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Experience Level
Entry Level
About the job
Sago Group seeks a Panel Helpdesk Associate to support its market research operations in Gurugram, Haryana. This role centers on providing strong customer service to survey respondents, helping maintain satisfaction and strengthen retention.
Role overview
Panel Helpdesk Associates manage both inbound and outbound calls, responding to questions and concerns from respondents who contact the help desk. The position requires clear, effective communication and a focus on resolving issues promptly to uphold Sago’s service standards.
What you will do
Handle incoming and outgoing calls with respondents
Address inquiries and concerns raised through the help desk
Assess respondent needs and provide timely solutions
Contribute to maintaining Sago’s reputation for excellent service
Sago Group seeks a Panel Helpdesk Associate to support its market research operations in Gurugram, Haryana. This role centers on providing strong customer service to survey respondents, helping maintain satisfaction and strengthen retention. Role overview Panel Helpdesk Associates manage both inbound and outbound calls, responding to questions and concerns f…
About Ozi Technologies Pvt Ltd Ozi Technologies Pvt Ltd provides IT services and consulting from its Gurugram office. The team focuses on delivering solutions that help clients grow and adapt in a changing market. Role Overview: Performance Marketing Lead The Performance Marketing Lead shapes and manages digital marketing strategies to support customer acquisition and revenue goals. This role works closely with other teams to ensure campaigns are effective and aligned with business objectives. Main Responsibilities Develop and execute performance marketing strategies to drive customer growth and revenue. Collaborate with cross-functional teams to coordinate and optimize digital campaigns. Analyze campaign performance metrics to identify trends and areas for improvement. Apply best practices to continually strengthen marketing efforts. Location This position is based in Gurugram.
Role overview The Delivery Principal leads client projects at Version 1 in Gurugram, taking responsibility for both engagement and delivery. This position guides teams to deliver solutions that align with client requirements, focusing on timely completion and adherence to project scope. Strong leadership and clear communication are central to this role. The Delivery Principal provides direction to project teams, helping them address client needs and deliver results that strive to exceed expectations. Key responsibilities Lead client engagements from initiation through delivery Oversee project progress to ensure timelines and scope are met Guide teams to develop solutions that address client goals Maintain high standards for project outcomes and client satisfaction Location This role is based in Gurugram.
Ozi Technologies Pvt Ltd specializes in IT services and consulting, with an emphasis on delivering innovative solutions and attentive customer support. Role overview The Category Manager position centers on managing and refining product categories. The main objectives are to enhance customer satisfaction and support revenue growth. This role involves analyzing product performance, identifying opportunities for improvement, and ensuring categories align with business goals. Location This position is based in Gurugram.
Join OakNorth, a pioneering bank dedicated to empowering ambitious businesses across the UK. Since our inception in 2015, we have provided over $21 billion in loans across the UK and US, contributing to the creation of over 58,000 homes, 36,000 jobs, and supporting countless personal savers — all while driving economic growth in the UK.This is an exceptional opportunity to become part of a dynamic, rapidly growing bank known for its innovative approach. We seek self-motivated and creative thinkers who are eager to shape their own careers rather than just fill a role. As an Operations Lending Associate, you will play a crucial role in the loan booking process and manage in-life operations related to Syndication, Agency, Bilateral Loan operations, and LMA Documentation. Are you prepared to embrace this challenge?
