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Experience Level
Mid to Senior
About the job
As an Assistant Manager in Process Training, your primary responsibility will be to provide comprehensive product and technical training to the designated operational business unit. This pivotal role in learning and development ensures that agents and operational teams possess the essential tools and skills required for achieving optimal performance consistently.
Key Responsibilities:
Facilitate training for new hires, including refresher courses, up-skilling, and cross-training, while conducting assessments and providing daily support.
Oversee a cohort of trainees on a daily basis, managing group administration and follow-up activities.
Assist in the nesting phase and business-as-usual operations, while conducting and reporting on training needs analysis.
Maintain learner records in compliance with client requirements.
As an Assistant Manager in Process Training, your primary responsibility will be to provide comprehensive product and technical training to the designated operational business unit. This pivotal role in learning and development ensures that agents and operational teams possess the essential tools and skills required for achieving optimal performance consiste…
Job Title: Senior Group Manager - Process TrainingDepartment: Academic Quality and ComplianceReporting To: General Manager – UcademyLocation: Cape Town (Hybrid)Employment Type: Full-timeRole OverviewThe Senior Group Manager - Process Training at Ucademy plays a pivotal role in upholding the highest standards of educational quality and regulatory compliance for both accredited and non-accredited learning programs. This position is essential in protecting Ucademy’s integrity as a registered Private Learning Institution recognized by the Services SETA.Key ResponsibilitiesLead the compliance efforts with QCTO, SAQA, and DHET regulations, while fostering continuous improvement initiatives that enhance employability and capability development in the BPO sector.
Full-time|On-site|Cape Town, Western Cape, South Africa
About Go2AfricaGo2Africa is a premier tour operator dedicated to providing exceptional travel experiences across the African continent for over 25 years. Our expertise lies in crafting journeys that are not only seamless but also deeply connected to the unique cultures and breathtaking landscapes of Africa.Each trip is meticulously designed by our experienced Africa Safari Experts who have firsthand knowledge of the regions, having explored the trails, resided in the camps, and established enduring relationships with local communities. From the initial inquiry to the moment you return home, Go2Africa is renowned for its meticulous attention to detail and commitment to creating memorable safari adventures that resonate with the soul. Our dedication to excellence has garnered us thousands of five-star reviews and accolades from prestigious platforms such as Condé Nast Traveler, Travel + Leisure, and the World Travel Awards.At the core of our mission is the belief that travel should serve as a force for good. As part of Nawiri Group, every journey booked with Go2Africa contributes to the preservation of vital wilderness ecosystems and supports the communities that live within them.Role SummaryIn the role of Training Manager, you will play a pivotal part in designing and implementing comprehensive training programs for the Sales and Operations teams at Go2Africa. Your training initiatives will encompass our proprietary systems, team processes, skills development, and service content, including destination-specific training.You will be responsible for onboarding new employees as well as providing continuous development and remedial training for existing staff, ensuring they are equipped with the knowledge of any updates or changes in relevant topics.Furthermore, you will continuously evaluate training needs and adapt your delivery methods and content accordingly. This includes the creation and updating of all training materials, both new and existing.You will report directly to the Sales Enablement Manager at Go2Africa and will collaborate closely with Group HR, Group Training, Sales Directors, Operations Managers, and other key stakeholders.While primarily based at Go2Africa, this role may also require you to provide training to other companies within the Nawiri Group as needed.
