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About the job
Join Zscaler as an Engineer in our Center of Excellence, where you will play a pivotal role in delivering cutting-edge solutions that redefine the cybersecurity landscape. This position offers the opportunity to work collaboratively with industry experts and contribute to innovative projects that shape the future of secure access and cloud security.
Join Zscaler as an Engineer in our Center of Excellence, where you will play a pivotal role in delivering cutting-edge solutions that redefine the cybersecurity landscape. This position offers the opportunity to work collaboratively with industry experts and contribute to innovative projects that shape the future of secure access and cloud security.
Job DescriptionAbout the RoleJoin Abnormal Security as a skilled and motivated Backend Software Engineer. Become a vital part of our Product Features team and contribute to the platforms that drive our company's growth.Integrations Platform: Develop high-performance infrastructure that seamlessly connects our cybersecurity platform with essential enterprise tools. Your contributions will directly influence customer trust and loyalty.Configuration Platform: Innovate systems that enhance developer productivity, enabling over 100 engineers to deliver products efficiently.Your ImpactDesign scalable distributed systems capable of managing substantial workloads across cloud environments.Enhance team efficiency by creating platforms that empower engineers to expedite product delivery.Influence product development decisions by owning the infrastructure that dictates product capabilities and delivery speed.Facilitate business expansion by enabling new customer acquisitions and product launches through your platforms.Join us in crafting scalable infrastructure that aligns with our growth ambitions and enhances our ability to deliver outstanding products to our clientele.What You Will DoCollaborate with the Tech Lead, Engineering Manager, and Product Manager to implement crucial features for the product.Mentor junior team members, guiding them in their professional growth.Take responsibility for the reliability of your developed features, ensuring thorough unit and integration testing.Engage in on-call support rotations to troubleshoot and resolve technical issues for customers.Communicate effectively with the team asynchronously, demonstrating initiative in providing updates and proposing solutions.Elevate engineering standards by actively participating in knowledge sharing and professional development initiatives.
About ZscalerZscaler is at the forefront of digital transformation, empowering our customers to be agile, efficient, resilient, and secure. As a pioneering AI-driven enterprise, we continually innovate by harnessing the power of the world’s largest security data lake to enhance our cloud-native Zero Trust Exchange platform. This cutting-edge technology safeguards our clients against cyber threats and data breaches by securely connecting users, devices, and applications across all locations.At Zscaler, we prioritize impact over title, fostering a culture of trust built on results. We encourage innovators who leverage AI to maximize their effectiveness, thriving in an environment that uses intelligent systems to stay ahead of evolving security challenges. We embrace transparency and value constructive, honest debate to reach the best solutions swiftly. Our high-performing teams are dedicated to making a significant impact quickly and with excellence. We cultivate a culture focused on customer obsession, collaboration, ownership, and accountability.If you are driven by a sense of purpose, excel at solving intricate problems, and wish to contribute to securing the AI era, we invite you to join Zscaler and help shape the future of cybersecurity.We are seeking a Senior Designated Support Engineer III to join our team in a hybrid model based in Bangalore or Mohali, reporting to the Manager of Global Focal Support in our Support department. In this role, you will provide the highest level of technical support within the TAC, resolving the most complex and critical issues escalated from Level I and Level II support engineers.What You Will Do (Role Expectations)Deliver second-line phone/email consultation to independently troubleshoot complex security and networking issues.Collaborate with Engineering to assist customers with testing and troubleshooting needs.Replicate customer issues to validate problems and provide feedback to Engineering and Operations teams.Document incident resolutions in our technical support database, ensuring accurate records for issues not covered in our knowledge base.Understand product direction and customer use cases, contributing insights on product and code modifications throughout the product lifecycle.
