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Software Projects Development Manager jobs in Cairo· Page 18

Results 341–360 of 470 for “Software Projects Development Manager” in Cairo.

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ssc-hr logo
Full-time|Remote|Remote — Cairo, Cairo Governorate, Egypt

Job Title: Senior Technical Manager, Oracle Cloud Integration & ERPJob Purpose:We are seeking a highly skilled Oracle ERP Cloud Technical Consultant who excels in addressing intricate business challenges through the effective design and implementation of integrations using Oracle Integration Cloud (OIC). This role is pivotal in developing new inbound and out…

Nov 23, 2025
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weloglobal logo
Contract|$38/hr - $38/hr|Remote|Cairo, Egypt

Overview Are you enthusiastic about linguistics and committed to enhancing language quality? We invite you to be part of a groundbreaking language evaluation initiative as an Arabic (Gulf) Quality Control Specialist at Welo Global. In this vital role, you will meticulously review and refine AI-generated language outputs to ensure linguistic precision, grammatical integrity, and cultural relevance. Your specialized knowledge will be crucial in advancing conversational AI technologies.Key Responsibilities:Critically review AI-generated texts for linguistic accuracy, grammatical correctness, and cultural appropriateness.Identify language issues and create high-quality rewritten responses to enhance output quality.Craft natural prompts and responses in Arabic to enrich conversational datasets.Work collaboratively with international teams to elevate the quality and efficacy of AI language models.Project Overview:Start Date: ASAPDuration: 4 weeksCommitment: Approximately 20 hours per week with a flexible scheduleJob Type: Freelance contractPay Rate: $38 USD/hourLocation: Remote (Egypt, Saudi Arabia)Qualifications:Strong academic or professional qualifications in linguistics are essential.Native or professional fluency in Arabic (Gulf) with outstanding written communication skills.In-depth understanding of grammar, linguistic structures, and cultural nuances in the Arabic language.Previous experience in language review, evaluation, or similar roles is preferred.Ability to perform structured tasks such as preference ranking, prompt-response generation, grammatical checks, and text enhancement.Detail-oriented with a knack for providing clear and constructive feedback.Join us at Welo Global and leverage your linguistic expertise to contribute to innovative AI projects that will redefine communication!

Mar 24, 2026
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weloglobal logo
Contract|$22/hr - $22/hr|Remote|Cairo, Egypt

OverviewAre you an enthusiast of linguistics and language evaluation? Join us in an exciting venture as we embark on a groundbreaking language evaluation project. We are seeking talented Arabic (Levantine)-speaking linguistics experts to take on the role of Quality Control Specialists. In this pivotal position, you will assess and enhance AI-generated language outputs with a focus on linguistic accuracy, grammatical integrity, and cultural relevance. Your insights will be instrumental in advancing conversational AI systems.Your Responsibilities:Critique and assess AI-generated texts for linguistic precision, grammatical accuracy, and cultural suitability.Identify shortcomings and provide high-quality revisions to elevate language outputs.Create natural prompts and responses in the target language to enrich conversational datasets.Collaborate with international teams to enhance the quality and efficacy of AI language models.Project Details:Start Date: ASAPDuration: 4 weeksCommitment: ~20 hours/week (flexible schedule)Job Type: Freelance contractPay Rate: $22 USD/hourLocation: Egypt, Saudi Arabia, Jordan (Remote)Requirements:Robust academic or professional background in linguistics (required).Native or professional proficiency in Arabic (Levantine) with exceptional written communication skills.Comprehensive understanding of grammar, linguistic frameworks, and cultural subtleties of the target language.Experience in language review, evaluation, or related roles.Aptitude for handling structured tasks such as preference ranking, prompt-response writing, grammaticality checks, and text refinement.Detail-oriented with a knack for delivering clear, constructive feedback.This is a unique opportunity to leverage your linguistics expertise in cutting-edge AI projects. Join our team and help shape the future of AI communication!

