Technical Support Engineer - Backend Payment Processing

Sutherland seeks a Technical Support Engineer specializing in backend payment processing. This position is based in Bogotá and centers on supporting clients with payment transaction systems. Key responsibilities Provide technical support for clients managing payment transactions Identify, troubleshoot, and resolve backend issues affecting payment processing …

ISP Network Support Engineer (BGP, MikroTik, Peplink, SD-WAN & Wireless Infrastructure)Full-Time | Remote | U.S. Hours About the RoleJoin our innovative team at Pavago as an ISP Network Support Engineer. We are seeking a skilled and proactive professional to manage customer-facing troubleshooting and oversee production network operations within a dynamic multi-WAN ISP environment. This role goes beyond basic helpdesk functions, placing you at the forefront of our live ISP infrastructure.You will be engaged with: Live ISP infrastructure Multi-WAN & SD-WAN environments Wireless backhaul systems Routing & failover operations Bonded WAN connections Enterprise networking equipmentYour responsibilities will include diagnosing complex connectivity issues, configuring high-grade networking hardware, and ensuring systems maintain high availability across various technologies:FiberFixed WirelessBonded WANStarlinkSD-WAN deploymentsThis position is perfect for individuals with hands-on ISP/WISP/MSP experience who thrive on resolving network challenges in real-time production scenarios. Key ResponsibilitiesCustomer Support & Network TroubleshootingRespond to customer inquiries about:Connectivity issuesLatency concernsPacket lossVoIP performanceRouting discrepanciesTroubleshoot:Bonded WAN linksSD-WAN failoverWireless backhaulVLAN segmentationVPN connectivityProvide support for:RoutersFirewallsCustomer Premise Equipment (CPE)Document:Troubleshooting processesRoot cause analysesConfiguration modificationsParticipate in after-hours emergency support rotation (1 week/month)Consult with business clients on:RedundancyFailover strategiesNetwork optimization techniquesISP Network Operations & InfrastructureMonitor and maintain:Wireless backhaul systemsEdge routing devicesBonded WAN infrastructureCore ISP servicesProvision and configure:RoutersVLANsFirewall settingsQoS policiesVPNsTroubleshoot:BGPOSPFFailover eventsRouting loopsWAN instabilityConfigure and maintain:MikroTik RouterOSPeplink SpeedFusionInControl2Support:Tower deploymentsInfrastructure expansionBackhaul upgradesMaintain:Configuration backupsNetwork hardeningFirmware updatesIP documentationNetwork diagrams Technical EnvironmentYou will engage with cutting-edge technology...

Join Sutherland as an Actimize Cloud Operations Engineer where you will play a crucial role in our cloud operations team. Your expertise in AWS, Linux, and SQL will be instrumental in ensuring the smooth functioning of our cloud-based applications. This position offers a unique opportunity for growth and the chance to work with cutting-edge technology in a collaborative environment.

At TTEC Digital, we empower our clients by coaching them to create an environment where their employees feel valued and supported. We believe that exceptional customer experiences begin with a strong foundation of employee engagement.The Senior Engineer for NICE CXone Professional Services plays a crucial role in the development, testing, and implementation of the NICE CXone software platform. This is a dynamic, hands-on position that requires a blend of technical expertise and consulting skills. You will be responsible for deploying the NICE CXone software, which necessitates experience with various contact center technologies such as NICE CXone, IVR/ACD systems, VoIP, Email, SMS, and Chat solutions. Key responsibilities include the design and development of products and features, conducting unit testing, performing code reviews, addressing defects during the QA phase, maintaining the production environment, and collaborating with fellow developers in an agile or waterfall development setting.

