AWS Cloud Support Engineer

NEORIS, now a part of EPAM, is a leading Digital Accelerator that empowers companies to embrace the future. With over 20 years of experience as Digital Partners to some of the largest corporations globally, we boast a diverse team of more than 4,000 professionals across 11 countries. Our multicultural startup culture fosters innovation and continuous learnin…

Join our dynamic team at inetum2 as an AWS Cloud Engineer / DevOps Expert. In this role, you will leverage your expertise in cloud engineering and DevOps practices to implement and manage AWS solutions that drive efficiency and innovation. You will collaborate with cross-functional teams to design, build, and deploy scalable cloud applications, ensuring high availability and security.

Join our innovative team at inetum2 as an AWS Cloud Engineer / DevOps Expert. We are seeking a highly skilled individual with a passion for implementing cloud solutions and driving DevOps practices to enhance our projects. In this role, you will work on cutting-edge technologies, collaborate with cross-functional teams, and contribute to the successful deployment and management of AWS environments.

Join our dynamic team at skydropx as a DevOps Engineer. In this role, you will leverage your expertise in AWS Cloud services and automation tools to enhance our infrastructure and streamline operations. Your contributions will be vital in ensuring efficient deployment and maintenance of our systems, with a focus on reliability and performance.If you are passionate about cloud technologies and automation, and thrive in a collaborative environment, we want to hear from you!

Join Sutherland, a global leader in process transformation, as a Cloud Support Engineer. In this dynamic role, you will leverage your technical expertise to assist clients in navigating cloud solutions, ensuring optimal performance and support.Your primary responsibility will be to troubleshoot and resolve cloud-related issues, providing top-notch customer service while collaborating with cross-functional teams to enhance our cloud offerings.

Join Sutherland as an Actimize Cloud Operations Engineer where you will play a crucial role in our cloud operations team. Your expertise in AWS, Linux, and SQL will be instrumental in ensuring the smooth functioning of our cloud-based applications. This position offers a unique opportunity for growth and the chance to work with cutting-edge technology in a collaborative environment.

NEORIS seeks a Senior Security Architect with a focus on Cloud and AWS. This position is open to professionals based in Colombia or Mexico. Role overview This role centers on leading AWS cybersecurity remediation efforts. The Senior Security Architect manages security-related tickets, serves as the ongoing security lead for cloud operations and governance, and helps safeguard a multi-account AWS environment. Collaboration with the global cybersecurity team is a regular part of the work. What you will do Lead the resolution of AWS cybersecurity remediation tickets Act as the ongoing security lead for cloud operations and governance Maintain security posture across multiple AWS accounts Work closely with the global cybersecurity team Ensure all security controls remain audit-ready Location This role is available to candidates in Colombia or Mexico.

This Senior Technical Project Manager role at Encora focuses on AWS Cloud projects based in Colombia, with a hybrid work arrangement. The position centers on leading the design, development, and upkeep of software solutions that support business goals. Role overview The Senior Technical Project Manager guides technical projects from planning through delivery, working closely with cross-functional teams. This role translates business needs into scalable AWS-based applications and ensures projects meet reliability and performance standards. Leadership includes mentoring junior engineers and promoting improvements in software development practices. What you will do Lead and manage large-scale AWS cloud infrastructure projects, including migrations from on-premise systems. Coordinate teams of cloud and infrastructure engineers to deliver projects on time and within scope. Develop and implement cloud architecture strategies, focusing on disaster recovery, scalability, and performance. Work with stakeholders to provide technical solutions, maintain documentation, and drive ongoing improvements aligned with business objectives. Requirements Bachelor’s degree in Computer Science or a related field. Demonstrated experience managing projects in AWS cloud environments. Strong leadership and communication abilities. Experience collaborating in diverse, cross-functional teams. Expertise in cloud architecture and infrastructure management. This position is based in Colombia and follows a hybrid work model.

TTEC Digital seeks a Genesys Cloud Support Engineer to join its team in Bogota. The Genesys Partner Practice brings together CX designers, consultants, engineers, and data scientists, all focused on delivering strong customer experiences through Genesys solutions. With more than 400 certifications and 15 Genesys Partner of the Year awards, the team specializes in integrating Genesys platforms and applications into complex, multi-platform environments. Role Overview This role centers on providing technical support for Genesys Cloud. The Support Engineer addresses customer issues, working to ensure smooth and reliable experiences. Responsibilities include diagnosing problems, reviewing application programming, identifying root causes, and either implementing solutions or guiding customers through the resolution process. Issues may range from straightforward to highly complex. About TTEC Digital TTEC Digital focuses on helping organizations create workplaces where employees feel valued and supported. The company believes that a strong employee experience leads to better customer outcomes and a thriving workplace for all.

