Technical Solutions Specialist

Join our dynamic team as a Technical Solutions Specialist at aleph in Buenos Aires, Argentina. In this pivotal role, you will leverage your technical expertise to provide innovative solutions that meet our clients' needs. Collaborating with cross-functional teams, you will drive effective communication between technical and non-technical stakeholders.Your re…

Join GoFundMe as a Senior Technical Support Engineer and become a vital part of our mission to help people around the world. In this role, you will utilize your technical expertise to troubleshoot and resolve complex issues faced by our users. You will collaborate closely with our engineering and product teams to enhance our platform and ensure that our customers have a seamless experience.

Who We AreAt BriteCore, we are a progressive and innovative organization dedicated to empowering Property & Casualty (P&C) insurers to enhance their operations and achieve growth through our advanced cloud-native technology solutions.Our software platform is essential for our carrier clients, facilitating the management of policies, billing, and claims through a comprehensive core insurance solution that offers real-time analytics and digital portals for agents and policyholders. In a landscape where traditional solutions are the norm, we are spearheading the transition to modern cloud technology. BriteCore is committed to continuous innovation, regularly delivering new features and enhancements via a flexible, scalable core insurance platform designed to adapt to the changing needs of insurers.We strive to foster an inclusive and collaborative work environment where team members are encouraged to share their ideas, challenge established norms, and pursue both personal and professional growth. Our distributed team shares a common passion for transforming the insurance industry and providing outstanding service.Join BriteCore and be a part of a company that is reshaping the future of insurance technology. You'll have the chance to work alongside talented professionals and make a significant impact. Your contributions will truly matter. If you're eager to create something exceptional, let's collaborate to build the future of insurance software together.Position OverviewWe are in search of a Senior Technical Support Engineer to enhance our technical services team. In this vital role, you will assist BriteCore’s customers in overcoming complex challenges to ensure their success with our Policy Administration System (PAS). You will be instrumental in diagnosing intricate issues, providing prompt resolutions, and maintaining high customer satisfaction levels.This role is perfect for individuals who thrive on direct customer interaction, excel in on-the-spot problem-solving, and have a strong passion for server maintenance and relational data analysis. If you are ready to make a significant impact and thrive in a dynamic setting, we would love to speak with you.This is a fully remote position; however, applicants must reside in Argentina. This role is a long-term Independent Contractor position.

We are looking for a dedicated and knowledgeable Technical Specialist to join our team at Veolia Environnement S.A. in Buenos Aires. In this role, you will provide essential administrative support that ensures the smooth operation of our technical departments. Your expertise will help us maintain high standards of service and operational efficiency.

Join our dynamic team at evolution as we embark on an exciting studio build project! We are seeking two committed Equipment Support Specialists to work on-site in Canning, Ezeiza - Buenos Aires.Schedule:During the studio construction phase: 8 AM - 4 PMPost-construction: Two rotating shifts: 7 AM – 3 PM2 PM – 10 PMKey Responsibilities:Install, clean, adjust, and regulate various equipment.Conduct equipment tests to ensure optimal performance.Implement preventive maintenance measures for all equipment.Monitor equipment performance, assess issues, and decide on necessary actions.Ensure equipment is operational and available 24/7.Report any equipment-related issues promptly.Maintain and clean roulette wheels and shuffle machines.Inspect decks and ensure tables are in top condition.Transport cards and equipment to and from storage.Organize equipment usage effectively.Monitor climate conditions on gaming floors and in storage areas.Track inventory of equipment.Collaborate with other departments as needed.Perform additional tasks as assigned by management related to this role.Provide cover for colleagues during their absences, including vacations and sick leaves.Expectations:Consistently execute job duties with high quality and timeliness.Adhere to work schedules and follow management directives.

Role Overview evolution is looking for an Equipment Support Specialist to join the team on-site in Buenos Aires. This position plays a key part in keeping technical equipment running smoothly. The role suits those early in their technical operations career who want direct, hands-on experience maintaining and supporting equipment that keeps daily operations on track.

