Bilingual Customer Service Representative

Join BCforward as a Bilingual Customer Service Representative in Austin, TX 78727. We are looking for enthusiastic individuals to provide exceptional service to our clients and partners.This role involves taking inbound calls from clients and providers, verifying private health insurance information, and ensuring a high level of customer satisfaction.

Location: 9616 N. Lamar Blvd., Austin, TX 78753About PLS:Join PLS® where we believe you deserve better! We are a premier retail provider of financial services focused on People – Location – Service. Our customers are our top priority, and our dedicated team members exemplify excellence daily. Headquartered in Chicago, PLS operates over 200 financial service centers across 12 states, offering convenient check cashing services and other financial products that fit our customers' needs. Founded in 1997 by Bob and Dan Wolfberg, we pride ourselves on transparency and affordability, making us a trusted alternative for many.Position Overview:As a Bilingual Customer Service Representative (CSR), you will be the primary point of contact for our valued customers. Your role is crucial as you will deliver outstanding customer service and educate clients about our diverse product offerings. You will be responsible for adhering to our quality standards and following all applicable policies and procedures.

Join Qualia, the premier B2B real estate technology company that revolutionizes the home buying and selling process into a seamless, secure, and enjoyable experience. Our innovative SMB and Enterprise solutions unite various stakeholders in the real estate ecosystem—including homebuyers, sellers, lenders, title and escrow agents, and real estate professionals—on a single digital platform that enhances clarity and transparency in real estate transactions. Every year, millions of consumers rely on Qualia to successfully close on their homes through our extensive network of business clients nationwide.WHAT YOU’LL WORK ONAs a Customer Support Specialist, you will serve as the primary liaison for the majority of Qualia users. Your responsibilities will include responding to inbound calls and emails, delivering training as needed, and assisting in resolving technical issues. You will keep abreast of Qualia’s functionalities and utilize this knowledge to improve customer engagement and troubleshoot reported challenges. Acting as a vital link between our users and Qualia’s internal teams, you will facilitate the smooth flow of information, ensuring effective communication that leads to actionable outcomes for all parties involved. Your role will be pivotal in fostering a positive customer experience that drives satisfaction and aids in retaining our user base.This position reports to the Manager of Tier 1 Support. Work shifts are available starting at 8:00 am, 9:00 am, and 10:00 am.

Join BCforward as a Customer Care Executive where you will be the frontline of our customer experience. Your primary responsibility will be to assist customers by answering inquiries, resolving issues, and ensuring a high level of customer satisfaction. This position requires excellent communication skills and a passion for helping others.

Join our dynamic team as a Customer Service Representative where your expertise in providing exceptional customer support will be valued. In this role, you will engage with customers to address their inquiries, resolve issues, and enhance their overall experience with our services.

Join our dynamic team at base-power as a Customer Support Specialist, where you will play a crucial role in ensuring our clients receive exceptional service and support. In this position, you will be the front line of communication, assisting customers with inquiries and resolving issues promptly and effectively.

About the Role Dun & Bradstreet is hiring a Customer Acquisition Representative II in Austin, Texas. This role focuses on helping the company grow by building strong relationships with new customers. The position supports Dun & Bradstreet’s mission to deliver vital business information to clients. What You Will Do Drive growth by acquiring new customers Strengthen and maintain customer relationships Work closely with team members to meet business goals Location Austin, Texas, United States

Location: AustinCompany: DeepL GmbH About DeepL DeepL builds AI-powered language tools trusted by over 200,000 business clients and millions of users in 228 countries. Since 2017, under CEO Jaroslaw “Jarek” Kutylowski, the company has grown to more than 1,000 employees and is backed by investors including Benchmark, IVP, and Index Ventures. DeepL’s platform offers human-like translations, advanced writing tools, and real-time voice translation, all designed with security and intelligence in mind. Our Culture Teams at DeepL work at the intersection of AI and real-world impact. Employees often highlight the positive atmosphere, shaped by values like trust, curiosity, and care. The company supports growth, innovation, and well-being, aiming to make communication easier and more connected for millions. Learn more about DeepL’s culture on LinkedIn, Instagram, and the DeepL Blog. Role Overview: Senior Premium Customer Support Specialist The Senior Premium Customer Support Specialist provides high-level support to Premium and Enterprise customers around the world. This role handles complex issues, manages escalations with confidence, and works closely with internal teams to deliver effective solutions. The position blends technical troubleshooting with direct client interaction, focusing on improving the customer experience at every step.