Join Our Team at TruelogicTruelogic is a premier provider of nearshore staff augmentation services, headquartered in New York. With over 20 years of experience, we deliver exceptional technology solutions to businesses ranging from innovative startups to established industry leaders, empowering them to meet their digital transformation objectives.Our talented team of over 600 tech professionals, located throughout Latin America, facilitates digital disruption by collaborating with U.S. companies on their most significant projects. Whether working with Fortune 500 corporations or emerging startups, we consistently deliver impactful results.By applying for this position, you’re taking the first step toward joining a vibrant team that values your skills and vision. We strive to align your expertise with opportunities that promote outstanding career development and success while contributing to transformative projects that shape the future.Our Client's VisionOur client is a well-established SaaS company dedicated to enhancing field sales teams' efficiency in territory management, routing, and customer engagement through insightful data analytics and robust CRM/ERP integrations.With more than a decade in the industry and a globally distributed workforce, they are currently undergoing a significant shift towards AI-first software development, revolutionizing how contemporary engineering teams design, test, and launch software.Position OverviewWe are seeking a highly skilled Staff Full Stack Engineer to become an integral part of our globally distributed team, playing a pivotal role in the transition to an AI-first, shift-left development approach.This is not a conventional feature-delivery role. You will influence the future of software development by collaborating with senior engineers across various teams to minimize manual coding, enhance planning and validation workflows, and implement AI-assisted development practices that elevate engineering quality and efficiency. While you will engage in hands-on development, your most significant contributions will arise from technical leadership and a systems-level perspective.Key ResponsibilitiesHands-on Development: Engage across the technology stack (with a focus on either frontend or backend) while promoting AI-assisted development workflows.Process Transformation: Facilitate teams in adopting improved planning, AI-assisted code generation, and robust validation practices.Engineering Excellence: Advance CI/CD pipelines, automated testing (shift-left), and observability practices (logging, debugging, etc.) to enhance overall system performance.

Dev.Pro is building a new mobile advertising platform, expanding on established web-based AdTech capabilities. The team values diverse perspectives and aims to create an inclusive, supportive workplace. This role is fully remote, based in Bogotá, Colombia. Role Overview The Senior Mobile AdTech Engineer will help develop a mobile SDK for ad serving in mobile apps and webviews. The focus is on delivering strong performance, scalability, and effective monetization. Candidates with a background in header bidding, embedded ad stacks, or mobile monetization frameworks are encouraged to apply. What You Will Do Design and build a high-performance mobile advertising SDK for iOS and/or Android Apply header bidding principles (such as Prebid Mobile) within mobile ecosystems Optimize ad rendering speed, reduce latency, and improve fill rates Integrate with multiple demand sources, ad exchanges, and internal bidding systems Ensure SDK reliability across a broad range of devices, OS versions, and app environments Technical Stack React Native, iOS (Swift/Objective-C), Android (Kotlin/Java) Mobile SDK development Webviews and hybrid rendering API integrations with ad exchanges and bidding systems AWS-backed services Requirements At least 5 years of experience in mobile engineering (iOS and/or Android) Proven ability to build or integrate mobile SDKs Understanding of mobile AdTech, including mediation, header bidding, or SDK-based monetization Knowledge of ad rendering in webviews and native contexts Strong debugging skills across mobile environments and network layers Experience optimizing performance in resource-constrained settings Nice to Have Experience with Prebid Mobile or similar frameworks Background working with embedded SDKs outside AdTech (such as analytics or payments)

Join Our Team as a Senior Full Stack EngineerAre you ready to be part of an innovative team spearheading the development of an AI-powered platform tailored for tastemakers, travel agents, and content influencers? At Katapult Labs, we are on a mission to harness cutting-edge technology to create world-class solutions that scale U.S. startups.In this exciting role, you will have the opportunity to work in a greenfield environment, where your creativity and technical expertise will drive the design and development of our next-generation platform. Collaborate closely with Product and Engineering Leads to translate complex business requirements into high-quality, scalable code.

NEORIS stands as a pioneering digital accelerator, empowering businesses to navigate the future with over two decades of experience as trusted digital partners for some of the world's largest corporations. Boasting a diverse team of more than 4,000 professionals across 11 countries, we foster a vibrant startup culture that prioritizes innovation and continuous learning to deliver high-value solutions for our clients.We are on the lookout for a seasoned and proactive Senior AI Engineer (Generative AI & Agentic Systems) to spearhead the design, development, and expansion of groundbreaking Agentic AI systems and Generative AI applications. In this pivotal role, you will take charge of the technical vision for sophisticated AI solutions, seamlessly integrating state-of-the-art LLM capabilities with high-quality, production-ready software. Your responsibilities will encompass architecting multi-agent systems, establishing best practices for Retrieval-Augmented Generation (RAG) pipelines, and leading the development of scalable back-end and cloud-native infrastructures on Google Cloud Platform (GCP). This position demands not only extensive technical skills but also the capability to mentor teams in the creation of dependable, secure, and high-performance AI systems.

