Senior Customer Insights Analyst at FullStory | Atlanta

This hybrid role requires in-office attendance one day each week at our Atlanta location. Candidates must be located within a commutable distance to apply.As a Senior Customer Insights Analyst on our Professional Services team, you will spearhead customer-focused initiatives, emphasizing technical and analytical projects for our most strategic accounts. By l…

Turnitin is a pioneering force in the global education sector, having collaborated with educational institutions for over two decades to foster honesty, consistency, and fairness across diverse subject areas and assessment types. Our products and services are utilized by more than 16,000 academic institutions, publishers, and corporations worldwide.At Turnitin, we embrace a remote-first culture as our default working model. We honor local cultures, promote diversity, and respect personal choices. Our headquarters is based in Oakland, with additional offices in Dallas, Pittsburgh, Newcastle (UK), Stockholm (Sweden), Cologne (Germany), and Amsterdam (Netherlands). Our united team of diverse professionals is driven by a common goal to enhance the educational landscape. This remote-first environment ensures that every team member has equal access to learning and career advancement opportunities, allowing us to innovate by recruiting talent from various backgrounds.Machine Learning is pivotal to our company's ongoing success. Join our dynamic global team of inquisitive, collaborative, and self-sufficient scientists and engineers, all dedicated to creating state-of-the-art Machine Learning systems. You will collaborate closely with product and engineering teams across Turnitin, integrating Machine Learning into an extensive range of learning, teaching, and integrity products.We are uniquely positioned to leverage Machine Learning for the benefit of countless instructors teaching millions of students globally. Your work will have a far-reaching impact. Billions of papers have been submitted to Turnitin's platform, with hundreds of millions of assessments graded via our Gradescope and Examsoft solutions. Machine Learning drives our AI Writing detection system, automates feedback on student writing, analyzes authorship, transforms assessment design and grading, and plays a vital role in many backend processes.

Join Gerresheimer as a Senior Systems Administrator specializing in Manufacturing Execution Systems (MES). In this pivotal role, you will be the main liaison between production and IT, ensuring smooth daily operations and promoting the effective use of MES by end users. Your focus will be on enhancing system-supported processes through continuous improvement initiatives.Develop and integrate comprehensive IT processes that enhance business operations and promote standardization across plants.Lead the implementation and configuration of IT applications, particularly in ERP/MES and RPA systems.Analyze business processes to identify optimization opportunities utilizing advanced IT solutions, including SAP and Industry 4.0 applications.Collaborate closely with functional departments and central IT teams to plan and implement necessary organizational adjustments.Execute adjustments and migrations during live operations while ensuring compliance with medical industry validation and documentation standards.Serve as a key user and process expert, managing local IT projects and changes effectively.Conduct training sessions and workshops to empower employees and enhance the efficiency of IT systems.Function as the gatekeeper to central IT, ensuring alignment of local IT initiatives with broader division standards.

Veeva Systems is a purpose-driven leader in the industry cloud space, dedicated to accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS companies globally, we achieved over $2 billion in revenue last fiscal year, with significant growth potential on the horizon.Our core values drive our culture: Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, we made history by becoming a public benefit corporation, committed to balancing the needs of customers, employees, society, and investors.With our Work Anywhere model, we promote flexible working arrangements to help you thrive, whether from home or in the office.Be a part of our mission in transforming the life sciences sector, making a meaningful impact on our customers, employees, and communities.

Join CGS Federal as a Senior E-Discovery Application Administrator IIEmployment Type: Full-Time, ExperiencedDepartment: Legal ServicesCGS Federal is on the lookout for a skilled and dedicated professional with extensive experience in the eDiscovery domain to provide IT legal support services for a prominent federal agency. In this role, you will utilize your programming expertise to independently develop, modify, and maintain intricate applications that support various litigation environments, including litigation support databases and analytical systems.At CGS Federal, we unite motivated and innovative individuals to tackle the government's most pressing challenges using advanced technology. We seek candidates who are passionate about contributing to governmental innovation, value teamwork, and are proactive in anticipating the needs of others. Our workplace fosters professional growth through diverse learning opportunities and a supportive environment.Key Skills and Responsibilities:- Develop, modify, and maintain complex eDiscovery programs.- Translate program requirements into effective code.- Conduct testing, debugging, and refinement of programs to ensure compliance with specifications.- Enhance programs for improved efficiency and reduced operational time.- Create data entry interfaces and standardized reports, as well as specialized and ad hoc reports as needed.

