Insurance Call Center Agent - Claremont, South Africa

Join our dynamic team as an Insurance Call Center Agent in Claremont, South Africa! In this role, you will provide exceptional customer service, assist clients with their insurance inquiries, and resolve issues efficiently. Our ideal candidate possesses strong communication skills, a passion for helping others, and a keen attention to detail.

Keen is seeking a Senior Quality Analyst for its BPO Contact Center team in Cape Town, Western Cape. This position plays a key part in upholding quality standards and supporting customer satisfaction across contact center operations. Role overview This role focuses on monitoring and analyzing customer interactions to ensure service quality meets company standards. The Senior Quality Analyst works closely with various teams to identify trends, address issues, and support continuous improvement efforts. What you will do Review and assess customer interactions for adherence to quality standards Analyze data to identify areas for improvement in service delivery Collaborate with cross-functional teams to implement quality initiatives Provide actionable feedback to drive performance enhancements Location This position is based in Cape Town, Western Cape, South Africa.

Join our dynamic team as a Collections Call Center Agent in Bellville, South Africa. As a vital member of our customer service department, you will engage with clients to assist them in managing their accounts and resolving outstanding balances. Your role will involve effective communication, problem-solving, and demonstrating empathy in every interaction.

Join our dynamic team as an Inbound Call Center Agent in Century City, Cape Town! We seek enthusiastic individuals who excel in customer service and are eager to assist our clients with their inquiries. In this role, you will handle incoming calls, provide solutions, and ensure a high level of customer satisfaction.

Join our dynamic team as a Call Center Agent in the vibrant area of Century City, Cape Town! In this role, you will be the voice of our brand, assisting customers with their travel inquiries and providing exceptional service. Your ability to connect with customers and address their needs will be crucial to our success.We are looking for enthusiastic individuals who are passionate about travel and customer service. If you thrive in a fast-paced environment and enjoy helping others, we would love to hear from you!

Join our vibrant team as a Call Center Agent, where you will play a pivotal role in delivering exceptional customer service. You will be responsible for managing inbound and outbound calls, ensuring customer satisfaction, and resolving inquiries efficiently. Your communication skills and commitment to excellence will be essential in creating a positive experience for our clients.

Join our dynamic team as an Inbound/Outbound Call Center Agent in Century City, Cape Town! In this role, you will be the voice of our company, engaging with customers and providing exceptional service. You will handle both inbound inquiries and outbound calls, ensuring that every customer interaction is positive and productive.

Join our dynamic team as an Inbound Call Center Agent in Claremont, Cape Town! We are looking for enthusiastic individuals who are dedicated to providing exceptional customer service. As a vital part of our customer support, you will assist clients with their inquiries, resolve issues, and ensure a positive experience.

Join Our Team at impact.com: At impact.com, we are dedicated to empowering our people and leveraging technology to achieve customer success. Our collaborative efforts drive rapid growth and help us serve some of the world's largest brands. We utilize cutting-edge technology to address real-world challenges for our clients, positioning ourselves as the premier SaaS platform for businesses to automate their partnerships and enhance revenue like never before. Our entrepreneurial culture values ambition and curiosity, ensuring that every team member's voice is heard and contributions are recognized. If you're eager to collaborate with talented professionals from diverse backgrounds in a dynamic environment, we invite you to be part of our journey! As the leading partnership management platform globally, impact.com is revolutionizing how businesses manage and optimize various partnerships, from traditional rewards affiliates to influencers and B2B collaborations. Our robust, purpose-built platform simplifies the process of creating, managing, and scaling partnerships with trusted brands and communities, enhancing customer engagement and business performance. Discover how impact.com is driving revenue growth for global enterprises like Walmart, Uber, Shopify, Lenovo, L’Oreal, and Levi’s by visiting www.impact.com. Your Role at impact.com: We are seeking an enthusiastic Associate Data Analyst to join our data analytics team. This entry-level position is designed for individuals eager to cultivate analytical skills through hands-on experience with complex datasets. You will develop foundational expertise in data analysis, SQL, and business intelligence while conducting well-defined analyses under the mentorship of senior analysts. Your responsibilities will include collecting, analyzing, and interpreting data to uncover patterns and trends that inform business decisions. You will work with large datasets in BigQuery and create visualizations in Looker, enhancing your analytical capabilities and business acumen essential for a successful analytics career. Join our globally distributed analytics team and collaborate with a Senior Data Analyst as you embark on this exciting journey.

Join the dynamic team at WNS Global Services as an Inbound/Outbound Call Center Agent in Bellville, South Africa. In this role, you will engage with customers, providing exceptional service and support. Your communication skills will be key to ensuring customer satisfaction and resolving inquiries efficiently.

Join our dynamic team at WNS Global Services as a Call Center Agent specializing in Collections. In this role, you will engage with customers to manage their accounts effectively, resolve payment issues, and ensure positive customer experiences. Your ability to communicate effectively and empathetically will be key in helping our clients navigate their financial commitments.

