Senior Strategic Sourcing Manager - IT Software & Services

Join Zoox as a Senior Strategic Sourcing Manager in Foster City, CA, where you'll play a pivotal role in connecting our team with essential resources for building next-generation mobility solutions. You will lead the sourcing, negotiation, and execution of critical contracts that shape our operational landscape. In this strategic position, you will establish…

Job Title: Deskside Support Representative - Distributed Client ServicesJob ID: #S2LCFDLocation: Foster City, CADuration: 1 year (with potential for extension)We are seeking a skilled Deskside Support Representative to join our Distributed Client Services team. The ideal candidate will be responsible for diagnosing, configuring, and installing various applications, as well as setting up and removing desktop PCs and monitors. Your expertise will be essential in providing remote Office 365 support for workstations and mobile devices.Key Responsibilities:Deliver basic deskside services including installation, movement, addition, and changes (IMAC), as well as building and configuring systems based on provided scripts.Assist with software support for low-complexity issues on personal computers for both buyers and customers.Facilitate customer assistance with problem identification and resolution directly at the customer's site for hardware or platform-related concerns.Provide deskside support for software break/fix tasks or related duties regarding platforms that run on the current and previous four generations of Windows Operating Systems or the latest Apple OS, ensuring familiarity with the Microsoft Office Suite and other common software applications.

Join Zoox as a Software Engineering Manager and take the helm of our innovative Fleet Management team. This pivotal team is instrumental in delivering a seamless driverless robotaxi experience, focusing on essential operations such as dispatch, routing, and telemetry, which are vital to our customer satisfaction and operational success.In this role, you will guide a talented team of software engineers through a dynamic, interdisciplinary environment, collaborating closely across various facets of robotic systems and service optimization.

About Zoox Zoox develops autonomous driving technology, integrating advanced hardware and software to deliver a seamless self-driving experience. The company focuses on efficiency, requiring precise calibration of compute hardware and highly optimized algorithms to achieve strong performance while keeping power use low. Team Overview The Software Performance Team ensures the Processing Control Unit (PCU) operates reliably and efficiently. This group is responsible for maintaining the performance of on-board autonomy software, meeting strict latency requirements, and upholding critical safety standards. Role Overview: Engineering Manager, Compute Optimization The Engineering Manager for Compute Optimization leads a team of software performance engineers within the Software Core Performance group. This team works to significantly improve the runtime of on-board software. The role sits at a key intersection of Machine Learning Platform, Core Software, and Autonomy Software, supporting Zoox’s focus on efficient compute use across the organization.

Join Zoox as a Senior Engineering Manager for our Machine Learning Platform. In this pivotal role, you will lead a talented engineering team, driving innovation and excellence in our machine learning initiatives. You'll be responsible for overseeing the architecture and development of ML systems that enhance our autonomous vehicle technology. Your leadership will empower engineers to explore cutting-edge solutions and collaborate across disciplines.At Zoox, we are committed to redefining mobility through advanced robotics and AI, aiming to create a seamless transportation experience that is safe, efficient, and sustainable.

Join Zoox as a Contract Technical Sourcer and become an integral part of our elite sourcing team. In this pivotal role, you will be responsible for enhancing our talent pipeline and significantly contributing to our recruitment efforts. You will strategize and implement sourcing tactics for a variety of systems engineering positions, allowing you to take ownership in building effective pipelines for the teams you support. This role demands a unique blend of collaboration, commitment, and strong interpersonal skills, as you will serve as a brand ambassador while delivering results in a fast-paced environment. A genuine passion for the Zoox mission is essential.

Join Replit, a pioneering software creation platform that empowers individuals to develop applications using natural language. With a global user base of millions and over 500,000 business clients, Replit is revolutionizing software development by eliminating traditional barriers to app creation.About the RoleWe are seeking an innovative Engineering Manager to spearhead the infrastructure team responsible for Replit Enterprise, ensuring the deployment flexibility, networking capabilities, and data controls essential for large organizations. You will oversee the roadmap for enterprise infrastructure features, including single-tenant deployments, private networking, data residency, and customer-managed encryption. Collaborating closely with Platform & Infrastructure Engineering, Security, and Sales, your leadership will facilitate adoption among the world’s most demanding enterprises.

Join Zoox as an Engineering Manager to spearhead a dynamic verification and validation team specializing in power and body systems for our advanced robotics. You will oversee testing in diverse driving scenarios to ensure optimal performance.In this pivotal role, you will guide a team of talented engineers, utilizing advanced testing methodologies and data analysis techniques to refine validation plans. Collaboration with driving software experts, system engineers, and testing operators will be key to achieving success. We are looking for candidates who possess both technical expertise and strong leadership capabilities, including mentorship, project scoping, task prioritization, and delivering reliable and functional features.

