cottage projects at any given time. This position spans the due diligence phase, entitlements, plan production, and permitting, after which the project components are transferred to the Landmark Urban Construction team.Reporting to: Senior Civil ManagerDirect Reports: NoneKey Responsibilities: The following duties represent the primary responsibilities of the Civil Manager, which may evolve as organizational needs change:Familiarize and review Development Agreements.Understand and review Architect Agreements.Engage local Land-Use Attorneys for insights regarding Civil, Survey, Traffic, Geotechnical, and Environmental Consulting Engineers.Solicit proposals from potential Consulting Engineers in alignment with Landmark's standards.Engage with City Officials to gather essential project information, including concerns related to the project area, potential water/sewer/storm capacity issues, general permitting processes, and timelines.Verify receipt of Water and Sewer Capacity Letters.Consult with local utility providers (power/gas/telecom) to identify possible construction-related challenges.Determine necessary Construction-related easements such as R.O.W., crane swing, and tiebacks.Identify potential off-site improvement needs, including utility upgrades and traffic enhancements.Develop and maintain preliminary Pre-Development schedules.Ensure alignment between the A/E Team, Development, and Pre-Construction regarding Project Permitting requirements.Coordinate with Development to secure rezone, conditional use permits, and entitlements necessary for project development.Lead and participate in weekly Coordination calls with the Pre-Construction Manager and Design Manager, along with other relevant meetings to ensure project coherence.Communicate potential construction-related pricing issues to the Pre-Construction Manager.Inform the Design Manager and Developer of any potential design-related programmatic changes.Conduct reviews of milestone plan sets to confirm inclusion of Civil design deliverables and ensure coordination with plans from other disciplines.Coordinate code reviews to identify factors impacting development, such as building setbacks, streetscape requirements, and buffers.
Are you proficient in the German language? A fantastic opportunity in the technical support field is about to transform your career!We are on the lookout for a passionate and communicative Technical Support Consultant to join our client's team. Are you ready to embark on this exciting journey?This is your chance to work as a Technical Support Consultant for one of the leading tech companies, where you'll enjoy an exceptional working environment.In this role, you will be the first point of contact for customers, addressing and resolving their technical issues while nurturing solid customer relationships through prompt and professional assistance.Leverage your language skills and become part of a vibrant, multicultural team in Greece!Key ResponsibilitiesAs a German Technical Support Consultant, your duties will include:Handling incoming phone calls and assisting callers with various computer-related issues.Listening attentively to customer concerns to assess and resolve their problems.Utilizing customer information to diagnose technical issues and guide them through the necessary steps for resolution.Consulting the solutions database for existing customer problems and solutions, while contributing new information as required.Responding to emails and online chat inquiries for technical support.QualificationsThe ideal candidate for the German Technical Support Consultant position should possess:Native or C2 level proficiency in German.B1-B2 English proficiency.A strong interest in technology and a desire to learn about new innovations.Excellent communication skills.Previous experience in customer support is advantageous.BenefitsUpon succeeding in this role as a German Technical Support Consultant, you will enjoy:A competitive salary with two additional salaries per year.A monthly productivity bonus.Comprehensive relocation support (including flight to Greece, four weeks of hotel accommodation, airport transfers, help with apartment hunting, and real estate fees covered when applicable).A health package.Full training provided by certified instructors.Opportunities for professional growth and development.Participation in special events and community initiatives.Free online Greek language courses.A state-of-the-art workplace with relaxing break areas.The opportunity to work for a Great Place to Work-Certified company that values diversity and provides equal opportunities for all.
We are seeking a dynamic and motivated Italian-speaking professional to join our client's Customer Support team in Athens. In this role, you will assist customers with technical inquiries, ensuring they receive the best possible support. No prior IT experience is necessary; if you possess strong communication skills and a passion for helping others, we will equip you with the training needed to excel!Your journey will begin with comprehensive hands-on training that will not only familiarize you with our client's products but also hone your problem-solving abilities. This position is an excellent opportunity to kick-start your career in customer experience, product support, or IT.Key Responsibilities:• Address customer inquiries through phone, email, or chat with a positive and helpful demeanor.• Assist customers in navigating through basic troubleshooting procedures to resolve technical challenges.• Maintain customer satisfaction by providing timely and clear updates.• Escalate complex technical issues to senior team members when necessary.Requirements:• Proficient communication skills in Italian (both written and spoken).• Fluent in English (C1 level).• A patient, empathetic approach with a strong customer-first mentality.• Eagerness to learn and adapt to new systems and processes.• Basic computer literacy (we’ll provide the training you need).• Must be able to work on-site at our client’s office in Athens.
Fraport Greece is seeking a dynamic and skilled Project Engineer to join our Design and Construction Team. In this pivotal role, you will facilitate and oversee the successful delivery and handover of design and construction projects, ensuring they are completed on schedule, meet established standards, and remain within budget.This position is based at our headquarters in Marousi.Your Key Responsibilities:Conduct thorough reviews of detailed designs in collaboration with approved consultants (OTS’s) and provide ongoing support throughout the design and construction phases.Track and report on the progress of approvals, certifications, and permitting processes to ensure timely project completion.Contribute to the preparation of design Task Orders, Requests for Proposals for construction, contracts, scope statements, and pricing according to approved designs and schedules.Review essential OTS and contractor documents, including schedules, reports, inspection and testing plans, and material submittals.Update project status to Project Controls & Reporting regularly.Finalize project closeout documentation efficiently.Monitor and support the execution of projects on-site as necessary.Supervise construction activities as required.Regularly review construction progress reports to ensure alignment with project goals.Ensure the timely submission of necessary project documentation, such as work permits and health and safety plans.Assist with aspects related to pending works, defects, and liabilities.Qualifications:Master’s degree or Diploma (TEI) in Mechanical or Electrical Engineering.At least five years of relevant professional experience in a similar role, ideally within large organizations.Demonstrated expertise in Project Management, with a preference for candidates holding a Project Management Professional (PMP) certification.Experience in large-scale design and construction projects, especially within the airport sector.Proficiency in both English and Greek, with a strong ability to communicate effectively in a corporate setting.Advanced knowledge of MS Office applications.Completion of military service obligations (if applicable).Essential Skills:Exceptional customer service and teamwork abilities.Strong prioritization skills and the ability to meet deadlines.Excellent communication and interpersonal skills.High adaptability and responsiveness to a fast-paced work environment with multiple projects and stakeholders.
