Experienced Technical Customer Support Engineer

The RoleWe are seeking a talented and experienced Technical Customer Support Engineer with a solid software background who is passionate about addressing intricate challenges for our enterprise clients. As the first line of technical support for Idhammar’s suite of products, you will be responsible for triaging, troubleshooting, and resolving issues across v…

We are seeking a highly skilled and innovative Principal Platform Engineer specializing in Authentication Solutions to join our dynamic team at IFS. In this pivotal role, you will lead the design and implementation of cutting-edge authentication systems that enhance security and user experience across our platforms.Your ability to collaborate closely with cross-functional teams will be essential as you develop scalable solutions that meet the needs of our clients. We value creativity, technical excellence, and a commitment to delivering high-quality products.

IFS is hiring a Senior Quality Assurance Engineer (Automation) for the IFS Ultimo team in Colombo. This role centers on improving the quality and reliability of software products through automation. Key responsibilities Design, build, and maintain automated test frameworks for IFS Ultimo software Enhance product quality and performance by developing and refining automation processes Support release cycles to help ensure products meet high standards before delivery to clients Role overview This position requires a focus on automation within quality assurance. The Senior QA Engineer will contribute to the team's efforts to deliver reliable, high-quality software releases.

About GapstarsGapstars collaborates with Europe's most innovative tech companies, ranging from disruptive startups to rapidly growing scaleups, to create high-performing remote engineering teams.With our headquarters in the Netherlands and talent hubs located in Sri Lanka and Portugal, we are proud to employ over 275 engineers dedicated to addressing real-world challenges through cutting-edge technologies. Our teams excel in various domains, including networking, marketplaces, SaaS, and AI, delivering scalable solutions that yield impactful results.If you are seeking an organization that values technical excellence, fosters a strong culture, and provides ample opportunities for growth, welcome to Gapstars.About the RoleAre you a highly proficient Full Stack Engineer excited about developing innovative AI-driven applications within the healthcare sector? Do you excel in an environment that pushes you to create scalable and high-performance software solutions? If this resonates with you, we invite you to apply!In this role, you will be instrumental in building and maintaining our AI-powered platforms, ensuring seamless integration between front-end and back-end services. You will collaborate closely with engineers, designers, and product teams to deliver groundbreaking solutions that enhance our healthcare applications.Develop and maintain front-end applications utilizing modern JavaScript frameworks such as React, Vue, or Angular.Design, implement, and optimize scalable backend services using Python frameworks like FastAPI, Flask, or Django.Create and integrate RESTful APIs to support AI-driven applications.Optimize databases for performance and scalability using SQL.Implement and manage CI/CD pipelines to streamline software deployment.Troubleshoot and debug issues across the stack, ensuring high system reliability.Engage in code reviews and promote best coding practices.Work collaboratively with cross-functional teams to translate business requirements into technical solutions.

Dijital Team Pty Ltd is looking for a Level 1 Helpdesk Support Technician to join the support team in Colombo. This entry-level role suits someone early in their technical career who enjoys solving problems and helping users with day-to-day issues. Role overview This position focuses on assisting users, troubleshooting technical problems, and building skills in telephony and cloud communications. The work is hands-on and centers around providing responsive support to clients. About the client The client is a technology company based in Australia, specializing in telephony, unified communications, and contact center solutions. Their platforms integrate with major vendors, including Microsoft Teams, Avaya, and Cisco, to deliver reliable communication services. What you will do Respond to user support requests and resolve technical issues Troubleshoot problems related to telephony and cloud communication systems Work with platforms that connect with Microsoft Teams, Avaya, and Cisco

We are seeking a talented Automation Engineer to join our innovative team at Dijital Team Pty Ltd. As an Automation Engineer, you will play a pivotal role in designing, developing, and implementing automation solutions that enhance our operational efficiency. You will work closely with cross-functional teams to automate processes, improve system reliability, and ensure the successful delivery of our projects.

We are seeking a highly skilled Principal DevOps Engineer to join our innovative team at IFS. In this pivotal role, you will lead the design and implementation of scalable DevOps solutions, driving efficiency and enhancing the software development lifecycle.Your expertise will ensure that our CI/CD pipelines are robust and that our infrastructure is optimized for performance and reliability. As a key contributor, you will collaborate with cross-functional teams to align DevOps practices with business objectives, ensuring a seamless integration of development and operations.