Join Coupa, where we revolutionize business margins through our community-driven AI and industry-leading total spend management platform. Our Coupa AI is powered by trillions of dollars in spend data from a vast network of over 10 million buyers and suppliers worldwide. We provide you with the tools to predict, prescribe, and automate intelligent business decisions that enhance operational margins.Why Choose Coupa? Innovative Technology: At Coupa, we lead the charge in innovation, utilizing cutting-edge technology to provide our clients with unparalleled efficiency and visibility in their spending. Collaborative Environment: We prioritize teamwork and communication, fostering a culture of transparency, openness, and a collective commitment to excellence. Global Influence: Become a part of a company where your contributions significantly impact our clients and the global marketplace.Explore more about our culture on the Life at Coupa blog, where our employees share their experiences.The Role of a Principal Engineer at Coupa:As a Principal AI Platform Engineer at Coupa, you will spearhead the architectural vision that fuels our next-generation Autonomous Spend Management platform. Your role will involve designing intelligent, adaptive systems that empower businesses to optimize spending, enhance supplier collaboration, and operate with increased autonomy and scalability.

Join our dynamic team at Zoox as a Senior Manager of Autonomy Hardware Systems Engineering. In this pivotal role, you will oversee a talented organization focused on two essential pillars: System Design & Analysis and Verification & Validation (V&V). Your expertise will drive the comprehensive architecture and integration of our advanced autonomy hardware systems. You will take ownership of the engineering V-model, ensuring a seamless transition from system requirements to detailed subsystem and component specifications. Your leadership will empower your teams to perform thorough system validation and adeptly manage hardware and firmware changes, ensuring all modifications are meticulously traced back to original requirements.

Join Zoox's innovative Enterprise Applications Engineering team, the cornerstone of software advancement within our organization. We collaborate across all sectors, including manufacturing, fleet operations, vehicle development, and corporate functions, to pinpoint unique challenges and craft essential software solutions that enhance our operations. Our mission is to propel Zoox forward by equipping our teams with tools and systems that facilitate speed, efficiency, and scalability. As a leader in this dynamic team, you will gain a comprehensive perspective of our entire organization and tackle diverse challenges pivotal to transforming transportation.In this pivotal role, you will lead and mentor a team of Application Engineers dedicated to designing and deploying scalable, high-performance enterprise applications. Your strong technical acumen combined with effective people management will uplift our engineering practices, drive modern development methodologies, and influence the way enterprise software is developed across the organization.

Join us in revolutionizing personal transportation at Zoox, where we're creating a safer, cleaner, and more enjoyable future. Our unique vehicle design is tailored for navigating dense urban environments with bidirectional driving capabilities and four-wheel steering, enabling seamless maneuverability in tight spaces without the need to reverse. We are seeking an experienced Engineering Manager to lead our Perception Occupancy and Rare Events team. In this role, you will oversee the development of Zoox’s cutting-edge 3D environment model utilizing multi-modal sensor data. Your expertise will guide the creation of innovative AI architectures that blend the latest academic advancements with our pioneering in-house innovations. Our algorithms are meticulously optimized to perform effectively on diverse real-world data and in simulations. As a leader, you will steer high-impact teams, charting technical roadmaps and achieving milestone goals. Collaboration with other AI domains—such as Simulation, Sensor and Hardware, and Systems Design and Mission Assurance—will be essential in delivering a top-tier object occupancy perception system that integrates modalities including vision, lidar, radar, and long-wave IR. You will mentor a diverse team, tackling some of the most intricate challenges in artificial intelligence, perception, and sensor fusion.

Join Zoox as a Senior/Staff Identity and Access Management (IAM) Engineer where you will play a pivotal role in enhancing our security infrastructure. You will be responsible for designing, implementing, and managing IAM solutions that align with our business goals, ensuring secure access to critical resources.In this position, you will work collaboratively with cross-functional teams to identify security requirements and develop robust IAM strategies. Your expertise will help us safeguard our systems and protect sensitive data while providing a seamless user experience.

Join Accellor, an innovative AI-native services firm designed for the post-ChatGPT landscape. We are unencumbered by legacy systems, focusing on delivering quantifiable business results through cutting-edge AI, data, and engineering solutions. Our mission is to operationalize AI effectively and unlock sustained value for enterprises.We offer a diverse range of services including AI solutions, data services, enterprise applications, and product engineering tailored to specific industries such as healthcare, life sciences, telecommunications, retail, financial services, and technology. By utilizing design thinking and technology-agnostic architectures, we ensure rapid value creation and smooth interoperability.With a robust track record of transforming Fortune 100 companies and global innovators, Accellor is your trusted partner in unlocking the full potential of AI. Our vision is to create intelligent, interconnected ecosystems that yield measurable results and reshape the future of enterprise transformation.We are currently looking for a Salesforce Promotions Engine & Loyalty Management Consultant/Architect to spearhead the design and implementation of enterprise-scale promotions and loyalty ecosystems.This role involves architecting and delivering Salesforce-based engagement solutions that integrate Salesforce Promotions, Loyalty Management, Data Cloud, Marketing Cloud, Service Cloud, MuleSoft, mobile platforms, and backend systems.You will drive comprehensive customer engagement initiatives, including incentive programs, promotional campaigns, referral systems, tiered loyalty models, and partner integrations across digital channels.

