Lead Customer Success Engineer

As a Lead Customer Success Engineer, you will play a pivotal role in steering the technical processes that enhance the customer journey, ensuring optimal customer satisfaction and success.Key Responsibilities:Deliver exceptional customer support for our range of products and services.Create and implement top-tier support strategies for our expanding customer…

Join our dynamic team at Anas Technologies as a Senior Software Developer. In this pivotal role, you will design, develop, and implement innovative software solutions that enhance our product offerings. You will collaborate with cross-functional teams to ensure that our technology meets the highest standards of quality and performance.

Join Sumerge as a Senior Software Solution Architect, where you will be integral in defining the technical trajectory of our innovative projects. This prestigious role demands extensive knowledge in cloud-native technologies, microservices architecture, and DevOps methodologies. You will be charged with crafting resilient and scalable software solutions, leading the development of sophisticated cloud-based applications, and ensuring the adoption of advanced technologies and practices, including event streaming and Kafka. Your expertise will be essential in articulating architectural approaches and collaborating effectively with both technical teams and non-technical stakeholders to propel project success and drive innovation. This role requires not only strong technical skills but also outstanding leadership and communication abilities to guide teams toward achieving ambitious technical objectives.

As the Lead Back End Engineer, you will spearhead an agile software development team, crafting, implementing, and managing our Client's global content API using cutting-edge backend technologies.Your role will involve providing technical vision, guiding the team's direction, and establishing priorities. You will be at the forefront of innovation, consistently strategizing to enhance application performance and resilience.In addition, you will tackle complex challenges, prepare detailed reports, and propose effective solutions for software, systems, and operational processes.Your responsibilities include writing high-quality code that meets both current and future requirements, exploring and deploying new technologies, and conducting code reviews according to the Client’s coding standards.Collaboration is key as you work closely with product and engineering teams to achieve product goals, ensuring ongoing communication with team members and stakeholders regarding vision, market changes, deliverables, and timelines.Proactively identifying potential challenges will allow you to work alongside your team to develop robust solutions.

Job Purpose:We are seeking a highly skilled Senior Technical Customer Success Engineer to oversee the technical aspects of our customer journey implementation processes, ensuring we achieve the highest levels of customer satisfaction and success.Key Responsibilities:Deliver exceptional customer support for our suite of products and services.Develop and implement top-tier support strategies for our expanding customer base.Provide technical assistance, guiding clients through issue resolution.Create comprehensive documentation to facilitate problem-solving.Coordinate with other teams to mobilize additional resources for issue resolution.Deliver bi-monthly status updates and system health assessments to clients.Thoroughly understand project goals and desired outcomes.Analyze complex technical requirements from customers.Offer guidance on optimal product usage.Respond promptly to customer inquiries through tickets and chat.Relay insightful feedback regarding customer needs to relevant internal teams.Internal Collaboration:Support Team MembersProduct TeamServices TeamTesting TeamQuality TeamUI/UX TeamExternal Engagement:Customers via ticketing system.Note: The internal and external relations defined are fundamental, and subject to change as necessary.

As a Software Product Manager at Squadio23, you will play a pivotal role in shaping and executing the product vision and strategy, ensuring consistent delivery of value and customer satisfaction. Your responsibilities will include: Steering the product vision, leadership, and direction for our Software as a Service (SaaS) solutions. Overseeing the complete product lifecycle, from ideation through to market launch and ongoing support. Acting as a servant leader within one of our agile development squads. Gathering product requirements, crafting and managing the product roadmap, delivering product features, and evaluating their impact. Establishing and tracking clear, measurable objectives along with prioritized use cases and requirements. Leading Cross Functional Teams (CFT) through rapid, data-driven iterations to meet customer and business needs. Conducting competitive analysis and market research to inform product prioritization and positioning. Identifying new growth opportunities and innovative revenue streams. Creating and maintaining a differentiated product offering through a strategic, outcome-focused roadmap. Producing product-related materials, including briefs, success stories, pricing models, and customer presentations. Engaging regularly with key customers, prospects, and partners to gather insights and promote our strategic value propositions. Collaborating with the Marketing team on press releases, website content, and product promotions.