Full-time|On-site|Cape Town, Western Cape, South Africa
About Asilia AfricaAsilia Africa proudly stands as one of East Africa's premier safari operators, embodying the essence of authenticity as captured in its Swahili name, meaning 'genuine'. Established in 2004, we have cultivated a strong reputation for delivering exceptional safari experiences while steadfastly committing to the empowerment of both people and nature within the region. With a significant presence in Tanzania and Kenya, Asilia leads various pioneering conservation projects aimed at transforming vital natural habitats into sustainable economies that benefit both the environment and local communities. Currently, we own and operate 18 lodges and camps alongside a ground handling operation, making us the first sustainable safari/lodge company in Africa to achieve a 5-star sustainability rating from GIIRS. We were also honored as one of the “Best Companies for the World” in 2013 and received the 2014 Tourism for Tomorrow Business Award.Our BeliefsWe hold the conviction that world-class travel can harmonize with the enhancement of livelihoods and the conservation of nature. Our luxurious camps and lodges are strategically located in some of the planet's most unique environments—places we are dedicated to preserving for future generations. Our mission is to transform areas that are both ecologically significant and home to often impoverished communities into enduring conservation economies that protect wildlife while providing local populations with opportunities for growth. In every department, your contributions will be integral to realizing our conservation goals.Role OverviewThe Manager of Training plays a pivotal role in designing and delivering targeted training programs for the Sales and Operations teams. This includes comprehensive training on Asilia's systems, team-specific processes, and service offerings such as destination knowledge. The Manager is responsible for onboarding new employees, providing ongoing training for existing staff, and assessing training needs to adapt delivery methods and content effectively. Additionally, the role entails formalizing all training materials, which involves creating new content and updating existing resources.Reporting directly to the Performance and Development Manager, this position requires close collaboration with Sales Directors, Operations Managers, and HR. It is important to note that this role may involve training personnel from other companies within the Nawiri Group on various soft and technical skills.
Join our team as a Training Manager, where you will play a pivotal role in enhancing the skills and performance of our workforce. In this position, you will be responsible for designing, implementing, and monitoring training programs that align with our organizational goals. You will collaborate with various departments to identify training needs and create engaging training materials. Your expertise will help drive employee development and ensure that our team is equipped with the necessary skills to succeed.
Join WNS Global Services as a Process Trainer, where you will play a pivotal role in enhancing the skills and knowledge of our team members. You will be responsible for developing and delivering training programs that equip employees with the necessary tools to excel in their roles. Your expertise will help cultivate a culture of continuous learning and improvement.
Role overview takealot.com is looking for a Retail Planning: Systems and Process Manager in Cape Town. This position focuses on improving retail operations by refining systems and processes. The manager will work closely with teams to optimize planning workflows and increase efficiency throughout the organization. What you will do Enhance retail planning systems to support business goals Streamline key processes for greater operational efficiency Balance strategic planning with hands-on execution Collaborate across departments to drive improvements Impact This role shapes how takealot.com operates behind the scenes. Effective systems and smooth processes help the company deliver strong results and adapt to changes in the retail market.
Join our dynamic team at WNS Global Services as a Process Trainer for our Insurance Contact Centre. In this pivotal role, you will facilitate training sessions for new hires and ongoing development for existing staff, ensuring they have the necessary skills to excel in a fast-paced environment. Your expertise will help us deliver exceptional service to our clients in the insurance sector.
Join our dynamic team as a Training Manager / Learning and Development Manager in the travel industry, where you will play a key role in enhancing the skills and productivity of both new and seasoned travel agents. Your expertise will help foster a culture of continuous learning and performance excellence.Key Responsibilities:● Inspire and lead the team through effective training sessions, promoting outstanding performance.● Foster team collaboration and establish an empowering environment to enhance productivity and efficiency.● Ensure the delivery of high-quality service to our clients.● Set clear targets and utilize data analytics to monitor and assess team performance effectively.● Innovate by developing and refining business policies and processes to elevate service quality.