Mar 24, 2026
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Bayut Egypt logo
Full-time|On-site|Cairo, Cairo Governorate, Egypt

Bayut Egypt stands at the forefront of online marketplaces for real estate transactions in the region. Our mission is to enhance the quality of life by streamlining transactions and uncovering lucrative opportunities for individuals and businesses alike. We are dedicated to fortifying local economies, empowering small enterprises, and enabling smarter choices for our clients, the market, and the environment.As a subsidiary of Bayut, we are part of a robust network of leading classified brands. Our collective strength across eight brands attracts over 160 million monthly users who trust in our commitment to providing the finest platforms tailored to their needs.In the role of Sales Account Manager, you will be instrumental in identifying and pursuing new business prospects through proactive outreach and relationship-building with potential clients. Your responsibilities will include generating leads from marketing initiatives and consistently achieving sales targets. You will nurture strong customer relationships and ensure exemplary after-sales service, significantly contributing to Bayut’s long-term growth objectives.Key Responsibilities: Effectively communicate to manage client expectations and guarantee an exceptional Bayut experience. Consistently achieve monthly targets for renewals and customer acquisition. Develop expertise in the Egyptian real estate market by integrating on-the-ground insights with Bayut’s comprehensive data analysis. Expand our market share by introducing our products to new clientele. Arrange and conduct meetings with clients for acquisition, renewals, and upgrades. Enhance client satisfaction through diligent account management. Regularly update sales activity dashboards to reflect ongoing efforts. Collaborate with Finance, Customer Support, Legal, and Marketing departments on sales-related queries. Gather market insights and stay informed about regulatory changes and local development updates.

Nov 20, 2025
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Tawantech logo
Full-time|Remote|Remote — Cairo, Cairo Governorate, Egypt

Role OverviewTawantech is excited to invite a Senior Finance Manager to be part of our dynamic offshoring team based in Cairo. This pivotal role involves steering financial operations, ensuring adherence to compliance standards, managing reporting processes, and facilitating strategic decision-making for both regional and international stakeholders.Key ResponsibilitiesDirect and oversee comprehensive financial planning, budgeting, and forecasting initiatives.Supervise the preparation of monthly, quarterly, and annual financial reports, ensuring alignment with company policies and relevant regulations.Guarantee compliance with local and international accounting standards and tax legislation.Administer cash flow, working capital management, and cost control to achieve business objectives.Collaborate with external auditors, banking institutions, and regulatory agencies.Assist senior management by providing financial analysis, insights, and recommendations.Lead, mentor, and develop the finance team, fostering high performance and precision.Work closely with offshore partners to ensure timely and accurate financial deliverables.

Feb 9, 2026
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Si-Ware Systems logo
Full-time|On-site|Cairo, Al Qāhirah, Egypt

Why Join Si-Ware Systems?At Si-Ware Systems, we are embarking on a pivotal growth journey following our acquisition by BUCHI of NeoSpectra. This exciting phase requires us to establish and enhance various capabilities from the ground up, including global go-to-market strategies, brand positioning, demand generation, and international channel support, all driven by a clear and ambitious strategy to broaden the applications of our technology in the high-tech sector.We are seeking a dynamic Senior Marketing Manager who is eager to move beyond traditional campaign execution. This role offers a unique opportunity to take charge during a transformative period, influence the global positioning of our high-tech product portfolio, and construct a scalable marketing engine from inception.This leadership position is ideal for an experienced B2B marketer who thrives in complex, technology-focused environments and is passionate about driving change, establishing structure, and expanding market reach.Role OverviewAs the Senior Marketing Manager, you will spearhead the execution, optimization, and scaling of Si-Ware's marketing initiatives across diverse audiences, geographies, and product lines. You will monitor campaign performance, manage both internal and external resources, and ensure that all marketing activities align with our business goals.In this role, you will be instrumental in enhancing brand positioning, boosting market visibility, improving lead quality, and developing a scalable marketing function to support our expanding portfolio. You will also champion AI-driven marketing strategies, leveraging data, automation, and predictive analytics to refine targeting and enhance performance. Beyond execution, you will lead the transformation of marketing into a structured, performance-oriented function that evolves with the business.Key ResponsibilitiesMarketing Strategy ExecutionDirect the implementation of the company’s comprehensive marketing strategy across both digital and traditional channels.Convert high-level objectives into structured campaign plans that include clear timelines and deliverables.Manage multi-channel campaigns encompassing paid media, content marketing, email marketing, and events.Identify performance gaps and proactively make strategic recommendations to accelerate growth.Ensure consistency in messaging and positioning across all communication touchpoints.

