Customer Support Executive at iEnergizer | Bengaluru

Job SummaryJoin our dynamic team as a Customer Support Executive, where you will play a crucial role in delivering exceptional customer service. You will address customer inquiries and resolve issues efficiently via phone, ensuring a seamless experience for every client.Minimum Qualifications:1. Completed Undergraduate or Graduate degree.2. Fresh graduates a…

Attention Job Seekers!We are excited to announce openings for the role of Customer Support Executive during Day Shift! Interested candidates are invited to attend a face-to-face interview at our office. Interview Dates: 8th September 2025 to 9th September 2025Interview Time: 10 AM to 1 PMContact Person: Sridevi (9945764799) Job Description:* Provide exemplary support and assistance to customers. Eligibility Criteria:* Language Skills: Excellent proficiency in English and Hindi* Qualification: Any Graduation or Post Graduation* Experience: Freshers to 3 years of experience* Age Limit: Below 30 years* Location: Marathahalli, Bengaluru* Shift: Day Shift (No Cab Facility)* Salary: Up to 27,000 INR Note: We encourage you to refer your friends as well! Venue:Valuestream Business Solutions Pvt Ltd2nd floor, Soul Space Paradigm, Marathahalli Village, Bengaluru - 560037Landmark: Near Sidewalk Club, near Bata Showroom (Marathahalli Multiplex)View on Map

Join Laundryheap as a Customer Support Team Lead specializing in escalations. In this pivotal role, you will manage and guide a team of customer support representatives, ensuring exceptional service is delivered to our valued customers. You will handle complex escalations, providing resolutions and fostering a positive customer experience. Your leadership will be key in driving team performance and operational excellence.

About Fictiv Fictiv helps hardware innovators bring better products to market, faster. With manufacturing hubs in India, Mexico, China, and the United States, Fictiv supports companies as they move from prototype to full-scale production. Clients use Fictiv to access high-quality manufacturing services, streamline logistics, and reduce supply chain risks. To date, Fictiv has delivered over 35 million parts for commercial and prototype use across industries such as aerospace, robotics, automotive, and climate technology. Role Overview: Associate Sales Support Specialist (US Shift) This role is based in Bengaluru, India and supports the U.S. sales team. The Associate Sales Support Specialist handles administrative tasks, manages CRM data, processes orders, and coordinates with internal teams. Direct customer engagement is a key part of the job, including answering questions and resolving minor issues by email, chat, or phone. Work Schedule Hours: 8:30 PM – 4:30 AM IST, Monday to Friday (aligned with US Central business hours) Hybrid: 3 nights in-office, 2 nights remote each week Main Responsibilities Sales Support Update and maintain CRM systems (such as Salesforce and Odoo) with accurate sales data Prepare and process sales quotes, invoices, purchase orders, and contracts Work closely with logistics, finance, and operations teams to support the sales process Track order statuses, follow up on pending documentation, and help with reporting Manage sales documentation and ensure compliance with internal procedures Customer Engagement Respond to customer inquiries via email, chat, or phone in a timely and professional manner Provide basic product information, order updates, and support for customer requests Escalate complex issues to the appropriate team members and maintain clear communication Build rapport with customers and represent Fictiv effectively