About the RoleAre you enthusiastic about integration technologies and eager to be a reliable resource for customers? As an Integration Support Engineer specializing in Boomi at Yenlo, you will assist our global clientele with their integration and API needs on the Boomi iPaaS platform. Your blend of technical acumen and customer-oriented approach will ensure seamless operations and effective solutions across various modules.This role is based in our Colombo office, and it is essential to be present 2-3 days a week.About YenloYenlo is a premier provider of integration solutions, focusing on API management, integration technologies, and Identity & Access Management. With a team of over 100 dedicated IT specialists, along with our support staff, we deliver technical expertise and a commitment to innovative, challenging projects.We emphasize hybrid and cloud-based iPaaS technologies, collaborating closely with industry leaders such as WSO2, Boomi, Microsoft Azure, and AWS. Since 2008, we have proudly held the status of a Platinum Partner with WSO2 and have been honored as “Best Partner 2021 and 2022” for our low-code solutions. Our strong partnerships span across Europe and the US.Yenlo’s international presence includes colleagues and offices in the Netherlands (Schiphol-Rijk HQ and Haaren), Germany, Spain, Sri Lanka, the US, and Canada. Our primary language is English, reflecting our diverse workforce and global customer base. We cater to mid-sized companies and large enterprises across various sectors, including finance, government, healthcare, education, retail, and transportation. Notable clients include Boeing, Bugaboo, and Hard Rock Café, among others. With an annual revenue of €32 million, Yenlo remains a pivotal player in advancing digital transformation worldwide.ResponsibilitiesServe as the first and second-line technical support for Boomi-related inquiries and incidents.Analyze, troubleshoot, and resolve issues related to Boomi integrations and processes.Investigate functional and technical errors, coordinating escalations as necessary.Assist customers in restoring services and reducing operational disruptions.Collaborate closely with integration consultants, developers, and managed services teams.Document technical processes and develop user guides.

Speechify is hiring a Platform Software Engineer to join the team in Colombo, Sri Lanka. The role centers on building and maintaining the core software platform that powers Speechify’s products. Work in this position directly shapes the features and improvements users see. Main responsibilities Collaborate with engineering, product, and design teams to deliver platform updates and enhancements Develop and maintain software components that support the broader Speechify product suite Offer ideas and solutions to boost platform reliability and performance Location This role is based on site in Colombo, Sri Lanka.

We are seeking a highly skilled and motivated Application Security Engineer to join our dynamic team at IFS. In this role, you will be responsible for ensuring the security of our applications by identifying vulnerabilities and implementing robust security measures. You will work collaboratively with development teams to enhance the security posture of our software products, performing security assessments and providing guidance on best practices.

Join our dynamic team as a Development Lead in Software Engineering and play a pivotal role in shaping the future of our software solutions.As a Development Lead, you will oversee the technical direction of our projects, ensuring high-quality software delivery while mentoring a talented team of engineers. Your expertise will guide the development process and foster a collaborative environment.

Join our dynamic team at dijital-team-pty-ltd as an Application Support Engineer. In this critical role, you will be responsible for providing top-notch support for our applications, ensuring seamless functionality and user satisfaction. You will collaborate with cross-functional teams to troubleshoot issues, implement solutions, and enhance application performance. Your expertise will be essential in delivering outstanding service to our clients.

Join our dynamic team at ifs1 as a SaaS Automation Engineer. In this pivotal role, you will design, implement, and optimize automated solutions for our Software as a Service (SaaS) offerings. Your expertise will play a crucial role in enhancing our product reliability and performance, ensuring a seamless experience for our clients.

We are seeking an exceptional Associate Principal Engineer, Delivery to lead our technology projects in the Banking, Financial Services, and Insurance (BFSI) sectors. You will be responsible for orchestrating end-to-end project delivery, ensuring that we meet our clients' needs with precision and excellence.Lead the management of project scope, timelines, budgets, and risk, while ensuring quality standards are met.Oversee cross-functional teams including architecture, development, QA, and DevOps.Ensure compliance with Software Development Life Cycle (SDLC) processes such as estimation, design, development, testing, deployment, and support.Drive Agile and Hybrid delivery models tailored to client requirements, tracking KPIs and managing escalations to ensure high customer satisfaction (CSAT).Act as the primary liaison for client IT and business teams, fostering strong executive relationships.Conduct governance meetings and status reports, identifying opportunities for upselling and cross-selling services.Build and maintain a robust pipeline of leads within BFSI accounts, collaborating with solution architects to design winning solutions.Prepare cost estimations, pricing models, and commercial proposals, and participate actively in RFP/RFI processes.Provide technical leadership with a deep understanding of banking systems, integration architectures, cloud platforms (preferably AWS/Azure), and data/reporting systems.Guide architecture discussions to ensure scalable and secure solutions that comply with BFSI regulations.

Inivos (www.inivosglobal.com) is at the forefront of technological innovation, focusing on Product Development, Enterprise Solutions, and Staff Augmentation. Our dedicated team of over 180 specialists, including developers, quality engineers, and consultants, delivers state-of-the-art solutions that redefine industry standards. In just five years, we have built a solid client portfolio across North America, the UK, Scandinavia, South Africa, UAE, Sri Lanka, Bangladesh, Singapore, and Australia.Job OverviewWe are on the lookout for a skilled DevOps Engineer – Embedded Software with substantial CI/CD experience. This role involves designing, implementing, and maintaining highly efficient continuous integration and deployment pipelines. You will play a crucial part in our development activities by ensuring smooth build, test, and release processes while managing various configurations for simulation, development, and stabilization across ECUs and feature branches.Design, implement, and maintain CI/CD pipelines to facilitate automated build, test, and deployment.Establish and manage variants for simulation, development, and stabilization for each ECU, including necessary feature branches.Automate workflows to enhance the efficiency, consistency, and reliability of software delivery.Integrate and oversee source control and CI/CD tools to streamline development processes.Monitor and troubleshoot pipeline issues, ensuring minimal downtime and rapid resolution.Collaborate closely with development and QA teams to ensure seamless integration and deployment.Continuously enhance CI/CD processes, tools, and best practices.