Mar 12, 2026
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Agoda logo
Full-time|On-site|Cairo, Egypt

About AgodaAt Agoda, we connect the globe through travel. Founded in 2005 by two passionate friends and entrepreneurs, our mission is to simplify the world's travel experience for everyone.Now a proud member of Booking Holdings [NASDAQ: BKNG], our diverse team of over 7,000 individuals from 90 countries collaborates in offices worldwide. Every day, we unite people with destinations and experiences, offering exceptional deals across millions of hotels, flights, and holiday properties globally.At Agoda, every day is unique. Data and technology are integral to our culture, driving our curiosity and innovation. If you are ready to embark on an exciting journey and help shape the future of travel, we invite you to join us. The Opportunity:As a French-Speaking Account Manager, your primary goal will be to enhance the quality and reach of Agoda’s supply network by remotely managing a portfolio of mid-tail hotel partners. You will be tasked with maximizing partner engagement, optimizing portfolio performance, and enhancing supply metrics through a digital-first approach to account management.In this role, you will:Oversee a portfolio of 75–100 mid-tail hotels.Establish and maintain strong partner relationships through calls, emails, and virtual meetings.Analyze performance data to drive enhancements in key supply metrics (SHS, DS, Pvar, AV) and provide actionable recommendations.Activate Agoda products and promotions for partners, monitor deal performance, and document outcomes.Utilize Agoda’s digital tools (Avaya, HubSpot, SHS/DS Playbooks) for outreach, tracking, and reporting.Ensure at least 90% portfolio coverage each quarter, focusing on underperforming properties to maximize impact.

Feb 19, 2026
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EVA Pharma logo
Full-time|On-site|Cairo, Cairo Governorate, Egypt

EVA Pharma seeks a Product Manager to join its team in Cairo. This role focuses on advancing the company’s mission to improve health and well-being, maintaining high standards across the pharmaceutical sector. Role overview The Product Manager will shape product strategy and execution within EVA Pharma’s portfolio. This includes identifying market opportunities, aligning product development with business goals, and supporting growth initiatives. What you will do Develop and lead product strategy and roadmaps by analyzing market opportunities and the competitive landscape. Work closely with medical, regulatory, commercial, and supply chain teams to support product launches and manage products throughout their lifecycle. Monitor product performance by tracking key metrics, reviewing sales data, and analyzing market trends to generate insights and recommend improvements. Coordinate with regulatory affairs to maintain product approvals, ensure accurate labeling, and comply with industry and local market regulations. Location This position is based in Cairo, Egypt.

Apr 29, 2026
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dubizzlemena logo
Full-time|On-site|Cairo, Cairo Governorate, Egypt

At dubizzle Egypt, we pride ourselves on being the premier online marketplace in the region, dedicated to enhancing lives by simplifying buying and selling processes. Our mission is to empower individuals and businesses alike, fostering local economies and enabling informed decisions for a sustainable future.As a part of a robust collective of eight leading classifieds brands, we enjoy the trust of over 160 million users each month, who rely on our commitment to delivering exceptional service and innovative solutions.In the role of Senior Sales Account Manager, you will play a pivotal role in driving business growth by identifying and nurturing new client relationships. Your responsibilities will include generating leads through marketing initiatives, achieving sales targets, and ensuring outstanding after-sales service to enhance customer satisfaction. Your contributions will be instrumental in supporting dubizzle's long-term success.Key Responsibilities:Effectively communicate and manage client expectations to deliver an exceptional dubizzle experience.Consistently meet monthly targets related to renewals and new client acquisitions.Develop expertise in the Egyptian Real Estate market, leveraging both local insights and company data.Expand our market share by promoting our products to prospective clients.Schedule and lead meetings for client acquisitions, renewals, and upgrades.Enhance client satisfaction through dedicated account management services.Regularly update sales activity reports on the dashboard.Collaborate with Finance, Customer Support, Legal, and Marketing teams on sales and client-related matters.Gather market insights and stay informed about relevant laws and local development news.