Founding Support Engineer (Customer Experience Engineering) Location: Hybrid - BengaluruTeam: Customer Experience Join Kognitos, where we are revolutionizing enterprise software interactions through the simplicity of natural language and the innovative capabilities of Generative AI. Our cutting-edge automation platform is not just changing workflows; it’s enhancing the way our customers achieve their goals.We are in search of a dynamic Founding Support Engineer who embodies more than just problem-solving skills. We need a customer champion, a technical expert, and a collaborative product partner. As a pivotal member of our team, you will represent Kognitos to our clients—resolving technical challenges, discerning usage patterns, developing scalable solutions, and influencing the future of customer support within an AI-driven landscape.Your Responsibilities Will Include:Be the First Line of Impact: Diagnose and rectify intricate technical issues concerning automation scripts, Generative AI prompts, integration points, and overall performance.Assist customers in crafting and troubleshooting automation scripts using either natural language, code, or a synergistic approach.Cultivate Lasting Customer Relationships:Engage with clients via email, video calls, and ticketing systems. Deliver timely updates, empathetic support, and effective solutions.Serve as a proactive technical advisor for key customers—reviewing automation code and streamlining their workflows.Enhance Product Experience:Collaborate with Engineering to escalate bugs, enhance product usability, and minimize recurring support challenges.Drive performance metrics such as case deflection rates, resolution times, and customer satisfaction by refining serviceability and documentation.Innovate Support Processes:Develop self-service resources and training materials that empower Generative AI-driven support solutions.Mitigate inbound inquiries through intelligent tooling, comprehensive knowledge bases, and proactive monitoring.Be a Founding Voice in Support:Help shape the definition of exemplary technical support at Kognitos.Mentor colleagues, share best practices, and elevate the standards for customer support excellence.

What You Will Do:Deliver prompt customer support to OneDirect clients six days a week via email.Collaborate with business teams to gain insights into product usage and identify opportunities for enhancing client experiences.Deeply understand the product and troubleshoot all issues reported by clients.Oversee the management of weekly email campaigns directed to clients.Comprehend the technical implementation of the product and identify root causes of issues and requests from business teams and clients.Coordinate closely with the OneDirect tech team to resolve client issues efficiently.Conduct online demos and walkthroughs for outstation clients.

Join Nagarro as an Associate Principal Consultant in our Support Pre-sales team. In this pivotal role, you will leverage your expertise to engage with clients, understand their needs, and provide tailored solutions that drive operational excellence. You will collaborate with cross-functional teams to enhance our service offerings and contribute to business development strategies.

Join our dynamic team at lastminute.com as a Customer Support Agent, where your passion for customer service will shine! We are seeking English-speaking agents who are ready to provide exceptional support to our clients. In this role, you will assist customers with inquiries, resolve issues, and ensure a seamless experience for our users.

Join Sutherland as an Associate Technical Support Advisor, where you will be the first point of contact for customers experiencing technical difficulties. In this role, you will provide exceptional customer service, troubleshoot issues, and guide clients through solutions to enhance their experience.

Dear Job Seekers,Exciting opportunities are available for Day Shift Customer Support Executives!If you are interested, please visit our office for a face-to-face interview. Interview Dates: 8th September 2025 & 9th September 2025Interview Time: 10 AM to 1 PMContact Person: Sridevi (9945764799) Job Responsibilities:Providing exceptional support and assistance to our customers. Eligibility Criteria:Language Proficiency: Excellent communication skills in English and Hindi.Educational Qualification: PUC, ITI, any undergraduate degree, or any postgraduate degree.Experience: Freshers and candidates with up to 3 years of experience are welcome to apply.Age Limit: Candidates should be below 30 years of age.Location: Marathahalli, Bengaluru.Shift: Day Shift (No transport provided).Salary: Up to ₹27,000 plus incentives. Note: Please refer your friends to this opportunity! Venue:Valuestream Business Solutions Pvt Ltd2nd floor, Soul space paradigm, Marathahalli Village, Marathahalli, Bengaluru - 560037Landmark: Near Sidewalk Club and Bata Showroom (Marathahalli Multiplex). Regards,Sridevi

