Senior Software Engineer - Smart TV

Collaborative Innovation in Streaming Technology. Join Roku and Transform the Future of TelevisionRoku is the leading TV streaming platform across the U.S., Canada, and Mexico, with ambitions to power every television globally. We revolutionized streaming for television and aim to connect the entire TV ecosystem. Our platform links consumers to their favorit…

Join ASM and be part of a transformative journey where innovative technology intersects with a collaborative ethos.With over 55 years of pioneering advancements, ASM stands at the forefront of the semiconductor industry, employing a diverse workforce of over 4,500 professionals from 70 different nationalities. Our cutting-edge semiconductor devices contribute significantly to global trends such as 5G, cloud computing, artificial intelligence, and autonomous driving. However, we are not just a technology firm; we prioritize diversity, inclusion, and sustainability, aiming to create a positive impact worldwide. Our development programs are designed to support your growth and push the boundaries of innovation.Position OverviewThe Senior Global Product Support Engineer is an essential technical expert who delivers advanced, escalation-level support for intricate electro-mechanical systems, computer systems, and software solutions. This role acts as a pivotal technical authority, assisting global field teams and clients in resolving issues, enhancing reliability, and ensuring high customer satisfaction across international installations. Key ResponsibilitiesDeliver expert technical support to field engineers, technicians, and product support teams in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical systems, computer hardware, and software.Serve as the primary escalation point for unresolved technical issues from first-line and regional product support teams.Conduct thorough root cause analyses and proactively identify trends related to design, reliability, maintenance, and software defects; relay findings to hardware design and software engineering teams.Assist with customer system installations and provide advanced technical training for highly complex products to both customers and internal teams.Lead and coordinate technical and administrative support activities at customer sites, including installations, corrective repairs, preventive maintenance, and implementation of engineering change upgrades.Collaborate cross-functionally with R&D, manufacturing, quality assurance, and service organizations to drive continuous improvement and enhance product support readiness.Ensure meticulous documentation of service reports, escalation records, and system performance data is maintained.

Empowering Stream Experiences Together Join Roku in Revolutionizing Television ViewingAs the leading TV streaming platform in the U.S., Canada, and Mexico, Roku is on a mission to transform how the world interacts with television. We are dedicated to creating a unified TV ecosystem that enhances the viewing experience for consumers while empowering content publishers and advertisers alike.From day one at Roku, your contributions matter. As a rapidly expanding public company, we foster an environment where every employee plays a crucial role in delighting millions of TV streamers globally, all while gaining invaluable experience across various disciplines. About the TeamThe Roku TV Technology team is at the forefront of innovation, developing operating systems for televisions. Our focus is on delivering exceptional audio and picture quality, ensuring that with millions of TVs sold worldwide, our users enjoy the highest standards in visual and sound experiences. About the RoleAs a Senior Software Engineer in the Roku TV Technology Software team, you will collaborate closely with the Display, Picture Quality, and NPI teams to implement cutting-edge features for Roku TVs. Your primary responsibility will involve developing video post-processing software, enhancing functionality across multiple Roku TV platforms, and supporting ongoing video processing and innovation projects for next-generation Roku TVs. Your ResponsibilitiesEmbedded/Linux Software DevelopmentDesign, develop, and maintain software for Linux-based TV systems.Work on drivers, middleware, and application layers to ensure the seamless integration of picture quality and display-related features.Video/Image ProcessingImplement algorithms and solutions for enhancing video and image post-processing.System Integration and OptimizationCollaborate with cross-functional teams (hardware, QA, and others) to ensure optimal performance and integration of software solutions.

ASM International is looking for an NPI Engineering Intern to support the Advanced Package Technology team in Hsinchu, Taiwan. This internship centers on semiconductor packaging solutions and provides hands-on involvement in engineering projects related to new technology development. Role overview This position offers the chance to gain practical experience in the field of semiconductor packaging. The intern will work alongside experienced engineers and contribute to ongoing projects that support the development of advanced packaging technologies. What you will do Assist with engineering tasks in semiconductor packaging projects Support the team in developing and refining new technology solutions Participate in project work that impacts future technology offerings Location This internship is based in Hsinchu, Taiwan.