Role overview Zscaler seeks a Lead Principal Web Development Engineer in Bangalore, India. This senior position sets the technical direction for the company’s web platform, with a focus on both performance and user experience. The role requires strong technical expertise and values collaboration across teams. What you will do Design and build improvements that enhance platform performance and usability Collaborate with engineering, product, and design teams on key projects Mentor junior engineers and help define high standards for web development Encourage the adoption of best practices and modern web technologies
Location: Bangalore About Black Duck Software, Inc. Black Duck Software, Inc. helps organizations build secure, high-quality software by reducing risk and supporting productivity. As a leader in application security, Black Duck delivers SAST, SCA, and DAST solutions that help teams quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a mix of advanced tools, expert services, and deep industry knowledge, Black Duck supports security and quality throughout DevSecOps and the full software development lifecycle. Role Overview The Senior Manager of Technical Account Management leads a global team of Technical Account Managers (TAMs). This manager drives customer adoption, ensures clients realize value, and supports renewal success across strategic accounts. The role focuses on coaching, developing, and growing a team of technical advisors who help major enterprises secure their software supply chains and integrate Black Duck technology into CI/CD pipelines. This position suits leaders who thrive where technical expertise, customer strategy, data-driven execution, and people management meet. What You Will Lead Team Leadership and Development Recruit, mentor, and build a strong team of TAMs, fostering accountability, collaboration, and continuous improvement. Create an environment where team members feel valued, supported, and empowered to do their best work. Set clear goals, establish reliable processes, and ensure the team has the tools needed to succeed. Remove obstacles quickly and recognize achievements often. Guide the team in technical expertise, customer communication, program management, and adoption-focused value delivery. Support career growth by helping each TAM develop their skills, influence, and impact. Customer Value and Adoption Ensure TAMs conduct baseline assessments, create joint adoption plans, and drive measurable improvements in product usage.
Role overview The Escalation Engineer for ZIA and ZPA at Zscaler plays a key part in resolving advanced technical issues and supporting customers facing complex challenges. This position is part of the teams located in Bangalore and Mohali. Main responsibilities Investigate and resolve technical problems related to ZIA and ZPA products. Offer expert guidance to both customers and internal teams when issues arise. Work closely with other groups to strengthen product quality and refine support processes. Address customer concerns thoroughly and ensure efficient resolution of escalated cases. Location This position is based in Bangalore or Mohali, India.
Zscaler is hiring a Senior Manager - Software Development Engineering in Bangalore. This leadership role centers on guiding software projects from concept through delivery, with a strong focus on building solutions that address customer needs. Role overview The Senior Manager oversees a team of engineers, providing direction and support throughout the development process. The position involves managing project timelines, setting technical priorities, and ensuring that software products meet quality standards. What you will do Lead and mentor a team of software engineers Drive the execution of software projects Ensure delivery of reliable, high-quality products Align development efforts with customer requirements Requirements Experience managing engineering teams Strong background in software development Ability to motivate and guide technical staff Commitment to delivering solutions that serve customer needs
As a Senior Manager of Software Development Engineering at Zscaler, you will lead a dynamic team of engineers dedicated to enhancing our innovative cloud-based security solutions. You will be responsible for driving the software development lifecycle, ensuring the delivery of high-quality software products, and fostering a culture of continuous improvement and collaboration within your team.
About Our Team & Role:The Senior Manager of International Payroll is a key strategic leader tasked with ensuring the precise and compliant execution of payroll across various global jurisdictions. This pivotal role connects finance, HR, and legal compliance, guaranteeing timely employee payments in line with local labor laws, tax regulations, and corporate policies.As the International Payroll Senior Manager, you will oversee payroll teams across multiple regions. Reporting directly to the Sr. Manager of Global Payroll, you will collaborate closely with Accounting, Equity, HR, Benefits teams, and external payroll vendors.Your Responsibilities:Global Strategy & Process ImprovementVendor Management: Cultivating relationships with Global Managed Service Providers and conducting regular RFPs to ensure cost efficiency.Systems Integration: Collaborating with IT to ensure smooth data exchanges between HRIS Workday, Etrade, other external vendors, and the global payroll provider.Operational ExcellenceAccuracy & Timeliness: Overseeing the complete payroll cycle for thousands of employees across diverse regions (EMEA and APAC). Ensuring payroll accuracy and punctuality, reviewing off-cycle payroll, timely check processing, and payroll report reviews.Addressing escalated field queries and resolving issues promptly.Working cross-functionally with HR on new hires, terminations, and leaves of absence.Establishing internal controls to guarantee the quality and efficiency of all payroll functions and compliance with regulations. Communicating procedures to company leadership and field offices.Ensuring data accuracy and process integrity.Proactively identifying, addressing, and resolving issues, while recommending mitigation plans to enhance business resilience.Driving continuous improvements, automation, communication, and education to enhance quality, improve employee experiences, and enable rapid scaling.Providing expert consultation and execution to meet business objectives related to payroll. Leading payroll projects with cross-functional teams to ensure compliance and sustainable processes.