Join the Metaforms TeamAt Metaforms, we're revolutionizing the market research landscape with our cutting-edge AI platform. Our technology enables top-tier research agencies to accelerate their operations significantly while ensuring high-quality outcomes. By leveraging AI agents for survey programming, data processing, and project management, we empower clients like Dynata, Savanta, and Borderless Access to handle more projects with less strain. Over 1,000 surveys processed each month Partnering with Fortune 500 companies Rapid month-over-month growth Supported by $9 million in Series A funding for aggressive scaling Position OverviewWe are in search of a Customer Support Executive who is dedicated to providing swift, accurate, and empathetic assistance to our customers. As the first point of contact for our clients, you will diagnose issues, respond to product inquiries, guide users through our workflows, and collaborate closely with internal teams to ensure seamless customer experiences. This role is ideal for individuals who excel at problem-solving, clear communication, and customer success. Key ResponsibilitiesAddress customer inquiries through chat, email, and support channels with efficiency and clarity.Resolve user-reported issues by providing step-by-step guidance.Conduct product walkthroughs and assist users in adopting new features.Develop and update customer-facing help articles, FAQs, and internal documentation.Collaborate with Product & Engineering teams to report bugs and track resolutions.Analyze recurring issues and provide insights for product improvement.Assist with critical workflows such as deployments, data validation, and essential customer operations.Maintain professionalism, empathy, and a high standard of responsiveness in all customer interactions.‍ Desired Skills and QualificationsCore CompetenciesProficient in analytical thinking and problem-solving.Exceptional verbal and written communication skills with the ability to simplify complex concepts.Capable of troubleshooting technical problems and comprehending product workflows.Demonstrates a strong sense of ownership and a customer-centric approach.Comfortable working in a fast-paced environment and adapting to evolving technologies.

Join our dedicated team at Jobs for Humanity as a Service Desk Associate. This role is tailored for individuals with disabilities, providing an inclusive environment where your skills can shine. In this position, you will be responsible for offering exceptional customer support, troubleshooting technical issues, and assisting users effectively.

Empowering Hardware Innovators to Accelerate Product DevelopmentAt Fictiv, we are dedicated to supporting product innovators in their quest to create exceptional hardware.Fictiv is a leading global manufacturing and supply chain enterprise, offering organizations the capability to scale their operations seamlessly across our advanced manufacturing centers in India, Mexico, China, and the U.S. Our clients leverage Fictiv's expertise to obtain top-notch production quality, streamline supply chain logistics, and reduce risks associated with their supply chains—enabling swift transitions from prototypes to large-scale manufacturing with confidence. To date, we have successfully delivered over 35 million commercial and prototype parts across diverse industries such as aerospace, robotics, automotive, and climate technology, empowering our partners to innovate faster, allocate resources more efficiently, and achieve sustainable growth. Role Impact:As an Associate Sales Support Specialist, your contributions will be vital in assisting our U.S. sales team with various administrative responsibilities, CRM management, order processing, and internal collaboration. You will also engage directly with customers through email, chat, or phone to address inquiries, provide updates, and resolve minor issues.Work Hours: 8:30 PM – 4:30 AM IST, Monday through Friday (aligned with US Central business hours). This position involves a hybrid work schedule - 3 nights in office, 2 nights remote.Key Responsibilities:Sales Support:Maintain and update CRM systems (e.g., Salesforce, Odoo) with accurate sales data.Prepare and process sales quotes, invoices, purchase orders, and contracts.Coordinate with internal teams (logistics, finance, operations) to support the sales cycle.Track order statuses, follow up on outstanding documentation, and assist with reporting requirements.Manage sales documentation and ensure adherence to internal protocols.Customer Engagement:Respond to customer inquiries via email, chat, or phone in a timely and professional manner.Assist customers with basic product information, order updates, and support requests.Escalate complex issues to relevant team members while ensuring clear communication.Build rapport with customers and represent the company positively.

Empower Hardware Innovators to Create Exceptional Products, FasterJoin Fictiv and help product innovators thrive.Fictiv is a leading global manufacturing and supply chain company empowering organizations to scale through our four manufacturing hubs located in India, Mexico, China, and the United States. Our clients leverage Fictiv to access top-tier production capabilities, streamline supply chain logistics, and reduce risks, ensuring a smooth transition from prototype to mass manufacturing with speed and assurance. To date, we have successfully delivered over 35 million commercial and prototype parts across diverse sectors including aerospace, robotics, automotive, climate technology, and more, facilitating faster innovation, optimizing resources, and driving sustainable growth. **Work Hours:** 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)**Fictiv is dedicated to simplifying custom manufacturing sourcing, from prototypes to low-volume production. Our highly vetted manufacturing network, AI-powered technology platform, and global operations across the USA, Mexico, India, and China ensure rapid and high-quality custom manufacturing services from quotation to delivery. Our expertise encompasses the complete mechanical bill of materials, including Injection Molding, Compression Molding, 3D Printing, CNC Machining, Die Casting, and Sheet Metal. Join us in our mission to deliver quality and efficiency.Job OverviewAre you ready to revolutionize customer service? Do you excel at building connections and crafting innovative solutions? If you are passionate about prioritizing customers in a vibrant, fast-paced environment, we want YOU to be part of our team!As an Associate Customer Program Manager, you will engage directly with our US-based clients, utilizing your nimble problem-solving skills and customer advocacy to enhance the speed and quality of product delivery. You will collaborate with cross-functional teams to address customer challenges and streamline their experience.

