Network Security Engineer L2 Support [P100386]

Join a team of dedicated experts at Nomios, where you will assist our clients in resolving intricate network and security incidents, whether software or hardware-related. Your key responsibilities include:SupportIdentify and confirm incidents after ruling out user errors or installation issues, and quickly deliver precise diagnostics.Provide timely solutions…

Nomios is a leading player in the integration of security infrastructures and networks, offering tailored solutions to clients in areas such as auditing and consulting, integration, support, managed services, Security Operations Center (SOC), long-term assistance, and training. With a national presence, Nomios guarantees proximity and quality service to its clients.Mission:To strengthen our support team, we are seeking a Network Security Engineer specializing in DDI Infoblox. Your primary responsibility will be to address complex client incidents:Communicate with clients following established proceduresRespond to client phone inquiriesResolve technical incidentsImplement necessary actions for the effective handling of requests, based on client subscribed service levels (configuration, lab, upgrades, etc.)Engage relevant personnel when technical expertise is requiredEscalate to direct management in line with procedures in cases of:Exceeding SLAOverloadAvailability issues within the teamNeed for additional skillsAny other reason necessitating managerial interventionPrepare and deliver timely reporting to clients, as per contracted servicesConduct client meetings (in-person or remotely)Maintain a high-quality relationship with clientsTechnically escalate incidents to management

Nomios has provided cybersecurity infrastructure and IT network integration services across France since 2004. The company emphasizes trust, autonomy, and employee engagement, with a focus on building strong client relationships and delivering quality service. Role overview The XSOAR Engineer will join the Security Operations Center (SOC) team in Boulogne Billancourt. This role focuses on maintaining a reliable and effective SOAR platform, collaborating with analysts to improve and expand its features. Main responsibilities Perform regular maintenance and apply updates to keep the SOAR system stable. Collaborate with SOC analysts to gather requirements for playbook enhancements, integrations, and new features, then implement these updates. Design and develop new playbooks and reports to automate SOC processes. Create and update technical documentation and process guides for the SOAR platform. Assist analysts by clarifying playbook functions and SOAR capabilities in daily operations. Propose and build new SOAR-driven services to help strengthen client security coverage. Location This position is based in Boulogne Billancourt, Île-de-France, France.

As part of its strategic growth, Nomios, a key player in the integration of security and network infrastructures, has acquired Intragen, a recognized European specialist in Identity and Access Management (IAM).In this context, we are seeking an experienced PRE-SALES IAM Consultant to join our team in France. You will serve as the liaison between our technical solutions and our clients' needs, combining technical expertise, business acumen, and interpersonal skills.Key Responsibilities:Design and propose customized IAM solutions (software and services) aligned with client requirements.Conduct product demonstrations, presentations, and Proof of Concept (PoC).Collaborate with the sales team to prepare proposals, respond to RFPs, and estimate project resources and timelines.Work with product, project, and marketing teams to ensure feasibility and coherence of solutions.Monitor IAM market trends, competitive solutions, and emerging technologies, contributing to product evolution.Maintain comprehensive documentation of client interactions, proposed solutions, and pre-sales activities.

Join Social & Co as a Specialized Educator or Educational Monitor for a collective intern service within a MECS (youth aged 14 to 21 years).Key Responsibilities:Ensure adherence to operational regulations while enhancing the safety and friendliness of the establishment.Participate actively during meal times.Oversee the daily organization for each young person, including departures, outings, meals (both external and internal), laundry services, mail distribution, equipment lending, and breakfast cleanup.Manage a petty cash fund to cover daily expenses.Collaborate with team members in institutional meetings and contribute to group dynamics as a learning tool for social living, promoting citizenship, cultural openness, and critical thinking development.Implement collective actions to foster engagement (sports activities, outings, collective information sessions) and support collective forums (meetings, discussion spaces, social life councils).Serve as the guarantor of the individualized project outlined in the 'reception project.'Report on the young person's progress to the team, Social Child Welfare, and if necessary, to the judge and family.Act as the reference educator from the start of the admission process, ensuring quality reception and readiness of the accommodation. Compile the young person's file and verify administrative status (coverage, CMU, OPP, transport card, benefits).Attend various appointments with partners involved in the young person's situation and monitor health, nutrition, clothing, and budgeting. Encourage the realization of individualized projects in sports, cultural activities, and vacations.Present information regarding the young person during institutional summaries, write situation reports, and contribute to quarterly written assessments.Work collaboratively with various actors essential to the young person's development (ASE educators, inspectors, judges, medical professionals, schools in partnership with educational staff, psychologists). Share collected insights with the team and establishment management.