About the job
Location: Fully remote. Candidates may be based in Costa Rica, Peru, Colombia, Argentina, or Bolivia.
Work mode: Remote
Role overview
The Senior Oracle Transportation Manager Consultant (OTM) at Encora leads the delivery of advanced transportation solutions using Oracle Transportation Manager. This role covers a broad range of OTM functionalities, including Order Management, Transportation Planning and Execution, Supply Chain Visibility, Event Management, Inventory Visibility, and Freight Bill Audit and Payment. Responsibilities include managing customer work packages, keeping projects on track with budgets and timelines, and maintaining high quality standards. The consultant works closely with DevOps teams to implement deliverables and change requests, using established templates and frameworks to address client needs.
What you will do
- Gather and analyze requirements to design transportation solutions for multiple projects.
- Work with project teams to define IT solution specifications, lead CRP demonstrations, and participate in customer meetings.
- Oversee IT project work packages, following the DHL DevOps methodology.
- Manage IT development activities, ensuring alignment with customer requirements and supplier governance policies.
- Provide ongoing IT support for live customers, including processing change requests and handling new releases.
- Support project implementation, post-warranty activities, and Go-live phases.
- Build and maintain strong relationships with business and IT stakeholders throughout each project.
- Participate in additional projects and tasks as assigned by senior management.
- Lead business requirement and GAP analysis workshops for template-based implementations.
- Develop productive relationships with project teams, customers, and suppliers.
- Create and document test scenarios and scripts.
- Work with the testing team to automate testing processes.
- Manage and support user acceptance testing activities.
- Prepare user training materials for both internal and external customer teams.
