Client Support Associate

Join our dynamic team at FiscalNote as a Client Support Associate, where you will play a crucial role in providing exceptional support to our valued clients. In this position, you will engage with clients to understand their needs, resolve issues efficiently, and ensure a seamless user experience. Your proactive approach and problem-solving skills will contr…

JioAds connects advertisers with millions of consumers throughout India, using the reach of the Jio mobile network and JioFiber. The platform offers media options like JioTV, JioGames, JioChat, and JioCinema, and engages users for several hours each day. With first-party insights, JioAds supports campaigns across the entire purchase journey, from offline to online touchpoints. The company works with video, display, custom experiences, in-store activations, digital out-of-home, audio ads, and promotional coupons. Partnerships with top publishers help monetize ad inventory through tailored ad formats. A local technology team backs both advertisers and publishers as they pursue business growth. Role overview The Associate Director - Client Partner is responsible for driving revenue by converting client demand into business partnerships with agencies. This leadership role focuses on building and maintaining strong agency and sales relationships. Key responsibilities Support revenue targets for the Sales team and represent JioAds in agency and sales relationships. Create and implement long-term strategies to develop preferred partnerships. Stay informed about trends, analytics, and changes in the digital advertising landscape. Lead initiatives to ensure a steady sales pipeline, proactively address challenges, and follow internal processes. Contribute individually to maximize revenue opportunities. Manage stakeholder relationships independently, with minimal supervision. Collaborate with internal sales strategy and client teams to close deals. Location This role is based in Gurugram.

JioAds brings together marketers and businesses with a vast audience of Indian consumers through platforms such as JioTV, JioGames, JioChat, and JioCinema. With the support of the Jio mobile network and JioFiber, users spend significant time engaging with these channels. Advertisers tap into first-party consumer insights, which help drive growth across both offline and online markets. The JioAds network covers a range of advertising channels, including video, display, custom experiences, in-store touchpoints, digital out-of-home, audio, connected devices, and coupons. This omnichannel approach is designed to be both effective and brand-safe, serving the needs of advertisers and consumers alike. JioAds also works with premium publishers to help them monetize their ad inventories, offering ad formats such as native, interstitial, and pre-roll or mid-roll placements. A dedicated local team provides hands-on support to both advertisers and publishers. Role overview The Associate Director - Client Partner, based in Gurugram, focuses on building and maintaining strong relationships with advertisers and publishers. This role supports clients in achieving their business goals and helps them make the most of JioAds' full suite of solutions. Collaboration with a skilled team is central to delivering tailored advertising campaigns and brand experiences that perform well for clients.

Join our dynamic team at Gerson Lehrman Group as an Associate in Client Solutions for the evening shift! This role offers an exciting opportunity to engage with a diverse range of clients, helping them to access expert insights and solutions tailored to their unique needs. As a part of our team, you will be responsible for facilitating connections between clients and our network of experts, ensuring a seamless and high-quality experience.

Role Overview thinkahead is hiring a Client Operations Specialist in Gurugram, Haryana. This role focuses on supporting client relationships and strengthening operational workflows. The position works closely with teams across the company to deliver consistent service and maintain high client satisfaction. What You Will Do Work with colleagues from different departments to coordinate service delivery for clients Support day-to-day operations to keep processes running smoothly Help identify ways to improve efficiency and enhance the client experience Contribute to projects that drive company growth and operational improvements

At OakNorth, we are dedicated to fueling the ambitions of the UK’s most innovative businesses. Since our inception in 2015, we have provided over $21 billion in funding across the UK and the US, contributing to the creation of more than 58,000 new homes and 36,000 jobs, while supporting countless personal savers and bolstering the UK economy.Join Our Mission We are looking for an enthusiastic and skilled individual to join our Client Onboarding team as a Senior Associate within the Quality Control (QC) department. Your primary responsibilities will include performing quality assessments on AML/KYC CDD reviews, ensuring compliance with regulatory standards, and enhancing the client onboarding experience.This role is ideal for a candidate with substantial AML/KYC expertise who thrives in collaborative environments, enjoys offering constructive feedback, and is committed to continuous improvement.

