Windows L2 Support Engineer

Join our dynamic team as a Windows L2 Support Engineer, where you will play a crucial role in providing top-notch technical support and solutions for our clients. You will be responsible for troubleshooting and resolving issues related to Windows operating systems, ensuring optimal performance and user satisfaction.

Join ZeroFox, a dynamic and rapidly expanding company, as a Customer Support Specialist. We are looking for an enthusiastic, adaptable, and client-centric individual to provide exceptional service to our platform users while supporting our global operations. In this role, you will collaborate closely with the Account Management and Technology teams to resolve issues and enhance customer interactions.Your responsibilities will include managing our customer helpdesk, developing effective messaging for outreach efforts, and automating processes to improve efficiency. The ideal candidate will be skilled in building strong relationships internally and externally, ensuring continuous feedback, and delivering amicable solutions to customer challenges. A strong technical understanding of the ZeroFox SaaS platform will be essential.This is a high-impact position where your efforts will directly contribute to the success of our clients and partners. You will need to think strategically and make data-driven decisions while navigating both technical and non-technical environments. Your ability to create repeatable processes and manage risks will be key to driving scale and enterprise growth.

Role Overview Betsol is looking for a Technical Support Engineer in Bengaluru. This role focuses on helping clients solve technical problems and maintain a high level of customer satisfaction. Collaboration with the development team is a regular part of the job to address and resolve issues. What You Will Do Respond to client support requests and troubleshoot technical issues Work with the development team to identify and fix problems Ensure clients receive timely and effective solutions

Empowering Every Identity, from AI to HumanAt Okta, we believe that identity is the cornerstone of unlocking AI's full potential. Our innovative platform secures AI by delivering trusted, neutral infrastructure, allowing organizations to embrace this transformative era responsibly. We seek driven individuals who are not just problem solvers, but builders who act swiftly and execute with precision.This is a remarkable opportunity to shape your career while contributing to a mission that truly matters. If you're ready to join us, we want to hear from you!Key ResponsibilitiesThis position will require working in the Australian shift, with responsibilities on either Saturday or Sunday.Provide support and maintenance for clients utilizing our Customer Identity SaaS solution, addressing both technical and non-technical inquiries promptly.Manage operational aspects of support tickets efficiently.Foster and maintain strong relationships with clients, ensuring the highest levels of satisfaction.Take full ownership of customer issues from initial diagnosis to resolution, identifying root causes along the way.Exceed client expectations in response quality and overall customer experience.Act as a liaison for internal and external stakeholders on customer issues, ensuring swift resolution.Collaborate within our extended support team in a dynamic environment, going the extra mile to surpass customer expectations.Utilize your analytical skills and understanding of the development lifecycle to address complex challenges and advocate for best practices.Work cross-departmentally to enhance customer satisfaction.Contribute to a knowledge repository specific to product areas and encourage a culture of collaboration and knowledge sharing within the support team.

Who You'll Collaborate WithThe Technical Solutions Engineer (TSE) operates in a collaborative environment, providing support across all Arista products and the diverse network protocols and features encompassed by EOS. This role involves direct interaction with customers and collaboration with both software and hardware development teams as needed. The TSE team is responsible for conducting their own recreates within a dedicated lab environment.By granting customers direct access to a high-level engineer, we enhance the support experience and elevate customer satisfaction.Your ResponsibilitiesAddress customer product inquiries through telephone or written, internet-based email.Resolve customer issues encountered during installation, operation, maintenance, or product application and compatibility.Utilize strong interpersonal skills and product knowledge to effectively respond to customer-centric activities.Troubleshoot hardware and software issues, recommending corrective actions as necessary.Document customer communications and recurring technical challenges to aid product quality initiatives and development.

