Freelance Graphic Designer Opportunity in Cairo

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About UsWe Are Foodics! A pioneering restaurant management ecosystem and payment technology provider. Established in 2014 and headquartered in Riyadh, we have expanded our reach with offices in the UAE, Egypt, Jordan, and Kuwait. We proudly serve clients and partners in over 35 countries worldwide, having processed an astonishing 6 billion (yes, billion with a B) orders to date! Foodics stands out as one of the fastest-growing SaaS companies to emerge from the MENA region, having secured three rounds of funding, including our latest $170 million round, which is the largest SaaS funding in MENA history. This funding boosts our innovative capabilities, enabling us to serve our business owners even better.Your Role in a NutshellWe are looking for enthusiastic individuals to join our Center of Excellence team! As a Customer Support Specialist, you will manage client inquiries through various communication channels and engage in outbound communication to assess customer satisfaction.Key ResponsibilitiesRespond to client inquiries at our Center of Excellence.Follow up on customer inquiries, conduct satisfaction measurement calls, and perform other outbound tasks.Accurately document communication logs in our CRM and ticketing systems.Collaborate with relevant teams at Foodics to ensure timely resolution of support issues.Provide training to clients on using Foodics products via various virtual channels.Report daily activities to team leaders and identify areas needing attention.Qualifications We SeekBachelor’s degree in any field (preferred).0 – 1 year of experience in call center or customer service environments.Proficient in English, especially in verbal communication.Willingness to work flexible shifts in Egypt - On-site (required).Comfortable and skilled in training delivery (preferred).Self-motivated with a strong commitment to resolving customer cases.Excellent communication skills and problem-solving capabilities.Able to perform routine tasks while upholding quality standards.Ideal Candidates Will HaveExperience and comfort in delivering training.Background in the SaaS/Tech or F&B industry.What We Offer YouWe believe you will thrive at Foodics!Highly competitive compensation packages, including bonuses and potential equity.Commitment to personal development with regular training opportunities.

Who Are We?Welcome to Mrsool, a pioneer in the world of on-demand delivery services! We redefine convenience by ensuring that you can order anything from anywhere, tailored to your unique needs. As one of the largest delivery platforms in the MENA region, we pride ourselves on providing an exceptional user experience, reflected in our top ratings on both the Apple App Store and Google Play Store.What makes Mrsool stand out is our unwavering commitment to delivering anything you desire, thanks to our dedicated fleet of on-demand couriers. They work tirelessly to ensure that your orders reach you promptly, no matter your location.From late-night snacks to last-minute gifts, Mrsool is your go-to solution for all your delivery needs, making convenience just a tap away.

About dopay:dopay is an innovative fintech company on a mission to reshape the financial landscape for cash-based workers in Egypt. Our cutting-edge payroll and financial solutions empower employees and foster financial inclusion across the region.Role Overview:As a Talent Acquisition Specialist, you will take charge of the recruitment process, ensuring we attract the most suitable talent to help define the future of dopay. Your primary responsibilities will include proactively sourcing, engaging, and assessing candidates who align with our organizational culture and contribute to our mission. You will collaborate with various departments to gain insights into their hiring needs and implement strategic recruitment initiatives.Key Responsibilities:Design and execute recruitment strategies that attract high-caliber candidates.Identify and source candidates through diverse channels, including job boards, social media, and professional networks to create a robust talent pipeline.Conduct interviews, assessments, and screenings to evaluate candidates’ qualifications and cultural fit.Work closely with hiring managers to comprehend role requirements and engage in the decision-making process.Enhance the candidate experience by ensuring timely communication and constructive feedback throughout the hiring journey.Leverage Applicant Tracking Systems (ATS) to maintain precise records of candidates and recruitment metrics.Engage in employer branding efforts to bolster our visibility in the job market.

Join our dynamic team at Accor Hotels as a Spa Therapist, where you will have the opportunity to provide top-notch spa services in a luxurious environment. You will be responsible for delivering high-quality treatments, ensuring guest satisfaction, and maintaining the highest standards of cleanliness and hygiene. Your passion for wellness and commitment to excellence will help us create memorable experiences for our guests.