About AiDASHAiDASH is at the forefront of enterprise AI, offering top-tier vegetation risk intelligence solutions for electric utilities. Utilizing our innovative VegetationAI™ technology, we provide a comprehensive remote grid inspection and monitoring platform with a SatelliteFirst methodology to identify and mitigate vegetation-related threats to the grid. Our prevention-first strategy is designed to reduce wildfire risks and minimize the impacts of storms, assisting over 140 utilities in lowering costs, enhancing reliability, and reducing liabilities across their networks. AiDASH is dedicated to protecting vital utility infrastructure and securing the future of humanAIty™. Discover more at www.aidash.com.As a Series C growth company, we have garnered support from prominent investors, including Shell Ventures, National Grid Partners, G2 Venture Partners, Duke Energy, Edison International, and Lightrock. We are proud to have been recognized by Forbes for two consecutive years as one of 'America’s Best Startup Employers' and to be featured among Time Magazine’s 'America’s Top GreenTech Companies 2024'. Furthermore, we are honored to have been ranked No. 12 in the San Francisco Bay Area and No. 59 overall in the Deloitte Technology Fast 500™ for 2024.Join us in Securing Tomorrow!The RoleAs the Analytics Manager focused on Client Delivery, you will spearhead and mentor a dynamic analytics team dedicated to producing high-quality, scalable analytical solutions for global electric utility clients. This role emphasizes hands-on leadership, execution excellence, cross-functional collaboration, and relentless innovation in analytics delivery.Your responsibilities will include managing a team of approximately 8 to 10 analysts and consultants, guiding them to achieve project success while consistently enhancing quality, timeliness, and scalability. You will also play a pivotal role in modernizing our analytics methodologies by leveraging automation, AI, and innovative working practices to support AiDASH’s growth as a rapidly expanding startup.

Join our dynamic team at Cint as a Senior IT Support Specialist. In this role, you will be responsible for providing top-tier technical support to our global user base. You will troubleshoot hardware and software issues, assist in the installation and configuration of IT systems, and ensure the seamless operation of our technology infrastructure. Your expertise will be essential in maintaining high standards of service and user satisfaction.

COMPANY OVERVIEWKKR is a premier global investment firm specializing in alternative asset management and comprehensive capital markets and insurance solutions. Our mission is to deliver superior investment returns through a disciplined and patient investment strategy, driven by world-class talent and a commitment to fostering growth within our portfolio companies and the communities we serve. KKR manages investment funds across private equity, credit, and real assets, and collaborates with strategic partners in the hedge fund sector. Our insurance subsidiaries, under the Global Atlantic Financial Group, provide a range of retirement, life, and reinsurance products. Please note that references to KKR’s investments may encompass the activities of our sponsored funds and insurance affiliates.KKR's Gurugram office delivers exceptional services and solutions to both internal stakeholders and clients, enhancing operational efficiencies across the organization while embodying KKR’s global ethos of teamwork and innovation. This office features multifaceted business capabilities and plays a crucial role in driving KKR’s growth and transformation initiatives.TEAM OVERVIEWThe Client Operations team is dedicated to supporting KKR’s global operations across all business lines and regions. This team is integral to the entire investor lifecycle, ensuring top-tier service delivery to clients across various verticals, including Onboarding, Inquiries, Communications, Investor Services, and Reporting. Collaborating with internal and external stakeholders, this team is essential for maintaining business continuity, adding value, safeguarding the firm’s interests, and enhancing operational efficiency and effectiveness. This role is based in our Gurugram office.POSITION SUMMARYThe Vice President of Client Operations in Gurugram is a leadership role responsible for the seamless execution of client operations, focusing on client onboarding, communications, servicing, and reporting. This position involves collaborating with various functional groups within the firm for daily operations and driving initiatives to refine processes and controls that elevate the client experience. The team operates in a dynamic environment, consistently working alongside other teams in the Global Operations group, external agents, and counterparties. This role entails overseeing daily activities, managing team operations, hiring, training, and setting priorities.ROLES & RESPONSIBILITIESOperational Excellence...