Join evolution as a Technical Integration Specialist and play a pivotal role in our technology-driven projects. We are looking for an enthusiastic and skilled professional who thrives in a dynamic environment and is passionate about integrating innovative solutions. In this role, you will collaborate with cross-functional teams to ensure seamless integration of our systems, contributing to our mission of delivering exceptional digital experiences.

Role Overview evolution is hiring a Studio Support Specialist (Build Crew) for its on-site team in Buenos Aires. This entry-level role supports daily studio operations and helps keep projects on track. What You Will Do Assist with studio setup, maintenance, and breakdown tasks as part of the Build Crew Work closely with different teams to keep studio operations running smoothly Support the execution of ongoing projects within the studio environment Who This Role Suits Individuals interested in starting a career in technical operations Team players who enjoy hands-on work and collaborating with others Those eager to contribute to a variety of studio projects This is a full-time, on-site position based in Buenos Aires.

Role Overview evolution is hiring an IT Support Specialist in Buenos Aires. This role supports daily technology needs and helps keep client operations running smoothly. As the first point of contact for technical questions, the IT Support Specialist troubleshoots issues and assists users in getting the most from their IT systems.

Join our dynamic AI Special Forces team at darwin-ai, where we are seeking a highly motivated and tech-savvy individual who is passionate about providing rapid, effective, and top-notch support to our clients. If you thrive on solving challenges, possess strong organizational skills, and have a keen interest in technology and AI, this position is tailored for you.As an AI Special Forces Specialist, you will be the first point of contact for clients facing issues with their AI agents or needing assistance with integrations into external systems. Your direct engagement with customers will involve resolving inquiries, troubleshooting technical difficulties, and collaborating with internal teams (Customer Success, Onboarding, Product, and Engineering) to ensure prompt and thorough resolution of issues. Your contributions are essential in nurturing strong client relationships and enhancing satisfaction with the darwin-ai experience.In this role, you will:Address customer inquiries through WhatsApp, email, and Slack, ensuring quick responses and high client satisfaction.Troubleshoot and resolve technical issues, particularly those related to AI functionality, configuration, and API integrations.Monitor and respond to alerts from internal tools like Slack channels and customer feedback submitted through the darwin platform.Collaborate closely with Product and Engineering teams, escalating complex issues and contributing to product enhancements.Document support activities accurately, maintaining detailed logs of issues and resolutions.Identify recurring issues and assist in developing internal documentation and FAQs.Work with the Customer Success and Onboarding teams to ensure a seamless customer journey.Audit AI interactions to identify bugs or opportunities for improvement.Ensure all critical feedback and issues are addressed within the Service Level Agreement (SLA).

Join our dynamic team at evolution as a Service Support Specialist, where you will play a vital role in our on-site canning operations in Ezeiza. This position requires a hands-on approach to ensuring equipment is operating efficiently and that our service delivery meets the highest standards. You will engage directly with our team to troubleshoot issues, manage equipment maintenance, and uphold our commitment to quality. If you are passionate about providing top-notch service and thrive in a fast-paced environment, we want to hear from you!

Join our dynamic team at monks as a Technical Solutions Engineer. In this role, you will play a crucial part in delivering innovative technical solutions to our clients, ensuring their needs are met with precision and expertise. You will collaborate closely with cross-functional teams to troubleshoot and resolve technical issues, providing top-notch support and guidance.

Join us at AppsFlyer, where our vibrant culture is shaped by our dedicated team! We pride ourselves on being approachable professionals, relentless problem-solvers, and valued mentors.Are you passionate about tackling intricate technical challenges? We're seeking a dynamic Senior Support Engineer who prioritizes customer satisfaction and excels in delivering outstanding support services to our clientele.The ideal candidate is a natural communicator and adept at problem-solving. You will collaborate closely with our R&D, Customer Success, and Product Teams, participating in cross-department projects that significantly influence our product's evolution by providing crucial insights and feedback.Key Responsibilities:Assume full ownership of customer technical issues, from initial troubleshooting to resolution and communication.Act as the primary point of contact for customer escalations, ensuring meticulous issue resolution.Collaborate with R&D and Product teams on escalations and enhancement requests.Contribute to our knowledge base with relevant technical insights.Lead initiatives to improve support processes across the organization.Provide valuable product feedback to the business and R&D teams.Manage various internal projects, including training and support readiness for new feature launches.Advocate for our VIP customers, partnering closely with the Customer Success and Business teams.What We Seek:A passion for resolving customer issues in a fast-paced environment.5+ years of experience in technical support, QA, data analysis, development, or technical account management.Proficiency in SQL and data management.Familiarity with at least one programming language.Outstanding written and verbal communication skills.Ability to facilitate communication between clients and internal teams.Quick learner of new technologies.Strong multitasking abilities and capability to work independently.Structured and process-oriented mindset.Bonus Qualifications:Experience in web/mobile marketing and digital advertising.Background in web, SDK, mobile development, or QA.

