Technical Support Specialist - Tier 2

Join our dynamic team at Scotch as a Technical Support Specialist - Tier 2, where you will play a pivotal role in providing exceptional technical assistance to our customers. In this position, you will troubleshoot complex technical issues, guide users through problem-solving steps, and ensure that they receive the highest level of service. Your expertise wi…

Join our dynamic team at Integrated Resources Inc. as a Clerical Support Specialist III. In this pivotal role, you will provide essential clerical and administrative support to ensure seamless operations within our organization. Your contributions will be vital in fostering an efficient work environment.

As an Electronic Specialist II, you will play a crucial role in providing technical support to various government agencies at the federal, state, and local levels. Your responsibilities will include maintaining and troubleshooting microwave, telephone, two-way radio, digital trunked radio, data, and video communications equipment and systems. You will follow established procedures to ensure ongoing preventative maintenance and effectively resolve any failures in systems and support equipment. Additionally, you'll be responsible for creating and updating circuit and equipment records to meet public safety needs and inter-governmental requirements.

Angi’s Technical Operations team in Denver is looking for an IT Support Lead to guide day-to-day support and help shape internal IT practices. This role blends hands-on technical troubleshooting with leadership, focusing on both immediate support needs and long-term improvements. Role overview The IT Support Lead serves as a senior escalation point for complex hardware and software issues, stepping in when problems go beyond the typical technician’s scope. This position also takes a central role in project-based work, including site deployments, migrations, event technology support, and managing conference room systems. The role is based in Denver, CO, and typically requires 3 to 5 days per week in the office, with some flexibility for remote work depending on team needs. Key responsibilities Act as the Tier 3 escalation contact for challenging technical issues that require advanced troubleshooting. Lead and contribute to projects such as new site deployments, technology migrations, and event support. Review and refine deployment runbooks, standard operating procedures, and the internal Knowledge Base to help reduce recurring incidents. Collaborate with Systems Engineering on incident response and participate in skill-building guild activities. Mentor junior technicians and encourage teamwork among technical staff to support company objectives. Work environment This role is primarily based at Angi’s Denver office. Regular in-person presence is expected, with some flexibility for remote work as determined by team requirements.

Join our dynamic team as a Product Support Engineer at Artech Information Systems LLC. In this role, you will be instrumental in ensuring exceptional customer satisfaction through effective product support and technical assistance. You will troubleshoot issues, provide solutions, and work closely with our development team to enhance product features. Your expertise will help optimize user experience and streamline processes.

Join our dynamic team at xcimer as an IT Support Technician, where you will play a crucial role in maintaining and enhancing our IT infrastructure. You will be the first point of contact for technical support, assisting employees with hardware and software issues, and ensuring seamless operations across the organization. Your expertise will help us leverage technology effectively to improve productivity and efficiency.

Angi, Inc. connects homeowners with skilled professionals for a wide range of home service projects. With over 300 million projects completed and a team of 2,800 employees worldwide, Angi has established a trusted platform for both homeowners and service providers. Role overview The IT Support Lead is a central member of the Technical Operations team at Angi’s Denver office. This position requires working onsite 3 to 5 days per week, with some flexibility for remote work as team needs allow. The role focuses on maintaining reliable technology for all employees while fostering a collaborative and improvement-driven culture. Strong technical expertise, a commitment to customer service, and a willingness to mentor others are all important in this position. What you will do Act as the Tier 3 escalation point for complex hardware and software issues that surpass standard technician support. Lead and participate in projects such as site deployments, migrations, event support, and managing conference room technology. Audit and enhance deployment runbooks, standard operating procedures, and the internal Knowledge Base to help reduce recurring incidents. Collaborate closely with Systems Engineering teams on incident response and joint initiatives to strengthen team capabilities. Mentor junior technicians and help set a high standard for technical support across the group. Team culture The Technical Operations group is committed to providing a dependable IT environment for Angi employees. Team members support each other, share knowledge, and work together to deliver strong service and technical solutions.

Role overview The Renewal Support Consultant at aircommunities plays a key part in maintaining strong client relationships in Denver. The position centers on helping clients navigate the renewal process, with a clear focus on customer satisfaction and retention. What you will do Work directly with clients to understand their needs and respond to concerns Guide customers step by step through the renewal process Support efforts to build and sustain long-term client relationships

Join our dynamic team at 360IT Professionals as a Junior Helpdesk Support specialist in Denver, CO. In this role, you will provide essential technical support and assistance to our clients, ensuring their IT systems operate smoothly and efficiently. You will be the first point of contact for troubleshooting and resolving technical issues, contributing to our mission of delivering outstanding IT services.

Join our dynamic team at 360 IT Professionals as a Help Desk Support Analyst in the heart of Denver, CO. We are seeking an enthusiastic and tech-savvy individual who excels in providing exceptional customer support in a fast-paced environment. Your role will involve resolving technical issues, assisting users with software and hardware inquiries, and ensuring a seamless IT experience for all stakeholders.