About the RoleJoin Cyberhaven as we expand our Technical Support team in Bangalore! This is an exciting opportunity for a proactive and enthusiastic individual who is eager to make a significant impact in our dynamic environment. As a Technical Support Engineer L2, you will immerse yourself in our cutting-edge AI Data Security platform, becoming an expert on how it integrates with various endpoints used by our clients. Your passion for technology and customer satisfaction will drive you to effectively resolve issues and collaborate with our talented engineering team to enhance the security posture of our customers. In this role, you will engage with security and customer operations teams, showcasing your technical expertise and customer-focused mindset. A proactive approach to problem-solving, alongside your experience with SaaS-based security products, will be pivotal in this fast-paced, high-growth setting. This position reports directly to the Director of Support.What You'll DoDeliver clear, actionable guidance in both technical and layman’s terms to help customers troubleshoot and utilize our platform effectively.Take ownership of customer issues from initial troubleshooting through to root cause identification and resolution or escalation.Quickly identify and escalate critical issues requiring immediate attention to ensure swift resolution.Foster strong relationships with our backline engineers to collaboratively address complex technical challenges.Consistently meet or exceed customer expectations in terms of response quality, timeliness, and overall experience.Act as the primary contact for customer escalations, ensuring prompt resolution of issues.Gather data, replicate reported issues, and document bugs for the engineering team regarding product-related customer challenges.Develop process and troubleshooting documentation to enhance our support knowledge base.Collaborate with client resources to assess their data security risks and address potential threats.Work closely with the Head of Customer Experience to implement processes, reporting, and metrics showcasing support productivity and client satisfaction.
Director of Product Management - Data Threat AnalyticsLocation: Bangalore, IndiaAbout the TeamThe Product Management team at Rubrik is at the forefront of our mission to secure the world's data. We deliver innovative solutions on our industry-leading platform, addressing our customers' toughest data management and security challenges. Our Product Managers lead cross-functional teams, ensuring the timely delivery of high-quality products. We embrace various roles throughout the product lifecycle and set a clear vision for our expanding array of products. As champions for both users and the business, our Product Managers integrate diverse perspectives and empower their teams to excel.About the Role:This position demands an influential leader capable of crafting a compelling strategy, unifying diverse teams, and translating intricate recovery challenges into straightforward, actionable solutions.We are in search of a Director of Product Management - Data Threat Analytics with a robust background in hybrid and cloud security. You will spearhead a product area that focuses on identifying and understanding threats to sensitive data within hybrid and cloud environments, emphasizing recovery as the ultimate goal. This role encompasses anomaly detection, threat hunting, monitoring, and the discovery of sensitive data in backed-up datasets, aiming to redefine cyber recovery for hybrid and modern cloud infrastructures.What You’ll Own:Product Strategy:Define and maintain a long-term product vision for data threat analytics that is rooted in hybrid and cloud-native settings, prioritizing recovery-first outcomes.Innovate how threat signals, anomaly detection, and the discovery of sensitive data inform blast radius assessments, selection of optimal restore points, and contribute to effective cyber recovery workflows.Establish a perspective on the evolving hybrid and cloud threat landscape, including ransomware and misconfigurations, and translate this into a unique product strategy.Execution Excellence:Lead comprehensive execution for recovery across a matrixed organization, managing the entire process from concept validation through to general availability and customer adoption, while holding upstream teams accountable.Transform vague, multi-year product initiatives into clear milestones, measurable outcomes, and incremental value.
Join Black Duck Software, Inc., a leader in the application security industry, committed to empowering organizations to develop secure and high-quality software. Our pioneering solutions in SAST, SCA, and DAST enable teams to swiftly identify and resolve vulnerabilities in proprietary code and open-source components. We pride ourselves on our comprehensive suite of tools, services, and expert guidance that enhance security and quality within DevSecOps throughout the software development lifecycle.Are you a dynamic and customer-centric Project or Program Manager? Do you possess a proactive mindset and the ability to simplify complex concepts for both technical and non-technical audiences? If yes, we would love to connect with you!Black Duck, a consistent leader in the Gartner Magic Quadrant for Application Security, is looking for an experienced Project / Engagement Manager to collaborate with our Implementation and Services Team in driving customer onboarding and adoption.
