Customer Relations Expert

We are seeking a dynamic and dedicated Customer Relations Expert to join our team at metgroup in Budapest. In this role, you will be the cornerstone of our customer engagement strategy, ensuring that our clients receive unparalleled support and service. You will be responsible for addressing customer inquiries, resolving issues promptly, and fostering long-l…

Join Taboola as an Advertiser Technical Subject Matter Expert, where you will play a crucial role in driving our advertising solutions forward. In this dynamic position, you will leverage your technical expertise to assist clients in optimizing their campaigns, ensuring they achieve maximum performance and results.Your responsibilities will include collaborating with cross-functional teams to enhance our product offerings and providing training and support to both clients and internal teams. You will be at the forefront of innovation, helping to shape the future of digital advertising.

Join fusionconsulting as a Data Quality Expert specializing in Ataccama ONE. In this pivotal role, you will ensure the integrity and accuracy of data across various platforms. You will work closely with cross-functional teams to implement data quality strategies and maintain high standards of data governance.

Join our dynamic team at Deutsche Telekom IT Solutions as an Expert Tester for T Cloud Public. In this pivotal role, you will leverage your testing expertise to ensure the highest quality standards for our cloud solutions. Your contributions will directly impact our ability to deliver exceptional services to our clients.

Join Bosch Group as an SAP Extended Warehouse Management (EWM) Process Expert! In this pivotal role, you will leverage your expertise in SAP EWM to optimize our warehouse processes and enhance operational efficiency. You will collaborate with cross-functional teams to design and implement innovative solutions that drive productivity and streamline operations.

Role Overview CoverGo is looking for a Health Insurance Specialist with deep subject matter expertise. This fully remote position is based in Budapest and focuses on supporting clients as they work through complex health insurance challenges. The role centers on applying industry knowledge to help shape solutions and guide clients through their insurance needs. Collaboration and Impact Work closely with a skilled team to develop practical answers for clients. The position offers the chance to influence client outcomes and contribute to CoverGo’s approach to health insurance.

Join us as an AI Data Specialist focused on enhancing AI-generated content in Hungarian. Job Type: FreelanceLocation: RemoteWork Schedule: Part-time - 10+ hours per week, flexible hours.Start Date: ImmediateDuration: To be confirmedRate: Rates vary based on location Be a Part of AI's FutureAre you a student, recent grad, stay-at-home parent, or professional searching for flexible remote work? If you're passionate about shaping the growth and safety of AI models, we'd love to hear from you! Your ResponsibilitiesThe role includes various data-related tasks such as:- Collecting, evaluating, and annotating data.- Conducting pairwise comparisons.- Performing counting tasks.- Tagging and labeling objects across various content types (audio, video, images, etc.) Qualifications We Seek:- Native-level proficiency in Hungarian- English Proficiency: Fluent or advanced (B2–C2)- AI & Data Skills (Preferred): Experience in machine learning tasks, data collection, preprocessing, evaluation, and annotation. What We Provide- Flexible work schedule- Opportunity for additional income- Timely payment- Ideal for students, part-time workers, or stay-at-home parents

NielsenIQ is looking for a Junior Customer Operations Specialist based in Budapest. This position plays a key part in supporting the customer experience by assisting with daily operations and helping the team deliver dependable service. Main responsibilities Handle customer inquiries and requests promptly Assist with operational tasks to maintain smooth workflows Collaborate with colleagues to provide consistent, high-quality service Role focus This role centers on supporting both customers and internal team members. Attention to detail and a willingness to help with a variety of tasks are important for success in this position.

About MarshmallowAt Marshmallow, our mission is to simplify the migration process for everyone.We tackle complex challenges with a team of inquisitive minds committed to exploring innovative solutions. Our culture encourages questioning the status quo, breaking down barriers, and taking proactive steps to create a better future.Your journey with Marshmallow will be one of continuous growth, centered around learning. We provide the necessary tools and support to help you elevate your skills and achieve significant results.If our vision resonates with you, dive into our Culture Handbook for more insights.Advance our mission and your career.The Customer Operations TeamOur Customer Care team is dedicated to providing exceptional service while adeptly managing vital interactions. By functioning as a unified team, we swiftly resolve inquiries, minimize customer churn, and enhance the overall value of our customers.We blend human expertise with cutting-edge AI and automation to deliver rapid, high-quality support, allowing our team to focus on the intricate conversations where they can make the most impact.Please note that we are unable to offer sponsorship or visas for this position.