Become a key player at Hire Hangar, where you will collaborate with rapidly expanding global organizations and develop a fulfilling long-term, remote career.Position: Training and Onboarding Specialist (Marketing Technology)Role OverviewWe are seeking a dedicated Training and Onboarding Specialist to assist marketing teams in mastering a modern workflow automation platform. You will lead customers from their initial login to becoming proficient users. Your responsibilities will include conducting onboarding programs, facilitating client training sessions, and creating user-friendly resources that streamline the adoption process.This role is perfect for individuals with a background in marketing operations or customer success, who are adept with SQL and Python, and have a passion for educating others on utilizing new tools effectively.Key ResponsibilitiesExecute customer onboarding and training programs tailored for enterprise clients.Facilitate workshops and training cohorts that empower teams to optimize their workflows.Convert technical concepts into accessible, actionable guidance for marketing professionals.Develop and enhance enablement playbooks to promote sustained adoption.Assist clients with CRM workflows, campaign automation, and reporting (experience with HubSpot or similar platforms is preferred).QualificationsMinimum of 2 years experience in marketing operations, onboarding, or enablement, preferably within SaaS or agency contexts.Hands-on expertise with HubSpot or other CRM/automation software.Proficiency in SQL and Python is essential.Demonstrated strong communication skills and experience leading client-focused training or workshops.Familiarity with SEO and content marketing principles.A genuine enthusiasm for teaching, empowering, and supporting clients in their success.Why You Will Enjoy This PositionCollaborate directly with enterprise marketing teams from leading global firms.Enhance your skills in workflow automation and artificial intelligence-driven tools.Join a rapidly advancing tech company with promising future prospects.
We are looking for an enthusiastic and proactive Assistant Manager for our Workforce Management (WFM) team. In this role, you will play a crucial part in optimizing workforce efficiency, managing schedules, and supporting operational strategies to enhance service delivery. You will collaborate with various departments to ensure that our staffing aligns with business needs and customer demands.
Join WNS Global Services as an Assistant Manager - Operations, where you will play a pivotal role in overseeing daily operations and ensuring optimal performance within our team. We are looking for a proactive leader with excellent communication and organizational skills to drive operational excellence.
As an Assistant Manager in Operations at WNS Global Services, you will play a pivotal role in optimizing our operational processes to enhance efficiency and drive performance. You will lead a team of dedicated professionals, ensuring that operational goals are met while maintaining high standards of service delivery. Your strategic mindset and hands-on approach will be essential in implementing solutions that align with our business objectives.
We are seeking a proactive and detail-oriented Assistant Manager - Operations to join our dynamic team at WNS Global Services in Cape Town. In this role, you will be instrumental in optimizing our operational processes and ensuring smooth day-to-day operations. You will collaborate closely with various departments, drive operational excellence, and contribute to strategic initiatives aimed at enhancing service delivery.
Join WNS Global Services as an Assistant Facilities Manager in Cape Town. In this pivotal role, you will support the management of facilities operations, ensuring a safe and efficient environment for our team and clients.
As an Assistant Manager in Operations, you will play a crucial role in driving team performance and ensuring operational excellence. You will provide impactful coaching and constructive feedback to your team members, fostering a culture of continuous improvement.Your responsibilities will include addressing customer service inquiries and managing escalations effectively. You will conduct team huddles, coaching sessions, and one-on-one meetings as required to set clear goals and expectations.In addition, you will handle escalated requests, ensuring that all associate queries are researched thoroughly to uphold customer satisfaction. Regular analysis of performance data will be key in creating action plans and monitoring their execution to meet team objectives.You will also facilitate regular check-in meetings with clients to communicate trends, changes, and developments within the team, ensuring transparency and collaboration.Furthermore, you will conduct training sessions aimed at enhancing both technical and communication skills of associates. Administrative duties such as preparing daily capacity reports and performance dashboards will also be part of your role.
Join our dynamic team as an Assistant Manager - Workforce Management Planner at WNS Global Services. In this pivotal role, you will be responsible for optimizing our workforce management strategies to enhance operational efficiency. Your expertise will directly contribute to our mission of delivering exceptional service to our clients.As an Assistant Manager, you will collaborate with cross-functional teams to forecast demand, schedule resources, and monitor performance metrics. Your analytical skills will be crucial in identifying trends and recommending improvements to our planning processes.