Join Naehas, a trailblazing Software as a Service (SaaS) company based in Silicon Valley, and be a part of our mission to transform the customer experience through data-driven solutions. We specialize in delivering tailored products, pricing, offers, disclosures, and customer communications efficiently, helping our clients reduce risk and time-to-market. Our prestigious clientele includes some of the largest financial institutions globally, including four of the top 10 banks.At Naehas, our employees are our greatest asset. We foster a culture of recognition and collaboration, ensuring that every voice is heard and valued.POSITION OVERVIEWWe are looking for an energetic Solution Engineer to drive the successful implementation of our platform for various enterprise clients. You will be responsible for providing preventive maintenance and configuration recommendations to enhance product usability, performance, and client satisfaction. The ideal candidate will effectively collaborate with stakeholders to assess customer service needs and coordinate with technical teams to deliver customized solutions. A thorough understanding of the Naehas platform and its services is essential to address complex inquiries with precision. This position requires flexibility to work within the IST and CST time zones to facilitate training and collaboration with our teams in the United States.THE OPPORTUNITYThis role presents a unique chance to engage with Naehas’ most significant and strategic customers, all part of renowned brands. As part of our team, you will advocate for clients by understanding their business challenges and working collaboratively to deliver an exceptional customer experience. This position demands excellent organizational and prioritization skills while consistently focusing on revenue-generating activities.
Join Eurofins Scientific as a Transaction Certificate Executive, where you will play a crucial role in managing and processing transaction certificates with precision and efficiency. This position is vital in ensuring compliance and quality standards are met within our operations.
Join Megaport as a Channel Manager, where you will play a pivotal role in driving our channel strategy and enhancing partnerships. Your expertise will be vital in expanding our market reach and ensuring our partners have the tools they need to succeed. If you are passionate about building relationships and have a strong background in channel management, we want to hear from you!
Join our dynamic team in the Gurugram office as a Senior/Principal Electrical Engineer, where you will spearhead the design and development of intricate electrical building services for a diverse array of new construction projects. This includes crafting detailed designs and drawings for lighting, general power, switchgear, IT systems, schematics, schedules, floor plans, and associated specifications.In this significant role within the building services team, your grade will be determined by your level of experience, either as an Engineer or Senior Engineer.Collaborate closely with fellow team members to provide a top-tier building services design experience.Mentorship opportunities are available, as you will guide and develop junior team members to ensure the delivery of exceptional client service.From project proposal through to completion, you will oversee the full spectrum of electrical design, ensuring that each phase is executed flawlessly while aligning with client expectations.Represent the company at client progress and design meetings, and interact with other professionals and suppliers as required.
Join our dynamic team at WNS Global Services as a CAT Modeling Specialist, where you will play a crucial role in developing and implementing catastrophe models for one of Lloyd's largest syndicates. This is an exciting opportunity to work in a fast-paced environment, leveraging your analytical skills to assess risks and provide insights that drive strategic decisions.
Join Payoneer as a Partnership Operations Manager, where you will play a crucial role in optimizing our partnerships and driving operational excellence. You will collaborate with cross-functional teams to enhance our partner experience and streamline processes, ensuring that our partnerships thrive.
Better Mortgage is building a Real Estate team in Gurugram focused on making the home buying journey smoother for customers and agents. This group is new within Better and values people who work independently, think critically about business needs, and take initiative to solve challenges as they arise. What you will do Build and maintain strong relationships with clients, serving as their primary contact throughout the process. Understand client goals and needs, then offer tailored recommendations and solutions. Collaborate with internal teams to resolve customer questions and deliver timely responses. Keep client records up to date by entering accurate information into the CRM system. Provide attentive, empathetic customer service with a focus on clear communication. Respond quickly and clearly to client inquiries, ensuring clients feel heard and valued. Requirements Bachelor's degree in business, marketing, real estate, or a related field. 2-4 years of experience in customer service, customer success, telemarketing, or account management, ideally supporting US-based customers. Strong verbal and written communication skills. Analytical mindset and attention to detail. Comfort managing multiple tasks and setting priorities. Proficiency with CRM software and Microsoft Office Suite. Proactive attitude and a practical approach to problem-solving. Genuine interest in delivering excellent customer service. Additional details Fluency in an American accent is preferred, as most clients are based in the US. Prior experience supporting US customers is a plus. This is a night shift position: 6:30 PM to 3:30 AM IST. Night shift allowance is provided in addition to base salary. Work from home is supported, including assistance with setup and a monthly WFH allowance.