Role overview Jobgether is seeking a Customer Success Manager in Hungary to help enterprise and mid-market clients succeed with the company’s AI-driven SaaS platform. This role combines relationship management, technical troubleshooting, and commercial support. The main aim is to drive customer retention and support growth by ensuring clients see clear value from the platform. What you will do Guide clients through onboarding and product adoption, making sure they achieve measurable results. Serve as a trusted advisor to senior stakeholders, connecting their business goals to practical outcomes. Translate client objectives into actionable plans using data-driven workflows and AI features. Oversee complex and evolving customer programs, helping clarify processes as they develop. Support commercial efforts, including renewals and identifying opportunities for account expansion. Balance strategic planning with hands-on work in a collaborative, customer-focused environment. Requirements Background in managing customer relationships within a SaaS or technology setting. Experience working with enterprise and mid-market clients. Comfort navigating ambiguity and bringing structure to evolving programs. Strong communication skills, especially when working with senior stakeholders. Interest in AI solutions and data-centric workflows. Location This position is based in Hungary.

NielsenIQ seeks a Customer Success Specialist based in Budapest. This position works directly with clients to support their goals using NielsenIQ’s products and services. Building trust and understanding each client’s unique needs are central to the role. The specialist offers guidance tailored to help clients succeed. Key responsibilities Build and maintain strong client relationships Listen closely to identify customer objectives and challenges Provide insights and recommendations so clients gain the most from NielsenIQ solutions

Join our dynamic team at Instructure as an Associate Customer Success Manager during the 2nd Shift. In this role, you will be pivotal in ensuring our clients achieve the best possible outcomes with our products. You will be the primary point of contact for our customers, helping them navigate our platform and maximizing their potential through effective usage. This position requires excellent communication skills, a customer-first mindset, and a passion for technology.

At Marshmallow, we are dedicated to simplifying the migration process for our users.Founded in 2017, Marshmallow has rapidly evolved from a small team of 3 to over 700 professionals. We have achieved unicorn status, successfully raised approximately £140M across three funding rounds, and have become profitable while providing insurance to millions of drivers and facilitating substantial car loans.However, our journey is just beginning. Our aim is to emerge as one of the world's leading financial services providers. Over the next decade, we plan to expand significantly, not only by enhancing our current offerings but also by developing innovative new products.To reach our ambitious goals, we seek driven, commercially aware individuals who strive for excellence. At Marshmallow, we value autonomy and continuous improvement, encouraging our team members to prioritize collective success over individual interests.Our workplace is designed for curious and resilient individuals who thrive together. If this resonates with you, we invite you to consider joining our team.The Claims TeamUnlike traditional claims teams that operate slowly due to cumbersome processes, Marshmallow is designed for speed and efficiency. We empower claims specialists with advanced technology and insights to facilitate quick, informed decisions for our customers.We seek individuals with deep expertise who are eager to find better ways to work. If you've ever felt constrained by bureaucracy, Marshmallow offers the autonomy and fast-paced environment to help you excel and continuously learn.Please be aware that we are unable to provide sponsorship or visas for this position.Your ResponsibilitiesEngage with customers who have filed motor claims, addressing their inquiries via live chat and email to ensure a superior customer experience, thereby maintaining high TrustPilot ratings and meeting individual performance targets.Coordinate with policyholders and external partners to guarantee a seamless experience, utilizing multiple communication channels to keep everyone informed throughout the process.Efficiently manage your caseload with strong organizational skills.Ensure all claims in your caseload are accurate and comprehensive, maintaining precise records to minimize risk.Perform thorough liability assessments and make informed decisions.

Role Overview Formlabs is looking for a Customer Experience Audit Specialist in Budapest, Hungary. This role focuses on reviewing customer interactions and shaping how the company delivers service. Insights from your audits will help raise customer satisfaction and refine the entire customer journey. What You Will Do Conduct detailed audits of customer interactions across various channels Spot trends and areas where service can improve Develop clear, practical recommendations to enhance the customer experience Work closely with teams across the company to maintain high standards in customer service Analyze customer feedback and monitor service quality Support the rollout of best practices that strengthen customer engagement

Join Binance, a leading global cryptocurrency exchange, as a German-Speaking Customer Service Representative. We are looking for enthusiastic individuals who are passionate about delivering exceptional customer experiences. In this role, you will assist customers with inquiries, resolve issues, and provide information about our platform and services. You will be the voice of our brand, ensuring customer satisfaction and loyalty.