At AppsFlyer, we empower brands to make informed decisions that benefit both their business and their customers through our cutting-edge measurement, data analytics, deep linking, engagement, fraud protection, data clean room, and privacy-centric technologies. Our foundation is built on the belief that brands can enhance customer privacy while delivering exceptional user experiences, allowing us to support thousands of creators and over 10,000 technology partners in cultivating meaningful customer relationships. We are seeking a technically proficient individual who recognizes the significance of customer-focused and responsive support services. Our success is intertwined with the success of our customers, and we are looking for a natural problem-solver and an excellent communicator. In this role, you will collaborate closely with our R&D, Customer Success, and Product Teams, contributing to the evolution of our products by providing valuable feedback for future development. Submit your CV in English to be considered for this exciting opportunity.

As an IT Operations Specialist, your role will encompass:Acting as the technical authority in the analysis, design, development, and implementation of deployment solutions, modifications, and enhancements.Providing in-depth technical expertise across various technology disciplines related to deployment and systems management.Offering high-level consultation and technical guidance to senior and mid-level management on Windows PC and Mac deployment and systems management issues.Assisting the Product and Sales teams as necessary.Designing, conducting, and documenting User Acceptance Testing (UAT) and comprehensive solution quality assessments.Key ResponsibilitiesManage a large volume of support calls while monitoring, triaging, and troubleshooting incoming requests through ticketing systems.Deliver technical phone support for users of the Workplace product and accurately document all interactions in the ticketing system.Utilize technical documentation to follow the correct troubleshooting procedures for reported issues.Oversee ticket queues to ensure compliance with SLA requirements and escalate issues as needed.Ensure thorough documentation of incidents and resolutions using Zendesk.Provide remote desktop support to both client and internal users.Proactively identify emerging issues and take swift action to mitigate their impact.Keep management informed about trending technical problems and contribute suggestions for process improvements.Develop effective cross-functional relationships to facilitate escalation paths and ensure end-user success.Maintain a positive, professional environment when interacting with customers and colleagues.

Join us in making a difference! GoFundMe stands as the world’s leading platform for community-driven philanthropy, committed to empowering individuals to assist one another. By connecting people and nonprofits, we facilitate safe and straightforward ways to seek and provide support for various causes. Since our inception in 2010, our community has successfully raised over $40 billion. We invite you to be part of our mission! The GoFundMe Pro team is on the lookout for a Lead Technical Account Manager (TAM) who will play a crucial role in enhancing the effectiveness and technical success of our Enterprise nonprofit clientele. In this pivotal position, you will serve as a trusted technical consultant and strategic ally, guiding organizations through the implementation, integration, and optimization of the GoFundMe platform. You will collaborate with Sales, Product, Engineering, and Support teams to ensure the successful deployment of solutions, manage transitions, tackle technical issues, and foster substantial fundraising results.