N-iX continues to expand in Latin America, bringing together over 2,400 professionals throughout Europe and the Americas. The company partners with major enterprises and Fortune 500 organizations to deliver software solutions. N-iX has also earned recognition as a Great Place to Work in Colombia. Role overview The Senior Android Engineer will join a USA-based product group, contributing to technology that powers smart machines and supports personalized, custom-designed applications. This position is open to experienced Android engineers located in Brazil or Colombia. What you will do Develop Android applications for international clients Contribute to the creation and enhancement of smart machine products Collaborate with a diverse and inclusive technology team Benefit from flexible work arrangements Location Candidates must be based in Brazil or Colombia to be considered for this role.

Join our dynamic team at Clara as an IT Support Engineer, where you will play a pivotal role in delivering exceptional technical assistance and support to our valued users. You will troubleshoot issues, resolve technical problems, and ensure seamless IT operations. This hybrid position allows you to work both from the office and remotely, providing you with flexibility while contributing to our innovative tech environment.

At Provectus, we empower organizations to harness the transformative power of machine learning and artificial intelligence, redefining their operational dynamics, enhancing competitive advantages, and maximizing value creation. Our primary mission revolves around developing robust ML infrastructure that facilitates comprehensive AI transformations, guiding businesses in selecting optimal AI use cases, and scaling their AI efforts across various sectors including Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, Manufacturing, and Internet enterprises. As a Senior Machine Learning Engineer, you will be presented with abundant opportunities for professional development and career advancement. Join us in our mission to create a brighter future for everyone!

Join our dynamic team at gsbsolutions1 as a Technical Support Engineer specializing in MS Teams video conferencing solutions. We are looking for skilled professionals with extensive hands-on experience working with terminal devices, particularly Cisco and Poly devices.Key Responsibilities:Configure and manage A/V conferencing systems efficiently.Provide exceptional communication and collaboration skills.Maintain a keen eye for detail, focusing on system reliability and performance.Work independently as well as within a team environment.

Join our dynamic team at Truelogic as a Senior Front-end Engineer specializing in WordPress for a short-term project lasting four months. In this pivotal role, you will leverage your expertise in front-end technologies to create stunning, user-friendly web applications that meet our clients' needs.As a key contributor, you will collaborate closely with designers and backend developers to deliver high-quality solutions while adhering to best practices in coding and design. Your innovative mindset and attention to detail will be vital in ensuring our projects are not only visually appealing but also optimized for performance.

CI&T brings together technology and human expertise to deliver scalable solutions for clients worldwide. With a team of over 8,000 professionals and a track record spanning more than 30 years, the company partners with organizations to drive success, with a strong focus on Artificial Intelligence. Role overview This Senior DevOps Engineer position centers on AWS and supports CI&T's ongoing technology transformation initiatives. The role is based in Colombia and involves leading infrastructure projects, building automation pipelines, and advancing observability across platforms. What you will do Design and implement Infrastructure as Code (IaC) using Terraform, managing environments and maintaining security standards. Develop and automate CI/CD pipelines to streamline deployments and environment promotion. Define and standardize observability practices to improve monitoring and alerting. Integrate Data Quality processes with observability frameworks, document solutions, and facilitate knowledge transfer to teams. Requirements Extensive experience with Linux and Bash scripting. Strong background in AWS cloud infrastructure and container technologies such as Docker. Hands-on experience with CI/CD tools (Bitbucket Pipeline) and Infrastructure as Code tools (Terraform). Understanding of network security concepts and cloud networking (including VPC, VPN, DNS). Familiarity with at least one programming language, especially Python. Soft skills Strong problem-solving skills and the ability to analyze complex technical challenges. Effective English communication for working with international clients and leadership. Interest in learning and sharing knowledge about new technologies. Preferred qualifications Experience with serverless architectures and related frameworks. Ability to configure and manage monitoring tools such as CloudWatch. Proactive approach to optimizing DevOps processes and improving team productivity. This position offers the chance to apply DevOps expertise in a collaborative setting, supporting technology transformation for global clients.

Truelogic seeks a Senior Data Platform Engineer in Bogota to join its finance team. This role centers on developing and maintaining scalable data solutions that underpin financial services. The position requires strong skills in Python, AWS, and Master Data Management (MDM). Key responsibilities Design and build data platforms using Python and AWS technologies Use Master Data Management methods to enhance data quality and consistency Ensure financial data is reliable and accessible to support business decisions Location This position is based in Bogota.

