Customer Solutions Specialist | Customer Service

Join our dynamic team at Prosidian Consulting as a Customer Solutions Specialist. In this critical role, you will be responsible for providing exceptional customer service and solutions to our clients. You will work closely with various teams to ensure that customer needs are met effectively and efficiently. Your expertise in customer relations will contribu…

Join our dynamic team at Prosidian Consulting as a Customer Liaison, where you will play a crucial role in enhancing the customer experience. As a key point of contact, you will engage with clients to understand their needs, provide solutions, and ensure satisfaction. Your contributions will help shape our customer service strategies, driving excellence in service delivery.

Join our dynamic team at Alpha Insight Inc. as a Customer Service Assistant! In this role, you will be the first point of contact for our customers, providing exceptional support and guidance. Your friendly demeanor and problem-solving skills will help ensure customer satisfaction while contributing to our company's success.Key responsibilities include answering customer inquiries, resolving issues, and maintaining accurate records of customer interactions. We are looking for someone who is passionate about delivering high-quality service and who thrives in a fast-paced environment.

Join Alphabe Insight Inc. as a Customer Service Assistant and be the first point of contact for our valued clients. In this dynamic role, you will assist customers with inquiries, resolve issues, and ensure a high level of customer satisfaction. Your excellent communication skills and positive attitude will help you create a welcoming environment for clients.

Join our dynamic team at Prosidian Consulting as a Customer Service Supervisor! In this pivotal role, you will oversee our customer service operations, ensuring that our clients receive exceptional support and that our team is motivated and well-equipped to provide top-notch service. Your leadership will be key in driving customer satisfaction and operational efficiency.

Join our dynamic team as a Senior Customer Service Manager at Prosidian Consulting, located in the vibrant city of Charlotte, North Carolina. In this pivotal role, you will lead and inspire a team of customer service professionals, ensuring exceptional service delivery and customer satisfaction.In your capacity as a Senior Customer Service Manager, you will be responsible for developing strategic initiatives aimed at enhancing customer experiences, streamlining processes, and implementing best practices in customer service. Your leadership will drive team performance and foster a culture of continuous improvement.

Join our dynamic team at dev2 as a Call Center Sales Representative! In this role, you will engage with customers, understand their needs, and provide tailored solutions. We are looking for enthusiastic individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service.

Join our dynamic team at Prosidian Consulting as an Entry Level Customer Service Manager. In this role, you will be responsible for leading customer service initiatives, enhancing the customer experience, and driving team performance. This is an exciting opportunity for individuals looking to start their career in management within a supportive and professional environment.

alphabeinsightinc seeks a Customer Service Agent based in Charlotte to support customers as their first point of contact. This position centers on providing friendly, reliable assistance and ensuring each interaction leaves a positive impression. What you will do Answer customer questions by phone, email, or chat Offer information, resolve concerns, and guide customers through solutions Maintain a professional and approachable tone in every conversation Requirements Clear communication and attentive listening skills Interest in helping people and addressing their needs Dedication to creating positive experiences for customers

Join Carvana, the fastest-growing used automotive retailer in U.S. history, as a Customer Service Delivery Driver. We're in search of enthusiastic Customer Advocates with a minimum of 2 years of customer-facing experience to embark on an exciting career journey.Our Customer Advocates are dedicated to delivering joy to our customers, whether it's through seamless delivery experiences or engaging with the local community. Are you ready to embrace the 'Hauler-Life' and reshape the car-buying experience?Shift Requirements: This role requires availability between 7 AM - 5 PM, 9 AM - 7 PM, or 11 AM - 9 PM, with a commitment to work 7 days a week. Days off will alternate between weekdays and weekends.Unlock Your Earning Potential!We offer a competitive starting pay of $19/hour with ample opportunities for growth based on performance. Here’s a breakdown of your pay progression:Pay Range: $19-$21 per hourStarting Pay: $19/hourAfter 3 Months: $19.50/hourAfter 6 Months: $20/hourIn your first year, you can progress from $19/hour to $21/hour through our performance-driven Careers Not Jobs program, which includes four merit opportunities annually. Eligible team members may also receive an additional $0.50 raise every 90 days.Additionally, our Market Operations may offer further performance-based incentives tailored to your location, providing even more earning potential.Benefits & Perks:We are committed to investing in your success:Competitive, Performance-Based Compensation PLUS a 401(k) plan with Carvana matching and opportunities for overtime during peak seasons.Fast Track Advancement Opportunities: High performers can achieve higher pay rates sooner based on their performance.Health & Wellness: Enjoy 100% company-paid healthcare premiums, dental and vision benefits, and a wellness program that supports your mental, physical, and financial health.Pet Care Savings Program to ensure your furry family members are well taken care of.

This position is based at 6140 The Plaza, Charlotte, NC 28215About PLS:At PLS®, we believe in the power of people, location, and service. Established in 1997 by Bob and Dan Wolfberg, PLS has grown into a premier retail financial services provider, operating over 200 service centers across 12 states. Our mission is to deliver exceptional financial solutions that empower our customers to manage their daily financial needs efficiently. While many of our customers have traditional banking relationships, they choose PLS for our convenient, transparent, and cost-effective services.Position Overview:As a Customer Service Specialist (CSS), you will be the welcoming face of PLS, responsible for providing exceptional service to our valued customers. Your role will involve educating customers about our diverse range of financial products and services, ensuring compliance with all company standards, and maintaining our commitment to superior service.