As a Senior Staff Network Engineer, you will leverage your advanced troubleshooting skills to drive improvements across our network infrastructure. Your role will involve identifying automation opportunities that enhance quality, reduce time to market, and boost operational efficiencies.Utilize your technical expertise to optimize change, incident, and problem management processes, ensuring that we meet and exceed our Service Level Agreements (SLAs).Deliver impactful technical and process improvements that significantly enhance system availability.Act as a representative in change, incident, and problem management discussions.Define and implement Standard Operating Procedures, while establishing hardware and software standards.Create and develop workflows and programmable automation procedures.Proactively identify risks, gaps, and issues, navigating the organizational landscape to drive resolutions.Design networks that align with Intuit’s strategic direction, adapting to evolving business needs.Conduct lab tests on network prototypes to validate concepts and ensure readiness for production.Prepare High-Level and Low-Level Designs that translate business requirements into actionable technical and process flows.Participate in an on-call rotation to support network operations.

Join our dynamic team as a Windows L2 Support Engineer. In this role, you will leverage your expertise to troubleshoot and resolve complex technical issues related to Windows environments. Your proficiency in managing user requests and providing exceptional customer service will be key to enhancing our operational efficiency.

Point72 Asset Management seeks a Support Engineer to join the Macro Technology team in Bengaluru, India. This role plays a key part in maintaining the firm's technology solutions and supporting daily operations. Responsibilities Troubleshoot technical problems as they occur Perform system administration tasks to maintain smooth operations Assist in improving and enhancing technology offerings Support daily operations to help ensure systems remain reliable This position works with a range of stakeholders and offers the opportunity to influence the firm's technology environment directly.

Join Wabtec Corporation as a **Lead Engineer** and be at the forefront of innovation in the transportation industry. In this role, you will be responsible for leading engineering projects, ensuring high-quality standards, and driving technical excellence across teams.

Join the Metaforms TeamAt Metaforms, we're revolutionizing the market research landscape with our cutting-edge AI platform. Our technology enables top-tier research agencies to accelerate their operations significantly while ensuring high-quality outcomes. By leveraging AI agents for survey programming, data processing, and project management, we empower clients like Dynata, Savanta, and Borderless Access to handle more projects with less strain. Over 1,000 surveys processed each month Partnering with Fortune 500 companies Rapid month-over-month growth Supported by $9 million in Series A funding for aggressive scaling Position OverviewWe are in search of a Customer Support Executive who is dedicated to providing swift, accurate, and empathetic assistance to our customers. As the first point of contact for our clients, you will diagnose issues, respond to product inquiries, guide users through our workflows, and collaborate closely with internal teams to ensure seamless customer experiences. This role is ideal for individuals who excel at problem-solving, clear communication, and customer success. Key ResponsibilitiesAddress customer inquiries through chat, email, and support channels with efficiency and clarity.Resolve user-reported issues by providing step-by-step guidance.Conduct product walkthroughs and assist users in adopting new features.Develop and update customer-facing help articles, FAQs, and internal documentation.Collaborate with Product & Engineering teams to report bugs and track resolutions.Analyze recurring issues and provide insights for product improvement.Assist with critical workflows such as deployments, data validation, and essential customer operations.Maintain professionalism, empathy, and a high standard of responsiveness in all customer interactions.‍ Desired Skills and QualificationsCore CompetenciesProficient in analytical thinking and problem-solving.Exceptional verbal and written communication skills with the ability to simplify complex concepts.Capable of troubleshooting technical problems and comprehending product workflows.Demonstrates a strong sense of ownership and a customer-centric approach.Comfortable working in a fast-paced environment and adapting to evolving technologies.

We are seeking a talented Backend Engineer to join our dynamic team in Bengaluru. In this role, you will focus on developing scalable systems, delivering rapid solutions, and utilizing AI-driven development methodologies to achieve exceptional product engineering results.

Join Adyen as a Team Lead in Technical Support, where you will play a pivotal role in leading a dynamic team to deliver exceptional service to our clients. You will oversee daily operations, ensuring that technical queries are resolved efficiently and effectively. Your leadership will inspire your team to achieve their best while fostering a culture of continuous improvement.