Join Our Team at impact.com: At impact.com, we are dedicated to our people, innovative technology, and the success of our customers. Our collaborative environment fosters rapid growth, allowing us to serve some of the largest brands globally. We leverage state-of-the-art technology to tackle real-world challenges for our clients, positioning ourselves as the premier SaaS platform for automating partnerships and maximizing revenue. With an entrepreneurial spirit, we reward ambition and curiosity. If you seek a team that values your input and recognizes your contributions, all while enjoying a vibrant and talented global community, this is the perfect place for you! As the world’s leading partnership management platform, impact.com is revolutionizing how businesses manage and enhance various partnerships—from traditional rewards affiliates to influencers and B2B collaborations. Our robust platform empowers businesses to develop, manage, and expand ecosystems of partnerships that customers rely on for purchasing decisions, information, and entertainment. To discover how our technology is fueling revenue growth for global enterprises like Walmart, Uber, and L’Oreal, visit www.impact.com. Your Role as Data Analytics Manager: At impact.com, we are at the forefront of the partnership economy, enabling brands and partners to boost revenue through our modern SaaS platform utilized by thousands worldwide. We are significantly enhancing our data capabilities, and we are seeking a Data Analytics Manager to establish and elevate our centralized analytics function. In this senior player-coach role, you will engage in hands-on analytical work while leading and nurturing a high-performing team of analysts. You will define the operating model and will not merely follow a pre-existing playbook. As the Data Analytics Manager, you will be responsible for ensuring the quality, consistency, and strategic impact of all analytics produced by the team. You will implement value-stream-aligned engagement patterns, promote Looker adoption and self-service maturity, and cultivate analytical excellence through rigorous methodologies, experimentation frameworks, and mentorship. This role involves working with a modern cloud stack (BigQuery, dbt, Looker) and benefits from strong support from Analytics Engineering, which oversees the data platform and semantic layer. This position reports directly to senior leadership, providing tangible visibility into your contributions.

About impact.com impact.com stands as the premier commerce partnership marketing platform globally, revolutionizing the growth trajectory of businesses by enabling them to discover, manage, and scale partnerships throughout the customer journey. Whether it’s affiliates, influencers, content publishers, brand ambassadors, or customer advocates, impact.com empowers brands to achieve trusted, performance-driven growth through authentic relationships. Our award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—integrate various partner types into one cohesive platform. As consumers increasingly depend on recommendations from trusted sources, impact.com ensures that brands stand out where it matters most. Currently, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, leverage impact.com to drive more than 225,000 partnerships that generate measurable business outcomes. About the Role We are on the lookout for a Senior Data Scientist with a focus on Product Data Quality to join our Data Science team in Cape Town. In this pivotal role, you will take charge of the analytical and technical framework governing product data quality within our ecosystem—encompassing catalog hygiene, transaction matching, classification modeling, deduplication, and global product identity. Your responsibilities will span both the structured catalog domain and the larger, more complex sales transaction landscape, as you build models and infrastructure that enhance search, recommendations, and business intelligence. This is a high-impact position that requires a blend of analytical expertise and robust engineering skills: you will be responsible for transitioning models from research to production, constructing scalable data pipelines, and establishing the monitoring infrastructure that ensures our product data foundation is reliable and continually improving. Your contributions will have a direct impact on search relevance, recommendation quality, match rates, and reporting accuracy across the organization.

Role overview talent-engine is seeking an Account Manager based in Cape Town, Western Cape, South Africa. This position centers on building lasting client relationships, ensuring client satisfaction, and supporting the growth of assigned accounts. Collaboration with teams throughout the company is essential to deliver solutions tailored to each client and to maintain a high standard of service. Main responsibilities Develop and strengthen connections with assigned clients Act as the primary contact for client questions and requests Spot opportunities to expand and grow existing accounts Track account performance and provide reports on key metrics Work with internal teams to address client needs and deliver effective solutions

About impact.com impact.com is the premier commerce partnership marketing platform globally, revolutionizing business growth by enabling brands to discover, manage, and scale partnerships throughout the customer journey. By connecting with affiliates, influencers, content publishers, brand ambassadors, and customer advocates, impact.com helps brands achieve trusted, performance-driven growth through meaningful relationships. Our award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—integrate every type of partner into one cohesive platform. As consumers increasingly depend on trusted recommendations, impact.com ensures brands can engage effectively where it matters most. Currently, over 5,000 brands worldwide, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, leverage impact.com to facilitate over 225,000 partnerships that yield measurable business results. About the Role We are looking for a Senior Data Scientist with a focus on Fraud and Risk to join our dynamic Data Science team in Cape Town. In this pivotal role, you will take the lead in safeguarding our affiliate marketing ecosystem by researching, developing, and implementing machine learning models aimed at detecting and preventing fraud across various dimensions such as attribution, lead quality, and partner compliance. You will address high-impact challenges that include traditional fraud patterns as well as emerging threats, ranging from attribution manipulation to browser extension abuse, while building scalable production systems. This position offers a unique opportunity to merge rigorous analytical work with concrete business impacts in a fast-paced, adversarial environment.

