Senior AI Product Manager at Intercom | Dublin, Ireland

Intercom is the leading AI Customer Service platform, dedicated to enabling businesses to deliver exceptional customer experiences.Our cutting-edge AI agent, Fin, stands as the most sophisticated customer service AI currently available, empowering businesses with continuous, flawless customer support and revolutionizing their customer interactions. Fin seaml…

YOUR MISSION: As a Senior AI Agent Architect at Parloa, you will be pivotal in revolutionizing customer service through advanced AI Agents. In this dynamic, customer-centric role, you will facilitate the deployment of Parloa's innovative solutions, significantly enhancing the experience for our clients and partners. Utilizing your proficiency in Large Language Models (LLMs), Natural Language Understanding (NLU), and conversational design, you will create efficient AI workflows that ensure optimal performance and quality. Your responsibilities will include designing, prototyping, and validating conversational solutions for AI agent implementations, while guiding clients and partners to maximize the benefits of Parloa’s AI capabilities. IN THIS ROLE YOU WILL: Plan and execute AI Agent deployments, providing strategic insights and hands-on support to customers and partners. Utilize your understanding of LLM internals (e.g., embeddings) to assess customer needs and craft tailored prompts for reliable, user-aligned outcomes. Simplify intricate workflows into manageable conversational elements, empowering LLMs to tackle complex tasks efficiently. Refine conversational interfaces and voice outputs (e.g., SSML, lexicons, regex) to ensure alignment with customer branding. Collaborate closely with Agent Integration Engineers and Forward Deployed Engineers to integrate clients’ systems with Parloa’s Agent Platform through APIs. Identify and address obstacles in collaboration with other departments at Parloa (e.g., Product, Agent Integration Engineering, or Sales) and the client. Implement structured testing methodologies to verify AI agent behavior, quality, and performance in real-world scenarios. Create documentation of best practices, guides, and product features for both internal and external audiences, showcasing the expertise of the Agent Architect team.

Human Resources OfficerJoin BWG Foods as a Human Resources Officer, where you will play a vital role in supporting our HR retail service offerings. Collaborating with the H2R team, as well as the Recruitment and Learning & Development team, you will provide cross-functional support in a dynamic, fast-paced environment.In this hybrid role, you will primarily work from our Head Office in Tallaght, with a requirement to attend the office or the BWG Academy in North Road, Finglas at least three days a week.Key Responsibilities:Oversee the ticketing system to ensure proper assignment and visibility of new tickets by relevant teams.Provide first-level support to customers within the H2R service, resolving issues as they arise.Assist in triaging data and system issues, contributing to their resolution.Collaborate with the broader team on project activities as needed.Participate in user acceptance testing for new projects.Communicate effectively with customers regarding general retail HR and learning activities.Support recruitment efforts by ensuring job postings are up-to-date.Manage weekly billing activities for HR services.Assist the training manager in designing new training programs.Serve as the first point of contact for training bookings and inquiries.Coordinate logistics for training sessions and schedules.Maintain records of all training activities, attendance, and evaluations.Work closely with colleagues to develop communication articles and identify skills gaps for development.

Join our team at Mufg Investor Services as a Senior Fund Accountant, where you will play a crucial role in managing and overseeing fund accounting operations. This position is ideal for those who have a keen eye for detail and a strong understanding of financial principles.As a Senior Fund Accountant, you will ensure the accurate calculation of net asset values (NAV), prepare financial statements, and maintain robust financial records. You will collaborate with various departments to enhance operational efficiency and provide exceptional service to our clients.

A&L Goodbody's Technology Group stands as one of Europe's most prominent tech legal practices, renowned for its extensive expertise across diverse legal domains pertinent to the technology sector. Our areas of specialization cover data protection, online platform and content regulation, artificial intelligence, cybersecurity, telecoms, intellectual property, and commercial contracts. This comprehensive skill set enables us to deliver tailored, end-to-end legal solutions to leading technology-focused enterprises worldwide.Situated in Dublin, the epicenter of EU technology regulation, we provide legal counsel to clients pioneering innovation and development. Our unique positioning within Ireland allows us to offer seamless legal services that address both contentious and non-contentious matters, supported by a team of Ireland’s foremost tech advisory and litigation attorneys.The successful candidate will collaborate closely with the partners of the Tech Group to enhance and maintain the Group’s awareness of legal and practice advancements within Ireland and the EU. Although this is a non-fee earning position, we encourage applicants interested in contributing to the Tech Group’s client projects. This role presents a unique opportunity to engage in some of the most advanced legal work available in the Irish market.We seek a seasoned technology law expert (5+ years PQE) with a strong academic background. Applications from solicitors, barristers, and EU/UK qualified lawyers with the relevant experience are highly encouraged.