Join WNS Global Services as an Assistant Manager - Operations in the dynamic field of Telecommunications. In this role, you will lead operational efforts, ensuring that our processes are efficient and aligned with company goals. You will collaborate closely with cross-functional teams to drive business success and enhance customer satisfaction.
Full-time|On-site|Cape Town, Western Cape, South Africa
About Interpath Advisory Interpath Advisory is an international consultancy known for its expertise in advisory, deals, and restructuring. Since launching in 2021, Interpath has built a presence in the UK, Ireland, France, Germany, Switzerland, Austria, Spain, South Africa, Algeria, BVI, Cayman Islands, Bermuda, Barbados, Hong Kong, and Singapore. The firm is committed to independent, ethical, and agile client service, aiming to become a leading global advisory business by 2030. Role Overview: Assistant Manager & Manager, Transformation & Strategic Change (Special Projects) Based in Cape Town, this role sits within the Special Projects team, which drives organic growth by investing in new service lines, building capabilities, and leading performance improvement initiatives. The team works closely with senior leadership and the Executive Committee, focusing on high-impact business outcomes. Assistant Managers and Managers will contribute to strategic change projects and value creation efforts. The position combines commercial and financial analysis, program delivery, and stakeholder engagement. Producing executive-level outputs, such as presentations, steering packs, and trackers, is essential. The role also requires sound judgment to challenge assumptions and keep initiatives focused on outcomes. Occasional travel (up to one or two trips per year) to the UK and other Interpath offices may be required. Key Responsibilities Lead implementation of the value creation plan, managing complex project workstreams and smaller initiatives from scoping through execution and benefits tracking. Direct analytical work that supports decision-making, including business unit reviews and operating model assessments. Translate analysis into actionable recommendations and detailed plans with clear ownership, timelines, and dependencies. Set up and maintain benefits baselines and live trackers for milestones, benefits, risks, and actions. Oversee governance and reporting for assigned programs, including planning, RAID logs, decision and action logs, and preparation of steering packs. Develop decision-ready materials for senior forums, supporting the Executive Committee and producing Board-level documents when needed. Location Cape Town, Western Cape, South Africa
Join our dynamic team as an Instructional Designer, where you will play a crucial role in developing engaging and effective training programs. You will collaborate with subject matter experts to create innovative learning solutions that enhance employee skills and performance. Your expertise in instructional design methodologies will be essential in crafting interactive and multimedia-rich content.
As an Assistant Manager in Process Training, your primary responsibility will be to provide comprehensive product and technical training to the designated operational business unit. This pivotal role in learning and development ensures that agents and operational teams possess the essential tools and skills required for achieving optimal performance consiste…
Job Title: Senior Group Manager - Process TrainingDepartment: Academic Quality and ComplianceReporting To: General Manager – UcademyLocation: Cape Town (Hybrid)Employment Type: Full-timeRole OverviewThe Senior Group Manager - Process Training at Ucademy plays a pivotal role in upholding the highest standards of educational quality and regulatory compliance for both accredited and non-accredited learning programs. This position is essential in protecting Ucademy’s integrity as a registered Private Learning Institution recognized by the Services SETA.Key ResponsibilitiesLead the compliance efforts with QCTO, SAQA, and DHET regulations, while fostering continuous improvement initiatives that enhance employability and capability development in the BPO sector.