Role Overview Angi Inc. is hiring a Pro Support Frontline Representative based in Denver, CO, with remote work available. This position serves as the first point of contact for professionals using Angi's platform. The role focuses on helping clients resolve issues and delivering support that keeps their experience smooth. What You Will Do Respond to inquiries from professionals using Angi Troubleshoot problems and address concerns as they arise Provide solutions that improve the experience for our pros Engage with clients to ensure their needs are met efficiently

Company OverviewPlayground is dedicated to making high-quality child care accessible for everyone. We have developed industry-leading software to manage every aspect of running a child care business. With millions of dollars in funding and numerous statewide contracts, Playground collaborates with thousands of schools nationwide. Our founders have been recognized by Forbes as part of the 30 Under 30, showcasing our impactful work within the industry.At Playground, we are experiencing rapid growth and are comprised of a team of innovative thinkers willing to tackle large, complex projects.About the RoleAs a vital member of our Customer Support team, you will serve as the first point of contact for our clients, ensuring their success and satisfaction with our platform. Your key responsibilities will involve managing support requests, troubleshooting issues, and assisting clients in effectively utilizing our product. Your empathetic communication skills and ability to build strong relationships will be essential in creating positive experiences for our clients.Key Responsibilities:Foster Customer Success: Deliver empathetic, customer-focused support by understanding the unique needs of each client.Manage Live Chat Inquiries: Respond promptly and professionally to customer questions via chat.Resolve Issues Collaboratively: Troubleshoot technical problems and guide customers towards effective solutions.Cross-Functional Collaboration: Work with product and engineering teams to escalate and resolve complex issues.Contribute to Product Development: Document and track customer interactions and feedback to support continuous product enhancement.Educate Customers: Proactively identify opportunities to inform clients about product features and best practices.Become a Product Authority: Maintain a comprehensive understanding of our platform to provide accurate support.Career Growth: High performers will have the opportunity to transition into onboarding or implementation roles within Playground.Update Help Center: Regularly maintain and enhance our Help Center by creating new articles.

Fivetran builds technology that helps organizations integrate customer data into their data warehouses, removing the need for ongoing engineering or maintenance. The goal: make accessing and using data as reliable as flipping a switch. Every day, more companies use Fivetran to become data-driven. Role Overview The Customer Support Engineer II will join the API Connector Team, supporting customers as they use Fivetran’s data pipeline products. This role focuses on solving technical issues, collaborating with both customers and Fivetran teams, and ensuring that problems are resolved quickly and thoroughly. Customer Support Engineers are advocates for customers, working to resolve issues and prevent them from recurring. How You’ll Work This is a full-time, hybrid position based in either the Denver or Oakland office. The hybrid schedule includes two days per week in the office, supporting both remote flexibility and in-person teamwork.

Join Alloy as a Technical Support Engineer II, where you will be at the forefront of delivering exceptional technical assistance to our clients. In this role, you will troubleshoot and resolve complex technical issues while working closely with our engineering team to enhance product performance.Your expertise will help ensure customer satisfaction and retention as you provide timely solutions and insights. If you are passionate about technology and customer service, we encourage you to apply!

About CheckrCheckr is revolutionizing the data platform landscape to facilitate safe and equitable decision-making. Founded in 2014, Checkr employs cutting-edge technology and a comprehensive data platform to assist clients in evaluating risk and ensuring safety and compliance, ultimately fostering trustworthy workplaces and communities. Our esteemed clientele includes over 100,000 businesses such as DoorDash, Coinbase, Lyft, Instacart, and Airtable.At Checkr, we excel in tackling intricate challenges with innovative solutions that propel our mission forward. We are proud to be featured on the Forbes Cloud 100 2025 List and recognized as a Y Combinator 2024 Breakthrough Company.As the Senior Manager, Enterprise Support, you will take charge of enhancing the support experience for Checkr's enterprise customers, ensuring outstanding service delivery and creating scalable support initiatives that set us apart in the industry. Reporting directly to the Director of Customer Support, you will oversee enterprise escalations, premium support programs, and guarantee that our largest clients receive world-class service that fosters retention and growth.You will collaborate closely with Customer Success, Sales, and Product teams to convert enterprise customer requirements into actionable support strategies. You will also build and lead a team of enterprise support specialists who act as trusted advisors to our most strategic accounts, adeptly managing complex technical inquiries, addressing escalations with urgency and expertise, and proactively identifying opportunities to enhance the enterprise customer experience.We seek an experienced enterprise support leader who comprehends the intricacies of supporting complex B2B clients with high-touch service expectations. You possess a proven history of managing enterprise escalations, developing premium support programs, and collaborating cross-functionally to drive customer outcomes. You are data-driven, operationally excellent, and enthusiastic about utilizing both human expertise and AI capabilities to provide exceptional support at scale.This position will necessitate occasional travel (

Are you passionate about providing exceptional customer support? Join DSI Systems as a Field Support Representative in Denver, Colorado. In this role, you will be the face of our company, ensuring customer satisfaction and resolving issues on-site. Your problem-solving skills and technical knowledge will be essential in maintaining our high standards of service.