Location: 3711 Central Avenue, Charlotte, NC 28205About PLS:At PLS, which stands for People, Location, Service, we believe you deserve better! Founded in 1997, PLS is a premier retail provider of financial services with over 200 centers across 12 states. Our mission is to place our customers at the heart of everything we do, offering convenient and affordable financial products. Our exceptional team members are the driving force behind our success, ensuring that customers receive the highest quality service every day.Position Overview:As a Customer Service Representative (CSR), you will be the welcoming face of PLS, responsible for providing exceptional customer service and educating clients about our diverse range of financial products and services. You will play a crucial role in upholding our company’s quality standards and ensuring compliance with all relevant policies and procedures.

Join our dynamic team as a Customer Service Advocate at PLS, where you will be the first point of contact for our valued customers. Located at 1800 South Tryon Street, Charlotte, NC, you will play a pivotal role in delivering exceptional service while educating customers about our diverse financial products and services. Your expertise will ensure that every transaction is executed with precision and compliance, while maintaining our high company standards. As a Customer Service Advocate, you will also contribute to a welcoming store environment, supporting both customers and fellow team members.

The A. O. Garcia Agency seeks a Client Benefits Representative to join its team in Charlotte, North Carolina. This position is fully remote, allowing you to work from home while supporting clients. Role overview This role centers on helping clients understand and manage their benefits. The focus is on clear communication, timely responses, and professional support throughout every interaction. What you will do Answer client questions related to their benefits Provide prompt and courteous customer service Ensure client needs are addressed efficiently and professionally Location This is a remote position based in Charlotte, North Carolina. All work is performed from home.

As a Client Relations Manager at Prosidian Consulting, you will play a pivotal role in ensuring client satisfaction and fostering strong relationships within our customer service framework. Your responsibilities will include managing client communications, addressing inquiries, and providing solutions that enhance client experiences. You will collaborate with various teams to implement strategies that drive customer engagement and satisfaction.

Join Prosidian Consulting as an Inbound Call Agent, where you will be the first point of contact for our valued customers. In this role, you will handle incoming calls, providing exceptional customer service and support. Your ability to listen attentively and respond effectively will be vital in ensuring customer satisfaction and resolving inquiries in a timely manner.

Join our dynamic team at Prosidian Consulting as a Customer Service Call Center Agent. In this role, you will be the first point of contact for our valued clients, providing exceptional service and support. Your primary responsibilities will include handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.

Role overview Public Storage is seeking a Customer Service Self Storage Manager for its Charlotte location. This position manages the daily operations of a self-storage facility, with a focus on customer satisfaction and smooth service. The manager leads a team responsible for keeping the facility clean, safe, and inviting for everyone who visits or stores belongings. What you will do Oversee all aspects of facility operations and ensure daily tasks run efficiently Respond to customer questions and concerns with attentive service Guide and support a team to uphold high standards of cleanliness and safety Foster a welcoming atmosphere for customers Requirements Strong dedication to customer service Experience managing or working within a team is helpful Reliable, organized, and focused on creating a positive experience for others

Join our dynamic team at Prosidian Consulting as a Call Center Supervisor! In this pivotal role, you will lead a team dedicated to providing exceptional customer service. Your leadership will empower agents to deliver high-quality support, driving customer satisfaction and loyalty.

Account RepresentativeLocation: Charlotte, NCSalary: $70,000 – $80,000About Us:Established in 1985, Mid America Specialty Services (MASS) has earned a reputation as a premier leader in architectural surface restoration. Our expertise encompasses the refinishing of metal, wood, stone, and glass, catering to a broad range of clients that include commercial real estate, healthcare facilities, and government institutions. We are committed to delivering exemplary service and craftsmanship while promoting a sustainable future for all our employees.Job Overview:We are in search of a dynamic and results-oriented Account Representative to spearhead new sales initiatives and nurture existing client relationships in the Charlotte area. This role is perfect for individuals with a robust background in both inbound and outbound sales. As an Account Representative, you will market our diverse service offerings for both short- and long-term projects to influential stakeholders in commercial real estate. You will work closely with our operations team and embody our organization’s core values.Key Responsibilities:Conduct cold calls, follow-ups, and engage in effective face-to-face selling.Proactively identify opportunities to enhance company visibility in the territory.Establish and maintain long-term relationships with clients and local teams.Collaborate with the local operations team and clients to coordinate project scheduling and workflow.Demonstrate excellent written and verbal communication skills with timely responses.Utilize proven sales strategies while continuously seeking improvements.Estimate, negotiate, and bid on projects, including federal contracts.Be accountable for achieving territory success and meeting regional KPIs.Qualifications:At least 2 years of experience in selling services within a technical industry.A minimum of 1 year of experience in B2B or outside sales is preferred.Self-motivated with strong leadership, problem-solving, and decision-making capabilities.Proficient in technology, including Microsoft Suite and ERP systems.Ability to align teams with company culture and drive sales growth.Possess a reliable personal vehicle, current insurance, and a valid driver’s license with an insurable driving record.Willingness to travel locally and corporately as required.