Join our innovative client, an award-winning international software company located in Spain, as a Senior Full Stack Laravel Engineer. This opportunity allows you to work remotely while being part of a dynamic team that specializes in creative online, web, and mobile software development across various European locations.Key Responsibilities:Designing the structure of web pages based on provided specifications.Creating reusable code for future projects.Adopting a mobile-first approach in development.Ensuring web design is fully optimized for smartphone users.Monitoring website performance and implementing improvements.Optimizing web pages for enhanced speed and scalability.Demonstrating self-motivation and effective time management skills.

Job Purpose: As a Senior Project Manager, you will spearhead the planning, execution, and successful delivery of software development or systems integration projects. Your leadership will guide the project development process to meet client specifications, while effectively managing the project's scope, schedule, costs, and quality on a daily basis for large-scale projects. You will be adept at identifying issues, uncovering unstated assumptions, resolving interpersonal conflicts, and applying systematic management skills. This role typically requires 10 to 13 years of relevant experience.Key Responsibilities:Requirements Understanding: Collaborate with systems analysts to confirm both functional and non-functional software requirements, resolve any conflicts, and ensure the development team’s commitment to these requirements.Software Construction: Own project deliverables, review unit test cases, and ensure product integration aligns with the project schedule and acceptance criteria.Software Design: Oversee design compliance with client requirements, conduct design meetings, and verify graphic design output meets project requirements.Customer Engagement: Impact customer retention through timely, high-quality project delivery while understanding the client's business domain.Change Management: Manage project scope adjustments due to requirement changes, ensuring clear communication with clients regarding change requests.

Job Overview:Are you a talented Back-End Java Spring Boot Engineer looking to make a significant impact in the banking sector? We invite you to join our dynamic team at ssc-hr. In this role, you will leverage your expertise in developing, optimizing, and maintaining secure and scalable banking applications utilizing Java, Spring Boot, and Microservices architecture.Key Responsibilities:Design, develop, and sustain high-performance, scalable, and secure banking applications.Create and manage RESTful APIs and integrate them with third-party services.Utilize Spring Boot, Spring Security, Spring Data, and Hibernate for robust back-end development.Implement microservices architecture with efficient inter-service communication.Collaborate with cross-functional teams, including front-end developers, DevOps, and business analysts.Ensure application security and compliance with banking industry regulations.Optimize and troubleshoot system performance, database queries, and APIs.Work with SQL and NoSQL databases such as PostgreSQL, MySQL, and MongoDB.Implement CI/CD pipelines for seamless integration and deployment.Write clean, maintainable, and well-documented code adhering to best practices.Required Skills & Qualifications:4 to 10 years of experience in Java back-end development, particularly within the banking or financial domain.Strong proficiency in Java and the Spring Boot framework.Experience with Microservices architecture and containerization tools like Docker and Kubernetes.Proficient in working with RESTful APIs, JSON, and message queues (RabbitMQ, Kafka).Hands-on experience with relational and non-relational databases such as PostgreSQL, MySQL, and MongoDB.Knowledge of security frameworks such as Spring Security, OAuth2, and JWT.Experience with CI/CD tools like Jenkins, GitLab CI/CD, Maven, and Gradle.Familiarity with cloud platforms such as AWS, Azure, or GCP.Strong problem-solving skills and the ability to thrive in a fast-paced environment.Excellent communication and collaboration skills.

Join Anas Technologies as a Software Developer and be part of a dynamic team that thrives on innovation and creativity. In this role, you will have the opportunity to design, develop, and implement software solutions that meet the needs of our clients. We are looking for passionate individuals who are eager to learn and grow in the tech industry.

We are seeking an experienced Senior Backend Java Staff Engineer to join our dynamic team in the banking sector. In this pivotal role, you will play a key part in enhancing our backend API technology stack, collaborating closely with product and design teams to turn end-user requirements into effective technical solutions.Your expertise will also be instrumental in improving our DevOps tooling and processes. As a Senior Backend Java Engineer, your key responsibilities will include:Designing and implementing innovative technology and business solutions that set our client organization apart in the competitive landscape.Utilizing various software development technologies to swiftly create creative solutions, enhancing the client organization’s technology framework.Working collaboratively with team members to implement user stories, conduct testing, and continuously deliver new and improved product functionalities.Engaging with internal IT teams to address technical dependencies during project implementation.You will report directly to the Engineering Manager or Senior Engineering Manager.