Join our dynamic team at robusta as a Junior Personnel Executive, where you will play a key role in the execution of daily HR operations. This position is perfect for an organized, detail-oriented individual who values confidentiality and professionalism in managing employee records and administrative processes.The Junior Personnel Executive will assist in managing vital employee documentation, tracking attendance and leave records, preparing payroll inputs, and coordinating social and medical insurance. This role also involves supporting performance reviews, processing expense reimbursements, and upholding compliance with HR policies.Key ResponsibilitiesPersonnel Administration & DocumentationMaintain and organize comprehensive employee personnel files.Prepare and track employee documents throughout hiring, onboarding, and offboarding processes.Draft and manage contracts and other HR documentation.Assist in both onboarding and offboarding of employees.Attendance, Leave & Payroll SupportAccurately track attendance, leave balances, and employee absences.Coordinate with employees and management regarding attendance and leave matters.Support the monthly payroll process by validating attendance and personnel data.Insurance & ComplianceManage social insurance processes, including additions and removals.Coordinate medical insurance administration.Ensure compliance with Egyptian labor laws and company policies.Employee Support & HR OperationsRespond to employee inquiries regarding HR matters.Assist in performance review processes and related documentation.Process expense reimbursements with necessary approvals.Support disciplinary actions and resignation documentation.Generate HR reports as required.Maintain strict confidentiality of employee information.

As the Director of Vocational Education at B.TECH, you will provide visionary leadership and operational management for the school, ensuring that our educational objectives are met and exceeded. You will align the school's performance with B.TECH's transformative goals, fostering robust partnerships within the industry to create a premier vocational education experience for our students.Develop and implement the strategic direction of the school, ensuring it aligns with B.TECH's goals for transformation.Lead the recruitment of essential positions, including Teachers, Heads of Departments, and Quality Supervisors.Oversee the creation and application of performance metrics and recruitment systems.Establish and maintain the VTEC model, promoting strong industry engagement and sustainability.Build and nurture partnerships with industry leaders to enhance student employability and ensure curriculum relevance.Ensure compliance with Standard Operating Procedures (SOPs) and drive the digital transformation of school systems.Collaborate with the School Counselor and Industry Liaison to facilitate student career pathways and well-being.Supervise the Academic and Administrative Managers to ensure effective operations.Promote cross-functional collaboration across academic, administrative, and student affairs.Monitor performance metrics across the school and spearhead continuous improvement initiatives.

Join Red Bull as a Student Marketeer and become a crucial part of our team in Cairo! As a Student Marketeer, you will be responsible for promoting our brand on campus and engaging with fellow students to share the Red Bull experience. This opportunity is perfect for energetic individuals who are passionate about our brand and want to make an impact within their university community.

Join Red Bull as a Student Marketeer, where you will play a vital role in promoting our brand on campus. This position is perfect for students looking to gain hands-on experience in marketing while representing a globally recognized brand. You will engage with fellow students, organize events, and create excitement around Red Bull products.

Role Overview:As a DevOps Engineer at ssc-hr, you will engage in the development and operational management of our products and services from the initial concept through to continuous deployment. This role is embedded within our teams, emphasizing the operational facets of our offerings. We're looking for a developer with extensive hands-on experience in complex technical operations, preferably within native-cloud environments.Key Responsibilities:Automate systems and architectural processes to enhance efficiency.Lead automation initiatives across the organization.Utilize Infrastructure as Code (IaC) methodologies.Maintain an automation-oriented mindset to improve technical solutions.Consistently seek innovative approaches to overcome technical challenges and design effective solutions.Report directly to the Engineering Manager or Senior Engineering Manager.

About the Role:As a Product Manager at ssc-hr, you will play a pivotal role in shaping our product strategy and driving the development of innovative solutions. You will collaborate closely with cross-functional teams to define the product vision, establish priorities, and ensure that we deliver exceptional value to our customers.Key Responsibilities:Conduct comprehensive market analysis, identifying trends and competitive landscape to develop a solid business case.Define and articulate the product vision, positioning, and roadmap, ensuring alignment with overall business objectives.Own the creation and maintenance of internal and external product roadmaps while fostering awareness across the organization.Lead the SCRUM team to deliver business value, ensuring user needs are clearly understood and met.Prioritize features in collaboration with stakeholders throughout the product lifecycle.Develop use cases, user stories, and scenarios that detail technical workflows.Engage with customers to identify their needs and develop user personas.Act as a product evangelist, communicating new features and conducting internal demos, while assisting in the creation of marketing materials.Work with product marketing to produce essential literature and sales support materials.Collaboration:You will work closely with various departments including Development, Sales, Customer Success, Customer Support, and Marketing.

Join Sutherland as a Customer Service Representative and be the voice of our brand! In this dynamic role, you will communicate with customers through various channels to resolve inquiries, provide information, and enhance customer satisfaction. Your dedication to delivering exceptional service will contribute significantly to our mission of ensuring a positive experience for every customer.

