Quality Assurance Executive

Join our team as a Quality Assurance Executive at Kumaransystemsprivatelimited in Chennai, where your expertise will help ensure the highest standards of quality in our products. We are looking for detail-oriented individuals who are passionate about delivering exceptional results. In this role, you will be responsible for testing software applications, iden…

Roles and ResponsibilitiesConduct thorough quality evaluations of customer interactions using both manual and AI-assisted workflows.Validate AI-generated quality assurance scores to ensure consistency with established quality standards.Perform targeted call and interaction scrubbing based on identified AI risk signals.Ensure compliance with SOPs, regulatory requirements, and customer experience benchmarks.Utilize AI-driven insights to prioritize interactions that require quality assurance intervention.Direct QA efforts towards high-risk interactions rather than random sampling.Escalate significant quality issues and behavioral risks as needed.Analyze QA datasets to pinpoint critical failing parameters, agent behavior patterns, and gaps in customer experience.Work with structured datasets, utilizing Google Sheets or MS Excel, to derive actionable insights.Assist in creating and maintaining dashboards within the Quality Management System (QMS).Provide constructive feedback on feature enhancements related to AI models and functions in the QMS.Leverage QMS dashboards to monitor contact center quality health, track agent performance trends, and evaluate experience metrics (including customer sentiment and interaction outcomes).Take proactive measures based on insights, including scrubbing, escalation, and coaching recommendations.Participate in QA calibration sessions to maintain scoring consistency across evaluations.Recommend enhancements to scorecards, parameters, and evaluation frameworks.Contribute to the evolution of QA processes towards AI-first quality assurance models.

About Us:YouTrip is the premier and rapidly expanding multi-currency payment platform in the Asia Pacific region. Since our inception in 2018, we have led the way with the launch of the region's first multi-currency digital wallet. Today, YouTrip stands as the top multi-currency digital wallet, trusted by millions, with an impressive annual payment processing total exceeding US$15 billion.Our offerings, YouTrip for consumers and YouBiz for businesses, empower both individuals and enterprises with inclusive, accessible, and cost-effective financial solutions. To date, we have successfully raised over US$110 million, including a recent Series B round led by the renowned global venture capital firm Lightspeed Venture Partners, highlighting robust investor confidence in our mission to revolutionize digital financial services across the Asia Pacific.As a recognized Global Innovator 2025 by the World Economic Forum and featured among CNBC’s World’s Top Fintech Companies for 2024 and 2025, as well as LinkedIn’s Top Startup for 2023 and 2024, YouTrip is committed to developing the next generation of digital finance services for our customers.Emphasizing an entrepreneurial culture that values diversity and inclusion, we invite motivated individuals to join our dynamic regional team and help us redefine the landscape of innovative fintech solutions.Role Overview: Quality Assurance EngineerWe are seeking a meticulous QA Engineer who is dedicated to providing high-quality software and exceptional user experiences. In this pivotal role, you will collaborate with cross-functional teams to plan, execute, and document manual test cases for our mobile and web applications. While experience in automation is not mandatory, a strong willingness to learn and work alongside our automation team is highly appreciated.Key Responsibilities:Create, document, and implement manual test cases for:iOS and Android Mobile ApplicationsWeb applicationsBackend Services / APIsAssess new features against acceptance criteria and user experience standardsEngage in sprint planning, grooming, and review sessions to evaluate testing scope and quality risksConduct functional, regression, accessibility, and release validation testingDocument and monitor defects; collaborate closely with engineering teams for effective resolutionsAssist in User Acceptance Testing (UAT) and partner/vendor integration testingPerform build verification and release readiness assessmentsDeliver clear test results, documentation, and constructive feedback to stakeholdersContribute to the enhancement of QA processes and documentation(Optional) Collaborate with the automation team to identify automation candidates and prepare relevant test scenarios

Join our dynamic team at Tekion as a Senior Quality Assurance Engineer. In this role, you will play a crucial part in ensuring the highest quality of our innovative software products. Collaborate with cross-functional teams to define, design, and implement testing strategies, automating processes to enhance efficiency.Your expertise will help us deliver exceptional user experiences and maintain our commitment to excellence.