Full-time|On-site|Cape Town, Western Cape, South Africa
About Go2AfricaGo2Africa is a premier tour operator dedicated to providing exceptional travel experiences across the African continent for over 25 years. Our expertise lies in crafting journeys that are not only seamless but also deeply connected to the unique cultures and breathtaking landscapes of Africa.Each trip is meticulously designed by our experienced Africa Safari Experts who have firsthand knowledge of the regions, having explored the trails, resided in the camps, and established enduring relationships with local communities. From the initial inquiry to the moment you return home, Go2Africa is renowned for its meticulous attention to detail and commitment to creating memorable safari adventures that resonate with the soul. Our dedication to excellence has garnered us thousands of five-star reviews and accolades from prestigious platforms such as Condé Nast Traveler, Travel + Leisure, and the World Travel Awards.At the core of our mission is the belief that travel should serve as a force for good. As part of Nawiri Group, every journey booked with Go2Africa contributes to the preservation of vital wilderness ecosystems and supports the communities that live within them.Role SummaryIn the role of Training Manager, you will play a pivotal part in designing and implementing comprehensive training programs for the Sales and Operations teams at Go2Africa. Your training initiatives will encompass our proprietary systems, team processes, skills development, and service content, including destination-specific training.You will be responsible for onboarding new employees as well as providing continuous development and remedial training for existing staff, ensuring they are equipped with the knowledge of any updates or changes in relevant topics.Furthermore, you will continuously evaluate training needs and adapt your delivery methods and content accordingly. This includes the creation and updating of all training materials, both new and existing.You will report directly to the Sales Enablement Manager at Go2Africa and will collaborate closely with Group HR, Group Training, Sales Directors, Operations Managers, and other key stakeholders.While primarily based at Go2Africa, this role may also require you to provide training to other companies within the Nawiri Group as needed.
Full-time|On-site|Cape Town, Western Cape, South Africa
About Asilia AfricaAsilia Africa proudly stands as one of East Africa's premier safari operators, embodying the essence of authenticity as captured in its Swahili name, meaning 'genuine'. Established in 2004, we have cultivated a strong reputation for delivering exceptional safari experiences while steadfastly committing to the empowerment of both people and nature within the region. With a significant presence in Tanzania and Kenya, Asilia leads various pioneering conservation projects aimed at transforming vital natural habitats into sustainable economies that benefit both the environment and local communities. Currently, we own and operate 18 lodges and camps alongside a ground handling operation, making us the first sustainable safari/lodge company in Africa to achieve a 5-star sustainability rating from GIIRS. We were also honored as one of the “Best Companies for the World” in 2013 and received the 2014 Tourism for Tomorrow Business Award.Our BeliefsWe hold the conviction that world-class travel can harmonize with the enhancement of livelihoods and the conservation of nature. Our luxurious camps and lodges are strategically located in some of the planet's most unique environments—places we are dedicated to preserving for future generations. Our mission is to transform areas that are both ecologically significant and home to often impoverished communities into enduring conservation economies that protect wildlife while providing local populations with opportunities for growth. In every department, your contributions will be integral to realizing our conservation goals.Role OverviewThe Manager of Training plays a pivotal role in designing and delivering targeted training programs for the Sales and Operations teams. This includes comprehensive training on Asilia's systems, team-specific processes, and service offerings such as destination knowledge. The Manager is responsible for onboarding new employees, providing ongoing training for existing staff, and assessing training needs to adapt delivery methods and content effectively. Additionally, the role entails formalizing all training materials, which involves creating new content and updating existing resources.Reporting directly to the Performance and Development Manager, this position requires close collaboration with Sales Directors, Operations Managers, and HR. It is important to note that this role may involve training personnel from other companies within the Nawiri Group on various soft and technical skills.
Join our team as a Training Manager, where you will play a pivotal role in enhancing the skills and performance of our workforce. In this position, you will be responsible for designing, implementing, and monitoring training programs that align with our organizational goals. You will collaborate with various departments to identify training needs and create engaging training materials. Your expertise will help drive employee development and ensure that our team is equipped with the necessary skills to succeed.
Join WNS Global Services as a Process Trainer, where you will play a pivotal role in enhancing the skills and knowledge of our team members. You will be responsible for developing and delivering training programs that equip employees with the necessary tools to excel in their roles. Your expertise will help cultivate a culture of continuous learning and improvement.
Role overview takealot.com is looking for a Retail Planning: Systems and Process Manager in Cape Town. This position focuses on improving retail operations by refining systems and processes. The manager will work closely with teams to optimize planning workflows and increase efficiency throughout the organization. What you will do Enhance retail planning systems to support business goals Streamline key processes for greater operational efficiency Balance strategic planning with hands-on execution Collaborate across departments to drive improvements Impact This role shapes how takealot.com operates behind the scenes. Effective systems and smooth processes help the company deliver strong results and adapt to changes in the retail market.