Join Black Duck Software, Inc., a leader in application security, dedicated to helping organizations develop secure and high-quality software while minimizing risks and enhancing productivity. Our innovative solutions, including SAST, SCA, and DAST, empower teams to swiftly identify and rectify vulnerabilities in both proprietary and open-source components. As a key player in the DevSecOps arena, we provide a unique blend of tools, services, and expertise to elevate security and quality throughout the software development lifecycle. Are you passionate about software quality and security? Black Duck is at the forefront of application security, pioneering intelligent, context-aware risk management solutions. We are seeking dedicated test automation developers with a strong affinity for software testing to join our team and address complex software quality and security challenges. Help us accelerate innovation while ensuring safety!
Join Zscaler as a Principal Software Development Engineer, where you will lead the design and development of innovative software solutions. This role requires a deep understanding of software engineering principles and a passion for technology. You will work closely with cross-functional teams to deliver high-quality products that enhance the security and performance of our customers’ networks.
We are looking for an innovative and experienced Senior Staff Software Development Engineer to join our dynamic team at Zscaler. In this pivotal role, you will lead the design and implementation of cutting-edge software solutions that drive our mission of providing unparalleled security and performance for our customers.Your expertise in software development, architecture, and design will be crucial as you collaborate with cross-functional teams to deliver high-quality products. You will play a key role in mentoring junior engineers and shaping the future of our technology stack.
Join Zscaler as a Senior Staff Software Engineer specializing in C and Networking Protocols. In this role, you will be at the forefront of developing cutting-edge networking solutions that enhance our security offerings. Your expertise in programming and deep understanding of networking protocols will be crucial in driving the innovation of our products.
Join Black Duck Software, Inc., a leader in application security that empowers organizations to create secure, high-quality software while minimizing risks and maximizing productivity. We offer innovative solutions including SAST, SCA, and DAST that enable teams to swiftly identify and remediate vulnerabilities in proprietary code, open source components, and overall application behavior. Leveraging our industry-leading tools and expertise, we assist organizations in enhancing security and quality throughout their software development lifecycle.Position: ProdOps Engineer 3As a ProdOps Engineer 3 on the Black Duck SRE team, you will be instrumental in revolutionizing our R&D products through the integration of cutting-edge technologies, such as cloud computing, containerization, microservices, and modern software delivery practices. Your role will involve independently developing tools and scripts, as well as automating provisioning, deployment, and monitoring processes.
Join Black Duck Software, Inc., a leader in application security, committed to helping organizations develop secure, high-quality software while minimizing risks and enhancing productivity. We are at the forefront of the industry, offering innovative SAST, SCA, and DAST solutions that empower teams to swiftly identify and rectify vulnerabilities in proprietary code, open-source components, and application behavior. Leverage our cutting-edge tools, services, and expertise to maximize security and quality throughout the DevSecOps lifecycle.As a Senior Software Engineer, you will provide technical leadership and mentorship to our engineering team, ensuring the continuous improvement of our cutting-edge application security platform. Become part of a dynamic team that is innovating web application development through agile methodologies, cloud-native architectures, and advanced engineering practices, utilizing tools like GitHub Copilot and other AI technologies.We are looking for a visionary leader who has a solid track record in delivering complex cloud solutions. The ideal candidate should be a hands-on technology enthusiast and a proficient full-stack engineer, dedicated to helping peers and the organization stay ahead of industry trends by adopting best practices that enhance productivity and the overall experience of team members.
Join Zscaler as a Senior Staff Software Development Engineer, where you will play a pivotal role in designing and developing cutting-edge software solutions. You will collaborate with cross-functional teams to drive innovation and enhance our product offerings. Your expertise will help shape the future of secure cloud transformation!
Full-time|On-site|Bangalore, IND; Hyderabad, IND; Mohali, IND
Join Zscaler as a Staff Database Development Engineer, where you will play a pivotal role in designing and implementing robust database solutions that enhance our cloud security platform. You will collaborate with cross-functional teams to ensure optimal performance and reliability of our database systems.