Join Forbes Advisor as a Lead Quality Assurance Engineer, where you will play a pivotal role in ensuring the highest quality of our products. You will lead a team of QA professionals, implementing best practices and technologies to enhance our testing processes. Your expertise will guide the team in designing test plans, executing tests, and ensuring the product meets our high standards before it reaches our customers.

About the Team rapyuta robotics is expanding its Tokyo Engineering group to support a growing client base. The team works closely with enterprise customers across Japan, building robotics solutions on the rapyuta.io cloud robotics platform and its ecosystem. The focus is on scalable, collaborative, and adaptable robotics technologies. Role Overview This Quality Assurance Engineer position is based in Chennai, Tamil Nadu, India. The role involves hands-on testing with both real and simulated robots, automating API tests, and performing systems-level testing in different environments. What You Will Do Review and analyze system specifications to define thorough test cases Create and maintain detailed test plans Execute test plans in both simulated environments and on physical robotics hardware Track defects and prepare bug and test reports Contribute to ongoing improvements in QA processes Implement automation testing for robotics systems Mentor junior team members Who Will Succeed Someone who enjoys working with advanced robotics technologies and is eager to contribute to a growing team will thrive in this role.

Join NeuraFlash, a Leader in AI Innovation:At NeuraFlash, a part of Accenture, we are pioneering the future of business by harnessing the transformative power of AI and state-of-the-art technologies such as Agentforce. As a recognized leader in AI, Amazon, and Salesforce innovations, we design intelligent solutions that seamlessly integrate Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce, and more. Our mission is to revolutionize workflows, enhance customer experiences, and achieve measurable results. From conversational AI to predictive analytics, we empower businesses to thrive in an ever-changing digital landscape with innovative, customized strategies.We take pride in shaping the future of generative AI and AI agents. Salesforce has introduced Agentforce, and NeuraFlash was chosen as the exclusive partner for the private beta prior to its launch. Following the launch, we have proudly held the title of being Salesforce’s leading partner for Agentforce, reaffirming our role as visionaries in this transformative field.Join us at NeuraFlash, a part of Accenture, and be a catalyst for the next wave of AI-driven transformation. Here, you will collaborate with pioneering experts who are enthusiastic about pushing boundaries and utilizing technologies like Agentforce to generate impactful customer outcomes. Whether you are crafting advanced AI-powered bots, optimizing business operations, or creating solutions using the latest generative AI technologies, your contributions will drive large-scale innovation. If you’re eager to leave your mark in the AI sector, NeuraFlash, a part of Accenture, is the ideal place for you.We are on the hunt for a talented Amazon Connect Automation QA Consultant to spearhead quality assurance initiatives across contact center deployments. The ideal candidate will possess extensive experience in Amazon Connect testing, automated IVR validation, and load and performance testing, complemented by a robust understanding of omni-channel and conversational AI solutions.

Join our innovative team at Dun & Bradstreet as a Senior Analyst - AI Quality Assurance. In this pivotal role, you will be responsible for ensuring the quality and reliability of our AI-driven products. Your analytical skills will contribute to the enhancement of our AI systems, ensuring they meet the highest standards of performance.

Join QIMA as a Quality Inspector and play a crucial role in ensuring product quality and compliance. As part of our inspection team, you will conduct thorough evaluations and assessments of products and processes to uphold our high standards. This is an excellent opportunity for individuals who are detail-oriented and committed to quality.

About Us:Become a valued member of a globally recognized manufacturing leader with over 80 years of excellence, where quality is the foundation of every product we create. Our esteemed business unit specializes in manufacturing process equipment that serves a diverse range of sectors including mining, recycling, cement, food processing, and various material handling and manufacturing industries across both domestic and international markets.Job Purpose:In your role as a Quality Engineer, you will be instrumental in maintaining and enhancing our world-class manufacturing standards, significantly influencing sectors such as mining, recycling, and food processing.Key Responsibilities:Direct and oversee all QA/QC initiatives throughout manufacturing projects and ongoing production.Design, execute, and manage comprehensive inspection and testing protocols.Champion quality enhancement initiatives utilizing methodologies like 8D, root cause analysis, and the seven QC tools.Manage customer inspections, audits, and quality documentation (such as Quality Assurance Plans and reports).Engage with suppliers and carry out vendor quality audits.Ensure adherence to ISO standards and meet customer specifications.Provide mentorship and direction to quality inspectors and technicians.