Join our dynamic team as an Inbound Customer Service Representative! In this role, you will assist our valued customers, providing them with the support they need in various areas. Our company offers a professional environment where you can thrive with consistent hours and a set schedule. Enjoy the flexibility to wear casual attire, including jeans and sneakers, while working in a fun and collaborative team atmosphere.We are seeking individuals who possess outstanding customer service skills and are eager to develop their careers in a supportive setting. Our full-time positions come with competitive pay and additional incentives for certain groups based on performance.

Veterinary Emergency Group (VEG) is dedicated to helping pet owners and their animals during urgent situations. Since 2014, VEG has focused on improving emergency veterinary care by rethinking traditional methods and offering continuous support to both clients and team members. With hospitals open around the clock throughout the United States, VEG aims to deliver attentive care for pets and a positive experience for everyone involved. VEG’s team works in open-concept hospitals and handles a variety of emergency cases, including those involving exotic animals. The company values a customer-first approach and encourages professional growth through mentorship and development opportunities. VEG holds a Great Place to Work® certification for 2025 and 2026. Role overview The Part-Time Customer Experience Coordinator in Austin, TX, plays a key part in shaping each client’s experience. This position centers on providing attentive service and clear communication before, during, and after visits. Coordinators act as the first point of contact, ensuring that customers and their pets feel supported throughout their time at VEG. What you will do Greet customers warmly and respond quickly, whether in person, by phone, or online. Handle all customer communications (calls, emails, texts), maintain accurate records, and direct urgent medical concerns to veterinary staff. Personalize each interaction and look for ways to meet customer needs creatively. Listen with empathy, address concerns promptly, and help prevent issues from escalating. Keep veterinary staff informed about customer needs for smooth service delivery. Provide confidential guidance on financial matters and end-of-life decisions with compassion. Process payments accurately and protect sensitive information. Follow up with customers to ensure their satisfaction and ongoing support.

Join our dedicated team at Healthcare Support Staffing, Inc. as a Customer Service Representative / Member Service Representative. In this role, you will be the first point of contact for our members, providing exceptional support and service. You will assist members with inquiries, handle issues, and ensure they have a seamless experience with our services.

Fastly’s edge cloud platform supports organizations like GitHub, Yelp, Paramount, and JetBlue by processing and protecting digital applications close to users. The company’s mission is to create a more trustworthy Internet through secure and reliable digital experiences. Team overview The Customer Support Engineering (CSE) team serves as the primary contact for Fastly customers using the edge cloud platform. This group manages support across Tier 1, 2, and 3, focusing on both technical expertise and empathy. The team also leads Mission Control Engineers (MCEs), who deliver proactive support through the Mission Control Program (MCP). MCP emphasizes observability, advocacy, and event management, aiming to shift from reactive troubleshooting to proactive, scalable support. Strategic customers benefit from reliable assistance and strong observability during their busiest periods. What you will do Lead a distributed support team: Manage engineers at all support tiers and dedicated MCEs. Mentor the group to adopt proactive ownership and ensure the Mission Control Program can scale for high-traffic events. Drive delivery and execution: Identify workflow bottlenecks, clear obstacles, and set realistic project timelines. Oversee project completion and manage runbooks and After-Action Report handoffs to Engineering and Product for MCP activities. Oversee strategic resource governance: Use a "Swarm" approach to resolve complex customer issues, involving internal experts when needed. Monitor the health of these swarms, audit cases for compliance, and apply prioritization frameworks such as MoSCoW, Eisenhower matrices, and the EADS model to assess program health. Location This position is available in Austin, TX; Birmingham, AL; Chicago, IL; Denver, CO; Des Moines, IA; Little Rock, AR; Milwaukee, WI; Minneapolis, MN; New Orleans, LA; or Oklahoma City, OK.

Join bcforward3 as a Customer Service Representative in Austin, where you will play a vital role in providing exceptional service to our clients. As part of our dynamic team, you will handle customer inquiries, resolve issues, and ensure customer satisfaction in a fast-paced environment.