Join Zscaler as an Engineer in our Center of Excellence, where you will play a pivotal role in delivering cutting-edge solutions that redefine the cybersecurity landscape. This position offers the opportunity to work collaboratively with industry experts and contribute to innovative projects that shape the future of secure access and cloud security.
Job DescriptionAbout the RoleJoin Abnormal Security as a skilled and motivated Backend Software Engineer. Become a vital part of our Product Features team and contribute to the platforms that drive our company's growth.Integrations Platform: Develop high-performance infrastructure that seamlessly connects our cybersecurity platform with essential enterprise tools. Your contributions will directly influence customer trust and loyalty.Configuration Platform: Innovate systems that enhance developer productivity, enabling over 100 engineers to deliver products efficiently.Your ImpactDesign scalable distributed systems capable of managing substantial workloads across cloud environments.Enhance team efficiency by creating platforms that empower engineers to expedite product delivery.Influence product development decisions by owning the infrastructure that dictates product capabilities and delivery speed.Facilitate business expansion by enabling new customer acquisitions and product launches through your platforms.Join us in crafting scalable infrastructure that aligns with our growth ambitions and enhances our ability to deliver outstanding products to our clientele.What You Will DoCollaborate with the Tech Lead, Engineering Manager, and Product Manager to implement crucial features for the product.Mentor junior team members, guiding them in their professional growth.Take responsibility for the reliability of your developed features, ensuring thorough unit and integration testing.Engage in on-call support rotations to troubleshoot and resolve technical issues for customers.Communicate effectively with the team asynchronously, demonstrating initiative in providing updates and proposing solutions.Elevate engineering standards by actively participating in knowledge sharing and professional development initiatives.
About ZscalerZscaler is at the forefront of digital transformation, empowering our customers to be agile, efficient, resilient, and secure. As a pioneering AI-driven enterprise, we continually innovate by harnessing the power of the world’s largest security data lake to enhance our cloud-native Zero Trust Exchange platform. This cutting-edge technology safeguards our clients against cyber threats and data breaches by securely connecting users, devices, and applications across all locations.At Zscaler, we prioritize impact over title, fostering a culture of trust built on results. We encourage innovators who leverage AI to maximize their effectiveness, thriving in an environment that uses intelligent systems to stay ahead of evolving security challenges. We embrace transparency and value constructive, honest debate to reach the best solutions swiftly. Our high-performing teams are dedicated to making a significant impact quickly and with excellence. We cultivate a culture focused on customer obsession, collaboration, ownership, and accountability.If you are driven by a sense of purpose, excel at solving intricate problems, and wish to contribute to securing the AI era, we invite you to join Zscaler and help shape the future of cybersecurity.We are seeking a Senior Designated Support Engineer III to join our team in a hybrid model based in Bangalore or Mohali, reporting to the Manager of Global Focal Support in our Support department. In this role, you will provide the highest level of technical support within the TAC, resolving the most complex and critical issues escalated from Level I and Level II support engineers.What You Will Do (Role Expectations)Deliver second-line phone/email consultation to independently troubleshoot complex security and networking issues.Collaborate with Engineering to assist customers with testing and troubleshooting needs.Replicate customer issues to validate problems and provide feedback to Engineering and Operations teams.Document incident resolutions in our technical support database, ensuring accurate records for issues not covered in our knowledge base.Understand product direction and customer use cases, contributing insights on product and code modifications throughout the product lifecycle.