About So Shall We:At So Shall We, we collaborate with mid-market owners and executives across the United States to fuel bottom-line growth with mutual benefits. Our unique blend of consulting, comprehensive execution, and aligned incentives aims to rectify the shortcomings of the traditional agency model. We pride ourselves on being a dependable partner in making growth seamless.Your growth is not just our priority; it's our business.Your Role:As a MarTech Specialist, you will play a crucial role in the technical onboarding and implementation of our new clients. Your efforts will ensure that their growth strategies are backed by a robust, scalable, and efficient technology stack. You will configure and connect essential tools that drive performance and measurement, establish best practices, and contribute to the development of standardized implementation processes across accounts. This position is highly hands-on and technical, offering a broad scope to enhance our operations, automate processes, and deliver impactful results.Key Responsibilities:Client Technical Onboarding & ImplementationCollaborate with the Tech Onboarding Lead to strategically plan, execute, and refine the technical onboarding process for new clients.Guide clients through the onboarding journey from discovery to go-live, ensuring alignment between their growth strategies and operational frameworks.Implement and configure core platforms and accounts (e.g., Meta, Google, and other performance channels) to ensure accuracy, access control, and consistent setup.Assist in creating and maintaining scalable onboarding frameworks by adhering to established standards.Systems, Tracking & IntegrationsGain a thorough understanding of major advertising platforms (e.g., Meta Ads, Google Ads, LinkedIn Ads) including optimization parameters and enhancing systems in production environments.Facilitate the configuration and connection of tools such as GHL, HubSpot, GA4, Clarity, Zapier, AgencyAnalytics, and others as necessary.Implement integrations and automations to minimize manual tasks, streamline operations, and ensure data consistency.Validate tracking implementations across platforms (events, conversions, attribution considerations, etc.) and address any issues that arise.

Join our dynamic team at Dev.Pro as we expand our remote opportunities! We are searching for a skilled and experienced Senior Technical Content Marketing Specialist to enhance the quality, consistency, and relevance of our marketing and sales content. In this role, you will transform technical expertise and project outcomes into clear, engaging narratives tailored for senior business and technical audiences, ensuring cohesion with our technology services positioning and CTO-level messaging.⭐ What We Offer:Make a significant impact on our company positioning and sales enablement through compelling B2B content.Work closely with subject matter experts (SMEs) to craft insightful narratives based on real project experiences.Gain extensive exposure to the fintech, retail, and POS industries through diverse client use cases and solutions. Are You the One?5+ years of B2B content marketing experience, particularly within technology companies.Familiarity with tech services, consulting, or outsourcing environments.A strong portfolio showcasing case studies, sales materials, and website content.Proficient in writing for senior technical and business audiences.Ability to simplify complex technical topics (like AI, cloud, and engineering) into clear business value propositions.Experience collaborating with SMEs across engineering, delivery, and sales to gather technical insights.Excellent research skills for synthesizing diverse information into impactful narratives.Strong critical thinking skills and the ability to produce original, relevant content.Advanced proficiency in English, with excellent copywriting and storytelling abilities.A proactive mindset with a high degree of ownership and independence.Adaptability to thrive in a fast-paced environment with changing priorities. Desirable Qualifications:Experience in creating content related to AI.Knowledge of Account-Based Marketing (ABM) or outbound content strategies.Background in fintech, payments, retail, commerce, or restaurant tech/POS industries.Basic understanding of SEO principles. Your Role:As a Senior Technical Content Marketing Specialist, you will be responsible for producing high-quality B2B content that effectively communicates complex technical topics as clear business value, supporting our sales and marketing initiatives.Lead the creation of B2B content, including case studies, website pages, sales materials, and thought leadership pieces.Collaborate with SMEs across delivery, sales, pre-sales, and marketing to gather insights and develop compelling client success stories.Translate intricate technical topics into clear, business-focused narratives.

We are seeking a skilled Technical Supervisor to join our dynamic team at Veolia Environnement S.A., a leader in environmental services. In this role, you will oversee technical operations, ensuring that our services meet the highest standards of quality and efficiency. You will be responsible for managing customer service inquiries, providing technical support, and leading a team of professionals dedicated to delivering exceptional service.

CookUnity is looking for a Supply Chain Operations Support Specialist to join the team in either Buenos Aires, Argentina or Lima, Peru. This position plays a key part in making sure supply chain activities run efficiently each day. Role overview The Supply Chain Operations Support Specialist works with teams across the company to help improve processes and support daily supply chain operations. The goal is to keep goods and services moving without delays, contributing to better efficiency and consistent customer satisfaction. Collaboration This role involves regular communication with colleagues in different departments. By working together, the team addresses challenges and finds ways to streamline supply chain activities. Location This position is open to candidates based in Buenos Aires, Argentina or Lima, Peru.