About GapstarsGapstars partners with some of Europe’s most ambitious tech companies, from disruptive startups to rapidly growing scaleups. Our mission is to assist these companies in building high-performing remote engineering teams. Headquartered in the Netherlands, with talent hubs in Sri Lanka and Portugal, we proudly host over 275 engineers who excel at solving real-world challenges using cutting-edge technologies. Our teams operate across various domains, including networking, marketplaces, SaaS, and AI, delivering scalable solutions that produce meaningful outcomes. If you desire a workplace that champions technical excellence, fosters a strong culture, and offers opportunities for growth, look no further than Gapstars.The RoleAs we transition our Data and Analytics operations entirely to the cloud (specifically Azure Databricks), we are on the lookout for a Lead Data Engineer/Architect to lead our data engineering and architecture initiatives. This role will involve collaborating closely with the Head of Data and Analytics and guiding a team of master data specialists, analytics/BI engineers, reporting developers, and data scientists in converting business requirements into efficient end-to-end solutions. You will also determine where we can add the most value within our highly engaged organization.Your responsibilities will include working with diverse data sets from multiple systems, ensuring their seamless integration and optimization to extract valuable insights for our business. This will cover everything from the initial development of data pipelines to their ongoing management and optimization using tools available in Azure Cloud.Your contributions will directly influence the creation and implementation of data-driven strategies, providing pivotal insights that enhance decision-making and strategic planning. Join us in our mission to revolutionize urban living by ensuring our data management and analysis processes are efficient, reliable, and insightful.The platform you'll inherit:Azure Databricks on Private PaaS - VNet injection, no public IPs, 57 private endpoints, NAT gateways with stable egress5-subscription CAF Landing Zone architecture with full network isolationMetadata-driven ingestion via ADF orchestrating Databricks notebooks, with Autoloader and DLT pipelines downstream40+ data sources including Infor (global ERP), Xero (7 regions), Cin7 (4 regions), NetSuite, Salesforce, BigCommerce, Lightspeed, and othersUnity Catalog, Key Vault integration, CI/CD from Azure DevOpsAnnual Databricks commitment on a 3-year contractThe reality you'll walk into:Bronze and silver layers exist for most sources, but the gold layer is under development and presents an exciting opportunity for growth.

Join our dynamic team as an Associate Quality Assurance Engineer, where you will play a crucial role in ensuring our software products align with business requirements and standards. You will design, develop, and implement quality assurance testing methodologies while collaborating with clients to enhance our quality assurance processes for various projects and products.At dottsnpixels, a proud subsidiary of AMDT School of Creativity, you will be part of a creative and technology-driven environment where innovation thrives. Our mission is to create impactful ideas and experiences that enrich people's lives.

Join Speechify as a Software Engineer specializing in Data Infrastructure and Acquisition. In this pivotal role, you will collaborate with cross-functional teams to build robust data solutions that enhance our products and services. You will be responsible for designing, implementing, and maintaining data pipelines, ensuring data quality, and optimizing data storage solutions.We are looking for a creative problem-solver who thrives in a dynamic environment and is eager to learn and grow. If you have a passion for data and technology, we want to hear from you!

Join our innovative team at AMDT School of Creativity as an Associate Software Engineer specializing in .NET technologies. We are seeking passionate software engineers dedicated to developing scalable enterprise software solutions that enhance our application platforms. You will work across both front-end and back-end development environments, contributing to projects that aim to improve the user experience and add value to our creative initiatives.As part of our dynamic team at 'dottsnpixels', a technology company under the AMDT umbrella, you will collaborate with creative minds and technologists to craft solutions that positively impact people's lives.

Join Our Team at GapstarsAt Gapstars, a premier software development services provider headquartered in the Netherlands, we specialize in creating agile remote teams in Sri Lanka and Portugal, dedicated to empowering innovative tech companies. With over 300 talented TechStars, we transform scalable software into impactful performance products that define the future. Our collaborators are ambitious tech firms aiming to dominate their markets.Role OverviewWe are seeking a Data Operations Engineer to become an integral part of our dynamic team. This role will revolve around our Python-based data engineering platform, which includes data lakes and processing pipelines. You will be responsible for developing and maintaining robust data pipelines, ensuring that our solutions are architected for optimal efficiency, security, reliability, performance, and cost-effectiveness.The ideal candidate will possess 1-2 years of experience in data engineering with a strong emphasis on data operations, including ETL/ELT processes, data management, and delivery. Excellent communication abilities, analytical skills, and meticulous documentation practices are essential, along with experience in collaborating with diverse business stakeholders.Key Responsibilities Manage multiple data load pipelines to ensure operational efficiency.Develop and maintain data solutions with a focus on best practices.Collaborate with cross-functional teams to gather and analyze data requirements.Implement data quality measures and performance tuning.