Dec 4, 2025
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Contentsquare logo
On-site|On-site|Cairo

Join Contentsquare, a pioneering experience intelligence platform that simplifies the digital journey for organizations. Our adaptable and scalable platform empowers businesses with in-depth insights into their customers' online interactions.As a global frontrunner in experience analytics, we operate in 15 locations worldwide and are committed to expanding our impact. We seek enthusiastic team members eager to contribute to our growth and success.We prioritize creating a diverse and inclusive workplace where everyone can thrive. At Contentsquare, we foster a community of innovative, empathetic, and purposeful individuals. Join us in simplifying complexities—for our clients, their customers, and each other.Important note: Beware of fraudulent communications claiming to be from Contentsquare. We will never ask for money or reach out via unsolicited texts. For more details, visit our careers blog.About the Role:We are seeking a motivated and results-oriented Sales Development Representative to support our Global Mid-Market Sales team. Based in our Cairo office with a hybrid working structure (in-office a few days per week), you will be instrumental in generating high-quality leads that translate into revenue. Your responsibilities will include engaging with inbound Marketing Qualified Leads (MQLs) and executing outbound prospecting strategies targeting key accounts.

Oct 27, 2025
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dubizzle Egypt logo
Full-time|On-site|Cairo, Cairo Governorate, Egypt

At dubizzle Egypt, we pride ourselves on being the leading online marketplace in the region, dedicated to enhancing lives through seamless buying and selling experiences. Our mission is to empower individuals and businesses by facilitating valuable opportunities and driving economic growth. We are committed to fostering local economies and enabling smarter choices for our users, the market, and the planet.As a division of dubizzle, we are part of a powerful collective of eight brands, engaging over 160 million monthly users who trust us to provide the best platform for their needs.As a Sales Account Manager, you will play a crucial role in identifying new business opportunities and nurturing relationships with potential customers. Your responsibilities will include generating leads from marketing initiatives, meeting sales targets, and ensuring exceptional after-sales support. Ultimately, your efforts will drive sales growth and contribute to the long-term success of dubizzle.Key Responsibilities:Effectively communicate with clients to manage their expectations and ensure a positive experience with dubizzle.Consistently achieve monthly targets for renewal and acquisition.Develop expertise in the Egyptian Real Estate market by leveraging both on-ground insights and high-level data from dubizzle.Expand our market share by introducing our products to new customers.Organize and manage meetings with clients for acquisitions, renewals, and upgrades.Enhance client satisfaction through diligent account management.Regularly update the reporting dashboard to reflect all sales activities.Collaborate with Finance, Customer Support, Legal, and Marketing departments on any sales or client-related matters.Gather market insights and stay informed about local law changes and development news.

Oct 7, 2025
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NoGood logo
Full-time|$100K/yr - $100K/yr|On-site|Cairo, Cairo Governorate, Egypt

About Us:NoGood is a renowned, tech-driven growth consultancy that has been instrumental in the success of some of the world's most iconic brands.Our diverse team comprises growth leads, creatives, engineers, and data scientists dedicated to unlocking rapid, measurable growth for category-defining brands. We merge the art and science of strategy, creative content, and growth expertise into a unified team, empowered by advanced data analytics and proprietary AI technology.Headquartered in New York City, we serve clients globally, including VC-backed startups, scale-ups, and Fortune 500 giants such as Nike, Oura, Spring Health, TikTok, Intuit, P&G, and others.Since our inception in 2016, we’ve consistently delivered results that exceed expectations. Why settle for mediocrity when you can achieve excellence with NoGood?Your Role:We are in search of a Paid Marketing Specialist, with a strong focus on SEM and paid social, particularly experienced with Meta platforms. The ideal candidate will have managed at least $100,000 in ad spend over their career. Experience with D2C brands or B2B SaaS products is highly advantageous. You should possess a proven track record of collaborating with creative, product, and content teams to execute comprehensive paid social and SEM campaigns that effectively drive customer acquisition and retention.Key Responsibilities:Provide strategic insights on emerging trends and developments in the paid search and social media landscape.Launch and optimize ad campaigns across paid social and paid search for a diverse client base.Become well-versed in our clients' brands and objectives, crafting innovative solutions that enhance brand reputation and conversion rates.Gain a thorough understanding of client products and competitors to launch highly engaging ad campaigns.Coordinate with branding and creative teams to ensure that all ad assets and copy align with client brand guidelines.Deliver weekly reports on campaign performance, highlighting successes and proposing new experimental strategies.Advise clients on improving bottom-of-funnel performance to reduce customer acquisition costs and enhance lifetime value.Maintain effective client communication and showcase strong project management skills.