Join our dynamic team at WNS Global Services as a Process Trainer for our Insurance Contact Centre. In this pivotal role, you will facilitate training sessions for new hires and ongoing development for existing staff, ensuring they have the necessary skills to excel in a fast-paced environment. Your expertise will help us deliver exceptional service to our clients in the insurance sector.
Join our dynamic team as a Training Manager / Learning and Development Manager in the travel industry, where you will play a key role in enhancing the skills and productivity of both new and seasoned travel agents. Your expertise will help foster a culture of continuous learning and performance excellence.Key Responsibilities:● Inspire and lead the team through effective training sessions, promoting outstanding performance.● Foster team collaboration and establish an empowering environment to enhance productivity and efficiency.● Ensure the delivery of high-quality service to our clients.● Set clear targets and utilize data analytics to monitor and assess team performance effectively.● Innovate by developing and refining business policies and processes to elevate service quality.
Become a key player at Hire Hangar, where you will collaborate with rapidly expanding global organizations and develop a fulfilling long-term, remote career.Position: Training and Onboarding Specialist (Marketing Technology)Role OverviewWe are seeking a dedicated Training and Onboarding Specialist to assist marketing teams in mastering a modern workflow automation platform. You will lead customers from their initial login to becoming proficient users. Your responsibilities will include conducting onboarding programs, facilitating client training sessions, and creating user-friendly resources that streamline the adoption process.This role is perfect for individuals with a background in marketing operations or customer success, who are adept with SQL and Python, and have a passion for educating others on utilizing new tools effectively.Key ResponsibilitiesExecute customer onboarding and training programs tailored for enterprise clients.Facilitate workshops and training cohorts that empower teams to optimize their workflows.Convert technical concepts into accessible, actionable guidance for marketing professionals.Develop and enhance enablement playbooks to promote sustained adoption.Assist clients with CRM workflows, campaign automation, and reporting (experience with HubSpot or similar platforms is preferred).QualificationsMinimum of 2 years experience in marketing operations, onboarding, or enablement, preferably within SaaS or agency contexts.Hands-on expertise with HubSpot or other CRM/automation software.Proficiency in SQL and Python is essential.Demonstrated strong communication skills and experience leading client-focused training or workshops.Familiarity with SEO and content marketing principles.A genuine enthusiasm for teaching, empowering, and supporting clients in their success.Why You Will Enjoy This PositionCollaborate directly with enterprise marketing teams from leading global firms.Enhance your skills in workflow automation and artificial intelligence-driven tools.Join a rapidly advancing tech company with promising future prospects.
We are looking for an enthusiastic and proactive Assistant Manager for our Workforce Management (WFM) team. In this role, you will play a crucial part in optimizing workforce efficiency, managing schedules, and supporting operational strategies to enhance service delivery. You will collaborate with various departments to ensure that our staffing aligns with business needs and customer demands.
Join WNS Global Services as an Assistant Manager - Operations, where you will play a pivotal role in overseeing daily operations and ensuring optimal performance within our team. We are looking for a proactive leader with excellent communication and organizational skills to drive operational excellence.
As an Assistant Manager in Operations at WNS Global Services, you will play a pivotal role in optimizing our operational processes to enhance efficiency and drive performance. You will lead a team of dedicated professionals, ensuring that operational goals are met while maintaining high standards of service delivery. Your strategic mindset and hands-on approach will be essential in implementing solutions that align with our business objectives.
We are seeking a proactive and detail-oriented Assistant Manager - Operations to join our dynamic team at WNS Global Services in Cape Town. In this role, you will be instrumental in optimizing our operational processes and ensuring smooth day-to-day operations. You will collaborate closely with various departments, drive operational excellence, and contribute to strategic initiatives aimed at enhancing service delivery.