At Optasia, we are revolutionizing the financial technology landscape with our comprehensive B2B2X platform that encompasses scoring, financial decision-making, disbursement, and collection. Our mission is to foster financial inclusion globally, and we are proud to say that we are changing the world on our terms.With over ten years of experience since our inception, we have established ourselves as a global leader in the Fintech industry, continuously expanding our portfolio with innovative solutions and creating new monetization avenues for our partners and clients.The Information Security Analyst will be an integral member of our Information Security Team, dedicated to implementing and monitoring essential security controls that safeguard our data against emerging threats.Key Responsibilities:Collaborate on technical projects by proposing and deploying suitable security controls and solutions.Conduct system and infrastructure audits to verify that security controls are effectively implemented.Analyze security alerts and respond promptly to security incidents.Support the Vulnerability Management Program by reviewing vulnerability assessments and penetration test results, and defining necessary mitigation strategies.Engage in audits initiated by customers.Design and oversee awareness training campaigns for staff.Manage and maintain deployed security platforms.Qualifications:Bachelor's Degree in Computer Science or a related field.A minimum of 2 years of experience in the Information Security sector.Familiarity with ISO/IEC 27001 requirements and their practical application.Proficient in various information security tools and methodologies, including port scanners, vulnerability assessment scanners, SIEM tools, PAM, and DLP.Experience with Microsoft Security Platforms, such as MS Defender and MS Intune.Understanding of network security principles, including network segregation, DMZ, private VLANs, and IPSec.Awareness of the current internet threat landscape, including phishing, ransomware, and APT attacks.Proficient in both MS Windows and Linux environments.Exceptional written and verbal communication skills in English.Desired Attributes:Experience with code review tools like SonarQube and Dependency Check.Experience auditing MS Windows architectures, including Active Directory group policies and user roles.Familiarity with Python and MS PowerShell for automation purposes.Why Join Us?What We Offer: Competitive salary package An additional day off on your birthday Performance-based bonus program All necessary technology to work efficientlyAt Optasia, you will enjoy: A multicultural working environment Opportunities in a unique and promising industry Insights into the future market landscape

Sarmad is seeking a seasoned Technical Delivery Manager to spearhead the planning, execution, and successful delivery of high-quality product features. The ideal candidate is a detail-oriented professional with a profound understanding of the software development lifecycle and hands-on experience with Jira and coordinating cross-functional teams.Key Responsibilities:Oversee the entire delivery process across various product teams.Guarantee that all deliverables adhere to quality standards and timelines.Collaborate effectively with developers, designers, business analysts, and QA to optimize resource allocation and enhance team performance.Establish, refine, and enforce delivery processes to achieve predictable and repeatable outcomes.Utilize Jira to maintain comprehensive control and visibility, leveraging its full capabilities for issue tracking, reporting, dashboards, workflows, and automation.Clearly communicate delivery plans and progress to internal stakeholders and clients.Identify potential delivery risks and proactively implement mitigation strategies.

b_labs serves as the digital transformation and innovation hub for B.TECH, dedicated to revolutionizing the consumer electronics industry in Egypt. As a vital part of B.TECH, a staple in the Egyptian retail landscape, we drive technological advancements that position B.TECH as the premier omni-channel platform for electronics and appliances. By becoming a part of b_labs, you will immerse yourself in a dynamic startup culture while enjoying the security of a well-established, fast-growing company. Join our visionary, customer-centric team on a bold mission to lead digital retail innovation across the Middle East.Key ResponsibilitiesProduct Vision & Strategy: Develop a compelling product vision and strategy for assigned products, ensuring alignment with b_labs’ mission and market trends.Conduct comprehensive market research and analysis to uncover unmet needs and identify new product opportunities.Define and prioritize product roadmaps and initiatives based on strategic objectives and user value.Product Development & Execution:Lead the product lifecycle from ideation to post-launch optimization.Translate product strategies into clear requirements, user stories, and acceptance criteria.Collaborate with cross-functional teams, including engineering and design, to ensure timely product delivery.Implement agile methodologies, managing sprints and product backlogs effectively.Utilize data analytics and user feedback to drive product enhancements.Stakeholder Management & Communication:Serve as the primary advocate for the product, clearly communicating vision and progress to various stakeholders.Build and maintain strong relationships across departments, including leadership and marketing.Effectively manage stakeholder expectations and negotiate priorities.Mentorship & Leadership:Guide and mentor junior product managers, promoting a culture of excellence.Contribute to best practices in product management within b_labs.Market Launch & Growth:Work with marketing and sales teams to develop successful go-to-market strategies.Monitor product performance and suggest enhancements based on user insights.

