Shift Supervisor

This position is based at 508 Geneva Ave., Dorchester, MA 02122About PLS:At PLS, which stands for People – Location – Service, we believe you deserve better! As a premier retail provider of financial services, we prioritize our customers' needs and take pride in our dedicated team members who consistently exceed expectations. Headquartered in Chicago, the PL…

Join PLS as a Shift Supervisor at our Dorchester location, where you will lead a dynamic team in delivering exceptional customer service while achieving operational excellence. As a Shift Supervisor, you will not only oversee daily store operations but also foster a culture of service that encourages customer loyalty. You will support our Assistant Store Manager in guiding the team to meet financial targets and compliance standards, all while ensuring a welcoming environment for our customers.

This position is based at 1284 Mass Ave., Dorchester, MA 02151About PLS:At PLS, we believe you deserve better! Our company, which stands for People – Location – Service, is a premier retail provider of financial services. Our commitment to exceptional customer service places our clients at the forefront of everything we do. Headquartered in Chicago, PLS operates over 200 financial service centers across 12 states, offering convenience and accessibility through our check cashing services. Established in 1997 by Co-Presidents Bob and Dan Wolfberg, we pride ourselves on delivering transparent and affordable financial solutions to our diverse clientele.Position Overview:As a Shift Supervisor, you will lead your team in delivering exceptional customer service while achieving operational excellence. You will take on the responsibilities of a Customer Service Representative and support the Assistant Store Manager with daily store operations. In the absence of the Store Manager and Assistant Store Manager, you will oversee the activities of the entire team, ensuring adherence to company policies and procedures.

This position is based at 610 Blue Hill Avenue, Dorchester, MA 02121.About PLS:At PLS® (People – Location – Service), we believe you deserve better! As a premier retail provider of financial services, our commitment to our customers drives everything we do. With over 200 financial service centers across 12 states, we deliver convenient, transparent, and affordable solutions for our customers' day-to-day financial needs. Founded in 1997 by Bob and Dan Wolfberg, our headquarters in Chicago is home to a dedicated team that goes above and beyond every day to ensure exceptional service.Position Summary:As a Shift Supervisor, you will play a crucial role in leading our team to deliver outstanding customer service, achieve operational objectives, and adhere to company policies. In addition to performing the duties of a Customer Service Representative, you will assist the Assistant Store Manager in daily operations and ensure the team’s success in the absence of the Store Manager.