Application Support Engineer in Dubai, UAE

Join our dynamic team as an Application Support Engineer in Dubai, UAE. In this role, you will be responsible for providing high-quality support for our applications, ensuring optimal performance, and addressing any issues that arise. You will collaborate closely with development teams to troubleshoot and resolve application-related problems, as well as assi…

Join our dynamic team at gsstech-group as an Application Support Engineer specializing in the insurance domain. In this role, you will be responsible for the management, monitoring, and troubleshooting of enterprise applications to ensure optimal performance. Your expertise will be crucial in identifying and resolving issues while providing top-notch technical support to both internal and external users. Knowledge of the insurance sector is essential, and experience in data migration will be an advantage.Key Responsibilities:Deliver day-to-day application support for users, both internal and external.Diagnose and resolve technical issues related to application performance, user access, and functionality.Address Level 2 (L2) and Level 3 (L3) support tickets within the defined Service Level Agreements (SLAs).Collaborate with vendors and internal teams for bug identification, testing patches, and managing the deployment of updates in production environments.Utilize SQL queries to extract data, generate reports, and perform data corrections as necessary for troubleshooting.Maintain comprehensive documentation in the Knowledge Base for common issues, system configurations, and standard operating procedures (SOPs).Conduct Root Cause Analysis and in-depth investigations into recurring system failures to propose long-term solutions.Monitor application performance and carry out regular health checks.Develop and maintain documentation related to application procedures, troubleshooting steps, and best practices.Assist in software upgrades, patches, and migrations as required.Escalate unresolved issues to development or infrastructure teams as needed.Ensure adherence to IT policies, security protocols, and data protection regulations.Provide training and support to end-users to enhance application usage.

Role overview Egis Group is hiring a Document Controller for Commercial and Engineering Support in Dubai. This role manages documentation processes for project teams, ensuring records are accurate and meet both company and project requirements. Responsibilities Organize, store, and retrieve project and commercial documents Maintain up-to-date records in coordination with project teams Support compliance with regulatory and internal standards Contribute to improving documentation workflows and efficiency Requirements Experience managing documentation in a commercial or engineering environment Strong attention to detail and a methodical work style Ability to collaborate effectively with different teams Dedication to upholding standards and supporting project success This position offers the chance to build a documentation management career in a collaborative setting at Egis Group.

Job OverviewWe are in search of a dedicated and customer-centric Desktop Support Engineer specializing in the insurance sector to deliver exceptional technical assistance and support for computer systems, hardware, and software. The successful candidate will play a vital role in diagnosing and resolving technical issues, installing and configuring systems, and ensuring seamless IT operations for end-users across the organization. Key ResponsibilitiesDeliver first and second-level technical support for end-users.Assist users with desktop support for Windows, Microsoft Office, email, and other software-related issues.Install, configure, and maintain desktops, laptops, printers, scanners, and other peripherals.Troubleshoot hardware, software, and network connectivity problems.Provide support for Microsoft Windows operating systems.Manage user accounts and permissions within Active Directory.Configure and support email clients, particularly Microsoft Outlook.Assist with collaboration tools, including Microsoft Teams.Install and troubleshoot Microsoft Office applications, including Microsoft 365.Maintain accurate IT asset inventory and documentation.Escalate unresolved issues to appropriate technical teams.Ensure adherence to IT policies and security standards.Conduct routine checks on system updates, patches, and backups.Provide support for headquarters and remote branch networking, cabling, telephony, and other IT requirements.Implement, maintain, and support all telephone and related systems within the company.Offer hardware support for desktops and laptops. QualificationsBachelor’s degree or Diploma in Computer Science, IT, or a related field.A minimum of 5 years of experience in desktop or IT support.Strong expertise in Windows OS installation and troubleshooting.Basic knowledge of networking concepts (TCP/IP, DNS, DHCP).Experience with ticketing systems and remote support tools.Good understanding of hardware components and troubleshooting techniques.Excellent problem-solving and communication skills.Ability to work independently as well as part of a team.