SupportYourApp partners with leading technology companies such as MasterCard, Calm, and MacPaw to provide customer and technical support in over 60 languages. Since 2010, the company has supported SaaS, software, and hardware solutions across more than 30 countries. Role overview This remote Cloud Support Engineer position is based in Cartagena, Bolivar, Colombia. The role centers on providing technical support to customers in a multicultural, multilingual environment. SupportYourApp emphasizes skill development and growth, guided by a People First management approach. Main responsibilities Deliver technical support to customers by email and phone Troubleshoot complex technical issues Assist users with networking and cloud products Escalate incidents with clear details on impact, timeline, and reproduction steps Collaborate with internal teams to resolve customer events efficiently Requirements Fluent English (minimum C1 level in both spoken and written communication) 1-2 years of experience in a technical support role Previous work as a Cloud Support Engineer Strong problem-solving skills and a customer-focused approach Preferred qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field AWS certification Benefits Flexible working hours Fully remote position Inclusive international team Compensation paid in USD Referral rewards Supportive internal health policy for work-life balance Leadership focused on growth and long-term collaboration Opportunities for self-development No time-tracking requirements; trust-based culture *Benefits may vary depending on engagement terms. Some benefits and conditions may not apply to independent contractors; details will be provided in your agreement if selected.

Wizeline seeks a Site Reliability Engineer / DevOps Specialist to join the infrastructure team in Colombia. This role focuses on building and maintaining scalable, reliable systems using AWS. The position blends software engineering with operations, providing a chance to shape cloud architecture and drive automation across the platform. What you will do Lead migration projects to AWS, ensuring smooth transitions and minimal disruption. Develop and refine CI/CD pipelines to support efficient software delivery. Automate operational processes to reduce manual work and improve reliability. Support software engineers by minimizing operational overhead and promoting best practices in cloud environments. Contribute to observability and monitoring strategies to maintain platform health. Requirements Experience with AWS services and cloud architecture. Background in both software engineering and operations. Familiarity with automation, CI/CD pipelines, and platform reliability concepts. Ability to lead migration efforts and collaborate across teams. This position offers direct influence over key technical decisions and the opportunity to work alongside a collaborative team focused on growth and impact.

CI&T brings together technology and human expertise to deliver scalable solutions for clients worldwide. With a team of over 8,000 professionals and a track record spanning more than 30 years, the company partners with organizations to drive success, with a strong focus on Artificial Intelligence. Role overview This Senior DevOps Engineer position centers on AWS and supports CI&T's ongoing technology transformation initiatives. The role is based in Colombia and involves leading infrastructure projects, building automation pipelines, and advancing observability across platforms. What you will do Design and implement Infrastructure as Code (IaC) using Terraform, managing environments and maintaining security standards. Develop and automate CI/CD pipelines to streamline deployments and environment promotion. Define and standardize observability practices to improve monitoring and alerting. Integrate Data Quality processes with observability frameworks, document solutions, and facilitate knowledge transfer to teams. Requirements Extensive experience with Linux and Bash scripting. Strong background in AWS cloud infrastructure and container technologies such as Docker. Hands-on experience with CI/CD tools (Bitbucket Pipeline) and Infrastructure as Code tools (Terraform). Understanding of network security concepts and cloud networking (including VPC, VPN, DNS). Familiarity with at least one programming language, especially Python. Soft skills Strong problem-solving skills and the ability to analyze complex technical challenges. Effective English communication for working with international clients and leadership. Interest in learning and sharing knowledge about new technologies. Preferred qualifications Experience with serverless architectures and related frameworks. Ability to configure and manage monitoring tools such as CloudWatch. Proactive approach to optimizing DevOps processes and improving team productivity. This position offers the chance to apply DevOps expertise in a collaborative setting, supporting technology transformation for global clients.

Are you ready to take your career to the next level?Clara is the fastest-growing company in Latin America, providing an innovative platform that simplifies payment management for businesses. We empower over 20,000 companies with locally issued corporate cards, bill payments, financing options, and a robust B2B platform designed for scalability.Supported by top-tier investors, including leading regional VCs and global funds, Clara is on a mission to build the financial infrastructure that drives high-performance organizations across the region. If you're looking to thrive in a dynamic environment that fosters professional growth and collaboration with a passionate team across the Americas, we invite you to join us.Your RoleAs an AWS Cost Optimization Specialist, you will play a crucial role in optimizing Clara's AWS cost strategy, moving beyond basic monitoring to implement advanced financial engineering practices. Your primary objective will be to connect the dots between our Engineering and Finance teams, ensuring that every dollar spent in the cloud delivers tangible value to our clientele.You will enhance visibility into cost per transaction and cost per product while developing automated governance essential for a rapidly growing fintech company.