Role overview Zscaler seeks a Lead Principal Web Development Engineer in Bangalore, India. This senior position sets the technical direction for the company’s web platform, with a focus on both performance and user experience. The role requires strong technical expertise and values collaboration across teams. What you will do Design and build improvements that enhance platform performance and usability Collaborate with engineering, product, and design teams on key projects Mentor junior engineers and help define high standards for web development Encourage the adoption of best practices and modern web technologies
Location: Bangalore About Black Duck Software, Inc. Black Duck Software, Inc. helps organizations build secure, high-quality software by reducing risk and supporting productivity. As a leader in application security, Black Duck delivers SAST, SCA, and DAST solutions that help teams quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a mix of advanced tools, expert services, and deep industry knowledge, Black Duck supports security and quality throughout DevSecOps and the full software development lifecycle. Role Overview The Senior Manager of Technical Account Management leads a global team of Technical Account Managers (TAMs). This manager drives customer adoption, ensures clients realize value, and supports renewal success across strategic accounts. The role focuses on coaching, developing, and growing a team of technical advisors who help major enterprises secure their software supply chains and integrate Black Duck technology into CI/CD pipelines. This position suits leaders who thrive where technical expertise, customer strategy, data-driven execution, and people management meet. What You Will Lead Team Leadership and Development Recruit, mentor, and build a strong team of TAMs, fostering accountability, collaboration, and continuous improvement. Create an environment where team members feel valued, supported, and empowered to do their best work. Set clear goals, establish reliable processes, and ensure the team has the tools needed to succeed. Remove obstacles quickly and recognize achievements often. Guide the team in technical expertise, customer communication, program management, and adoption-focused value delivery. Support career growth by helping each TAM develop their skills, influence, and impact. Customer Value and Adoption Ensure TAMs conduct baseline assessments, create joint adoption plans, and drive measurable improvements in product usage.
Role overview The Escalation Engineer for ZIA and ZPA at Zscaler plays a key part in resolving advanced technical issues and supporting customers facing complex challenges. This position is part of the teams located in Bangalore and Mohali. Main responsibilities Investigate and resolve technical problems related to ZIA and ZPA products. Offer expert guidance to both customers and internal teams when issues arise. Work closely with other groups to strengthen product quality and refine support processes. Address customer concerns thoroughly and ensure efficient resolution of escalated cases. Location This position is based in Bangalore or Mohali, India.
Zscaler is hiring a Senior Manager - Software Development Engineering in Bangalore. This leadership role centers on guiding software projects from concept through delivery, with a strong focus on building solutions that address customer needs. Role overview The Senior Manager oversees a team of engineers, providing direction and support throughout the development process. The position involves managing project timelines, setting technical priorities, and ensuring that software products meet quality standards. What you will do Lead and mentor a team of software engineers Drive the execution of software projects Ensure delivery of reliable, high-quality products Align development efforts with customer requirements Requirements Experience managing engineering teams Strong background in software development Ability to motivate and guide technical staff Commitment to delivering solutions that serve customer needs
As a Senior Manager of Software Development Engineering at Zscaler, you will lead a dynamic team of engineers dedicated to enhancing our innovative cloud-based security solutions. You will be responsible for driving the software development lifecycle, ensuring the delivery of high-quality software products, and fostering a culture of continuous improvement and collaboration within your team.
About Our Team & Role:The Senior Manager of International Payroll is a key strategic leader tasked with ensuring the precise and compliant execution of payroll across various global jurisdictions. This pivotal role connects finance, HR, and legal compliance, guaranteeing timely employee payments in line with local labor laws, tax regulations, and corporate policies.As the International Payroll Senior Manager, you will oversee payroll teams across multiple regions. Reporting directly to the Sr. Manager of Global Payroll, you will collaborate closely with Accounting, Equity, HR, Benefits teams, and external payroll vendors.Your Responsibilities:Global Strategy & Process ImprovementVendor Management: Cultivating relationships with Global Managed Service Providers and conducting regular RFPs to ensure cost efficiency.Systems Integration: Collaborating with IT to ensure smooth data exchanges between HRIS Workday, Etrade, other external vendors, and the global payroll provider.Operational ExcellenceAccuracy & Timeliness: Overseeing the complete payroll cycle for thousands of employees across diverse regions (EMEA and APAC). Ensuring payroll accuracy and punctuality, reviewing off-cycle payroll, timely check processing, and payroll report reviews.Addressing escalated field queries and resolving issues promptly.Working cross-functionally with HR on new hires, terminations, and leaves of absence.Establishing internal controls to guarantee the quality and efficiency of all payroll functions and compliance with regulations. Communicating procedures to company leadership and field offices.Ensuring data accuracy and process integrity.Proactively identifying, addressing, and resolving issues, while recommending mitigation plans to enhance business resilience.Driving continuous improvements, automation, communication, and education to enhance quality, improve employee experiences, and enable rapid scaling.Providing expert consultation and execution to meet business objectives related to payroll. Leading payroll projects with cross-functional teams to ensure compliance and sustainable processes.