About Rentokil Initial HygieneRentokil Initial Hygiene, a subsidiary of the Rentokil Initial group, has been a leader in providing science-based hygiene solutions for over 120 years, operating in more than 90 countries worldwide. We offer an extensive range of washroom hygiene services, including the provision and maintenance of products such as air fresheners, sanitizers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats, and scenting solutions, ensuring cleanliness and comfort in every space.About the Role: The Operations Executive will play a crucial role in managing client relationships, overseeing service operations, administering functions, and generating reports to guarantee service excellence, compliance, and optimal team performance. This individual will report directly to the Branch Manager and will collaborate closely with both internal teams and external stakeholders as part of a multi-functional approach. Job Responsibilities: Foster strong client relationships to ensure service excellence and retention. Plan, schedule, and allocate services to guarantee timely execution and efficient team deployment. Utilize the iCABS system for data validation, plan creation, and report generation. Manage billing processes, including invoice submissions, revisions, and credit note maintenance. Follow up on purchase orders, service contracts, legal agreements, and contract renewals. Oversee office administration, ensuring statutory compliance, attendance tracking, and petty cash management. Manage vehicle maintenance and GPS tracking to optimize logistics. Supervise the service team to ensure smooth operations at the service center. Maintain comprehensive inventory records, including battery stock management. Key Result Areas: Client Relationship Management Service Planning & Execution System & Data Management Billing & Documentation Essential Skills: Strong client service orientation. Excellent communication skills. Effective time management abilities. Qualifications: Any Graduate. 5 - 10 years of relevant experience. Role Type / Key Relationships: Individual Contributor. Internal Team. External Stakeholders. What to Expect from Rentokil Initial Hygiene: We believe that our people are the core of our mission and vision. Our values include: Service Relationships Excellence Innovation
Join our dynamic team at thinkahead as a Senior Technical Consultant specializing in ServiceNow. We are looking for a seasoned professional with over 7 years of in-depth experience with the ServiceNow platform. The ideal candidate will possess exceptional communication abilities and a strong history of successful client interactions and project implementations. This position requires a comprehensive understanding of IT Service Management (ITSM), Service Portal, and various integrations, along with expertise in IT Operations Management (ITOM) modules, including Discovery, Configuration Management Database (CMDB), and Hardware Asset Management (HAM).
Sago Group seeks a Panel Helpdesk Associate to support its market research operations in Gurugram, Haryana. This role centers on providing strong customer service to survey respondents, helping maintain satisfaction and strengthen retention. Role overview Panel Helpdesk Associates manage both inbound and outbound calls, responding to questions and concerns f…
About Ozi Technologies Pvt Ltd Ozi Technologies Pvt Ltd provides IT services and consulting from its Gurugram office. The team focuses on delivering solutions that help clients grow and adapt in a changing market. Role Overview: Performance Marketing Lead The Performance Marketing Lead shapes and manages digital marketing strategies to support customer acquisition and revenue goals. This role works closely with other teams to ensure campaigns are effective and aligned with business objectives. Main Responsibilities Develop and execute performance marketing strategies to drive customer growth and revenue. Collaborate with cross-functional teams to coordinate and optimize digital campaigns. Analyze campaign performance metrics to identify trends and areas for improvement. Apply best practices to continually strengthen marketing efforts. Location This position is based in Gurugram.
Role overview The Delivery Principal leads client projects at Version 1 in Gurugram, taking responsibility for both engagement and delivery. This position guides teams to deliver solutions that align with client requirements, focusing on timely completion and adherence to project scope. Strong leadership and clear communication are central to this role. The Delivery Principal provides direction to project teams, helping them address client needs and deliver results that strive to exceed expectations. Key responsibilities Lead client engagements from initiation through delivery Oversee project progress to ensure timelines and scope are met Guide teams to develop solutions that address client goals Maintain high standards for project outcomes and client satisfaction Location This role is based in Gurugram.