Mar 24, 2026
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Scale Army Careers logo
Full-time|On-site|Egypt

Scale Army Careers is looking for an enthusiastic and driven Sales Manager to lead our sales team in Egypt. In this pivotal role, you will be responsible for developing sales strategies, achieving revenue targets, and fostering strong customer relationships.The ideal candidate will possess a deep understanding of the sales process, have excellent communication skills, and demonstrate a proven track record of achieving sales goals. If you are ready to take your career to the next level and make a significant impact in a growing company, we want to hear from you!

May 1, 2026
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Thndr logo
Internship|On-site|Cairo Office

About the PositionAs a Backend Intern at Thndr, you will immerse yourself in live production projects at a large scale, gaining invaluable experience in developing scalable applications. You will learn industry best practices for database design, optimization, and maintenance, while honing your skills in designing, developing, and integrating RESTful APIs. This role will enhance your problem-solving abilities as you tackle real-world challenges, and sharpen your teamwork and communication skills through collaboration with cross-functional teams. Additionally, you will gain insights into the software development lifecycle and agile methodologies.Your ResponsibilitiesBackend Development: Collaborate with our tech team to design and build distributed systems and applications.Database Management: Learn and apply best practices for database design, optimization, and maintenance.API Integration: Develop and integrate RESTful APIs to connect frontend and backend systems, supporting mobile applications.Code Review and Testing: Participate in code reviews, write tests, and ensure code quality and reliability.Bug Fixing: Identify and resolve bugs and performance issues in our applications.Documentation: Create and maintain documentation for code, APIs, and system architecture.Collaboration: Work with cross-functional teams, including frontend developers, designers, and product managers, to deliver high-quality solutions in our agile development process.QualificationsYou are a senior year student or a recent graduate, ideally with a degree in computer science, software engineering, or a related field.Proficient in at least one programming language such as JavaScript, Python, or Go.Basic understanding of relational and non-relational databases.Familiarity with version control systems like Git and development tools such as Docker.A passion for learning and strong analytical and problem-solving skills.Preferred Qualifications:Experience with backend frameworks and libraries such as Express.js, Flask, Django, or Spring Boot.

Apr 19, 2026
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AccorHotels logo
Full-time|On-site|Cairo

As the Pre-Opening General Manager for Raffles New Capital Cairo, you will represent the pinnacle of luxury hospitality. Your proactive and hands-on leadership style is driven by a profound commitment to nurturing talent and encouraging an entrepreneurial mindset. As a genuine ambassador for our brand and guests, you will push boundaries, continuously explore innovative solutions, and integrate creativity into every aspect of the hotel experience and operations.Your experienced leadership combines diplomacy and relationship-building skills, enabling you to forge robust connections with both internal teams and external partners, including hotel owners and the local community. Engaging with ownership to enhance revenue strategies will be complemented by your vision for the hotel's future.A strong financial acumen and business insight will underpin your decision-making, with a steadfast dedication to delivering exceptional products and services. By weaving local culture and heritage into our offerings, you will not only craft an authentic guest experience but also drive excellence throughout our operations.As a catalyst for outstanding service, you will maintain the highest standards, ensuring every interaction reflects genuine care that resonates with our guests. By fostering a culture of continuous development and growth, you will inspire our team to consistently exceed expectations, transforming moments into lasting memories for each visitor.As a visionary leader, your involvement in setting strategic objectives will be crucial in propelling business growth and establishing the hotel as a premier luxury destination. Your ability to cultivate harmonious relationships with ownership will align partnerships with our overarching strategy, enhancing the hotel's performance and prestige.Your leadership will set new industry standards and redefine luxury hospitality. With your commitment to excellence and innovative approach, you will leave an indelible mark on our iconic brand, creating a legacy of extraordinary guest experiences.Key Behaviors and Responsibilities:Maintain an open mindset:Embrace innovative ideas, adapt to changes, and foster a culture of continuous learning and innovation.Exhibit comprehensive knowledge of company standards as a role model.Build strong relationships with the management team.Create an environment that encourages innovation, challenges conventional thinking, and promotes a culture of open communication.Collaborate for positive impact:Foster an inclusive and collaborative work environment, empowering colleagues to perform at their best while building relationships grounded in trust and respect.