About the RoleJoin Cyberhaven as we expand our Technical Support team in Bangalore! This is an exciting opportunity for a proactive and enthusiastic individual who is eager to make a significant impact in our dynamic environment. As a Technical Support Engineer L2, you will immerse yourself in our cutting-edge AI Data Security platform, becoming an expert on how it integrates with various endpoints used by our clients. Your passion for technology and customer satisfaction will drive you to effectively resolve issues and collaborate with our talented engineering team to enhance the security posture of our customers. In this role, you will engage with security and customer operations teams, showcasing your technical expertise and customer-focused mindset. A proactive approach to problem-solving, alongside your experience with SaaS-based security products, will be pivotal in this fast-paced, high-growth setting. This position reports directly to the Director of Support.What You'll DoDeliver clear, actionable guidance in both technical and layman’s terms to help customers troubleshoot and utilize our platform effectively.Take ownership of customer issues from initial troubleshooting through to root cause identification and resolution or escalation.Quickly identify and escalate critical issues requiring immediate attention to ensure swift resolution.Foster strong relationships with our backline engineers to collaboratively address complex technical challenges.Consistently meet or exceed customer expectations in terms of response quality, timeliness, and overall experience.Act as the primary contact for customer escalations, ensuring prompt resolution of issues.Gather data, replicate reported issues, and document bugs for the engineering team regarding product-related customer challenges.Develop process and troubleshooting documentation to enhance our support knowledge base.Collaborate with client resources to assess their data security risks and address potential threats.Work closely with the Head of Customer Experience to implement processes, reporting, and metrics showcasing support productivity and client satisfaction.
Director of Product Management - Data Threat AnalyticsLocation: Bangalore, IndiaAbout the TeamThe Product Management team at Rubrik is at the forefront of our mission to secure the world's data. We deliver innovative solutions on our industry-leading platform, addressing our customers' toughest data management and security challenges. Our Product Managers lead cross-functional teams, ensuring the timely delivery of high-quality products. We embrace various roles throughout the product lifecycle and set a clear vision for our expanding array of products. As champions for both users and the business, our Product Managers integrate diverse perspectives and empower their teams to excel.About the Role:This position demands an influential leader capable of crafting a compelling strategy, unifying diverse teams, and translating intricate recovery challenges into straightforward, actionable solutions.We are in search of a Director of Product Management - Data Threat Analytics with a robust background in hybrid and cloud security. You will spearhead a product area that focuses on identifying and understanding threats to sensitive data within hybrid and cloud environments, emphasizing recovery as the ultimate goal. This role encompasses anomaly detection, threat hunting, monitoring, and the discovery of sensitive data in backed-up datasets, aiming to redefine cyber recovery for hybrid and modern cloud infrastructures.What You’ll Own:Product Strategy:Define and maintain a long-term product vision for data threat analytics that is rooted in hybrid and cloud-native settings, prioritizing recovery-first outcomes.Innovate how threat signals, anomaly detection, and the discovery of sensitive data inform blast radius assessments, selection of optimal restore points, and contribute to effective cyber recovery workflows.Establish a perspective on the evolving hybrid and cloud threat landscape, including ransomware and misconfigurations, and translate this into a unique product strategy.Execution Excellence:Lead comprehensive execution for recovery across a matrixed organization, managing the entire process from concept validation through to general availability and customer adoption, while holding upstream teams accountable.Transform vague, multi-year product initiatives into clear milestones, measurable outcomes, and incremental value.
Join Black Duck Software, Inc., a leader in the application security industry, committed to empowering organizations to develop secure and high-quality software. Our pioneering solutions in SAST, SCA, and DAST enable teams to swiftly identify and resolve vulnerabilities in proprietary code and open-source components. We pride ourselves on our comprehensive suite of tools, services, and expert guidance that enhance security and quality within DevSecOps throughout the software development lifecycle.Are you a dynamic and customer-centric Project or Program Manager? Do you possess a proactive mindset and the ability to simplify complex concepts for both technical and non-technical audiences? If yes, we would love to connect with you!Black Duck, a consistent leader in the Gartner Magic Quadrant for Application Security, is looking for an experienced Project / Engagement Manager to collaborate with our Implementation and Services Team in driving customer onboarding and adoption.