Ozi Technologies Pvt Ltd specializes in IT services and consulting, with an emphasis on delivering innovative solutions and attentive customer support. Role overview The Category Manager position centers on managing and refining product categories. The main objectives are to enhance customer satisfaction and support revenue growth. This role involves analyzing product performance, identifying opportunities for improvement, and ensuring categories align with business goals. Location This position is based in Gurugram.
Join OakNorth, a pioneering bank dedicated to empowering ambitious businesses across the UK. Since our inception in 2015, we have provided over $21 billion in loans across the UK and US, contributing to the creation of over 58,000 homes, 36,000 jobs, and supporting countless personal savers — all while driving economic growth in the UK.This is an exceptional opportunity to become part of a dynamic, rapidly growing bank known for its innovative approach. We seek self-motivated and creative thinkers who are eager to shape their own careers rather than just fill a role. As an Operations Lending Associate, you will play a crucial role in the loan booking process and manage in-life operations related to Syndication, Agency, Bilateral Loan operations, and LMA Documentation. Are you prepared to embrace this challenge?
Join Naehas, a trailblazing Software as a Service (SaaS) company based in Silicon Valley, and be a part of our mission to transform the customer experience through data-driven solutions. We specialize in delivering tailored products, pricing, offers, disclosures, and customer communications efficiently, helping our clients reduce risk and time-to-market. Our prestigious clientele includes some of the largest financial institutions globally, including four of the top 10 banks.At Naehas, our employees are our greatest asset. We foster a culture of recognition and collaboration, ensuring that every voice is heard and valued.POSITION OVERVIEWWe are looking for an energetic Solution Engineer to drive the successful implementation of our platform for various enterprise clients. You will be responsible for providing preventive maintenance and configuration recommendations to enhance product usability, performance, and client satisfaction. The ideal candidate will effectively collaborate with stakeholders to assess customer service needs and coordinate with technical teams to deliver customized solutions. A thorough understanding of the Naehas platform and its services is essential to address complex inquiries with precision. This position requires flexibility to work within the IST and CST time zones to facilitate training and collaboration with our teams in the United States.THE OPPORTUNITYThis role presents a unique chance to engage with Naehas’ most significant and strategic customers, all part of renowned brands. As part of our team, you will advocate for clients by understanding their business challenges and working collaboratively to deliver an exceptional customer experience. This position demands excellent organizational and prioritization skills while consistently focusing on revenue-generating activities.
Join Eurofins Scientific as a Transaction Certificate Executive, where you will play a crucial role in managing and processing transaction certificates with precision and efficiency. This position is vital in ensuring compliance and quality standards are met within our operations.
Join Megaport as a Channel Manager, where you will play a pivotal role in driving our channel strategy and enhancing partnerships. Your expertise will be vital in expanding our market reach and ensuring our partners have the tools they need to succeed. If you are passionate about building relationships and have a strong background in channel management, we want to hear from you!
Join our dynamic team in the Gurugram office as a Senior/Principal Electrical Engineer, where you will spearhead the design and development of intricate electrical building services for a diverse array of new construction projects. This includes crafting detailed designs and drawings for lighting, general power, switchgear, IT systems, schematics, schedules, floor plans, and associated specifications.In this significant role within the building services team, your grade will be determined by your level of experience, either as an Engineer or Senior Engineer.Collaborate closely with fellow team members to provide a top-tier building services design experience.Mentorship opportunities are available, as you will guide and develop junior team members to ensure the delivery of exceptional client service.From project proposal through to completion, you will oversee the full spectrum of electrical design, ensuring that each phase is executed flawlessly while aligning with client expectations.Represent the company at client progress and design meetings, and interact with other professionals and suppliers as required.
Join our dynamic team at WNS Global Services as a CAT Modeling Specialist, where you will play a crucial role in developing and implementing catastrophe models for one of Lloyd's largest syndicates. This is an exciting opportunity to work in a fast-paced environment, leveraging your analytical skills to assess risks and provide insights that drive strategic decisions.