Join our dynamic team at gsstech-group as a Senior Technology Engineer specializing in CI/CD and OpenShift. We are on the lookout for a talented individual to enhance operational excellence for our esteemed banking client by delivering innovative solutions. If you possess a solid foundation in DevOps tools and CI/CD pipelines, along with a knack for problem-solving, this role is tailored for you!Key Responsibilities: Architect, execute, and oversee CI/CD pipelines utilizing tools such as Jenkins, SonarQube, Nexus, Nexus IQ, and other DevOps technologies, emphasizing security measures including Image Signing, Image Scanning, and Checkmarx. Enhance and streamline GitHub Actions while applying GitOps principles for efficient application deployment. Deploy and manage applications with HelmCharts and ArgoCD, ensuring high availability and operational reliability. Create and maintain efficient Groovy scripts while overseeing comprehensive logging frameworks using ELK or Splunk stacks. Diagnose and resolve intricate challenges, offering innovative solutions to ensure system stability and performance. Collaborate with various teams for effective capacity planning, resource management, and vendor management, facilitating smooth operations. Foster and maintain robust business relationships with stakeholders to achieve project milestones. Requirements: Proven experience with Linux, Atlassian tools (Jira/Confluence), CI/CD processes, Pipeline as Code, Shared libraries, GitHub, SonarQube, Jenkins, and tools like Nexus and Nexus IQ, focusing on security (Image Signing, Image Scanning, Checkmarx). Extensive hands-on experience with GitHub Actions, GitOps principles, and their practical implementation. Strong proficiency in Groovy Scripting and associated logging technologies such as ELK or Splunk. Exceptional problem-solving skills. Extensive experience with HelmCharts and ArgoCD. Demonstrated expertise in troubleshooting and providing effective solutions. Experience in capacity planning, resource management, vendor management, and stakeholder management. Preferred Experience:Prior experience in the banking or financial services sector is highly advantageous, with a thorough understanding of compliance, security, and operational excellence within regulated environments.Why Join Us? Engage in transformative projects for a leading bank in UAE, leveraging cutting-edge DevOps technologies and methodologies. Become part of a collaborative and innovative team dedicated to excellence. Opportunity to advance your skills and career in a stimulating and rewarding environment.

Community Manager, Enterprise Learning OperationsAbout the RoleWe seek a dynamic Community Manager to enhance engagement, coordination, and knowledge sharing across a large-scale enterprise learning initiative in the UAE. This pivotal role centers around managing Communities of Practice, facilitating stakeholder interactions, and ensuring effective communication and meeting schedules.In this position, you will collaborate closely with internal teams, subject matter experts, and learners to keep communities vibrant, organized, and beneficial. Ideal candidates will possess strong organizational skills, be comfortable leading discussions, and adeptly manage multiple workstreams.Key ResponsibilitiesCommunity Coordination & SupportFacilitate community activities across various capability areas and stakeholder groupsCoordinate events, discussions, and initiatives to boost engagementEnsure ongoing communication and accountability across communitiesManagement of Communities of PracticeOversee Communities of Practice to connect learners, practitioners, and expertsOrganize sessions, discussions, and knowledge-sharing eventsMonitor participation and engagement to sustain active communitiesStakeholder EngagementFacilitate interactions between learners, subject matter experts, and stakeholdersAssist in planning and executing engagement activities such as sessions and eventsMaintain clear and timely communications across all stakeholder groupsMeeting Coordination & FacilitationSchedule and manage regular community meetings and forumsPrepare agendas to ensure structured and productive sessionsDocument key takeaways, actions, and follow-upsKnowledge & Content CoordinationSupport the collection and organization of knowledge assets, including best practices and resourcesMaintain shared repositories or platforms for easy access to materialsEncourage ongoing knowledge sharing within the communityLocation & Work ModelThis position is based in the UAE, requiring a blend of onsite and hybrid work. Onsite presence is essential for key events, meetings, and stakeholder interactions.Additional InformationThis role supports a dedicated client program and will be locally employed in the UAE, adhering to regional employment regulations.