Join Black Duck Software, Inc., a leader in application security, dedicated to helping organizations develop secure and high-quality software while minimizing risks and enhancing productivity. Our innovative solutions, including SAST, SCA, and DAST, empower teams to swiftly identify and rectify vulnerabilities in both proprietary and open-source components. As a key player in the DevSecOps arena, we provide a unique blend of tools, services, and expertise to elevate security and quality throughout the software development lifecycle. Are you passionate about software quality and security? Black Duck is at the forefront of application security, pioneering intelligent, context-aware risk management solutions. We are seeking dedicated test automation developers with a strong affinity for software testing to join our team and address complex software quality and security challenges. Help us accelerate innovation while ensuring safety!
Join Zscaler as a Principal Software Development Engineer, where you will lead the design and development of innovative software solutions. This role requires a deep understanding of software engineering principles and a passion for technology. You will work closely with cross-functional teams to deliver high-quality products that enhance the security and performance of our customers’ networks.
We are looking for an innovative and experienced Senior Staff Software Development Engineer to join our dynamic team at Zscaler. In this pivotal role, you will lead the design and implementation of cutting-edge software solutions that drive our mission of providing unparalleled security and performance for our customers.Your expertise in software development, architecture, and design will be crucial as you collaborate with cross-functional teams to deliver high-quality products. You will play a key role in mentoring junior engineers and shaping the future of our technology stack.
Join Zscaler as a Senior Staff Software Engineer specializing in C and Networking Protocols. In this role, you will be at the forefront of developing cutting-edge networking solutions that enhance our security offerings. Your expertise in programming and deep understanding of networking protocols will be crucial in driving the innovation of our products.
Join Black Duck Software, Inc., a leader in application security that empowers organizations to create secure, high-quality software while minimizing risks and maximizing productivity. We offer innovative solutions including SAST, SCA, and DAST that enable teams to swiftly identify and remediate vulnerabilities in proprietary code, open source components, and overall application behavior. Leveraging our industry-leading tools and expertise, we assist organizations in enhancing security and quality throughout their software development lifecycle.Position: ProdOps Engineer 3As a ProdOps Engineer 3 on the Black Duck SRE team, you will be instrumental in revolutionizing our R&D products through the integration of cutting-edge technologies, such as cloud computing, containerization, microservices, and modern software delivery practices. Your role will involve independently developing tools and scripts, as well as automating provisioning, deployment, and monitoring processes.
Join Black Duck Software, Inc., a leader in application security, committed to helping organizations develop secure, high-quality software while minimizing risks and enhancing productivity. We are at the forefront of the industry, offering innovative SAST, SCA, and DAST solutions that empower teams to swiftly identify and rectify vulnerabilities in proprietary code, open-source components, and application behavior. Leverage our cutting-edge tools, services, and expertise to maximize security and quality throughout the DevSecOps lifecycle.As a Senior Software Engineer, you will provide technical leadership and mentorship to our engineering team, ensuring the continuous improvement of our cutting-edge application security platform. Become part of a dynamic team that is innovating web application development through agile methodologies, cloud-native architectures, and advanced engineering practices, utilizing tools like GitHub Copilot and other AI technologies.We are looking for a visionary leader who has a solid track record in delivering complex cloud solutions. The ideal candidate should be a hands-on technology enthusiast and a proficient full-stack engineer, dedicated to helping peers and the organization stay ahead of industry trends by adopting best practices that enhance productivity and the overall experience of team members.
Join Zscaler as a Senior Staff Software Development Engineer, where you will play a pivotal role in designing and developing cutting-edge software solutions. You will collaborate with cross-functional teams to drive innovation and enhance our product offerings. Your expertise will help shape the future of secure cloud transformation!
Full-time|On-site|Bangalore, IND; Hyderabad, IND; Mohali, IND
Join Zscaler as a Staff Database Development Engineer, where you will play a pivotal role in designing and implementing robust database solutions that enhance our cloud security platform. You will collaborate with cross-functional teams to ensure optimal performance and reliability of our database systems.