Armis, the leader in cyber exposure management and security, is dedicated to protecting the entire attack surface while managing an organization’s cyber risk exposure in real time. In a world that continuously evolves without traditional perimeters, Armis empowers businesses to see, protect, and manage all critical assets—from the ground to the cloud. We safeguard Fortune 100, 200, and 500 companies, along with national governments and local entities, ensuring that vital infrastructure, economies, and societies remain secure 24/7.Headquartered in California, Armis is a privately held company committed to transforming the cybersecurity landscape.Technical Support EngineerLocation: This position is entirely remote, welcoming candidates from major cities across the USA.At Armis, we are making significant strides in the cybersecurity market. Joining our team means collaborating with passionate professionals on a mission to enable large organizations to leverage the latest connected devices without the fear of cyber compromises. As the foremost agentless device security platform, we are designed to protect unmanaged and IoT devices, delivering passive, real-time asset inventory, risk management, and detection & response to thwart cyber threats that could disrupt business operations.The Technical Support Team plays a crucial role in ensuring clients effectively utilize Armis products. We are dedicated to solving our customers' intricate technical security challenges, which is essential for achieving our mission. Our team collaborates closely with Operations, R&D, Solution Architects, Product, Customer Success, and other departments to guarantee seamless onboarding, deployment, and ongoing development for our clients.Responsibilities:As a Technical Support Engineer, you will deliver second-level support primarily to our US-based customers. You will serve as a vital knowledge resource for our expanding customer base, using your expertise to resolve pressing technical issues. Your creativity and innovative thinking will help create a lasting positive experience for our customers.In your daily tasks, you will take ownership of customer cases and troubleshoot complex technical challenges to ensure customer satisfaction and success.

Join our dynamic team as an Application Support Engineer specializing in Linux systems. In this role, you will provide essential support to our applications, ensuring optimal performance and functionality. Your expertise will help troubleshoot and resolve issues while collaborating closely with development teams to implement effective solutions.

Job Title: Technical Support EngineerLocation: Denver, CO - HybridAre you ready to make a meaningful impact with your work? Join Kaseware Inc., a dynamic company at the forefront of law enforcement and corporate security solutions. We pride ourselves on fostering a team of innovators and problem solvers who are dedicated to developing a platform that helps our clients save time, money, and even lives. We are searching for a passionate Technical Support Engineer to research, diagnose, troubleshoot, and resolve customer issues efficiently. You will engage with various systems, software, and hardware while adhering to standard protocols for escalating unresolved issues to the appropriate internal teams. Embrace the challenge of learning and innovating as you deliver cutting-edge technology to transform law enforcement and corporate security worldwide. If you thrive in a fast-paced startup environment and are eager to bring new technologies to our clients, we want you on our team!Note: This position requires supporting clients on dedicated shifts, which currently consist of 10-hour shifts for 4 days a week (schedule subject to change), including weekends and night shifts when necessary. Denver-based candidates will work in a hybrid model, allowing for 2 days of remote work per week.

AECOM is on the lookout for a talented Proposal Specialist III to enhance our transportation business line proposals. This pivotal role will collaborate closely with the West transportation marketing team, business operations, and support staff, delivering exceptional leadership and innovative writing to spearhead our top-priority projects in the West. The successful candidate will oversee substantial proposals and presentations, guiding them from pre-RFP project positioning to the interview phase, as necessary.This position will adopt a hybrid work model, allowing for both remote and in-office schedules, based in: Phoenix, AZ; Albuquerque, NM; Denver, CO; Murray, UT; Portland, OR; or Seattle, WA.Key Responsibilities:Exhibit extensive expertise as a marketing and proposal management specialist.Lead various proposals and presentations from pre-RFP positioning through to interviews, engaging in go/no-go and green light analyses as per established guidelines.Collaborate with technical and business development staff to create compelling submissions and materials aimed at securing new contracts, while efficiently managing the associated information infrastructure.Guide pursuit teams in proposal development, including schedule management, template usage, compliance, content planning, messaging, and production. May also serve as the primary writer/editor for resumes and past performance sections.Ensure document design adheres to RFP instructions and internal branding guidelines.Engage in quality reviews, facilitating pink and red team evaluations, and incorporate lessons learned to enhance proposal quality. Manage revisions based on feedback from review teams, providing grammatical and technical editing as needed.Support special projects as required.