Join WNS Global Services as an Assistant Facilities Manager in Cape Town. In this pivotal role, you will support the management of facilities operations, ensuring a safe and efficient environment for our team and clients.
As an Assistant Manager in Operations, you will play a crucial role in driving team performance and ensuring operational excellence. You will provide impactful coaching and constructive feedback to your team members, fostering a culture of continuous improvement.Your responsibilities will include addressing customer service inquiries and managing escalations effectively. You will conduct team huddles, coaching sessions, and one-on-one meetings as required to set clear goals and expectations.In addition, you will handle escalated requests, ensuring that all associate queries are researched thoroughly to uphold customer satisfaction. Regular analysis of performance data will be key in creating action plans and monitoring their execution to meet team objectives.You will also facilitate regular check-in meetings with clients to communicate trends, changes, and developments within the team, ensuring transparency and collaboration.Furthermore, you will conduct training sessions aimed at enhancing both technical and communication skills of associates. Administrative duties such as preparing daily capacity reports and performance dashboards will also be part of your role.
Join our dynamic team as an Assistant Manager - Workforce Management Planner at WNS Global Services. In this pivotal role, you will be responsible for optimizing our workforce management strategies to enhance operational efficiency. Your expertise will directly contribute to our mission of delivering exceptional service to our clients.As an Assistant Manager, you will collaborate with cross-functional teams to forecast demand, schedule resources, and monitor performance metrics. Your analytical skills will be crucial in identifying trends and recommending improvements to our planning processes.
Join WNS Global Services as an Assistant Manager - Operations in the dynamic field of Telecommunications. In this role, you will lead operational efforts, ensuring that our processes are efficient and aligned with company goals. You will collaborate closely with cross-functional teams to drive business success and enhance customer satisfaction.
Full-time|On-site|Cape Town, Western Cape, South Africa
About Interpath Advisory Interpath Advisory is an international consultancy known for its expertise in advisory, deals, and restructuring. Since launching in 2021, Interpath has built a presence in the UK, Ireland, France, Germany, Switzerland, Austria, Spain, South Africa, Algeria, BVI, Cayman Islands, Bermuda, Barbados, Hong Kong, and Singapore. The firm is committed to independent, ethical, and agile client service, aiming to become a leading global advisory business by 2030. Role Overview: Assistant Manager & Manager, Transformation & Strategic Change (Special Projects) Based in Cape Town, this role sits within the Special Projects team, which drives organic growth by investing in new service lines, building capabilities, and leading performance improvement initiatives. The team works closely with senior leadership and the Executive Committee, focusing on high-impact business outcomes. Assistant Managers and Managers will contribute to strategic change projects and value creation efforts. The position combines commercial and financial analysis, program delivery, and stakeholder engagement. Producing executive-level outputs, such as presentations, steering packs, and trackers, is essential. The role also requires sound judgment to challenge assumptions and keep initiatives focused on outcomes. Occasional travel (up to one or two trips per year) to the UK and other Interpath offices may be required. Key Responsibilities Lead implementation of the value creation plan, managing complex project workstreams and smaller initiatives from scoping through execution and benefits tracking. Direct analytical work that supports decision-making, including business unit reviews and operating model assessments. Translate analysis into actionable recommendations and detailed plans with clear ownership, timelines, and dependencies. Set up and maintain benefits baselines and live trackers for milestones, benefits, risks, and actions. Oversee governance and reporting for assigned programs, including planning, RAID logs, decision and action logs, and preparation of steering packs. Develop decision-ready materials for senior forums, supporting the Executive Committee and producing Board-level documents when needed. Location Cape Town, Western Cape, South Africa
Join our dynamic team as an Instructional Designer, where you will play a crucial role in developing engaging and effective training programs. You will collaborate with subject matter experts to create innovative learning solutions that enhance employee skills and performance. Your expertise in instructional design methodologies will be essential in crafting interactive and multimedia-rich content.