Inovalon seeks a Technical Support Engineer II in Gurugram, India. This position centers on assisting clients who use Inovalon's healthcare technology products. Role overview The Technical Support Engineer II will address technical issues reported by customers, often involving complex troubleshooting. Clear communication and a methodical approach are essential to resolve problems efficiently. What you will do Deliver technical support for Inovalon's healthcare solutions Investigate and troubleshoot technical challenges faced by clients Provide clear, actionable solutions to resolve issues Contribute to maintaining high customer satisfaction

About MegaportAt Megaport, we redefine the tech landscape as a pioneering leader in Network as a Service (NaaS), revolutionizing the way enterprises connect to cloud services, data centers, and each other. As a proudly listed entity on the Australian Stock Exchange, we collaborate with industry giants such as Amazon, Microsoft, Google, Oracle, and IBM. With our headquarters in Brisbane and a dynamic global team of over 400, we foster a collaborative, supportive, and genuinely enjoyable work environment.Our Team CultureOur team comprises innovative problem solvers, adept developers, and enthusiastic cloud experts. Here, culture goes beyond mere slogans; we prioritize collaboration over hierarchy, encourage curiosity as the driver of our growth, and value every voice. While we take our responsibilities seriously, we maintain a lighthearted approach to our work. Operating across multiple time zones, we trust one another to fulfill our commitments and uphold our core values without compromising for commercial interests. Above all, our customers remain at the heart of our mission.We are dedicated to enhancing diversity within the tech sector and invite applicants from all backgrounds to apply. If you are enthusiastic about this opportunity, we encourage you to submit your application, even if you don't meet every requirement.Your RoleAs a Technical Support Engineer (TSE), you will be the first line of support for our global clientele, delivering exceptional technical assistance and account support to ensure a smooth and positive customer experience. You will engage with customers through various communication channels, including phone and web-based platforms, providing timely and professional responses to their inquiries.Your responsibilities will include troubleshooting and resolving a diverse range of networking issues, guiding customers through service configurations, and collaborating with internal teams to facilitate swift issue resolution. Your ability to articulate complex technical concepts clearly, both verbally and in writing, is crucial for maintaining customer confidence and satisfaction. Additionally, you will document cases meticulously, contribute to our internal knowledge base, and identify opportunities to enhance processes and the overall customer experience.In our fast-paced, global environment, you will need to adeptly manage competing priorities, think critically under pressure, and operate with a high degree of autonomy.

Gerson Lehrman Group (GLG) connects decision-makers with industry experts to deliver timely, data-driven insights. The company supports organizations with a range of research services, including expert consultations, surveys, and live engagements, to help clients make informed business decisions. The Global Corporate team at GLG works with clients in sectors such as Technology, Life Sciences, and Industrials. This team provides critical information for strategic planning and decision-making. Within this group, the Live Advisory Team organizes customized engagements, both in-person and virtual, that go beyond standard consultations. Services include one-on-one interviews, online discussion boards, site visits, speaker sessions, focus groups, advisory boards, workshops, panels, and product or usability testing. Role overview The Project Specialist joins the Live Advisory Team with a focus on client engagement. This position is responsible for executing qualitative research projects for GLG’s global corporate clients. The work centers on facilitating live research engagements that help clients understand market trends, collect feedback from end users, and test messaging or concepts. What you will do Coordinate and execute a variety of live qualitative research engagements, including interviews, focus groups, and workshops. Support the delivery of both in-person and virtual events tailored to client needs. Help clients gather actionable insights through direct interaction with industry experts and end users. Who we’re looking for Motivated and detail-oriented individual with an interest in qualitative research and client service. Comfortable managing multiple projects and working with stakeholders from diverse industries.

Role overview Inovalon seeks an Application Support Analyst based in Gurugram, India. This position centers on resolving technical issues within software applications, maintaining reliable system performance, and providing support to end users. The analyst will work alongside colleagues from different teams, all contributing to improvements in healthcare technology using data-driven approaches. What you will do Troubleshoot and resolve problems within applications Monitor software to help ensure consistent, dependable performance Work with cross-functional teams to address user requirements Assist in efforts to improve user experience across Inovalon's platforms

Join AECOM as an Associate Director of Highways, where you will lead innovative projects and shape the future of transportation infrastructure. In this role, you will be responsible for overseeing highway engineering projects, ensuring compliance with safety and quality standards, and managing project teams to deliver successful outcomes. Your expertise will guide the planning, design, and execution of major highway projects, making a significant impact on the communities we serve.

disco is looking for an Associate Legal Counsel based in Gurugram, Haryana, India. This role supports various business teams by providing legal guidance and practical advice on company matters. Role overview The Associate Legal Counsel helps answer legal questions from across the organization. This position plays a key part in making sure disco complies with applicable laws and regulations. Collaboration Expect to work closely with teams throughout the business, offering support on a range of legal topics as they arise.