Solutions Architect for Enterprise Learning OperationsJoin Our Team!We are on the lookout for a talented Solutions Architect to craft and implement innovative learning solutions in a dynamic, large-scale enterprise learning operations environment. This key role is pivotal in interpreting business requirements and translating them into effective, structured learning solutions that are scalable and aligned with desired performance outcomes.The Solutions Architect will lead the overall design strategy for intricate learning initiatives, selecting the most suitable modalities, and guiding projects from initial design through to execution. This position is ideal for someone who excels in both creative design and practical implementation, bringing clarity, organization, and decisive leadership to complex learning programs.You will collaborate closely with internal teams, subject matter experts, and external partners to ensure that our learning solutions are not only practical and scalable but also aligned with the broader business objectives.Your ResponsibilitiesDesigning Learning SolutionsOversee the design of multifaceted learning initiativesDevelop solution architectures that integrate various modalities and delivery methodsCreate detailed design specifications to guide development and delivery teamsEnsure solutions effectively address business needs, performance gaps, and the realities faced by learnersModality Selection and Design DecisionsAssess learning objectives, audience needs, and delivery contextAdvise on the optimal mix of instructor-led, virtual, digital, and experiential learning approachesBalance learning effectiveness with feasibility, timelines, and budget considerationsVendor and Partner CoordinationManage relationships with vendors supporting content development and deliveryCommunicate project expectations and design requirements to partnersReview deliverables to ensure alignment with design intent and quality standardsProject Leadership and OversightLead projects from design through to implementationDevelop project plans, manage timelines, and coordinate cross-functional teamsMonitor progress, manage risks, and resolve issues throughout the project lifecycleEnsuring Design QualityReview storyboards, prototypes, and final deliverablesProvide constructive feedback to maintain alignment with original design intentChampion quality and learning effectiveness throughout development

Engagement Director, Enterprise Learning OperationsThe OpportunityWe are looking for an accomplished Engagement Director to spearhead our large-scale enterprise learning operations in the UAE. This pivotal onsite leadership position comes with comprehensive accountability for operational excellence, governance, financial performance, and collaboration with senior stakeholders.This role is ideal for a proactive leader who excels in both strategic planning and execution. You will represent Infopro Learning as the key onsite leader for our program, delivering day-to-day leadership across diverse learning services while fostering long-term stability, performance, and innovation within a well-established enterprise framework.If you thrive in an environment where you can be hands-on, make critical decisions onsite, and eliminate operational hurdles for your teams, this is the role for you.What You Will OwnOnsite Leadership and Operational OversightProvide consistent, visible onsite leadership across enterprise learning operations environments in the UAE.Manage daily operational performance, service quality, and issue resolution across multiple integrated workstreams.Monitor real-time delivery metrics and take proactive measures to ensure service excellence.Conduct regular operational reviews with embedded leaders to ensure alignment, escalations, and accountability.Foster trust and confidence through a strong, credible leadership presence with senior enterprise stakeholders.Strategic Partnership and Engagement LeadershipAct as the senior relationship owner for complex learning engagements, collaborating with senior operational and business leaders.Develop and implement an account strategy aligned with enterprise priorities and Infopro Learning’s regional growth objectives.Lead quarterly performance and planning reviews focusing on outcomes, value realization, and continuous improvement.Identify opportunities for capability expansion, scope evolution, and long-term partnership growth.Provide hands-on advisory support across the learning lifecycle as needed.Governance, Risk, and Quality ManagementImplement and uphold robust governance frameworks aligned with contractual commitments and service standards.Chair governance forums and deliver transparent reports on performance, risks, and improvement initiatives.Enforce quality assurance, compliance, and escalation protocols across all delivery activities.