Role Overview Accor Hotels is seeking a Commis Chef in Cairo to support daily kitchen operations. This role involves helping prepare and present dishes that meet the brand’s standards for quality and taste. Work closely with experienced chefs and contribute to memorable dining experiences for guests. What You Will Do Assist with food preparation and cooking under the guidance of senior chefs Help plate and present dishes according to established recipes and standards Maintain cleanliness and organization in work areas Follow food safety and hygiene guidelines at all times What Accor Hotels Offers Hands-on training from experienced culinary professionals Opportunities to develop new cooking skills Work as part of a respected hospitality team

Role Overview sihamco is hiring a Lighting Operator for The Groves in Cairo. This venue blends fine dining, live entertainment, and cultural events. The Lighting Operator plays a key part in shaping the atmosphere for both indoor and outdoor spaces, supporting a range of restaurant concepts and live performances. What You Will Do Design and implement lighting setups for live shows and events Manage and operate lighting systems throughout the venue Oversee outdoor lighting to enhance the overall guest experience Transform spaces to match the mood of each event, from intimate dinners to energetic performances What We’re Looking For Proven experience as a Lighting Operator or in a similar technical role Strong technical skills with lighting equipment and control systems Creative approach to visual design in live and hospitality settings Ability to work across multiple concepts and adapt to different event needs Location This position is based on-site at The Groves in Cairo, Egypt.

As a Customer Service Representative at Sutherland, you will be the first point of contact for our valued customers. Your main responsibility will be to provide exceptional service by addressing inquiries, resolving issues, and ensuring customer satisfaction. We are seeking a motivated individual who is passionate about helping others and eager to contribute to our team's success.

About WPP MediaWPP serves as a trusted growth partner for the world’s leading brands. With exceptional talent, reliable data, and strategic partnerships, we help clients navigate change and achieve transformational growth through our pioneering marketing platform, WPP Open.WPP Media, our AI-driven media unit, combines media, data, and partnerships to provide creative personalization at scale. Our clients benefit from clear insights into their media investments through WPP Open and Open Intelligence.For more information, visit wppmedia.com.About Wavemaker: A Leading WPP Media BrandAt Wavemaker, we believe there is always a better way to grow. We drive growth for our clients by reshaping consumer decision-making through media, content, and technology. Our globally consistent approach, powered by the world's most robust consumer data, helps brands enhance their sales. With a team of 7,000 professionals across 88 markets, we have the expertise and confidence to provoke growth for some of the world's top brands.Role Summary and ImpactThe Media Director will spearhead the development, implementation, and management of media strategies and campaigns to effectively engage target audiences and meet marketing goals. This role includes analyzing market data, selecting media channels, negotiating with vendors, and monitoring campaign performance for optimal results.Lead an integrated business unit while managing the team and client relations.Oversee client communications with the support of account partners.Establish annual performance strategies and objectives that enhance client business outcomes.Direct both online and offline strategies across performance, eCommerce, innovation, and data.

About The RoleJoin our Customer Experience team as a Customer Experience Representative, where you will play a vital role in supporting our clients who trade across the EGX, US, and emerging markets. You will manage client inquiries through email and chat using our Freshchat system, aiming to provide timely, clear, and helpful responses that exemplify our commitment to excellence.In addition to direct support, you will help to optimize our customer service operations by pinpointing common issues, providing actionable feedback to internal teams, and enhancing workflows to ensure a seamless trading experience.ResponsibilitiesRespond to client inquiries via email and chat, delivering accurate and prompt assistance.Address a variety of topics including account management, trade execution, product features, and more.Utilize Freshchat to create and manage internal tickets for escalating customer-reported issues to relevant teams.Monitor ticket progress and follow up to guarantee timely resolutions.Keep customers informed about the status of their requests.Contribute towards meeting individual and team CSAT (Customer Satisfaction) targets, while enhancing NPS through consistent adherence to quality standards and empathetic communication.QualificationsA minimum of 1 year of experience in Customer Support.Preference for candidates with a graduate degree.Experience in fintech, trading, or brokerage sectors is advantageous.Fluency in Arabic and English (both spoken and written) is essential.Demonstrated integrity and a strong commitment to professionalism.A strong sense of ownership and accountability.Excellent communication abilities.Adaptability and responsiveness while interacting with diverse customer personalities.About ThndrThndr is driven by a bold vision to democratize investing through innovative technology and a human-centric approach. We empower individuals with smartphone access to conveniently manage and grow their wealth, actively shaping the future of investing.