High-Earning Sales Opportunity: Join FundWell's Elite Team Are you an enthusiastic and results-driven Call Center Sales Agent eager to dive into outbound B2B sales with a premier US financial partner?At VirtuHire, we collaborate with Fundwell, a leading US business financing firm. With our rapid expansion in the Cape Town office, we are looking for ambitious individuals to become part of our Top 100 A-Team.This role requires a high energy level for strategic cold calling, engaging directly with US CEOs and top executives. Your ability to generate a robust sales pipeline will directly influence your career trajectory and unlimited income potential.Location: Premium Office, Cape Town CBD Hours: 2:00 PM - 12:00 AM SAST (On-site, aligning with US business hours)

Join our dynamic team as a Dutch-Speaking Call Center Agent in Claremont, Cape Town. We are looking for enthusiastic individuals who are passionate about providing exceptional customer service. In this role, you will engage with customers, resolve their inquiries, and enhance their overall experience.

About impact.com impact.com stands as the premier platform for commerce partnership marketing, revolutionizing business growth by facilitating the discovery, management, and scaling of partnerships along the customer journey. By connecting brands with affiliates, influencers, content publishers, brand ambassadors, and customer advocates, impact.com enables brands to achieve authentic, performance-driven growth through trusted relationships. Our award-winning solutions—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—integrate every type of partner into a cohesive platform. In an age where consumers increasingly depend on recommendations from trusted sources, impact.com ensures brands are present where it counts. Currently, over 5,000 global brands, including industry leaders like Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, leverage impact.com to manage more than 225,000 partnerships that yield measurable business outcomes. Your Role at impact.com: As the Tech Lead for Data Systems, you will spearhead a team of engineers dedicated to crafting, enhancing, and sustaining data systems that are not just reliable but also scalable and comprehensible. Your responsibilities will include defining the technical roadmap, overseeing squad delivery outcomes, and nurturing team health and growth, all while remaining an integral hands-on contributor in engineering. This pivotal role involves designing robust distributed systems, addressing challenges like retries, partial failures, backpressure, and consistency trade-offs. You will set high standards for clear interfaces, rigorous testing, and comprehensive observability (metrics and tracing) to ensure our systems are easy to operate, debug, and evolve, while consistently holding the team to these standards. As the main technical and people leader of your squad, you will break complex problems into manageable tasks, drive strategic planning and cross-team alignment, oversee release governance and stability, and foster the development of your direct reports through constructive coaching and feedback. Please note: This position is focused on software engineering leadership, not data analysis/statistical tasks or ETL/SQL responsibilities.

About AKQA AKQA is recognized for its focus on Data & Analytics, helping clients and their customers make better decisions through information. The Cape Town team brings together expertise in UX analytics, consumer research, and applied data science. Data is at the core of how AKQA shapes business outcomes for a range of clients. Role Overview: Senior Data Analyst The Senior Data Analyst will focus on uncovering insights from complex datasets to strengthen client-consumer relationships. This role involves creating measurement and testing frameworks that connect directly to business goals. Curiosity and a drive to turn analysis into actionable recommendations are central to the work. Team and Culture AKQA offers a collaborative setting with access to thought leadership from established authors, artists, athletes, and entrepreneurs. The company values ownership, innovation, and merit. Team members work alongside experienced professionals who are passionate about data and its impact on business. Location This position is based in Cape Town.

Hire Hangar is looking for a Lead Data Analyst to drive business strategy by turning data into actionable insights. This position is fully remote and based in Cape Town, South Africa. The role offers the opportunity to work with international organizations while establishing a long-term remote career. Role overview The Lead Data Analyst plays a central role within the Analytics team. The focus is on exploring complex datasets, shaping data strategies, and translating analytical results into clear recommendations. Collaboration is key: frequent partnership with marketing, product, and operations teams is expected to uncover trends, forecast outcomes, and support business decisions. Mentoring is also part of the job, with responsibility for helping analysts grow their technical and business skills. What you will do Create and apply analytical frameworks that align with business objectives. Engage with stakeholders to transform business questions into data projects. Design and maintain dashboards, reports, and advanced analytics models. Mentor junior analysts, promoting high data quality and effective storytelling with data. Suggest process improvements based on data analysis. Keep up to date with analytics tools, industry trends, and best practices. Requirements Minimum of 3 years' experience in data analysis or business intelligence. Strong command of SQL and Python or R for analysis and statistical modeling. Experience with BI tools such as Tableau, Power BI, or Looker. Proven ability to lead projects and teams. Excellent communication skills, able to explain complex data to non-technical audiences. Tools and technology Proficiency in Python, SQL, or Scala. Familiarity with pipeline orchestration tools like Apache Airflow or dbt. Experience working with cloud data warehouses (Snowflake, BigQuery, or Redshift). Understanding of cloud platforms including AWS, GCP, or Azure. Experience with Kafka or Spark is an advantage. Comfort with Google Workspace.