Join Cross Border Talents as a French Customer Technical Advisor in the vibrant city of Athens, Greece! Are you ready to embrace an exciting opportunity abroad?Your Responsibilities: Handle and document customer inquiries through our dedicated support hotline; Accurately log consumer interactions and feedback in our customer service database; Address client complaints in accordance with our escalation policy; Ensure timely resolution of support calls and emails, adhering to service level agreements (SLAs); Troubleshoot issues using open-ended questions, support documents, and system training; Provide solutions for common issues and respond to frequently asked questions.
Join Cross Border Talents as a Latvian Customer Technical Advisor in beautiful Athens, Greece! If you're considering relocating abroad, this is your chance to embrace a new adventure.Your Responsibilities as a Customer Technical Advisor: Address and log customer inquiries received through our toll-free support lines; Ensure accurate data entry of customer questions, concerns, and feedback into our service database; Handle client complaints in accordance with our established escalation process; Respond to all support calls and, when applicable, emails within agreed Service Level Agreements (SLAs) and ensure proper documentation; Utilize open-ended questions, support documents, and system training for effective troubleshooting; Provide solutions to common issues and frequently asked questions. Requirements:Qualifications for the Customer Technical Advisor: High School Diploma or equivalent; Fluent in Latvian; Proficient in English (C1 level); Typing speed of at least 20 words per minute; Exceptional active listening skills; Strong problem-solving abilities; Excellent troubleshooting capabilities. Benefits:What We Offer at Cross Border Talents: Reimbursement for travel expenses; 14 days of hotel accommodation while we assist in finding suitable housing; 12-month renewable contract; Comprehensive health coverage including private healthcare; Attractive salary with performance bonuses; Standard working hours: 40 hours per week (8 hours per day, 5 days a week); Free Greek language lessons; No agency fees for real estate services.
Are you a fluent Slovak speaker eager to embark on an exciting journey with a leading multinational technology powerhouse?Join our team as a Slovak Technical Support Specialist and become a part of the world’s largest multinational technology company renowned for its innovations in consumer electronics, software, and online services. Here in Greece, you will be welcomed into a vibrant and multicultural environment where your career can flourish!This is a unique chance to establish yourself as a technical representative for a prominent American tech giant and dynamically elevate your career!Key Responsibilities: Serve as the primary contact for Slovak-speaking customers Understand and evaluate customer needs to ensure satisfaction Deliver software troubleshooting for a variety of mobile devices including phones and tablets Assist customers in managing and securing their accounts and passwords Address post-sales inquiries related to online store transactions Handle a high volume of incoming calls and emails Foster strong and lasting relationships with customer accounts Resolve customer complaints by providing effective solutions Qualifications: Fluency in both written and spoken Slovak C1 proficiency in English Strong technical skills Familiarity with iOS or macOS, or similar technologies, is preferred Customer-centric mindset Commitment to delivering exceptional customer experiences Willingness to relocate to Greece EU citizenship required Benefits: Competitive gross monthly salary of 1300€ 14 monthly salaries per year Monthly performance bonuses up to 200€ Transportation bonus of 100€ Comprehensive relocation package including flight tickets, two weeks of free accommodation, assistance in finding housing, and taxi fare from the airport Flexible work-from-home policy while residing in Greece Extensive training course Ongoing first-class training and development opportunities Career advancement prospects Be part of a leading multinational call center Enjoy a diverse and modern workplace culture
Join Optasia as a 1st-Level Technical Support Engineer in the fast-paced fintech sector. In this role, you will provide crucial support to our clients by troubleshooting and resolving technical issues. You will collaborate with various teams to ensure seamless service delivery and enhance customer satisfaction.
Become a pivotal part of INTERWEAVE as an Engagement Manager within our innovative consulting unit! This role presents an exciting opportunity to engage in collaborative efforts across diverse practices while overseeing a range of fascinating projects on both international and local stages. Your expertise in project and production management will be critical, especially in the areas of Business Consulting, Brand and Marketing Strategy, and Digital Transformation.In this role, you will collaborate closely with a talented team of consultants, analysts, strategists, and creative leaders, including digital marketers, art directors, designers, and developers, to deliver exceptional solutions for our clients worldwide.You will be an integral member of a cohesive team specializing in client services, project management, and production management, where you will drive precise project planning, job estimates, and foster strong relationships with clients and colleagues alike.To excel, you must possess exceptional multitasking abilities, organizational skills to manage various schedules, and a comprehensive understanding of business consulting, digital transformation, corporate innovation, research, analysis, asset development, brand positioning, strategy, and strategic marketing and communications. This knowledge will enable you to navigate the team’s processes and requirements effectively.Adhering to strict deadlines while adeptly managing project timelines, anticipating potential roadblocks, and resolving scheduling conflicts is essential.Our ideal candidate embraces lean project management methodologies and Gantt charts, is a proactive and adaptable individual who seizes new opportunities, and understands the critical importance of meticulous planning and ongoing project tracking to ensure profitability.