Join LeanData, a leader in revenue automation, to empower the world’s fastest-growing companies.We are on the lookout for a Senior to Principal Enterprise Customer Success Manager who will act as a strategic partner for our most intricate and valuable enterprise clients. This role is pivotal in driving executive engagement, fostering revenue growth, and leading cross-functional initiatives.In this position, reporting to the Senior Director of Enterprise Customer Success, you will oversee the long-term commercial and strategic outcomes of a portfolio comprising our largest accounts. You will cultivate executive relationships, deliver quantifiable revenue enhancements for our customers, and shape LeanData’s product and go-to-market strategies based on comprehensive customer insights. This role is vital in influencing Net Revenue Retention (NRR), expansion strategies, and customer advocacy at the highest levels.While our headquarters are in Santa Clara, we welcome applicants from the following states: New York (NY), Massachusetts (MA), Washington, D.C. (DC), North Carolina (NC), Georgia (GA), and Florida (FL).Key Responsibilities:Execution & DeliveryEngage with enterprise clients to deliver impactful business results and a superior user experience through LeanData solutions.Steer customer initiatives from initial deployment through to post-launch utilization to achieve significant business outcomes.Develop and implement customer success strategies that align with client objectives and LeanData's offerings.Track customer engagement metrics, health indicators, and renewal schedules to ensure enduring success and proactive measures.Collaborate with internal teams, partners, and client stakeholders to guarantee efficient project execution and value realization.Collaboration & CommunicationFoster and sustain robust, strategic relationships with executive sponsors and key operational contacts within the client organization.Act as a trusted advisor to end-users and decision-makers, offering strategic advice to enhance value from LeanData and optimize their revenue processes.Advocate for the voice of the customer internally, providing insightful feedback to Product, Engineering, and Marketing teams to influence product direction and strategy.

As the Senior Microcredit Group Leader:You will lead and manage the workflow within the department.You will ensure adherence to labor discipline.You will conduct negotiations with potential clients.You will control and analyze the credit portfolio.You will lead the internal credit committee.You will provide consultation to credit experts and ensure their qualification development.

Join Intuitive Surgical as a Senior Sales Strategy Analyst in our Global Distribution team. In this pivotal role, you will leverage your analytical skills to drive strategic decision-making and optimize sales processes. Your insights will directly impact our distribution strategies, ensuring we meet our ambitious growth targets. Collaborate with cross-functional teams to analyze market trends, customer needs, and competitive landscapes, translating data into actionable strategies.

Job OverviewHudson Manpower is on the lookout for an experienced Java Backend Developer specializing in SQL and Apache Kafka. Our ideal candidate has a proven track record in developing scalable microservices and high-performance applications, with a focus on real-time data streaming.Location: Alpharetta, GA (Hybrid – 3 days onsite/week) Experience: 7–10 YearsWork Authorization: U.S. Citizens and Green Card holders (OPT-EAD acceptable)Interview Process: In-person interview requiredNote: Preference given to local candidates.Key Responsibilities:Design, develop, and maintain robust Java-based microservices applications.Build and manage real-time data pipelines utilizing Apache Kafka.Optimize complex SQL queries and stored procedures for efficiency.Integrate microservices with Kafka messaging systems to ensure seamless data flow.Develop and consume RESTful APIs and facilitate third-party integrations.Deploy applications using containerization tools like Docker and Kubernetes.Write clean, efficient, and well-documented code.Conduct code reviews to uphold coding standards.Troubleshoot and resolve production issues related to performance and reliability.Collaborate effectively with cross-functional teams in Agile/Scrum environments.Stay abreast of the latest technologies in Kafka, SQL, and microservices.