At Zoox, we are pioneering the future of urban mobility with our comprehensive full-stack autonomous solutions. We are on the lookout for a dynamic Engineering Manager to spearhead our verification and validation team, dedicated to assessing the safety performance of our autonomous robots across diverse driving scenarios.In this pivotal role, you will lead a talented team of engineers employing advanced techniques such as log data analysis, simulation, and structured testing on closed courses. Collaboration will be key as you partner with cross-functional teams, including driving software developers, systems engineers, test operators, and proving ground personnel, to design, implement, and refine validation campaigns. These initiatives are critical for evaluating our safety-critical systems and play a vital role in the successful launch of our services. The ideal candidate will not only possess deep technical knowledge and leadership capabilities but will also excel in mentoring, navigating ambiguity, establishing innovative processes, defining project scopes, prioritizing tasks, and driving the company's mission forward.

Join Zoox as an Engineering Manager for our Autonomy Validation Platform & Pipelines team. In this pivotal role, you will lead a dynamic group of engineers dedicated to ensuring our innovative self-driving technology meets the highest standards of safety and performance. You will oversee the development and implementation of validation frameworks that support our cutting-edge vehicle systems.

About JetBrainsJetBrains develops cutting-edge software development tools utilized by over 11 million professionals globally. Since our inception in 2000, we have dedicated ourselves to creating products that empower developers to write high-quality code more efficiently. Currently, 90 of the Fortune Global 100 companies trust JetBrains tools to enhance their development processes.Operating as a global entity, we boast a diverse team of more than 2,500 members across Europe, the Americas, the Middle East, and Asia. We are passionate about fostering meaningful work, making a long-term impact, and nurturing a collaborative environment that allows individuals to thrive and excel in their roles.About the RoleWe are on the lookout for a Technical Account Manager (TAM) to enhance our team and provide exceptional support to our enterprise clients. In this pivotal role, you will oversee enterprise support engagements and professional services projects, ensuring that our customers receive top-notch technical guidance and a seamless service experience.As a Technical Account Manager, you will act as the primary technical liaison for assigned accounts. You will collaborate with Sales, Customer Success, Support, Engineering, and Product teams to drive successful outcomes and assist customers in realizing their technical and business goals.Key ResponsibilitiesWork closely with Account Executives, Customer Success Engineers, and Support Engineers to guarantee clients receive prompt and effective technical support.Oversee the entire lifecycle of enterprise support and professional services engagements, including project planning, expectation setting, milestone tracking, and ensuring timely delivery.Serve as the main technical contact for assigned customers, managing escalations and coordinating internally to resolve issues efficiently.

Join our dynamic team at StemXpert1 as a Middleware Support Analyst specializing in WebSphere Application Server and WebSphere MQ. In this pivotal role, you will be responsible for providing expert support and troubleshooting for middleware applications, ensuring optimal performance and reliability.Your technical expertise will contribute to the success of our projects, and you will collaborate with cross-functional teams to drive innovative solutions. If you are passionate about middleware technologies and thrive in a fast-paced environment, we want to hear from you!

Join our innovative team as a Senior / Staff 3D Engine Software Engineer - Simulation at Zoox. You will play a pivotal role in developing state-of-the-art 3D engine technology, contributing to groundbreaking simulation projects that enhance the capabilities of our autonomous vehicles.

Join Replit, the pioneering software creation platform that empowers individuals to build applications through natural language. With millions of users globally and over 500,000 businesses leveraging our services, Replit is transforming the landscape of software development by eliminating traditional barriers to application creation.As a Support Engineer, you will play a crucial role in assisting developers as they bring their ideas to life. Your daily tasks will involve addressing a variety of inquiries related to Replit usage, diagnosing and resolving platform issues, and contributing to the development and maintenance of our support tools. You will utilize platforms like Zendesk, Linear, Slack, and Replit to carry out your responsibilities, while also taking pride in solving problems independently with the tools we create.You will collaborate with a dedicated global team of support specialists and engineers, all united by the mission to empower the next billion software creators. Together, you will ensure developers worldwide receive the assistance they need to realize their projects.Your Responsibilities Include:Engaging directly with Replit customers via support tickets to resolve technical issues, bugs, and provide expert guidance while meeting daily ticket resolution targets.Collaborating with the Support team to articulate user experiences and feedback across the organization.Contributing to and updating the Support team's Knowledge Base to enhance user resources.Managing customer communications regarding outages and incidents, while promptly reporting ongoing bugs for engineering teams to address.Qualifications:Demonstrated experience in software development or relevant technical support roles.Ability to thrive in a fast-paced, high-volume support environment with stringent productivity metrics.Strong time management and ticket triage capabilities, with a comfort level in performance tracking and regular reporting.Exceptional communication skills and a proactive approach to seeking clarification when faced with challenges.Familiarity with support tools and ticketing systems (e.g., Zendesk) is preferred.Preferred Qualifications:Recent experience using Replit within the last 3 to 6 months.Experience with Integrated Development Environments (IDEs), terminals, or related tools.