Role Overview NeuraFlash is hiring a Senior AWS Developer focused on Managed Services. This is a remote position based in Colombia. What You Will Do Design, build, and improve cloud solutions using AWS technologies. Work with cross-functional teams to deliver reliable managed services for clients. Help optimize cloud environments to support operational efficiency and client needs. About NeuraFlash NeuraFlash delivers cloud-based solutions and managed services for a diverse client base.

This hybrid Project Manager (AWS) position at Encora is based in Colombia. The role centers on leading the design, development, and maintenance of software solutions built on AWS. Collaboration with cross-functional teams is a key part of the job, ensuring business requirements are translated into scalable applications. Role overview The Project Manager will guide technical projects from start to finish. This includes mentoring junior engineers and working to improve software development practices. The position involves a strong focus on delivering reliable and efficient systems. Key responsibilities Lead and manage AWS cloud projects, delivering results on time, within scope, and according to budget and quality standards. Coordinate teams across functions, cloud architects, engineers, security, DevOps, and business stakeholders, to support cloud migration and modernization efforts. Develop project plans, roadmaps, risk mitigation strategies, and governance frameworks that follow AWS best practices. Track project progress, manage dependencies, escalate risks as needed, and provide status updates to executive stakeholders and clients. Work arrangement Location: Colombia Work mode: Hybrid

Technical Support Engineer (Remote in Argentina, Colombia, Costa Rica, or Mexico) About Backblaze Backblaze, Inc. builds open cloud storage solutions for businesses, developers, and IT professionals. Since 2007, the company has grown steadily with minimal outside investment, reaching a successful Nasdaq IPO in 2021. Today, Backblaze manages more than three billion gigabytes of customer data for over 500,000 clients in 175+ countries, with annual recurring revenue of $136 million. Role Overview The Technical Support Engineer will help customers tackle complex issues involving Backblaze products and third-party integrations. This position is fully remote and open to candidates based in Argentina, Colombia, Costa Rica, or Mexico.

inetum2 is seeking an experienced AWS Solution Architect / Technical Lead to join our dynamic team in Bogotá. As a key player in our organization, you will be responsible for designing and implementing innovative cloud solutions that meet the needs of our clients. Your expertise in AWS technologies will enable you to lead technical discussions, design architecture, and guide implementation efforts.In this role, you will collaborate closely with cross-functional teams to ensure successful project delivery while driving continuous improvement and operational excellence.

Encora is looking for a Senior Cloud Engineer with deep experience in Azure to help design, build, and maintain software solutions. This position is based in Colombia and focuses on turning business needs into scalable applications. Role overview This role involves working closely with teams across the company to deliver software that meets business goals. Leading technical projects and guiding junior engineers are key parts of the job. The Senior Cloud Engineer will also help improve development practices to support reliable software delivery. What you will do Design, develop, and maintain software solutions on Azure Collaborate with cross-functional teams to translate requirements into applications Lead technical projects from planning to completion Mentor and support junior engineers Promote improvements in software development processes Requirements Strong experience with Azure cloud technologies Proven ability to design and deliver scalable software Experience leading technical projects Ability to mentor less experienced engineers

At TTEC Digital, we empower our clients to ensure their employees feel valued and fully supported, as an exceptional customer experience begins with a satisfied workforce. Our vision is to create an environment where employees can truly thrive.We are currently looking for a Pre-sales Solution Architect to join our innovative SandcastleCX team. This position is fully remote and will extend our existing team across North America.The SandcastleCX program goes beyond traditional demos and sandboxes. We offer a tailored cloud environment that allows clients to explore cutting-edge CX technologies including CCaaS, CRM, AI, Analytics, and proprietary IP. Customers have the opportunity to validate integrations, workflows, and platform capabilities in a live, configurable setting.We are seeking an experienced Pre-sales/Solution Architect with a focus on Amazon AWS Connect technologies. In this role, you will serve as a technical subject matter expert, supporting both pre- and post-sale proof of concept engagements that leverage Amazon technologies alongside other customer experience platforms.

About Provectus Provectus is an AWS Premier Consulting Partner and a recognized AI consultancy with more than 15 years in the field. The team includes over 400 engineers focused on delivering production-ready AI solutions for global enterprises. Clients include industry leaders such as Anthropic, Cohere, and AWS. Role Overview The Mid-Level AI/ML Engineer will design, build, and deploy machine learning solutions for a range of clients. The position involves working independently on technical tasks, mentoring junior engineers, and helping improve the company's internal AI toolkit. This role offers a path to deepen technical skills and prepare for future senior positions. Location Medellín, Antioquia