Join All Care Therapies as a Customer Service Quality Analyst in the US Healthcare Medical Billing sector. In this vital role, you will assess and enhance the quality of our customer service interactions, ensuring compliance with industry standards and delivering exceptional patient experiences. Your insights will help drive continuous improvement initiatives within our team.

Join our dynamic team at QIMA as a Quality Inspector in Chennai! You will play a crucial role in ensuring that our products meet the highest quality standards. This position requires keen attention to detail and a commitment to maintaining our reputation for excellence.

Join QIMA as a Quality Inspector, where you will play a pivotal role in ensuring product quality and compliance. As part of our dedicated inspection team, you will conduct thorough inspections and assessments of products, ensuring they meet our high standards and client expectations. This is an exciting opportunity to contribute to a global leader in quality control and assurance.

MicroStrategy is on the lookout for a seasoned Quality Architect to spearhead the definition, design, and implementation of comprehensive quality engineering frameworks across our cloud-native and platform-based products. This pivotal role will focus on driving automation architecture, establishing reliability strategies, and ensuring quality governance across distributed systems. The ideal candidate is a hands-on technical leader with profound expertise in automation frameworks, cloud validation, and scalable testing architecture.Key Responsibilities:Quality Architecture & Strategy:Define enterprise test architecture and automation strategy.Establish standardized frameworks for UI, API, integration, and performance testing.Drive shift-left quality practices and test-driven engineering principles.Design quality gates and establish release readiness criteria.Automation Framework Design:Architect reusable, scalable test automation frameworks.Lead CI/CD integration of automated test suites.Enhance automation reliability, execution speed, and coverage.Implement API-first and microservices-based testing strategies.Cloud & Platform Validation:Design validation frameworks for AWS, Azure, and GCP deployments.Conduct performance, scalability, and resiliency testing.Define quality standards for containerized and Kubernetes environments.Collaborate with DevOps/SRE teams for observability-driven validation.Governance & Metrics:Establish quality KPIs and dashboards.Drive defect prevention and root cause analysis frameworks.Enhance release stability and minimize production incidents.Align quality metrics with engineering and business outcomes.Technical Leadership:Mentor senior QA engineers and automation leads.Influence product architecture from a quality-centric viewpoint.Conduct architectural reviews and quality assessments.Collaborate with global engineering teams.

Join us as a Principal Quality Engineer and spearhead quality transformation initiatives across our cloud-native platforms and enterprise solutions. In this pivotal senior technical leadership role, you will be entrusted with crafting automation strategies, enhancing release quality, and fostering engineering excellence across our globally distributed teams.This position demands not only robust hands-on technical expertise but also the ability to strategically influence cross-functional teams in Engineering, DevOps, and Product.Key ResponsibilitiesQuality Strategy & GovernanceDevelop and execute a comprehensive quality strategy at the enterprise level.Establish release quality gates and monitor measurable KPIs.Enhance DORA metrics, reduce defect escape rates, and increase automation coverage.Champion shift-left testing and implement best practices in quality engineering.Test Architecture & AutomationCreate scalable automation frameworks encompassing UI, API, integration, and performance testing.Seamlessly integrate automated testing into CI/CD pipelines.Lead testing efforts for API, microservices, and cloud validation.Optimize automation stability and execution efficiency.Cloud & Platform ValidationValidate deployments across AWS, Azure, and GCP platforms.Lead performance, resiliency, and reliability testing initiatives.Drive testing strategies for containerized and Kubernetes-based applications.Collaborate with SRE teams to validate SLOs and SLAs.Technical LeadershipMentor senior QA engineers and Software Development Engineers in Test (SDETs).Influence architectural decisions with a focus on quality.Conduct quality reviews for major releases and migration projects.Engage with global engineering teams for collaborative excellence.Required Qualifications12-15+ years of experience in Quality Engineering or Test Architecture.Proficient programming skills in Java or Python.Proven expertise in:Selenium, Playwright, or Cypress frameworks.REST API testing frameworks.CI/CD tools such as Jenkins, GitHub Actions, or Azure DevOps.Performance testing tools like JMeter or k6.Docker and Kubernetes technologies.Experience with cloud platforms including AWS, Azure, or GCP.Solid understanding of Agile and DevOps methodologies.Preferred QualificationsExperience in validating large-scale cloud migration initiatives....