Role Overview Weekday's Client is hiring a Customer Support Specialist in Bengaluru, Karnataka, India. This full-time position centers on supporting parents and students, ensuring each interaction meets high standards for professionalism, empathy, and accuracy. What You Will Do Respond to customer inquiries across multiple channels Resolve issues promptly and document each interaction carefully Collaborate with internal teams to address complex concerns Maintain detailed and organized records of all communications Who Succeeds in This Role Comfortable working in a structured environment Detail-oriented and consistent in task execution Calm under pressure and able to manage several interactions at once Strong focus on customer satisfaction If you value precision, enjoy helping others, and thrive on delivering reliable support, consider joining the team at Weekday's Client.

As a Lead Engineer at Altisource, you will play a pivotal role in leading innovative engineering projects that drive our business forward. You will collaborate with cross-functional teams, mentor junior engineers, and contribute to the design and implementation of scalable solutions that enhance our product offerings.Your expertise in software development and your ability to lead technical discussions will be essential as you navigate complex challenges and deliver high-quality software solutions.

Join Eurofins, a global leader in laboratory services, as a Software Engineer. In this role, you will be responsible for designing, developing, and maintaining software applications that enhance our laboratory operations. You will collaborate with cross-functional teams to deliver high-quality solutions that meet our customers' needs.

Join Stripe as an Engineering Manager, Support Experience, where you will lead a team of talented engineers dedicated to enhancing our customer support platform. In this role, you will oversee the design and implementation of innovative solutions that improve the customer experience and streamline support operations. You will collaborate with cross-functional teams to identify opportunities for improvement and drive projects from conception to delivery.

Join Samsara as a Technical Support Engineer III in Bengaluru, where you will play a crucial role in enhancing our customers' experiences with our innovative IoT solutions. You will be responsible for troubleshooting complex technical issues, providing top-tier support, and collaborating with cross-functional teams to ensure customer satisfaction. If you are passionate about technology and customer service, this is the perfect opportunity for you!

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a VMware L2 Support Engineer. We are seeking a highly skilled professional who will be responsible for providing advanced technical support for VMware solutions in a fast-paced environment. Your role will be pivotal in troubleshooting complex issues, ensuring optimal performance and reliability of VMware infrastructures.

Software EngineerExperience: 3 – 5 YearsEmployment Type: 2 Years Contract (Under Third Party Payroll)Technical Skills: Proficiency in C programming, Data Structures, Diameter Protocol, Radius Protocol, pointers, and SDLC methodologies.Salary: Competitive with industry standardsBonus Available: YesJob Summary:We are seeking a dynamic and tech-savvy Software Engineer to join our team. The ideal candidate will contribute to designing and developing innovative software solutions. We value out-of-the-box thinkers who are hardworking and ready to go the extra mile to meet deadlines. Join us in our mission of “Building a Better Connected World”This is a 2-year contract position, with the potential for extension or conversion to a permanent role based on performance.Your Responsibilities Include:• Full lifecycle software development execution• Developing and designing efficient, high-quality code• Integrating software components into a cohesive software system• Crafting software verification plans and quality assurance processes• Documenting and maintaining software functionality• Adhering to project plans and industry standardsRequired Skills:• Bachelor's or Master's degree in Computer Science or Engineering• 3+ years of relevant industry experience• Expertise in object-oriented programming and design patterns• Strong understanding of Diameter and Radius Protocol• In-depth knowledge of Networking protocols• Proficiency in software development using C, C++, and Java• Solid understanding of C pointers, MySQL, and SQL• Experience with test-driven development• Ability to document requirements and specifications clearly• Familiarity with software development methodologies and release processes• Strong problem-solving abilities and exceptional communication skills

Join our dynamic team as a Unix-Oracle Support Engineer in Bengaluru! In this role, you will be responsible for providing comprehensive support for Unix and Oracle systems, ensuring optimal performance and reliability. You will collaborate with cross-functional teams to troubleshoot and resolve technical issues, implement system upgrades, and enhance operational efficiency.We are looking for a proactive individual who is passionate about technology and eager to contribute to innovative solutions. Your expertise will help us maintain our high standards of service delivery.