About the job
ABOUT US
At Indie Campers, we aim to make unforgettable road trips accessible to everyone. Our innovative digital platform and dedication to customer satisfaction have allowed us to create a seamless booking experience, offering high-quality road trips at budget-friendly prices.
With over a million nights booked through our platform, we have welcomed more than 300,000 adventurers from 169 countries. We provide a wide range of road trip options, including short-term RV rentals, long-term campervan subscriptions, and the opportunity to purchase one of our campervans.
Our strong focus on technology presents exciting challenges that require top talent and a passion for exploration. We are expanding our team and seeking individuals who are eager to join us on this thrilling journey.
THE ROLE
We are seeking enthusiastic students or recent graduates to immerse themselves in the dynamic world of RV and campervan rentals at our Helsinki depot.
As an International Operations Intern, you will represent our brand by welcoming guests, ensuring they are well-prepared for their road trips, and making sure their journeys are as memorable as possible. If you enjoy meeting new people, thrive in a fast-paced environment, and are ready for an exciting challenge, your adventure begins here!
WHAT WILL YOU WORK ON?
Front-office activities:
- Customer service and sales: Manage check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, and upsell road trip extras.
Back-office activities:
- Operations handling: Align reservations with available campervans, verify, and prepare campers and road trip extras.
- Quality control: Maintain campervans in excellent condition, identifying and addressing maintenance or repair needs.
- Support activities: Assist the team in monitoring stock levels, coordinating the fleet of campervans, and troubleshooting operational issues.
WHO ARE WE LOOKING FOR?