Position Overview: Join our dynamic team as a .NET Software Development Team Leader in the banking sector. This leadership role requires a blend of technical expertise and management skills, driving the success of software development projects.Key Responsibilities:Lead the development team, ensuring high-quality software solutions are delivered on time.Design and implement scalable WCF or RESTful APIs.Collaborate with cross-functional teams, including QA, Product Owners, and Business Analysts.Maintain best practices in coding, security, and Agile methodologies.

About Octopus by RTGOctopus by RTG serves as the technology hiring and outsourcing division of Robusta Technology Group. Our mission is to connect outstanding tech professionals with leading organizations throughout the MENA, GCC, Europe, the US, and Canada. We are committed to fostering long-term partnerships that drive growth, innovation, and excellence by aligning exceptional talent with premier opportunities.As a Senior QA Engineer, you will be responsible for crafting and executing comprehensive software testing strategies for various essential customer-facing and internal applications. The ideal candidate is self-motivated, innovative, and proactive, thriving in a dynamic, fast-paced environment that encompasses multiple platforms and a distributed architecture. You will collaborate closely with developers, project managers, DevOps engineers, and other stakeholders to ensure quality across the software development lifecycle.

Job DescriptionJoin our dynamic team as a Junior Software Developer specializing in .NET technologies within the banking industry. You will play a crucial role in developing and maintaining innovative software solutions that enhance banking operations.Technical Skills:Minimum of 4 years of experience in full stack development using the .NET Framework (.NET, .NET Core, C#), along with proficiency in ASP.NET and front-end technologies, including HTML5, CSS3, JavaScript, and jQuery.Expertise in designing and implementing WCF or RESTful APIs.Familiarity with TypeScript and frameworks such as Angular or React is a plus.Proficiency in handling XML, XPATH, XSLT, and JSON data formats.Experience with reporting tools such as DevExpress and Telerik Reporting.Strong understanding of Entity Framework/Core and LINQ, with skills in performance tuning and complex queries.Solid grasp of Object-Oriented Programming (OOP) concepts, techniques, and principles.Knowledge of design patterns, MVC, and MVVM architectures.Experience with Agile/Scrum development methodologies is preferred.Awareness of web application security practices and OWASP standards.Familiarity with version control tools (e.g., TFS, VSS, Azure services).Experience in CI/CD processes and Oracle databases is advantageous.Knowledge of message queuing systems is a plus.Familiarity with financial/payment systems and gateways will be considered an asset.Proven ability to work collaboratively with cross-functional teams, including QA, Product Owners, and Business Analysts.Requirements:Bachelor's degree in Information Systems, Computer Science, or a related engineering field is preferred.Demonstrated experience in technical leadership, effort estimation, risk management, and effective communication with stakeholders.Strong problem-solving and analytical skills.Meticulous attention to detail and a commitment to delivering high-quality work.A collaborative team player.Excellent time management and stress management abilities.

Key Responsibilities:Advanced Requirements Gathering: Collaborate with stakeholders at all levels to identify, define, and articulate complex business requirements.Complex Process Design: Analyze, optimize, and innovate processes to meet changing organizational goals.Lead Collaboration: Facilitate teamwork with the Scrum Master to ensure the product backlog is well-defined, prioritized, and comprehended by the development team.Stakeholder Management: Act as the main point of contact between key stakeholders and development teams, promoting effective feedback loops and strategic alignment.Comprehensive Documentation: Develop thorough documentation for processes, requirements, and other essential information.Validation and Verification: Ensure that the solutions developed align with business objectives and support strategic initiatives.Mentorship: Provide guidance to junior business analysts, sharing expertise and best practices.