The Senior Voice User Interface (VUI) Designer will play a pivotal role in crafting engaging and user-friendly voice experiences for Interactive Voice Response (IVR) applications across speech and DTMF channels. This position is responsible for the complete design of call flows and conversational interactions, ensuring our IVR solutions are not only user-friendly but also effective and in line with our business objectives.Collaboration is key in this role, as you will work closely with Product Owners, IVR Engineers, Application Architects, and speech scientists. You will bridge the gap between customer experience design and technical execution by translating complex requirements into intuitive call flows, detailed design specifications, and actionable user stories that guide development efforts.Key Responsibilities:Designing user-focused IVR experiences for both speech and DTMF applications.Collecting and analyzing business and user requirements for IVR applications.Creating comprehensive call flows for IVR experiences based on speech and DTMF inputs.Drafting design specifications and documentation to support IVR implementations.Collaborating with Product Owners to enhance and refine voice user experiences.Developing user stories for developers and speech scientists to realize design concepts.Assisting speech scientists in grammar design and tuning processes.Conducting usability tests and interpreting results to enhance IVR performance.Optimizing IVR applications to improve recognition accuracy and overall user experience.Effectively communicating design rationale and methodologies to stakeholders.

Join Us at FanDuel!Are you ready to take your career to the next level? At FanDuel, our talented developers are the cornerstone of every extraordinary fan experience. We are excited to announce an opportunity for a Senior Technical Program Manager to become an integral part of our dynamic Platform team. In this pivotal role, you will oversee the delivery of impactful data initiatives that span across multiple functions.This hands-on position is focused on delivering results and connecting Product, Engineering, and Operations to ensure the platforms we create are scalable, secure, and tailored to developers' needs. You will have the support and guidance of your colleagues as you strive for successful outcomes. Collaborate closely with teams across product and engineering, gathering insights, adhering to timelines, mitigating risks, and utilizing data to inform your decision-making.As part of our flexible work environment, you may also be asked to take on additional responsibilities as required to meet the evolving needs of our business.

Join Turnitin LLC as a Senior Business Development Manager, where your expertise will drive growth and innovation remotely from the comfort of your home. As a key player in our team, you will lead strategic initiatives, foster client relationships, and identify new business opportunities across various sectors.

Exotec is hiring a Senior Environment, Health & Safety (EHS) Partner based in Atlanta, Georgia. This role focuses on developing and implementing EHS strategies that safeguard employees and ensure compliance with regulations. Role overview The Senior EHS Partner collaborates with teams throughout the organization to improve safety practices and reduce workplace risks. The position plays a key part in fostering an environment where people can work safely and confidently. What you will do Shape and deliver EHS strategies that protect employees and support regulatory compliance Work closely with various departments to strengthen safety programs and practices Identify and address potential risks to maintain a safe workplace

About the Role Hunter Douglas is hiring a Senior IT ERP Analyst focused on Order to Cash (OTC) processes in Atlanta, GA. This position plays a key part in shaping and improving how our business handles OTC workflows within our ERP systems. What You Will Do Analyze existing OTC processes and ERP configurations Spot opportunities to improve efficiency and effectiveness Implement solutions that strengthen business operations Location Atlanta, GA, United States

About EverAI EverAI builds AI companionship products and has welcomed over 50 million users in just two years. The company focuses on redefining how people interact with AI, creating new technology categories along the way. EverAI’s main product is the world’s largest AI companionship platform. Its proprietary moderation system, EverGuard, helps ensure a safe, ethical, and user-focused experience for everyone. Who We Are The EverAI team includes around 75 people, guided by founders with deep experience in launching and growing web-based products. Role Overview: Marketing Video Artist (Remote, Georgia) EverAI is hiring a Mid/Senior Marketing Video Artist to create compelling video content for a broad audience. This person will use storytelling skills and visual creativity to build videos that connect with users and support EverAI’s brand. What You Will Do Produce marketing videos that capture attention and communicate EverAI’s message Develop visual stories that engage and inform viewers Collaborate with the team to align video content with product and brand goals Who Should Apply Experienced video artists with a strong portfolio of marketing content Storytellers who understand how to connect with audiences through visuals Those interested in remote work based in Georgia