Join Katapult LabsAt Katapult Labs, we unite extraordinary talent from LATAM with cutting-edge technology to drive growth in U.S. startups. Our AI-first philosophy allows us to develop unparalleled solutions across product design, engineering, and business expansion. We collaborate with visionary founders from renowned networks like 8VC and Action Capital, all while focusing on building robust, venture-backed companies.Project and Role OverviewIn this role, you will embark on an exciting greenfield project aimed at empowering tastemakers, including travel agents and content influencers. Your mission will be to create a state-of-the-art platform from the ground up, integrating innovative AI features, user-friendly interfaces, and seamless system integrations. This position offers you the liberty to innovate, prototype, and implement cutting-edge solutions. As a Senior Full-Stack Engineer, you will be instrumental in the comprehensive design and development process of the platform, collaborating closely with the Product and Engineering Lead and various stakeholders to shape the product's vision and execution.

Join our dynamic team at stackbuilders as a Senior Python Engineer, where you'll play a pivotal role in developing robust data and automation systems for our esteemed global clientele. This opportunity is perfect for engineers who thrive in the realm of complex backend systems, focusing on designing data pipelines, API integrations, and crafting dependable, production-ready services that enhance real-world business processes.In this position, you will tackle projects centered around data processing, system integrations, and automation, navigating environments with ever-evolving requirements where strong engineering judgment is key.Key Responsibilities:Architect and develop backend systems utilizing Python.Create and uphold data pipelines and API integrations with third-party services.Manage both structured and unstructured data from diverse sources.Influence system architecture and scalability enhancements.Collaborate effectively with cross-functional teams and stakeholders.Guarantee the reliability, performance, and maintainability of production systems.

About TruelogicTruelogic is a premier provider of nearshore staff augmentation services, proudly headquartered in New York. With over 20 years of experience, we offer exceptional technology solutions to businesses of all scales—from dynamic startups to established industry leaders—propelling them toward their digital transformation objectives.Our diverse team of over 600 skilled tech professionals, based in Latin America, is dedicated to driving digital innovation by collaborating with U.S. companies on their most significant projects. Whether working alongside Fortune 500 corporations or nimble startups, we deliver impactful results that matter.By applying for this position, you’re taking your first step toward becoming part of a vibrant team that values your expertise and ambitions. We focus on aligning your skills with opportunities that promote outstanding career development and success while contributing to transformative projects that help shape the future.Our ClientA cutting-edge digital marketing firm designed to generate results for the world's most ambitious B2C, B2B, and DTC brands.Job SummaryWe are seeking a Senior Full-Stack Engineer to join our Core Engineering team. In this role, you will be the principal technical architect for our Maconomy ERP environment. You will design, extend, and integrate high-performance applications that connect our global agency operations with our central financial engine. This position demands a unique combination of extensive backend Java expertise and modern JavaScript frontend skills.ResponsibilitiesDesign and implement custom business logic, layouts, and workflows within the Maconomy platform utilizing Java and native extension tools.Develop full-stack solutions using React, Java, and Spring to leverage Maconomy data for complex business processes.Create and maintain REST and SOAP integrations between Maconomy and both third-party and internal platforms.Optimize database structures and SQL queries to ensure peak performance and scalability of the Maconomy backend.Act as the technical lead for Maconomy, providing guidance on architecture, system upgrades, and best engineering practices across the team.

Join our dynamic development team as a Senior Java Developer. In this pivotal role, you will be responsible for designing, implementing, and maintaining robust and scalable applications, while ensuring high code quality and process optimization.We seek an individual with high autonomy, a knack for making technical decisions, and a proactive approach to problem-solving. You will engage in critical projects, navigate complex environments, and collaborate with multidisciplinary teams.Your key responsibilities will include:Developing and maintaining applications using Java SE/EE.Designing and building RESTful APIs and SOAP services.Optimizing queries and managing data efficiently.Collaborating on architecture definitions and best practices.

Join our dynamic team at inetum2 as a Product Owner specializing in Normativos. In this pivotal role, you will oversee the development and implementation of product strategies, ensuring that our offerings align with market needs and regulatory standards. Your leadership will guide cross-functional teams to deliver high-quality software solutions that enhance user experience and drive business growth.