Join our dynamic team at bcforward3 as a Customer Service Representative, where you will play a crucial role in enhancing customer satisfaction and building lasting relationships. As a vital member of our call center team, you will engage with clients, address their inquiries, and provide tailored solutions to meet their needs.

Sears is actively seeking dedicated INBOUND CUSTOMER SERVICE AND SALES REPRESENTATIVES to deliver exceptional customer service while fostering loyalty through our Commitment to Care approach. In this role, you will not only assist customers but also drive sales by presenting them with valuable products and services. Why choose a career with Sears? If you possess a passion for customer service and have a talent for influencing others, we offer extensive skills development, a dynamic and engaging work atmosphere, an attractive compensation and benefits package including sales bonuses, merchandise discounts at Sears, Kmart, and Lands’ End, along with opportunities for career advancement within our organization. We are committed to caring for our customers, and we are equally committed to caring for you.Apply Today!

Join us at base-power as a Member Experience Intern, where you will have the opportunity to enhance our members' experiences and contribute to our mission of providing exceptional service. In this dynamic role, you will collaborate with various teams to gather insights and implement strategies that improve member satisfaction.

About PlacemakrAt Placemakr, we blend the comforts of home with the luxuries of hospitality. By merging apartment living, vacation rentals, and hotel experiences, we provide a unique stay for our guests. Collaborating with developers, property operators, and investors, we curate a selective collection of apartment-style accommodations in desirable neighborhoods. Our tech-enabled properties offer unparalleled guest experiences and significant value to the real estate they occupy. Whether our guests stay for a night or a year, they find not just a place to rest, but a true home away from home. Our dedicated property teams focus on maintaining our buildings and ensuring an exceptional experience for all residents and guests. Non-property teams support these operations and contribute to the overall growth of our platform. Enjoy the flexibility of a remote-first work model while maintaining a reliable workspace with internet access. We value collaboration and foster connections through biannual in-person meetings at various locations across the United States.We are eager to expand our team with passionate, collaborative individuals committed to excellence.Your RoleAs a Guest Experience Associate, you will play a vital role in our commitment to service. You will be the primary point of contact for guests and residents, ensuring their stay is memorable from check-in to departure. We seek individuals who exemplify Placemakr’s core values, possess a proactive attitude, and strive for exceptional customer satisfaction. As a key member of our on-site Property Team, your interactions will reflect our mission to deliver outstanding service in all aspects of our operations.This is a full-time position with a schedule that includes weekdays, weekends, evenings, and holidays on a rotational basis.What We OfferCompetitive salary Monthly bonus potential up to $500 Equity in the form of company stock options 401k plan with 4% employer matching

Veterinary Emergency Group (VEG) operates 24/7 emergency hospitals across the country, with a mission to support pets and their owners during critical moments. Since its founding in 2014, VEG has focused on improving every aspect of the emergency veterinary experience for families, pets, and team members. The company is recognized as a Great Place to Work® for 2025 and 2026. Role overview The Customer Experience Coordinator position at VEG in Austin centers on delivering outstanding service throughout the customer journey. This role involves engaging with pet owners before, during, and after their visit, ensuring their experience is positive and supportive at every step. Coordinators are expected to bring energy, warmth, and professionalism to every interaction. What you will do Provide attentive, friendly service to pet owners and their animals from arrival through departure Engage with customers to address questions and concerns, helping them feel comfortable and informed Support a welcoming environment for both clients and team members Prioritize patient and customer satisfaction in every task Requirements Outgoing and personable communication style Professional demeanor in all customer interactions Dedication to delivering a high level of service and care This position offers the chance to work in an innovative, open-concept hospital setting, managing a variety of emergency cases, and supporting both pets and their families during important moments.

Join the industrious team as a Member Experience Associate in Austin, where you will be an essential part of our mission to create inspiring workspaces. You will be responsible for providing exceptional service and ensuring a welcoming environment for our members. Your role will involve engaging with clients, assisting with inquiries, and fostering a vibrant community within our workspace.

Join our dynamic team at BCforward as a Customer Service Representative in our Call Center located in Austin, Texas. In this role, you will play a crucial part in providing outstanding support to our clients, ensuring satisfaction and effective resolution of inquiries.As a Customer Service Representative, you will handle customer interactions with professionalism and empathy, utilizing your problem-solving skills to address issues promptly. This position is ideal for individuals who thrive in fast-paced environments and are dedicated to delivering exceptional service.