Hello!We are SFORS, a trading company where traders become successful!We specialize in trading on global financial markets and are a key player in the proprietary trading space and leaders in the pre-market.For the past 20 years, our company has thrived in the stock market thanks to significant investments in trader development, trading technologies, progressive risk management models, and the creation of effective trading strategies—everything that helps traders achieve success.SFORS operates exclusively with its own capital and does not involve external investments.We are currently strengthening our team and looking for an additional Learning & Development Specialist to help us ensure the effective planning, execution, and coordination of the company’s training projects—from concept to implementation.Key Responsibilities:Manage the full cycle of training projects: from idea generation to launch and effectiveness evaluation.Translate business needs into training solutions (programs, courses, workshops, trainings, blended formats).Plan timelines, resources, and budgets for training initiatives.Coordinate the work of trainers, facilitators, external experts, translators, instructional designers, and more.Methodological involvement in the creation of educational content (program development, lesson structures, training formats).Ensure a high-quality learning experience for participants.Evaluate training outcomes, gather feedback, and report results.Maintain documentation and communication regarding projects in internal systems.Essential Skills and Experience:3+ years of experience in Learning & Development, business training, educational design, or training project management.Hands-on experience in developing and delivering training programs/workshops (both internal and external).Knowledge of andragogy, adult development methodologies, and learning evaluation models (Kirkpatrick, 70/20/10, etc.).Project management experience: setting goals, planning, and controlling deadlines and outcomes.Ability to work with multiple stakeholders to align needs and results.Facilitation skills, coaching approach, or training experience (a significant advantage).Experience in creating educational content (presentations, guides, e-learning materials, etc.).

Dataiku is at the forefront of AI innovation, providing an enterprise orchestration layer that simplifies the creation, deployment, and governance of AI solutions. Our platform empowers teams to design and operate analytics, machine learning, and AI agents within a collaborative environment that emphasizes transparency and control. By integrating seamlessly with various data platforms, cloud infrastructures, and AI services, Dataiku enables organizations to implement AI strategies effectively across diverse vendor environments with centralized governance.Renowned companies across the globe depend on Dataiku to transform AI into a genuine driver of business performance, delivering measurable outcomes. For further insights, visit the Dataiku blog, LinkedIn, X, and YouTube.As a Senior Data Scientist at Dataiku, you will play a pivotal role in addressing real-world challenges by developing innovative solutions while also engaging directly with clients throughout their journey. Your responsibilities will encompass assisting clients in exploring the Dataiku platform, integrating it with other technologies, delivering user training, and collaboratively developing data science projects from inception to deployment.In this position, both technical and interpersonal skills are essential. You will leverage the Dataiku platform daily, utilizing primarily Python and SQL, with opportunities to work in other languages such as R, PySpark, and JavaScript. The ideal candidate will possess a passion for mastering complex technologies and modeling techniques and will be adept at articulating their work to both fellow data scientists and clients.Your contributions will include:Co-developing production-level data science projects in partnership with our clients.Analyzing diverse datasets and exploring machine learning applications across various industries and use cases.Facilitating user training sessions and providing ongoing consultative support to help users maximize their use of the Dataiku platform.Offering data science expertise to both customers and internal teams, including sales and marketing.