Join Tekion as a Customer Support Engineer I, where you'll play a vital role in enhancing customer experiences with our premium IoT hardware solutions. In this entry-level position, you will provide exceptional support to our customers, troubleshooting technical issues and ensuring high satisfaction levels. This is a fantastic opportunity for those passionate about technology and eager to make a difference in a fast-paced environment.

Join Flywire as a Payment Experience Associate II in our dynamic Contact Centre team. In this role, you will be pivotal in delivering exceptional support to our clients, ensuring seamless payment experiences. Your contributions will help enhance customer satisfaction and drive the company's mission of providing outstanding service. This is an exciting opportunity to be part of a vibrant team dedicated to excellence.

Role Overview Coface is hiring an International Customer Support Specialist focused on Business Intelligence and Business Operations (BI BO) for its Bengaluru office. This entry-level position centers on supporting our international clients and helping them resolve their inquiries promptly and thoroughly. What You Will Do Assist customers with questions about products and services. Troubleshoot issues and guide clients toward solutions. Work closely with internal teams to provide responses tailored to each client’s needs. Contribute to client satisfaction and help maintain strong client relationships. About the Team Join a group dedicated to delivering reliable support and ensuring our international customers receive timely, effective assistance.

Join our dynamic team at Aarna HR Solutions as a Customer Care Associate. This role is crucial in ensuring our clients receive exceptional service and support. As a Customer Care Associate, you will engage with customers, address their queries, and provide solutions to enhance their experience.We are seeking individuals who are passionate about customer service, possess excellent communication skills, and can work effectively in a fast-paced environment.

Role Overview Betsol is looking for a Technical Support Engineer in Bengaluru. This role focuses on helping clients solve technical problems and maintain a high level of customer satisfaction. Collaboration with the development team is a regular part of the job to address and resolve issues. What You Will Do Respond to client support requests and troubleshoot technical issues Work with the development team to identify and fix problems Ensure clients receive timely and effective solutions

Empowering Every Identity, from AI to HumanAt Okta, we believe that identity is the cornerstone of unlocking AI's full potential. Our innovative platform secures AI by delivering trusted, neutral infrastructure, allowing organizations to embrace this transformative era responsibly. We seek driven individuals who are not just problem solvers, but builders who act swiftly and execute with precision.This is a remarkable opportunity to shape your career while contributing to a mission that truly matters. If you're ready to join us, we want to hear from you!Key ResponsibilitiesThis position will require working in the Australian shift, with responsibilities on either Saturday or Sunday.Provide support and maintenance for clients utilizing our Customer Identity SaaS solution, addressing both technical and non-technical inquiries promptly.Manage operational aspects of support tickets efficiently.Foster and maintain strong relationships with clients, ensuring the highest levels of satisfaction.Take full ownership of customer issues from initial diagnosis to resolution, identifying root causes along the way.Exceed client expectations in response quality and overall customer experience.Act as a liaison for internal and external stakeholders on customer issues, ensuring swift resolution.Collaborate within our extended support team in a dynamic environment, going the extra mile to surpass customer expectations.Utilize your analytical skills and understanding of the development lifecycle to address complex challenges and advocate for best practices.Work cross-departmentally to enhance customer satisfaction.Contribute to a knowledge repository specific to product areas and encourage a culture of collaboration and knowledge sharing within the support team.