Teleport Careers seeks a System Reliability Engineer / T2 Support Engineer based in Gurugram, Haryana. The position centers on maintaining system reliability and efficiency, ensuring performance and availability targets are met. Key responsibilities Troubleshoot and resolve complex technical issues in collaboration with teams across the company. Implement solutions to enhance system stability and overall performance. Address technical concerns from stakeholders while upholding high service standards. Help optimize existing systems to minimize downtime and support strong user experiences. Impact This role directly influences user satisfaction and the operational success of Teleport Careers. Strong problem-solving abilities and a collaborative mindset are essential for maintaining the quality and reliability of company systems.

Reports To: Senior Manager, Sales OperationsBusiness Unit: Finance, AccountingWork Location: Gurugram with a minimum of 3 days per week in officeShift Timing: 12 PM IST to 9 PM ISTPosition SummaryGerson Lehrman Group (GLG) is on the lookout for a motivated and detail-oriented Associate to join our dynamic Sales Operations team. This role is pivotal in ensuring the operational smoothness of our contracting process as we transition to a new BRRP system. You will work closely with the Senior Manager of Sales Operations, focusing on supporting various tasks critical to our success.Key Responsibilities Include:Reviewing contract setups in Salesforce to facilitate a seamless transition between systems.Assisting with Salesforce account management, including activating new accounts and updating opportunity statuses.Responding to inquiries from account managers and business development professionals regarding new contracts, renewals, and invoicing.Setting up contracts in Salesforce upon completion and signature.Maintaining necessary support in Salesforce to aid Accounting’s review of strategic projects, including delivery evidence of final reports and internal approvals.Collaborating with the Billing Analyst to ensure purchase orders are secured from clients who require them.Helping manage GLG Library access for client users.

Role overview The Review Associate position at disco is based in Gurugram, Haryana, India. This role plays a key part in upholding quality assurance across the company. Collaboration with multiple teams is central to the work. The Review Associate helps verify that products meet internal standards before release. What you will do Work closely with teams throughout the organization Support quality assurance processes Help confirm products meet company standards

Sago Group seeks a Panel Helpdesk Associate to support its market research operations in Gurugram, Haryana. This role centers on providing strong customer service to survey respondents, helping maintain satisfaction and strengthen retention. Role overview Panel Helpdesk Associates manage both inbound and outbound calls, responding to questions and concerns from respondents who contact the help desk. The position requires clear, effective communication and a focus on resolving issues promptly to uphold Sago’s service standards. What you will do Handle incoming and outgoing calls with respondents Address inquiries and concerns raised through the help desk Assess respondent needs and provide timely solutions Contribute to maintaining Sago’s reputation for excellent service What matters here Strong communication skills Commitment to respondent satisfaction Ability to resolve issues efficiently Teamwork and a collaborative approach

Roblox connects millions of people around the world through immersive 3D experiences built by a diverse community of creators. The company develops tools and platforms that help users bring their ideas to life, with a vision to unite a billion people through optimism and civility. This Product Support Specialist role is based in Gurugram, Haryana, and is part of the Trust and Safety Operations team. The team focuses on scaling operations and improving the customer experience with a long-term strategy. The position reports to the Trust & Safety India Operations Manager and supports Roblox’s global players, developers, and advertisers. What you will do Manage and resolve user escalations and high-impact incidents that affect the Roblox platform. Coordinate with internal teams to ensure timely responses and minimize disruptions for customers and business operations. Identify patterns in support issues and recommend ways to improve support processes. Work to boost agent efficiency and reduce operational costs while maintaining high service quality. Serve as a product expert, collaborating with the Product Support Management team to provide insights on new and ongoing user issues. Help prioritize issues and enable engineering teams to enhance the Roblox platform. Team mission The Trust and Safety Operations team is dedicated to delivering reliable, respectful, and safe experiences for all Roblox users. The team addresses technical challenges at scale and works to make the platform safer and more welcoming for everyone.