Lead Strategist & Solutions Expert in Enterprise Learning OperationsAbout the RoleWe are looking for a dynamic Lead Strategist & Solutions Expert to enhance a large-scale enterprise learning operations environment in the UAE. This pivotal role bridges strategy formulation, solution design, operating model development, and learning innovation.Key Responsibilities:The Lead Strategist & Solutions Expert will collaborate closely with senior learning and business leaders to redefine learning operations at scale while maintaining a strong focus on execution. This position is ideal for individuals who excel at translating strategic insights into actionable models, thoughtfully guiding innovation, and assisting organizations in embedding new operational methodologies over time.This is a hands-on role that necessitates a consistent onsite presence and active management across strategy, design, and implementation.Your Responsibilities Will Include:Enterprise Learning Strategy and AdvisoryCollaborate with senior learning and business leaders to define the learning strategy within a multifaceted enterprise environment.Offer practical advisory support on learning transformation, capability development, and solution direction.Assist in decision-making through comprehensive analysis, trade-offs, and well-informed recommendations.Craft roadmaps that align learning strategy with operational realities.Solution Design and InnovationIdentify and assess relevant learning approaches, technologies, and delivery models that are scalable and fit for purpose.Prioritize innovation initiatives based on business value and feasibility.Lead pilot programs and exploratory initiatives as needed.Contribute to the development of technology, automation, and AI-enabled workflows to support learning operations.Facilitate the practical and sustainable adoption of new tools and methodologies.Quality and Standards in DesignEstablish and maintain learning design quality standards across solutions.Critique and validate learning designs to ensure effectiveness, usability, and evidence-based practices.Work closely with design teams to enhance consistency and quality.Mentor and support team members to elevate overall design capabilities.Designing and Embedding Operating ModelsLead the design and continuous integration of the learning operating model within an enterprise setting.Define service structures, roles, responsibilities, and operational workflows.Design comprehensive workflows that connect strategy, design, delivery, and governance.

AECOM is seeking a Senior Design Engineer in Dubai to support major infrastructure projects. This role centers on guiding design efforts from concept through delivery, ensuring technical quality and alignment with client requirements. Role overview The Senior Design Engineer leads project design activities, applying deep engineering knowledge to solve complex challenges. Collaboration with multidisciplinary teams and stakeholders is a key part of the position. What you will do Oversee and contribute to the design of infrastructure projects Ensure designs meet client expectations and project specifications Support the execution of technically demanding engineering tasks Requirements Extensive experience in engineering design, ideally within infrastructure development Strong ability to manage complex projects and coordinate with diverse teams Proven track record of delivering high-quality technical solutions

Role overview AECOM is seeking a Senior Civil Engineer based in Dubai. This position centers on designing and supervising infrastructure projects that contribute to the city’s ongoing development. The Senior Civil Engineer guides projects from initial concept through to completion, with a consistent focus on maintaining quality and upholding safety standards. What you will do Design and oversee infrastructure projects, ensuring all technical standards are satisfied Manage project schedules and track deliverables to meet deadlines Monitor compliance with safety regulations and relevant industry codes Collaborate with multidisciplinary teams to achieve project objectives Contribute to solutions that fulfill client needs and serve the broader community

Oversee the technical components and conceptual development while coordinating with site teams and project consultants for structural design packages of permanent works, under the guidance of Senior Project Managers.Supervise the technical aspects, concept development, and collaboration with site teams and project consultants for temporary works structural design packages under the Senior Project Managers' guidance.Assist the Tender Department by providing essential information including quantities, ratios, design planning, consultant scope of work, feedback on FEED design, technical bidding strategies, risks and opportunities, and permitting details for both permanent and temporary works.Outline fundamental design planning steps and finalize the design schedule under the supervision of Senior Project Managers.Generate comprehensive design reports addressing complex topics based on calculations conducted using various FEM tools, including non-linear and time-dependent analyses.Work closely with site execution teams and department heads to create valid, complete, and innovative technical solutions that promote safe and timely execution.Exhibit proficiency in design and building codes (ACI, Eurocode, British Standards) as well as relevant scientific literature.Demonstrate strong communication skills to actively engage in or lead technical meetings with site teams and project consultants, while providing meeting minutes and summaries to Senior Project Managers.Collaborate with architects, contractors, and fellow engineers to ensure projects align with design specifications and safety standards.Mentor and guide junior engineers and designers.

Join AECOM as a Senior Resident Engineer specializing in Roads, where you will play a pivotal role in overseeing road construction projects in Dubai. Your expertise will ensure that projects are completed on time, within budget, and to the highest standards of quality and safety.