About Octopus by RTGOctopus by RTG, a division of Robusta Technology Group, specializes in connecting top-tier tech talent with leading organizations across the MENA, GCC, Europe, the US, and Canada. Our mission is to empower growth, innovation, and excellence by establishing long-term partnerships between skilled professionals and innovative companies.Key ResponsibilitiesLead Comprehensive Testing: Design, plan, and execute thorough manual and automated testing strategies to ensure superior software quality throughout the development lifecycle, addressing both functional and non-functional requirements.Automation & Manual Testing: Create, maintain, and execute robust automated test scripts and frameworks, alongside meticulous manual testing to identify elusive bugs and edge cases.Bug Detection & Reporting: Exhibit exceptional attention to detail in identifying, documenting, and tracking defects, ensuring clear communication and efficient resolution of issues.Quality Leadership: Act as the senior point of contact for all quality-related initiatives, guiding a team of QA engineers and analysts in best practices for testing, defect prevention, and ongoing process enhancement.Client Engagement: Confidently lead discussions with clients regarding quality standards, test results, and defect management, translating technical findings into actionable business insights.Test Strategy Development: Architect and refine testing strategies, including risk-based testing approaches and regression testing plans, ensuring alignment with project goals and timelines.Collaboration & Mentorship: Collaborate closely with cross-functional teams to achieve quality objectives while mentoring junior QA staff and fostering a culture of quality across the organization.Continuous Improvement: Stay updated on emerging testing tools and methodologies, driving innovation in QA processes and advocating for the adoption of new technologies to enhance testing efficiency and effectiveness.

As a Software Business Analyst at ssc-hr, you will play a pivotal role in bridging the gap between stakeholders and our technical team. Your primary focus will be to ensure that both business processes and technological solutions align with our organizational goals. You will be responsible for analyzing and documenting business requirements, facilitating effective communication, and supporting the implementation of solutions that enhance overall business performance.Key Responsibilities:Collect and analyze business requirements from various stakeholders.Develop clear and actionable Business Requirements Documents (BRD) and Business Requirements Specifications (BRS) outlining processes, workflows, and requirements.Work collaboratively with cross-functional teams to identify innovative solutions and ensure project milestones are achieved.Conduct market research and competitive analysis to assist in strategic planning.Create comprehensive reporting and performance metrics to evaluate project success.Act as a mediator and facilitator in stakeholder meetings to ensure consensus and alignment.

Oversee, regulate, and sustain the hotel's engineering systems, including HVAC, electrical, plumbing, firefighting, and water treatment systems.Swiftly address maintenance requests from guest rooms and various hotel departments.Execute preventive maintenance tasks according to the established maintenance schedule.Diagnose and rectify electrical, mechanical, and plumbing issues during your shift.Maintain strict adherence to health, safety, and fire regulations at all times.Document all maintenance activities, breakdowns, and corrective measures in the logbook/system.Collaborate with other engineering team members to ensure seamless shift transitions.Supervise technicians and contractors on duty when necessary.Immediately report significant issues, safety hazards, or equipment failures to the Chief Engineer.Promote energy conservation initiatives and ensure the responsible use of hotel resources.

Taj HR is actively looking for a skilled Mechanical Engineer Supervisor to lead our mechanical engineering initiatives, ensuring that all projects are carried out efficiently, safely, and meet the highest quality standards. The ideal candidate will manage a dedicated team of engineers and technicians, collaborate with various departments, and oversee daily mechanical engineering operations both on-site and in the office.Key Responsibilities:Oversee and mentor mechanical engineers and technicians during project design, installation, and maintenance phases.Coordinate mechanical engineering activities to ensure project deadlines and quality benchmarks are met.Review and authorize mechanical drawings, specifications, and related documentation.Ensure strict compliance with safety regulations and industry best practices.Provide technical support, training, and mentorship to team members.Monitor the performance of mechanical systems and troubleshoot issues as they arise.Engage with clients, contractors, and other stakeholders to ensure seamless project execution.

Join our dynamic team as a Civil QC Engineer, where you will play a vital role in ensuring that our construction projects meet the highest standards of quality and safety. You will be responsible for conducting inspections, performing tests, and ensuring compliance with regulatory requirements and industry standards.