axon is seeking a Senior D365 F&O Solutions Analyst based in Atlanta, Georgia. This position centers on helping organizations maximize the value of Microsoft Dynamics 365 Finance & Operations. The analyst partners with teams throughout the company to understand business needs, develop tailored solutions, and drive process improvements. Key responsibilities Review and analyze business processes to spot opportunities for improvement with D365 Finance & Operations Design and implement solutions that enhance efficiency and support business objectives Work closely with cross-functional teams to ensure solutions align with organizational goals

Role overview RES seeks a Senior Water Quality Client Solutions Manager to support business development and deliver water quality solutions across the Southeast. This position contributes to both sales and project delivery efforts in Tennessee, North Carolina, South Carolina, and Georgia. The role offers flexibility in location, with options including Raleigh, Charlotte, Athens, Charleston, Brentwood (Nashville), or other Southeast cities. What you will do Lead business development for advisory services and design-build water quality projects. Promote RES water quality and ecological restoration solutions to clients and prospects throughout the region. Engage with clients in early conversations to identify water quality challenges and needs. Coordinate with internal and external project teams to secure contracts and deliver projects. Contribute to proposal writing, project discovery, and conceptual development. Navigate complex sales processes and alternative delivery methods, including design-build and pay-for-performance models. Work with the National Water Solutions Team to market watershed-scale integrated delivery projects nationwide. Requirements Strong knowledge of water quality regulations and ecological restoration practices. Experience in business development, project development, and project delivery for water quality or related services. Background in integrated or alternative project delivery, such as design-build or pay-for-performance models. Skilled in proposal development and client engagement. Ability to coordinate across teams and manage complex sales cycles. Intellectual curiosity, adaptability, and a commitment to environmental restoration and sustainability. Work culture RES values initiative, integrity, and a strong work ethic. The team emphasizes collaboration and open communication, drawing on diverse perspectives to solve challenges. Those who are resilient and eager to learn will find purpose in restoring ecosystems and protecting natural resources.

TBC Bank seeks a Senior Microcredit Group Manager for its Samtredia branch. This position leads microfinance efforts and helps drive lending growth within the local area. Main responsibilities Oversee microcredit group operations at the Samtredia branch Support lending growth and financial inclusion in the local community Guide and coordinate microfinance activities to meet branch objectives Location This role is based in Samtredia.

Psicro is seeking a Clinical Research Associate II or Senior CRA to help move clinical trials forward in Tbilisi. This position centers on monitoring clinical study sites and supporting research teams to meet regulatory and protocol standards. Role overview The Clinical Research Associate II / Senior CRA will oversee clinical trial sites, track study progress, and verify that all activities align with established protocols. Attention to detail and a commitment to regulatory compliance are essential in this role. Key responsibilities Monitor and manage assigned clinical study sites Ensure all trial activities follow approved protocols Support research teams in meeting regulatory requirements Contribute to the overall success of ongoing clinical research initiatives Requirements Experience in clinical research monitoring Strong understanding of regulatory standards and clinical protocols Ability to manage multiple sites and maintain accurate documentation

Xometry (NASDAQ: XMTR) is at the cutting edge of digital manufacturing, bridging the gap between innovative thinkers and the manufacturers capable of transforming their visions into reality. Our digital marketplace equips manufacturers with essential resources to scale their operations, while facilitating seamless access to global manufacturing capacity for buyers at Fortune 1000 companies.We are looking for driven Mechanical Engineers to join our team as Technical Account Managers (TAMs). In this role, you will be integrated into our key accounts, serving as a vital extension of their engineering teams. This position combines customer interaction, technical proficiency, and operational execution. While reporting to Operations, you will collaborate closely with the Sales team to foster growth and ensure exceptional customer satisfaction.This is a remarkable chance to be part of a vibrant and expanding organization that is leading the way in digital manufacturing. If you are a motivated Mechanical Engineer with a commitment to customer success and a desire to make a substantial impact, we encourage you to apply.