Join our dynamic team at Platform Science as a Senior Automation Quality Engineer, where you'll play a pivotal role in ensuring the quality and reliability of our cutting-edge technology solutions. You will leverage your expertise in automation testing to develop and execute test plans, identify defects, and collaborate with cross-functional teams to deliver outstanding software products.

Join QIMA as a Quality Inspector specializing in Softline/Garment products. In this role, you will ensure that our clients receive products that meet the highest quality standards. You will carry out detailed inspections of garments, assessing quality, fit, and functionality. This is an excellent opportunity for those passionate about quality assurance in the textile industry.

We are seeking an experienced Associate General Manager for our Governance, Risk & Assurance division. In this pivotal role, you will oversee the development and implementation of governance frameworks, risk management strategies, and assurance processes that align with our organizational objectives. You will work collaboratively across departments to ensure compliance and mitigate risks while fostering a culture of accountability and transparency.

As a Senior Supplier Quality & Development Engineer (SQDE) at Rotork, you will play a pivotal role in managing the approval and development of assigned suppliers according to Rotork's global standards. This position offers local support for exports to international Rotork sites.You will collaborate with the Category Manager to support global category strategies and drive procurement projects. Your responsibilities will include evaluating potential suppliers, facilitating onboarding, and overseeing development and sample approval activities to ensure that all purchased products align with the requirements of Rotork sites and contribute to our sustainability goals.Key Responsibilities:Conduct comprehensive evaluations of Health & Safety, Environmental, Social, and Governance (ESG) factors, technical process capabilities, and management systems of new suppliers during the selection phase.Plan and execute supplier audits to verify the effectiveness of quality management systems, ensuring they consistently deliver conforming materials. Develop and implement strategies for continuous improvement to address identified gaps.Collaborate closely with suppliers, engineering teams, and operations to facilitate new part development while ensuring the prompt resolution of technical challenges and quality issues. Assist suppliers in completing tooling and process “Design For Manufacture” (DFM) and Rotork’s “Sample Approval” (PPAP) process. Implement statistical quality programs and yield reporting as needed.Utilize supplier scorecards and data analytics to foster ongoing enhancements in supplier process capabilities, thereby supporting Rotork’s objectives in Health & Safety, sustainability, cost efficiency, quality, and timely delivery.Contribute significantly to the success of the Category team in meeting cost targets, quality benchmarks, and optimizing the supplier base.Lead supplier quality initiatives for designated commodities, establish and monitor technical and quality metrics, and ensure continuous improvement goals are achieved.Provide regular updates to management regarding supplier quality performance, including metrics such as incoming rejection rates, process yields, maintenance of quality systems, and findings from on-site audits.Drive structured problem-solving initiatives aimed at achieving sustainable corrective actions and preventing future occurrences.

Role Overview:As a Quality Engineering Manager, you will spearhead the expansion of our QA team, ensuring the excellence of our data-centric, AI-driven, and scalable cloud systems. You will formulate automation strategies and provide expert guidance on BI test coverage, backend validations, and continuous delivery.Responsibilities:• Manage QA delivery and test automation for cloud-native and AI-enhanced platforms.• Develop and execute a BI data validation strategy across various analytics layers.• Collaborate closely with product and data engineering teams to ensure comprehensive test coverage, data traceability, and high reporting accuracy.• Foster CI/CD quality metrics, regression automation, and performance testing.Requirements:• A minimum of 12 years of experience in QA and test automation, with at least 3 years in a managerial role.• Demonstrable expertise in testing data-driven platforms, pipelines, and BI validation logic.• Familiar with cloud deployments and AI/ML pipeline operations.• Skilled in automation tools and languages such as Java/Python, Jenkins, Docker, and Git.Preferred Qualifications:• Proficient understanding of Redis, Kafka, and container orchestration techniques.• Experience with test data management and establishing test environments for batch and stream processing.Additional Information:The recruitment process begins with online assessments covering English, logic, and design. These assessments will be sent via email, so please check your SPAM folder as well.Work Location: Strategy Chennai office — full-time, Monday to Friday.