Feb 23, 2026
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Callnovo logo
Full-time|On-site|Cairo, Cairo Governorate, Egypt

Join Callnovo as a Bilingual Customer Service Representative specializing in English and French for our logistics project based in Cairo. This full-time position requires on-site presence and involves engaging with customers in a dynamic, process-oriented environment. Your primary responsibility will be to facilitate effective communication and coordinate services, ensuring a seamless customer experience. Candidates must possess exceptional verbal and written communication skills in both English and French, alongside a solid foundation in customer service practices.Key Responsibilities:- Address customer inquiries via voice and written communication in both English and French.- Assist in logistics-related service communications such as order tracking, issue resolution, and status updates.- Deliver professional, clear, and empathetic support while ensuring efficiency.- Maintain accurate records of customer interactions in the designated system.- Adhere to Standard Operating Procedures (SOPs), quality standards, escalation protocols, and turnaround expectations.- Collaborate with internal teams to resolve cross-functional issues.- Meet service quality, attendance, productivity, and compliance benchmarks.

Apr 3, 2026
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dubizzle Egypt logo
Full-time|On-site|Cairo, Cairo Governorate, Egypt

At dubizzle Egypt, we pride ourselves on being the premier online marketplace in the region, dedicated to transforming lives by facilitating seamless transactions and uncovering lucrative opportunities for individuals and businesses alike. Our mission is to bolster local economies, empower small enterprises, and assist everyone in making informed decisions that benefit themselves, the market, and the environment.As a proud member of dubizzle, you'll be joining a network of some of the most trusted classifieds brands, collectively serving over 160 million monthly users who rely on us to deliver the optimal platform for their needs.As a Senior Sales Account Manager, your primary objective will be to identify and pursue new business opportunities by establishing and nurturing relationships with potential clients. You will be responsible for generating leads from marketing initiatives and achieving sales targets. Your role will also involve fostering strong client relationships and ensuring excellent after-sales service, ultimately driving sales and contributing to the long-term growth of dubizzle.Key Responsibilities: Effectively communicate to manage client expectations and guarantee a superior dubizzle experience Consistently meet monthly targets for renewals and new acquisitions Gain expertise in the Egyptian real estate market by combining on-ground insights with dubizzle's comprehensive data and overview Expand our market presence by selling products to new customers Organize and conduct meetings with clients for acquisitions, renewals, and upgrades Enhance client satisfaction through effective account management Regularly maintain and update the reporting dashboard to reflect all sales activities Collaborate with Finance, Customer Support, Legal, and Marketing teams for any sales or client-related issues Gather market insights and stay informed on local development news and regulations.

Sep 21, 2025
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dubizzle Egypt logo
Full-time|On-site|Cairo, Cairo Governorate, Egypt

At dubizzle Egypt, we are proud to be the leading online marketplace in the region, dedicated to transforming lives by facilitating seamless transactions and uncovering valuable opportunities for both individuals and businesses. Our mission is to empower local economies, uplift small enterprises, and assist everyone in making informed choices that benefit themselves, the market, and our planet.As a member of the dubizzle family, which includes some of the most trusted classifieds brands, we are supported by a collective network of 8 brands, reaching over 160 million monthly active users who rely on us to deliver the best solutions tailored to their needs.In your role as a Senior Sales Account Manager, you will be at the forefront of driving new business initiatives by forging strong relationships with prospective clients. Your responsibilities will encompass generating leads from marketing campaigns, achieving sales targets, and ensuring exceptional after-sales support. Ultimately, your efforts will directly contribute to the sustainable growth of dubizzle.Key Responsibilities:Maintain effective communication to manage client expectations and ensure a positive experience with dubizzleConsistently meet monthly targets for renewals and acquisitionsDevelop deep expertise in the Egyptian Real Estate market by combining local insights with dubizzle's comprehensive overview and dataExpand our market share by engaging new customers with our product offeringsCoordinate client meetings for acquisitions, renewals, and upgradesEnhance client satisfaction through dedicated account managementRegularly update sales activity reports on the dashboardCollaborate with Finance, Customer Support, Legal, and Marketing departments on sales-related mattersGather market insights, staying informed on local laws and developments.