Join Payoneer as a Partnership Operations Manager, where you will play a crucial role in optimizing our partnerships and driving operational excellence. You will collaborate with cross-functional teams to enhance our partner experience and streamline processes, ensuring that our partnerships thrive.
Better Mortgage is building a Real Estate team in Gurugram focused on making the home buying journey smoother for customers and agents. This group is new within Better and values people who work independently, think critically about business needs, and take initiative to solve challenges as they arise. What you will do Build and maintain strong relationships with clients, serving as their primary contact throughout the process. Understand client goals and needs, then offer tailored recommendations and solutions. Collaborate with internal teams to resolve customer questions and deliver timely responses. Keep client records up to date by entering accurate information into the CRM system. Provide attentive, empathetic customer service with a focus on clear communication. Respond quickly and clearly to client inquiries, ensuring clients feel heard and valued. Requirements Bachelor's degree in business, marketing, real estate, or a related field. 2-4 years of experience in customer service, customer success, telemarketing, or account management, ideally supporting US-based customers. Strong verbal and written communication skills. Analytical mindset and attention to detail. Comfort managing multiple tasks and setting priorities. Proficiency with CRM software and Microsoft Office Suite. Proactive attitude and a practical approach to problem-solving. Genuine interest in delivering excellent customer service. Additional details Fluency in an American accent is preferred, as most clients are based in the US. Prior experience supporting US customers is a plus. This is a night shift position: 6:30 PM to 3:30 AM IST. Night shift allowance is provided in addition to base salary. Work from home is supported, including assistance with setup and a monthly WFH allowance.
About Rentokil Initial HygieneRentokil Initial Hygiene, a subsidiary of the Rentokil Initial group, has been a leader in providing science-based hygiene solutions for over 120 years, operating in more than 90 countries worldwide. We offer an extensive range of washroom hygiene services, including the provision and maintenance of products such as air fresheners, sanitizers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats, and scenting solutions, ensuring cleanliness and comfort in every space.About the Role: The Operations Executive will play a crucial role in managing client relationships, overseeing service operations, administering functions, and generating reports to guarantee service excellence, compliance, and optimal team performance. This individual will report directly to the Branch Manager and will collaborate closely with both internal teams and external stakeholders as part of a multi-functional approach. Job Responsibilities: Foster strong client relationships to ensure service excellence and retention. Plan, schedule, and allocate services to guarantee timely execution and efficient team deployment. Utilize the iCABS system for data validation, plan creation, and report generation. Manage billing processes, including invoice submissions, revisions, and credit note maintenance. Follow up on purchase orders, service contracts, legal agreements, and contract renewals. Oversee office administration, ensuring statutory compliance, attendance tracking, and petty cash management. Manage vehicle maintenance and GPS tracking to optimize logistics. Supervise the service team to ensure smooth operations at the service center. Maintain comprehensive inventory records, including battery stock management. Key Result Areas: Client Relationship Management Service Planning & Execution System & Data Management Billing & Documentation Essential Skills: Strong client service orientation. Excellent communication skills. Effective time management abilities. Qualifications: Any Graduate. 5 - 10 years of relevant experience. Role Type / Key Relationships: Individual Contributor. Internal Team. External Stakeholders. What to Expect from Rentokil Initial Hygiene: We believe that our people are the core of our mission and vision. Our values include: Service Relationships Excellence Innovation
Join our dynamic team at thinkahead as a Senior Technical Consultant specializing in ServiceNow. We are looking for a seasoned professional with over 7 years of in-depth experience with the ServiceNow platform. The ideal candidate will possess exceptional communication abilities and a strong history of successful client interactions and project implementations. This position requires a comprehensive understanding of IT Service Management (ITSM), Service Portal, and various integrations, along with expertise in IT Operations Management (ITOM) modules, including Discovery, Configuration Management Database (CMDB), and Hardware Asset Management (HAM).
