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Experience Level
Entry Level
About the job
Join our esteemed client, a prominent player among the Big Four technology firms, known for their innovative internet-related services and products. We are seeking talented individuals proficient in French and English to enhance our support team.
As Interaction Experts in Online Services, our team plays a crucial role in advising businesses on managing their online presence through the world’s most recognized search engine. You will help companies improve their reputation and gain valuable insights into customer search behaviors.
Your Responsibilities:
Engage with customers through phone, chat, and email in French.
Assist businesses in elevating their online visibility.
Troubleshoot login issues and other technical problems.
Guide businesses in making necessary adjustments to their profiles.
Ensure high levels of customer satisfaction while representing a leading brand.
Join our esteemed client, a prominent player among the Big Four technology firms, known for their innovative internet-related services and products. We are seeking talented individuals proficient in French and English to enhance our support team.As Interaction Experts in Online Services, our team plays a crucial role in advising businesses on managing their …
Are you enthusiastic about the transformative power of AI? At Satori Analytics, we are on a mission to revolutionize industries through innovative algorithms, providing actionable insights to global brands via Data and AI. Our cutting-edge solutions span the complete data lifecycle—from ingestion to AI application—serving sectors like fintech, aviation, FMCG, retail, manufacturing, and financial services.As a rapidly expanding scale-up with a team of over 100 tech professionals, including Data Engineers and Data Scientists, we are at the forefront of the data revolution in South-Eastern Europe and beyond. Join us and be part of this exciting journey!We are seeking an experienced AI Solution Architect to take on a pivotal hybrid role that combines deep technical knowledge with significant business impact. You will serve as the technical authority on client engagements and large-scale RFPs, crafting enterprise-grade Data and AI solutions, and leading complex technical responses. Collaborating with Sales, Engineering, and Customer stakeholders, you will transform ambitious business challenges into scalable, impactful architectures that drive success.What Your Day Might Look Like:Lead technical pre-sales engagements focused on Data Science, GenAI, and Data Estate transformation projects.Facilitate discovery workshops to identify business objectives, technical limitations, risks, and criteria for success.Design scalable, secure, and production-ready end-to-end Data and AI architectures, covering ingestion, transformation, deployment, and governance.Architect GenAI solutions, including RAG pipelines, LLM orchestration, agent frameworks, evaluation mechanisms, and guardrails.Define enterprise data platform architectures, including data lakes, lakehouses, warehouses, ETL/ELT pipelines, and analytics layers.Translate business challenges into cohesive technical proposals, solution diagrams, Statements of Work (SoWs), and effort estimations.Support RFP/RFI responses with clarity and technical depth.Work closely with delivery teams to ensure proposed architectures are feasible, scalable, and implementable.Contribute to reusable accelerators, reference architectures, and internal best practices.Act as a trusted technical advisor to both executive and technical stakeholders.
Join Mercier Consultancy in a unique opportunity as an Icelandic Speaking Technical Support Specialist for a leading online search engine based in Athens, Greece! In this pivotal role, you will deliver exceptional technical support to Icelandic-speaking users, assisting them in navigating and resolving issues associated with the platform.If you're passionate about technology, dedicated to providing outstanding online services, and enjoy helping others, we welcome you to become part of our vibrant team, contributing to an exceptional user experience!ResponsibilitiesDeliver technical support in Icelandic via multiple channels, including phone, email, and chat.Diagnose and troubleshoot technical issues related to the online search engine.Accurately document user interactions and solutions in our support database.Work closely with product and engineering teams to escalate and resolve complex issues.Educate users on product features, updates, and best practices.Stay updated on industry trends and emerging technologies.Participate in ongoing training to enhance technical skills and product knowledge.
Join our esteemed client, a prominent player among the Big Four technology firms, known for their innovative internet-related services and products. We are seeking talented individuals proficient in French and English to enhance our support team.As Interaction Experts in Online Services, our team plays a crucial role in advising businesses on managing their …
Are you enthusiastic about the transformative power of AI? At Satori Analytics, we are on a mission to revolutionize industries through innovative algorithms, providing actionable insights to global brands via Data and AI. Our cutting-edge solutions span the complete data lifecycle—from ingestion to AI application—serving sectors like fintech, aviation, FMCG, retail, manufacturing, and financial services.As a rapidly expanding scale-up with a team of over 100 tech professionals, including Data Engineers and Data Scientists, we are at the forefront of the data revolution in South-Eastern Europe and beyond. Join us and be part of this exciting journey!We are seeking an experienced AI Solution Architect to take on a pivotal hybrid role that combines deep technical knowledge with significant business impact. You will serve as the technical authority on client engagements and large-scale RFPs, crafting enterprise-grade Data and AI solutions, and leading complex technical responses. Collaborating with Sales, Engineering, and Customer stakeholders, you will transform ambitious business challenges into scalable, impactful architectures that drive success.What Your Day Might Look Like:Lead technical pre-sales engagements focused on Data Science, GenAI, and Data Estate transformation projects.Facilitate discovery workshops to identify business objectives, technical limitations, risks, and criteria for success.Design scalable, secure, and production-ready end-to-end Data and AI architectures, covering ingestion, transformation, deployment, and governance.Architect GenAI solutions, including RAG pipelines, LLM orchestration, agent frameworks, evaluation mechanisms, and guardrails.Define enterprise data platform architectures, including data lakes, lakehouses, warehouses, ETL/ELT pipelines, and analytics layers.Translate business challenges into cohesive technical proposals, solution diagrams, Statements of Work (SoWs), and effort estimations.Support RFP/RFI responses with clarity and technical depth.Work closely with delivery teams to ensure proposed architectures are feasible, scalable, and implementable.Contribute to reusable accelerators, reference architectures, and internal best practices.Act as a trusted technical advisor to both executive and technical stakeholders.
Join Mercier Consultancy in a unique opportunity as an Icelandic Speaking Technical Support Specialist for a leading online search engine based in Athens, Greece! In this pivotal role, you will deliver exceptional technical support to Icelandic-speaking users, assisting them in navigating and resolving issues associated with the platform.If you're passionate about technology, dedicated to providing outstanding online services, and enjoy helping others, we welcome you to become part of our vibrant team, contributing to an exceptional user experience!ResponsibilitiesDeliver technical support in Icelandic via multiple channels, including phone, email, and chat.Diagnose and troubleshoot technical issues related to the online search engine.Accurately document user interactions and solutions in our support database.Work closely with product and engineering teams to escalate and resolve complex issues.Educate users on product features, updates, and best practices.Stay updated on industry trends and emerging technologies.Participate in ongoing training to enhance technical skills and product knowledge.