Join our dynamic team as a Microsoft Customer Insights Consultant / Developer, where you will leverage your expertise in Microsoft technologies to deliver impactful insights for our clients. You will be at the forefront of enhancing customer experiences through innovative solutions and data-driven decision-making.

Join our team as an Automotive Warranty and Technical Support Specialist, where you will serve as the crucial liaison between dealers and the manufacturer addressing product-related issues and contributing significantly to solution development. You will provide both written and verbal support to authorized repairers in diagnosing and resolving vehicle issues utilizing the manufacturer’s advanced systems and databases. Additionally, you will play a vital role in managing warranty claims, including those related to Pre-Delivery Inspection (PDI).We seek automotive technical professionals who excel in customer service and communication.Key Responsibilities:Deliver expert assistance in diagnosing intricate technical issues while supporting the dealer network in swiftly resolving technical product concerns and warranty evaluations.Collaborate closely with workshop technicians and dealership staff, providing repair instructions through specified communication channels.Utilize your practical workshop experience to develop solutions across our full product range, acting as a key interface between the manufacturer and dealers.

Join us in transforming the way the world creates! At Formlabs, we are pioneers in developing innovative tools that empower individuals to turn their visionary ideas into reality, spanning from groundbreaking products to life-saving medical devices. Our advanced 3D printing technology fuels creativity and innovation across more than 50,000 industry leaders globally, including renowned names like Apple, Google, Tesla, New Balance, and NASA. Together, we are revolutionizing the design, prototyping, and manufacturing processes. Our Services team utilizes their unique blend of business and technical expertise to support our direct customers, distributors, and resellers, helping them serve their clients effectively by troubleshooting technical challenges, analyzing machine errors, reviewing printer logs, and imparting essential technical knowledge. We are in search of a skilled and multilingual Customer Support Agent to cater to our expanding markets within the EMEA region. If you thrive on building professional relationships, delivering exceptional service, sharing your technical know-how, and are proficient in both Italian and English, we would love to connect with you! Your Role: Provide support to our direct customers, distributors, and resellers in the EMEA region for technical and business inquiries via phone, email, or chat. Educate and train direct customers and resellers utilizing your technical acumen regarding Formlabs printers. Assist resellers in delivering outstanding service to their clientele. Collaborate closely with our global engineering team to resolve technical issues. About You: You are fluent in written and spoken Italian and English. You possess the ability to quickly troubleshoot technical issues; rest assured, we will equip you with the necessary technical training. You enjoy engaging with people and are an attentive listener. You are comfortable and professional while communicating over the phone. You have exceptional writing skills, demonstrating proper spelling and grammar. Preferred Qualifications: A strong passion for 3D printing and emerging technologies. Experience in a dynamic startup environment. What We Offer: Flexible hybrid work model. Delicious catered lunch at the office three days a week.

Join Binance, a leading global cryptocurrency exchange, as a Bilingual Customer Service Representative fluent in German and English. In this dynamic role, you will be the first point of contact for our clients, providing exceptional service and support while helping them navigate our platform.Your responsibilities will include responding to customer inquiries, resolving issues, and ensuring a seamless experience for our users. If you are passionate about the cryptocurrency industry and have a knack for problem-solving, we would love to hear from you!

SEON is a leading force in fraud prevention and AML compliance, empowering thousands of businesses worldwide to combat fraud, mitigate risk, and safeguard their revenue streams. Utilizing over 900 real-time, first-party data signals, SEON enhances customer profiles, identifies suspicious activities, and simplifies compliance processes, all from a single platform. Our advanced analytics and faster time-to-value have enabled companies to achieve a remarkable 95% reduction in fraud and a 32x return on investment. Our rapid growth is fueled by partnerships with some of the most innovative digital companies globally, including Revolut, Wise, and Bilt.As the Engineering Manager for the Customer Support Engineering division, you will spearhead and develop a remote team of engineers focused on addressing customer support tickets, particularly those related to defects and other support issues. Your objective will be to establish a top-tier technical response framework that guarantees swift and high-quality solutions for our clients.You will work in conjunction with product, engineering, and support teams to refine workflows, enhance the quality of ticket resolutions, and proactively minimize recurring issues.This role presents a unique opportunity to create and lead SEON's inaugural Customer Support Engineering function—an initiative that is crucial for both our clients' success and the reliability of our products. You will be instrumental in shaping the operational foundation of SEON's issue-response strategy, enabling sustainable scalability while ensuring an exceptional customer experience.