Role overview AECOM is hiring a Senior Contracts Manager based in Dublin. This role leads contract negotiations and oversees project deliverables, working to keep projects aligned with legal requirements and agreed specifications. What you will do Lead contract negotiations for projects Manage and track project deliverables Ensure all contracts comply with legal standards and project requirements Work closely with project managers to support strong contract performance

Case Manager for Family Homeless Action Team in DublinLocation: DublinContract: Full Time, 2 Year Fixed TermFocus Ireland is looking for a passionate and compassionate professional to offer on-site support to families residing in emergency accommodation. In this essential role, you will play a significant part in assisting families transition from crisis to stability.Your responsibilities will involve working directly with families to evaluate their needs, provide customized support, and advocate for them, all aimed at guiding them towards secure, long-term housing solutions.This position features a hybrid work model, allowing one work-from-home day per week after successful completion of probation.Benefits: 25 days of Annual Leave & 3 Concession Days (prorated), 7% Employer Pension Contribution, Maternity Top-Up for 26 Weeks, Tax-Saver Scheme, Education Assistance Policy, Reflective Practice.Your Responsibilities:Operate within the framework of the overarching objectives of Focus Ireland.Manage a designated caseload while adhering to care and case management processes and protocols.Conduct assessments and reviews, and develop and implement support plans for families referred to the service.Work within a client-centered, psychologically informed environment utilizing a trauma-informed approach, fostering autonomy and independence.Keep precise records and statistics in line with Focus Ireland policy and work under the guidance of project line management.Establish contacts and connections as needed with local services and relevant community groups, collaborating closely with emergency accommodation and housing providers.Familiarize yourself with and adhere to all relevant Focus Ireland policies, including Child Protection, Confidentiality, Customer Complaints, Health and Safety, and Personnel Policies.Remain vigilant regarding any Health, Safety, and Welfare risks in the workplace, reporting concerns to your Line Manager or Health & Safety representative.Participate in and contribute to Team, Section, and Agency meetings as required.Qualifications:Possess a CORU approved Social Care Worker qualification or a relevant degree with an application for CORU registration (proof of application required).Demonstrated experience in a social care setting.Full clean driver’s license and access to a car (desirable).Experience addressing child protection and welfare responsibilities, responding appropriately to concerns (desirable).Experience in conducting assessments, including risk assessments (desirable).

Join Our Team as a Remote Data Entry SpecialistAre you looking for a flexible work-from-home opportunity? We are seeking enthusiastic individuals nationwide to participate in surveys and contribute to various online projects. Apply today to start earning extra income!As a Data Entry Specialist, your responsibilities will include data entry, responding to emails, reviewing products, and engaging in polls. This position allows you to set your own schedule, making it perfect for those seeking part-time work.Participating in this rewarding opportunity enables you to influence market trends and help shape new products before they hit the shelves. You will play a critical role in assisting companies in gathering data that drives future business strategies.- Earn income by sharing your opinions- Choose from various payment methods, including PayPal, direct checks, or online gift cards.- Part-Time WorkAPPLY NOW: https://5o6x7a.ttrk.io/5de571b2dad44600015ccad7Who We Are Looking For:If you are self-motivated, enjoy independent work, and have experience in roles such as customer service, data entry, or product reviews, you might be the ideal candidate for us.Our Data Entry Specialists come from diverse backgrounds, including data entry, telemarketing, customer service, sales, clerical work, administrative assistance, and more!APPLY NOW: https://5o6x7a.ttrk.io/5de571b2dad44600015ccad7

Join The Fruit People's Operations VIP Team as a Merchandiser!We are committed to providing an exceptional customer experience, and we seek a candidate who shares our passion for outstanding service, meticulous attention to detail, and a relentless drive to exceed customer expectations.As a Merchandiser within our Operations VIP team, you will play a vital role in managing the Food & Beverage Programmes for our key clients. Your responsibilities will include ensuring that snack stands and fridges are always fully stocked and visually appealing, while also conducting weekly stock counts and monitoring inventory levels.

About UsAt Davy Group, we celebrate the unique talents of our team members, which have been the cornerstone of our success for nearly a century. As we expand, so do you. You are not just a member of our team; you are a vital contributor to our future.Founded in 1926, Davy Group is central to wealth and capital management in Ireland, offering a comprehensive suite of services to high-net-worth individuals, self-directed investors, small to medium enterprises, credit unions, corporations, and both domestic and international institutional investors.Our culture revolves around three core values: client success, unity within Davy, and the creation of a proud legacy. Aligned by shared goals, we collaborate to achieve outstanding results for our clients. With a team of over 900 professionals, you will be encouraged to develop and grow both professionally and personally.About the RoleAn exciting opportunity has arisen within our Investment Team. The successful candidate will:Collaborate with senior team members to monitor and report on the performance and risk of funds and portfolios managed by Davy, comparing them to internal and external benchmarks.Analyze and effectively communicate the performance drivers to various stakeholders, including client advisors.Monitor risk exposures across portfolios, focusing on market, credit, and liquidity risks.Ensure robust processes by reviewing and updating procedures, implementing appropriate controls, developing relevant metrics, and cross-training with other analysts as needed.Prepare documentation related to portfolios and funds for various investment committees.Support the Investment Committee's evaluations and decisions with ad hoc investment analyses related to current or prospective products.Manage relationships with external stakeholders, including the boards of funds managed by Davy.Work with the broader investment team to enhance existing processes and develop new fund management and operational strategies.Monitor fund allocations and trades in accordance with investment policies.Assist with asset allocation analytics to ensure suitability, cost minimization, and effective implementation.Collaborate with our IT colleagues to drive efficiencies in processes and production.Participate in change forums and project meetings, providing input, sharing feedback, and supporting testing activities to ensure successful implementation of change initiatives.About YouWe are seeking a candidate with the following background and skills:

Position: Corporate Credit Assessment - Director / Senior Director Entity: Kroll Bond Rating Agency Europe Limited Employment Type: Full-time Location: Dublin, Ireland Summary/Overview: Kroll Bond Rating Agency, LLC (KBRA) is in search of a Director/Senior Director for its Corporate Credit Assessments Group based in our Dublin office. The ideal candidate will possess a robust background in accounting, corporate finance, and high-yield credit analysis, necessary for a leadership role in a growing team. Responsibilities will include serving as a senior credit analyst, overseeing junior analysts, and contributing to the credit estimation and assessment processes. This role will involve conducting and reviewing credit assessments of private companies, analyzing financial statements, creditor agreements, and Investment Committee Memos. A solid foundation in analyzing creditor agreements and a passion for research and presentation are essential. The Director/Senior Director will engage in a collaborative environment that interacts with both internal and external stakeholders to produce high-quality, timely corporate credit opinions. Additionally, this individual will undertake credit research across various industrial and service sectors, developing expertise in key rating factors and credit metrics. The role will also involve significant interaction with senior management and executives at prominent financial institutions during KBRA’s corporate credit assessment process. Job Responsibilities: Analyze financial statements and creditor agreements to discern key strengths and weaknesses, using insights to inform credit assessments. Review and provide credit assessments for corporations based on financial data analysis. Prepare rationale to support assessments and present findings to both internal and external stakeholders. Support senior team members with key initiatives, including the development of methodologies and ongoing research. Collaborate on writing and publishing timely research regarding corporate credit trends and markets relevant to KBRA clients.

Join BoxLunch as a Part-Time Assistant Manager - Level 1 and immerse yourself in the vibrant world of music and pop culture. You will play a crucial role in enhancing customer experiences by assisting the store leadership team. Your passion for fandom will empower you to train new team members and support daily operations, all while ensuring our fans have access to the merchandise they love. Help us create a welcoming atmosphere and meet our sales targets while working in a dynamic retail environment.

Join our dynamic team as a German Customer Support Specialist, where you'll play a vital role in assisting HubSpot customers through various channels including phone, chat, and web. As a trusted advisor, you'll resolve product-related inquiries and provide proactive, human-centered support, leveraging your creative problem-solving skills to help customers maximize their use of HubSpot tools and drive their business growth. Our inclusive and collaborative environment promotes continuous learning and feedback for all team members.

Join Our Vision at Stripe About Stripe At Stripe, we are driven by a singular mission: to enhance the GDP of the internet. We create advanced and adaptable tools that empower businesses to thrive online. Handling billions of dollars annually, we support millions of users worldwide in accelerating their growth and efficiency by utilizing Stripe's innovative platform. Our tax team collaborates across the organization to devise effective tax strategies as we expand our global footprint. We are in search of a seasoned tax professional to spearhead this crucial initiative. About Our Team The Indirect Tax Advisory function is pivotal, focusing on our international entities. This includes evaluating the taxability of new products, managing indirect tax audits, and liaising with local Tax Authorities. You will work closely with our compliance leads and indirect tax systems to address daily challenges. The ideal candidate will excel in cross-functional collaboration. Your Role and Responsibilities As an Indirect Tax Advisory Consultant, you will champion indirect tax advisory needs throughout Stripe and its subsidiaries, articulating complex tax concepts in understandable terms for non-tax professionals. You will foster a collegial environment, collaborating on projects across various teams. This position is based in Dublin and reports to the International Indirect Tax Advisory Lead. Key Responsibilities Serve as a subject matter expert in indirect tax (global VAT/GST), providing guidance to our business and finance teams. Facilitate Stripe’s international expansion efforts. Engage in policy discussions impacting indirect taxes across the globe. Work alongside international compliance leads and accounting teams to enhance VAT/GST compliance processes. Assist in managing indirect tax audits and other related matters with international tax authorities. Collaborate with tax team members and product/engineering teams to define requirements and design tax solutions for our users. Promote indirect tax awareness and training, liaising with business and tax partners on legislative changes.