Sep 21, 2025
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b-tech logo
Full-time|On-site|Cairo, Cairo Governorate, Egypt

Job LevelSection HeadReporting ToSenior Director – Customer CareJob PurposeThe Head of Management Information Services (MIS) is responsible for directing the planning, implementation, and oversight of Information Services within the Customer Care division. This role is pivotal in leveraging data to enhance customer experiences, optimize Human Resources Outsourcing (HRO) performance, and ensure effective budget allocation.Key Responsibilities1. Planning & Budget ManagementDevelop, oversee, and manage the Customer Care budget to ensure optimal efficiency.Analyze financial performance and deliver insightful reports to the Senior Director – Customer Care.Conduct thorough cost-benefit analyses for new Customer Care initiatives, prioritizing projects that enhance customer satisfaction while adhering to budgetary limits.Set performance targets for the MIS team that align with Customer Care objectives and corporate goals.2. Management Information Systems (MIS)Lead the design, execution, and upkeep of Customer Care information systems.Ensure that MIS platforms are fully integrated with existing systems for effective data collection, analysis, and reporting.Guarantee the accuracy, reliability, and accessibility of data to facilitate both operational and strategic decisions.3. Reporting & Executive CommunicationCreate and present high-quality executive reports and presentations that emphasize key insights and performance metrics within Customer Care.Translate complex datasets into clear, actionable insights for executive leaders.Assist leadership in monitoring performance metrics such as SLA compliance, resolution rates, and customer satisfaction.4. Team Leadership & DevelopmentGuide, coach, and mentor the MIS and reporting team to strengthen their analytical and reporting skills.Promote collaboration and diverse perspectives to ensure thorough and precise data analysis.Evaluate team performance, emphasizing accuracy, timeliness, and continuous improvement.5. Risk ManagementIdentify and evaluate potential risks related to information systems, reporting accuracy, and planning processes within Customer Care.Formulate and implement strategies to mitigate risks, ensuring system reliability and operational continuity.

Feb 5, 2026
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Robusta Technology Group logo
Full-time|Remote|Remote — Cairo, Cairo Governorate, Egypt

Join Robusta Technology Group (RTG), a pioneering force in digital transformation, where we provide a comprehensive technological ecosystem. Collaborating with both local and global partners, RTG is dedicated to enhancing digital customer experiences, establishing remote engineering hubs, and fostering ventures across various industries. We act as a catalyst for positive impact and sustainable growth by organizing events, creating innovative spaces, and developing content that drives engagement and results.As a dynamic tech agency, Robusta engages with a diverse clientele across multiple sectors, focusing on implementing impactful digital transformation initiatives. Our expert team of over 100 tech and market consultants has established a significant presence across the EMEA region, with key operational hubs in Egypt and Germany. You will collaborate closely with our partner, Hyperone.Role Overview:The Senior Commercial Manager will oversee the commercial aspects of Hyperone's website and mobile application, managing a comprehensive commercial strategy that includes planning, category management, digital advertising, partnerships, and marketplace operations. Leading a dedicated team of 17 professionals, including 5 direct reports, you will drive online growth, optimize product performance, and enhance digital revenue streams.Key Responsibilities:Develop a commercial strategy for Hyperone's digital business to foster growth and meet objectives set by the Steering Committee.Inspire and empower your commercial team to achieve compelling annual results.Collaborate with the Category team to increase product listings.Negotiate annual rebates and incentive programs with top vendors to enhance gross margins through contract arrangements.Engage with vendors on initiatives to promote their brands and products.Create a rate card for Hyperone App advertising features, including SMS, to facilitate vendor promotions.Devise a digital strategy to achieve traffic goals through various channels, including influencers, bloggers, affiliates, and media buying, ensuring effective return on ad spend (ROAS).Expand Hyperone's brand presence in various marketplaces and capture market share.Build and maintain strong relationships with corporations to fulfill their needs for office supplies and employee giveaways.Ensure alignment and collaboration across e-commerce functions to promote synergy and growth.Review monthly P&L statements to identify growth opportunities through new revenue streams or cost reductions.Report to the E-commerce Director with detailed monthly and quarterly business results compared to budgets, and develop mitigation plans as necessary.

Feb 24, 2026

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