Join Ramboll Group as an Engineer/Senior Engineer specializing in Structural Engineering in the vibrant city of Dubai. We seek innovative and motivated Emirati professionals who are eager to contribute to impactful projects in the region.

Join our dynamic team at Archirodon as a Lead Design Engineer or Senior Telecom Engineer, where you will spearhead the engineering efforts on complex projects within the telecommunications sector. We are seeking experienced professionals who are passionate about innovative engineering solutions and have a proven track record in the field.Your key responsibilities will include leading multidisciplinary engineering teams, ensuring the successful execution of telecom design projects, and collaborating closely with stakeholders to meet project milestones.

Join our innovative team at Whiteshield as a Senior Technology Engineer, where you'll spearhead the design, development, and optimization of expansive data platforms across Azure, Google Cloud, and hybrid environments.In this pivotal role, you will architect sophisticated data pipelines that drive AI-powered analytics, knowledge graphs, and autonomous automation within enterprise and national-level projects.The ideal candidate will possess extensive expertise in data architecture, orchestration, and cloud infrastructure, coupled with practical experience utilizing AI-assisted development tools to enhance delivery and ensure scalability, reliability, and intelligence across all layers of the data stack.Key Responsibilities:Design and lead the creation of comprehensive data pipelines utilizing technologies such as Apache Airflow, Azure Data Factory, and Google Cloud Composer.Develop and manage architectures for data lakes, data warehouses, and OLAP using MSSQL, SSIS, and SSAS.Construct and refine ETL/ELT frameworks to integrate structured, semi-structured, and unstructured data from various APIs, databases, and streaming platforms.Implement and oversee graph and NoSQL databases (e.g., Neo4j, Cosmos DB, MongoDB, Elasticsearch) to facilitate semantic analytics, search, and recommendation systems.Establish and uphold standards for data quality, lineage, governance, and observability.Collaborate with AI engineers, data scientists, and business analysts to enable retrieval-augmented generation (RAG), knowledge graph, and agentic orchestration applications.Lead multi-cloud infrastructure automation initiatives using Terraform, Pulumi, or Bicep alongside CI/CD pipelines.Promote AI-assisted coding methodologies (e.g., GitHub Copilot, ChatGPT, Cursor) to improve productivity, testing, and documentation.Mentor junior engineers, evaluate designs, and endorse best practices in data architecture, DevOps, and AI-native engineering.Contribute to strategic roadmap planning, focusing on capacity scaling, cost optimization, and data-driven innovation initiatives.

Join Egis Group as a Senior Planning Engineer in Dubai, where you will play a pivotal role in our project planning and execution strategies. With your expertise, you will lead the planning process, ensuring projects are delivered on time, within budget, and to the highest standards of quality.Your responsibilities will include developing comprehensive project plans, coordinating with various stakeholders, and utilizing advanced planning software to optimize project timelines. You will also mentor junior engineers and contribute to the continuous improvement of our planning processes.

IonQ is pioneering the development of the world’s most advanced full-stack quantum computer, leveraging trapped-ion technology to surpass the limitations of classical physics and existing supercomputing capabilities. By unlocking the potential of quantum computing, we aim to positively influence various sectors of human society, including medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and beyond. IonQ is at the forefront of this transformational technological journey.We are on the lookout for a Senior Quantum Field Engineer who will be an integral part of our team, driving IonQ's mission to create unparalleled quantum solutions and tackle some of the most intricate challenges of our time. The Field Engineering team operates at the nexus of clients, markets, products, and innovation, transforming ideas into impactful applications.Join a dynamic group of scientists, engineers, sales professionals, marketers, business developers, and product managers dedicated to establishing a groundbreaking quantum computing business. We seek adaptable engineers and architects with expertise in technical sales, demonstrations, and client engagement, who are eager to deliver IonQ's quantum computing products and applications.